Flipkart Complaints & Reviews

Purchased asus zen phone max black colour mobile phone in flip cart five months ago, it was ordered on 06.10.2016 and received on 12.10.2016, but now it is not working since one month. We are facing the following complaints while using.

1. Phone display not working
2. Battery is not taking charge
3. Mobile phone is hanging for every few minutes o[censored]sage
4. Overall mobile is not working

My email address
[protected]@gmail.com
I had purchased an sandisk ultra 64 gb memory card worth rs.1, 499/- from flipkart.com. I found that it isn't working. On all the devices (Phone, tablet, laptop, pc) it is not working. When i requested for the replacement the delivery boy came and checked the product and said that he doesn't have any confirmation to pick up & refused to pick up. But i told him i got a message and your number in the message and i have also email for the pickup confirmation but he refused to pick up the product. Then i told this to the flipkart customer care executive and they told me that the delivery boy will pick up my product on the next given date then again the delivery boy came and refused to pick up my product and said that this time he didn't have any confirmation of his senior regarding my product.

My name is Avik Pan.
I purchased two mobiles for my brother(Animesh Pan) on flipkart and made the payment through debit card on 23rd November, 2016.
Due to some reason I cancelled two product, but I did not get my refund within 3 working days of the bank.
I called the customer care of flipkart and they told me to contact with the bank. After that I went to the bank and they said, if flipkart has given your refund, it should be credited into your bank account.
Again I called to the flipkart customer care and they said please call the customer care no of the bank. I called the bank customer care and they said the same as the branch(bank).
After that again I called to flipkart, they said send your bank statement. According to them I send my bank statement but I did not get my refund and flipkart also said to fill up “charge back form” to the bank, but bank said they are not able to give this form for flipkart.
Now it’s been 4 months over. Now i'm still in trouble but flipkart is not solving my problem.

The order gets cancelled automatically everytime i order. this is the worst online service worst website for shopping i have ever seen. if you dont want to sell then why are you putting sale on your website. and in this way you want to compete with amazon you foolish people you are not even eligible to complete with the name of amazon. worst shopping experience.

I ordered a book of material science and engineering costing Rs760/- & received book.
On receiving book I found I ve been cheated because the print of book is not colour print, paper quality is very bad, print is very bad and not as per the actual book my friends having.
I ve ordered total four books in last 6 months and this is the third book which is not as per the book available in market. It shear cheating and looting purchasers. You are just copying the original book and selling it to innocent buyers.
I am really sad and angry to find this callistrers book in such a bad print and quality..
Pl do needful at your end to take the book and give original else I will try and find others ways to express my displeasure..You are reputed brand have some value of it and stop misleading and cheating readers.
Looking for prompt reply and action.
Regards

The Mouser pistol lighter you delivered me from flipkart had been proved damaged. I have already filed a complaint on 11th March 2017 and I have printed copy of the same. Today its 14th March 2017, Yet I didn't get a replay from you . Further I request you to replace the item I ordered, before you persuade me to approach to the consumer court for my rights as a citizen of India - A ARUN KUMAR, LEGAL ADVISOR & COMBATENT OFFICER OF INDIAN AIR FORCE ( NB : I will advocate for myself in consumer court if it will be necessary )

I purchased a hp laptop model no. W6t28pa from flipkart on 21 feb. It was delivered on 23 feb 2017. When i opened the laptop for first time i noticed a small black patch on right top corner . I asked from my friends n searched on net, it said was normal . Then gradually it started increasing but was unnoticeable then somedays ago it developed a huge lining on screen n everything got blurred . I want ur immediate action on this as i'm a college student, laptop is our primary source for doing all stuffs from projects to presentations. I request u to mend it as soon as possible .

I purchased ipro power bank 5600 mah three months ago through the flipkart. Now it was not working. I want to replace the power bank or repair it. I have warranty card. I am very disappointed with flipkart ORDER ID :OD[protected] INVOICE NO : FOP7Y[protected]

I don't have nearest service center in my area. I contact with flipkart but they are not responsible.

This is regarding the study table ordered on 18 dec 2016 ( order id :- OD[protected].
Few planks were damaged when i had received the table .this was identified by the carpenter who visited for assembling on 28 th dec 2016.
I requested for a replacement .
But the replacement never happened even after following with the executives and sending pics of damaged planks.
Then came a replacement pack with 4 planks and a lock.
Again in that package one damaged plank " F3 " was missing, i kept on following with flipkart executives but even after two months the issue is still unresolved, finally the table was assembled with the damaged part .I had even posted on Flipkart FB page, now daily I get a call from a Flipkart executive saying that we are sorry for this and we are trying to resolve the issue .
A simple issue is not being resolved in 2 and a half months .And when flipkart offers 10 days replacement while purchasing the product, why it is not fulfilling it .
This is a type of harrasment for the customer.

One of the most stupidiest online company. I have blacklisted flipkart.com and have switched to amazon.in. The reason was carelessness and height of irresponsibility due to which an MI PAD which was purchased from flipkart.com, almost after a year my invoice details could not be updated to the xiaomi service center and the xiaomi service centers denied to service my MI PAD.

Its almost 2 months and my MI PAD is still lying with the vashi exclusive TVS service center and i have not got it repaired back to me.

Flipkart on the other hand has raised its hands from looking into the issue and getting the issue resolved and insisted me to get in touch with xiaomi directly.

This type of behavior is unacceptable from flipkart.com specially when the MI PAD was purchased from WS retail from flipkart and it was their duty to get my mi pad repaired back to me, they must have spoke to xiaomi directly but they lifted their hands and are of no use to me.

This is humble request you to consumer courts and the authorities to ban such irresponsible online e com portal to sell any product so that in future no one might into trouble because of these guys as because of their carelessness the details of invoice was not updated and i couldnt get my MI PAD repaired to me.

Sir i wanted to buy an lg front load fully automatic washing machine.. when i searched for the model ( LG FH496TDL23 ) its showing LOW PRICE in the websites. but as i open the flipkart and try to buy the washing machine or add it to cart the price is increasing significantly.. its showing some random price in flipkart and lower prices in websites. i even have proofs (the screen shots the different prices..
the flipkart is showing fake prices.. we are attracted by the offer prices nd they are fluctuating the price for the same appliance while adding to cart..
The price is shown as 35990 inr and its going upto 41211inr as i add to cart.

Hi Team,

when i have available in office which has given to deliver address. delivery boy properly not hand over the parcel. by last two days i have received auto mated message "Undelivered:could not be delivered today since we could not get in touch with you." without contacting address how you are decided to could not able to delivered.

what is this kind of service can expect.

Dear Sir/Mam,

Please find that attached file. I also attached Govt. identity proof (scan or image)
I was returned a Flipkart product. and I got return confirmation mail also I got my money refund in my flipkart wallet.but when I tried to withdraw I'm unable to withdraw my money. I saw there is another number mentioned not my number and I don't know that number. At that time my flpkart account was already login in my system. I check my wallet I got my money. But when I tried to change that unknown number they need password to change that number. then I logout and tried again but unable to loing in my my flipkart account. its looking like someone enter in my flipkart account and put his details in my account and change my password.
I called customer care they told me there is two phone number and two mail id registered in my account.
the wrong person name is Bogu Das Email: B...[protected]@gmail.com and I saw his number but I forget that.
Below is my original details
Name: Rainul Hassan
Email: [protected]@gmail.com
Phone: [protected]
Please help me. If there will be any problem through PhonePe Please let me know I will provide you my bank account details.
Otherwise flipkart can send me bank cheque to my address where product is delivered
Order ID: OD[protected] Return ID:[protected].
If you need any other proof details please let me know

I purchased a motorola e3 power device (OD[protected] got delivered to me on 24th Feb 2017, as i was on an official tour i came back home just day before yesterday and since the time i am using this device all i am facing is issues, the device has a major hardware fault of not catching signals due to which i am unable to make or receive calls, i called the customer care on 13th march to report this issue and asked for the replacement of the device and they denied support upfront, they told me that as the device has crossed 10 days of replacement we request you to take this device to the nearest service center to get it repaired, i mean to say is this the way flipkart is generating and winning customer loyalty but selling the device tagging them as "FASSURED" which says that the device is thoroughly checked by flipkart and then delivered to the customer and the device has manufacturing fault, sir just tell me this who would like to submit the brand new device to service center for repair, i am just asking for a replacement device and flipkart is denying me, i mean if this is the way flipkart is going to provide customer support then i assure this that its going to hamper your business quite well, kindly provide me a resolution to my concern and it would be a great help.

I have ordered lancer shoes, from flipkart.
I got the product on 21/feb/2017.But the product I received was totaly different from the product which i have ordered.
I requested the return for the same on 21/feb /2017.
But got the message "your return request has been cancelled "on 23/feb/2017.
I tried again by calling their customer support executive, but with no good response from them.
Till now they have not picked up their products and indicated the refund.

I ordered lakme enrich satins lip color 4.3 g.
It order will be delivered by nov 03, 2016
Order id od[protected]
But i can't get

I have purchased vu tv on march 2nd and it was delivered on 6 of march and installed on the same day.
But on tuesday night it was not working. I raised a return request on the wednesday and i was told it will be replaced within 2 business days that is 10 march i dint have any update on that and got a call from flipkart customer support on the service then i raised the concern for which they responded that the technician has falsely informed that i was unavailable. Then i raised the alarm i was again told on friday the eta would be sunday 4:30 but when i called sunday i was told eta is monday.

When i called monday 13 march they told it will take another 24 hours to check the complaint and i may get the new product only in next 5 business days.

When i called customer care they say they would need 2 more days to uninstall and after uninstallation they will initiate delivery may be 2 days after uninstallation i. E on march 17

I have paid for a product and have to wait 15 atleast days to recieve the product for which i have paid.

Importantly when i asked the customer care to connect to the concern team they are not ready to do that

Ignorance!!!

Thanks,
Surya
[protected]

Omniteckretail - Flipkart

Hello I am Sanjeev Dewangan

I was waiting to buy vu 55 inch smart full hd tv in flipkart and its seller is omnitechretail and now no seller is available for this pin code. My area pin code is 492099. Why omnitechretail is not providing tv for this pin code from this month. I believe offer is there for everyone and filpkart started offers so that everyone make use of it.
I am really disappointed because of omnitechretail.

Samsung galaxy on8 ordered on 25.02.2017 and received on 02.03.2017. The mobile invoice number FOYQG[protected] on date 28.02.2017. The mobile price Rs. 14900.00. Now the mobile not working well speaker defect.I have placed return request and it has been rejected.
I need the replacement for this defective product.An bad experience on flipkart this is not the first time.

Hello,

I have ordered "1haze SATA USB Casing 3.5 inch Hard Disk Case" on 27-Feb-2017. Order ID: OD[protected]. Flipkart Delivery Boy delivered Wrong defective product(Ranz brand name) on 2-March-2017. After that I have submitted RETURN request on 3-March-2017. They accepted that request but their delivery boy refused for replacement. Then I have called FLIPKART customer care & one lady executive ensures me that REFUND will be processed after pick up the product from my end. But today(12-March-2017) they messaged me that my REFUND will not be processed. After that I have mailed them so many times but they are not acknowledging my mail.

It's totally Customer Harrasment. At First they provided me WRONG[ Brand: I have ordered 1Haze & provided Ranz ] DEFECTIVE PRODUCT & now neglecting.

I need REFUND with compensation.

Can you pls look into this matter ASAP. It's already too late for me.

PS: I have proof of their lady executive call records in my Phone, as she assured me that I will receive My REFUND & Compensation ASAP.

Thanks & Regards,
Apurba Ghosh
Contact: +91 [protected]