Flipkart Complaints & Reviews

Hi Team

Myself VEENA, I purchased a Panasonic eluga phone from flipkart and my email I'd is [protected]@gmail.com...product got delivered on Monday..since then I'm calling customer care but they are not responding...I received a faulty product...its touch is not working, very slowly getting charged and battery is draining very fast..Its getting hanged every time, very slow in processing...Touch of phone is aso not working...Team is not helping..I urged to return the product for refund..however they are responding..since one week I'm calling customer care ...I have written too many mails but no one is responding...plz help

Hello,
I have purchased mobile with Order ID:OD[protected] online from flipkart. There where some issue in the hardware from day one i have bought this, display was fading, fluctuating on regular period l. I have already made a complain to flipkart as well as Le eco customer care regarding this. Flipkart refused to replace that product and now Leeco has also stopped their services .
Flipkart has delivered me defected product and now they are denying from this.

It a humble request to you that please look into this matter as soon as possible. It would be a great help for me.Here i m attaching snapshots ..please look into this..

I have received one email from flipkart on 07.04.17 that the seller has refunded &#[[#]]#8377; rs. 404.00 to my icici debit card on 24th march under the reference number : arn: 85215227083711081871777, this amount will be credited to my account in 6 business days and &#[[#]]#8377; rs. 404.00 to my icici debit card on 30th march under the reference number : arn: 85215227089712468343129. This amount will be credited to my account in 8 business days.

They have also given me the email id of icici grievance to raise a complaint with the bank’s grievance cell. I have done that and not got any reply from my bank.

I have not received both, the total amount of rs.808.00 till now.

Received replacement of my Nike fission perfume today as I believed the last one was a fake one but to my dismay the same fake product was delivered to me again. 609 rs not big deal but wasted my time with you people. It would have been better if you didn't agree in the first place that a fake product was delivered and arrange for replacement than doing the same fraud again.

Dear sir,
As dated 07.04.2017 i have to purchase redmi note4 but order is not completed & my account deducted Rs. 9999.00.
No refund in my account.
Please refund Rs.9999.00 in my account
Ref no. TX[protected]
Please suggest me how i can get my deducted amount as usual.

Regards,
Suresh Tambrahalli
[protected]
Email. [protected]@gmail.com

Order id :- od[protected]
invoice no :- f06kthr[protected]

i have ordered tissue womens kurti and legging set and paid its amount 499 online .

But today i recvied my parcel which having only kurti there legging set is missing .

Kindly confirm this and resend by blance order .

I had purchased one hearing aid from flipkart worth 899.00. On the day item was delivered, I checked and found material was of very poor quality and no benefit using this device. So I requested for return and refund.

Executive called me to clarify and confirmed the amount would be refunded in 5 working days. When I checked my flipkart account, then saw refund was cancelled by Flipkart without any reason.

Now flipkart is just making customers fool and keeping money from them just showing their return policy. I will purchase no item from flipkart now.

We buy "Vu 140cm (55) Full HD Smart LED TV" from Flipkart with No cost EMI feature from HDFC Credit Card, Still As per discussion with HDFC Card Customer care that Flipkart have converted it in loan and charging 14% interest...
I buy this product at "36478" and will need to Pay "38949"...

And when calling filpkart their is no option to raise complaint...

CHEATER FLIPKART

FlipKart is a Cheater

I have ordered yetnik Bollywood plain purple-green crepe saree but I received pink green saree.After two replacement also I am getting back the wrong product.I don't want refund, pl take this matter into ur attention seriously otherwise admit that the saree is not available, unbelievable this is happening in Flipkart.My order id OD[protected], saree_AARYA 1036color is purple green.

Order id - od[protected]
Name - priyanka jeswani
Product - loreal x tenso shampoo
I ordered this product on 17/03/2017 and receive the same on 23/03/2017. Unfortunately i was out of station for some period of time when i come back to my place and i use the product first time i didnt noticed that this is not original product because of hurry. Than i again use the shampoo i find something wrong but i take it lightly. After using it two to three time i realized that my hair got rough and dry and than i confirmed by a professional beautician about the product they confirmed the same. I brought two bottle of this shampoo because of offer but indeed i waste my money and my hair to got damage.
I want my money back.

Name - Anurag Das
Contact- [protected]
Email- [protected]@gmail.com
Order Id- OD[protected]
Name Of Product - Lenovo Vibe K5 Note
I ordered this product on 27th February 2017and i received this on 3rd march 2017, but the phone was having battery issue so i created a replacement of this product which took 25 days to get it to me . 28th march 2017 i got the replacement product but the touch was faulty of this product, i tried to troubleshoot shoot the problem myself but it didn't work so i again created refund of my product on 28th march itself .
But till the date 10th april 2017 pickup has not been made and i was promised on call that I will get my refund if the pickup doesn't take place before 5th april 2017. But when i complained them regarding this thing they deactivated my flipkart account and cancelled my pickup and told me that i will never get to return my product and i am bound to keep that product as they are not responsible for this. Please help me regarding this just refund my amount thats all i want

Hello Sir,
I have purchased lenovo A7000 in flipkart through cash on delivery of RS 9990
the seller gave me a used mobile with duplicate accessories and actually the product is made in India but this is named as "made in china" the flipkart dealer have cheated me through duplicate product and so many things have missed in the pack like head set, manual guide, hand set
how do i get the money back shall i file the case in consumer court ...

I wanted to buy Asus Zenfone Max through your app. but I couldn't able to buy. Even I couldn't able to log in. I have tried several times. I entered for reset password after getting verification code from my mobile. But unable to continue with reset the password. It is absolutely disgusting that I wanted to buy something but I am unable to buy because your ridiculous system. I have waisted my time due to your system.

Even I wanted to contact with you through telephone(toll free and without toll free), but I couldn't able to do that...Absoulutly disgusting...

I bought a mobile through flipkart. This mobile has so many problems like over heating, Spot on screen etc. As this product is in warranty period so I go to sony India service centre and I know about the mobile. I know that this mobile is out of India(Singapore). So sony India service centre can't solve the problem of it. So I want to replace this mobile from flipkart.

We have placed order for bosch gbh 200 hammer drill order no. [protected].
But we have received bosch gbh 200 professional hammer with sds plus.

Request you to sent bosch gbh 200 hammer drill as we placed order. If it is not available please refund our amount.

As the product is not fulfilling our requirement, you are requested to replace or return our money.

Dear sir,
as dated 5/4/2017 i have to purchase mobile but order is not completed & my account deducted 13, 490 two times .
i am trying purchase mobile two times
so there two transaction make @ please confirm my account balance.
please do needful

please suggest me how i can get my deducted amount in account as usual

regards,
SANTOSH.R.BAIRAGI

I have ordered one mobile in flipkart (OD[protected]order id)last week.It was supposed to be delivered on april 8th 2017.but on the same day evening order is automatically cancelled by the seller.I am totally frustrated
and it is ridiculous...Atleast you should have informed me at the time of order request.Now please provide me exact reason for cancellation on the delivery date.

I ordered few products including micromab tab micromax canvas tab p70221 16 gb 7 inch with wi-fi+3g on 18th mar 2017. The order id is od[protected]. I got all the products in few days from fiipkart.

I got micromax tab on 21st march 2017.. I faced a problem in micromax tab which is not charged and the tab is not switched on. When i plugged into charger, it is showing 100% in 10 minutes, when i plugged out it is showing 0% and got switched off. I tried with another charger also and the tab is not charging. Hence i am not satisfied with the product and raised a return request on 27th march 2017. My wife got a call from flipkart executive on 30th march 2017 (Which is a first delay from flipkart) and he asked details of issue. My wife told about the battery problem and he told that he couldn't replace as flipkart doesn't have a replacement product. Then he asked for a account details to refund the money. But my wife told him that she will check with me and update him. That executive told that he will call tomorrow (31st march 2017) and get the bank details.

But we didnot get any call from that executive, so i called flipkart customer care number on 2nd apr 2017 and informed about the issue and other updates. Immediately i got a call from a flipkart executive (Girl) and she asked about the bank details. I have shared my bank details and she got that and told their team will respond by 4th april 2.30pm.

But till today (8th april, 2017), i didnot get any response/refund from flipkart. I have called flipkart today (8th april, 2017) and talked to one guy saying all my story and he didnot respond properly for more than 10min and call disconnected.

Then again i called flipkart and call connected to associate (Reena). Again i told all the stories to her, she told that i have to service center to repair the product since 10 days replacement warranty has been over. I told that i have raised a request in 6 days, your executive called and got the bank details, then why did you say suddenly the request can not be processed. I told her that i wanted to talk to you senior to discuss on the same. Reena told that senior is not available and asked me to call later.

The concern here is worst experience with flipkart customer care that they does not understand customer experience and pains. They are only about to close the tickets.. Very worst service.

Flipkart now a days become a worst platform to sell unquality products and cheating customers 2 out of 5 products.

I am very much disappointed with this kind of online bad experiences and not happy to buy online.

I just either want my replacement product or my money back..

I request to help at the earliest.

Fyi. I have raised return request within 6 days of delivery of the product.

Sir, I received your product 64gb memory card by Gopigeon not working.So please return my amount. Order no -[protected].carrier name-GOpigeon

Dear sir/mam, I had purchased one Lenovo battery from Flipkart which got delivered on 1st April and the same day while charging it got burst, luckily we are safe but one of our bedsheet as well as my father hand got injured. We are following for this issue with Flipkart from 2nd April and till now they have not resolved the issue. Everytime we will receive message from Flipkart as well as their delivery partner EKART which snapshot I m attaching below.they only fix the timing to receive parcel and again they only will cancel. It's happening from past 10 days. Please help me out to come out from this issue.