Flipkart Complaints & Reviews

Hi Team,

It's really annoying by this flash sale of redmi note 4 64gb.
I hav been trying to buy this product from last 4 weeks. Patiently I wait on the dates given n the time. Have tried being before 12pm but n exactly on that time. But suddenly it shows as out of stock.
Today I have been wait 15 mins before to buy this product n refreshing the page n also exactly login once agn at 12pm but without getting buy options suddenly it reflects as out of stock, it's completely misguidance n cheating Customers waiting as per the timelines u have given. N also completely dis satisfied by this n also this 4 th time I'm trying to buy.
All hod n other stacks look into it n dnt play with customers patience level with this kind of drama n cheating. I am planning never ever to buy or use this flipkart online shopping website henceforth.

Thanks,
G Prashanth Kumar
91 [protected]

8 march 2017

flipkart uses unfair policies just to sell it's items

it doesn't matter to them that what the customer is feeling or what is the allover experience of trading with them
they just want to sell their items as soon as possible by whatever means they find suitable to them and them only

the issue is about the ongoing flash sales of xiaomi redmi note 4

as they say that it's a flash sale which means that its a come first and get first system

but this is where it all goes wrong

the procedure to buy the item is that you add it to your cart as soon as the item gets in stock which is merely 1 seconds yeah you heard me right just 1 second

but somehow i managed to get the item in my cart in that 1 second despite all odds

and the next thing i see on my screen is the item is added in my cart but the item is out of stock

that's the unfair thing i was talking about

their current system is that they show a limited quantity of an item to customers and they don't even mind snatching the item back from a customer's cart to give it to someone else

whereas the system should be like if someone by god's grace and by luck has managed to add an item to their cart then the customer has the right to claim it

the company should reserve that piece for that customer and give the customer apt time to complete the next steps of the procedures such as address filling and payment.

And if the customer fails to do so in the given amount of time
then and then only shall the company be allowed to snatch back the item from the customer so that they can sell it to someone else.
That would respect the international rule of 'fair trade policy'

but sadly the company is not following it.

My contact no. Is [protected]

and no i am not settling for the company's customer care calling me to convince me into participating into their next flash sale.

Because that is not a solution but just an extension of the problem so that the same thing can be done over and over again to millions of customers in my country..

I was ordering Redmi Note 4 on 8th Feb 2017 & 1st march 2017 at 12 pm. Both of the times I successfully added the redmi note 4 into my cart. But when I clicked place my order after typing the text which was told to type it showed me the product is out of stock within 2-3 minutes of placing my order at. This has happened with me 2 times now. How can they remove the product which is in cart in just 3 minutes & say out of stock. At least there should be 15 min window to place the order. If even after adding to our cart we cannot buy the product then why are they wasting our time and making these inhuman sales. How can we place order within 2-3 minutes after adding to cart. I think this is totally unfair & unethical. Very Disappointed as it happened 2 times with me.

My details:
Nikhil N Bidri
Mob:- [protected]
email:- [protected]@gmail.com

#shortnsnappy
1) product stopped working after 33 working days.
2)charge indicator works but no output 4m device.
3)any branded company like Ambrane can fool u.
4)sometimes there is no reply 4 return/change or repair from authorised dealer.
5)never expected to happen with me, the device itself is heavy enough to fall .
6)check for genuine manufacturer and retail only

Hi Team

I have purchased Redmi note-4 mobile from Flipkart online shopping and I ordered the product on[protected] & Order Id- OD[protected] and I have received aProduct on[protected].

When I checking the mobile, the MIC is not working properly .So I have raised the return request (Return ID:[protected] to Flip kart within return policy period of 10 Days.

Flipkart assigned an Engineer to check the mobile based on my return request having any problem. The Engineer Who checked the mobile and he did the functional test. He captured problem in service call report and he was shared customer copy to me as a receipt.

I checked the status of my return request for the respective order ID(OD[protected], And I am surprised that Flipkart has cancelled my return request without any information to me. Again I have placed the return request (Return ID:[protected] on[protected] and also I have spoken to flipkart customer service person and I asked the reason for Cancellation of my return request ID[protected].

As per the Flipkart update, there is no issue in mobile and they are asking me to check with service centre . But service call report by Flipkart service engineer stating that there is a issue in the mobile. There is Controversy between Flipkart Engineer report and the flipkart customer service team update.

Further to have a call with flipkart team for this issue and they have asked the soft copy of report to check the report update and the same has been shared to [protected]@flipkart.com.

Flipkart backend team promised it will resolve 24 hours, today my return request again cancelled without any information (Return ID:[protected].

I am looking for positive approach for this issue of my mobile replacement.

Please find the Order Id details and return request details.

Order ID: OD[protected]
Amount-12999
Product :Mobile Redmi Note 4 (4GB, 64 GB Gold )

Return Request ID:
[protected][protected]
Return ID:[protected]
Return ID:[protected]

Company Name:Flipkart

Mail us:

Flipkart Internet Private Limited,
Ozone Manay Tech Park,
#56/18 & 55/09, 7th Floor,
Garvebhavipalya, Hosur Road,
Bangalore - 560068,
Karnataka, India.

Call us:

We're available 24 hours a day.
[protected] or[protected]

OD[protected] Items)
Order Date: 18 February, 2017 4:22 PM
Amount Paid: Rs. 1328 through Cash on delivery

The product is Clock. The specification says, the dial size is 30 cm. But what has been supplied is only 20 cm. the first supplied was taken back to replace it with the correct specification. But the replaced product also 20 cm dial only.

So I want the product is to be replaced with 30 cm dial clock.

I was issued Flipkart Gift Voucher worth Rs 2000 by my friend. I spent about Rs1250 from that card and the balance got expired as Flipkart say that the validity of the Gift card is 1 year from the date of issue. I requested Flipkart to extend the validity which they denied. So, I asked for Re-fund of my money that is NOT used from the Gift card. That also they denied.

Please do needful ASAP. Please. 8days has been past. bt no solution from ur site.

My order id OD[protected]. of Redmi note 4 32gb Grey fore return . Ekart Logistics executive pick up my parcel 25th Feb.2017 in morning at 11.55am. He checked the phone emi no. both sim. and all things was ok. at 4 pm i recd call from courier company that phone was not on. But executive checked phone at my home at that time phone was on and ok. On your site 4 pm showed that my return request was approved and refund will be return with in 2 working days. But Now on flipkart site is showing ph was not pick up.
. i m sending you return receiving of courier company . please do needful as soon as possible. Please refund my amount.

Regards

Ashish

Dear Sir / Ma'am,

Greetings!!!

Please would like to complain you about the Flipkart, that we buy on AC in an offer (Offer was free installation). But when they come to install they asked an amount of 2100/- INR.

Now from last 7 days, we are in contact with Flipkart customer support and they are doing nothing only scheduling the installation and cancelling it. And this shows that they are forcing us to pay the amount they want and the offer was just a fake.

Will be very thankful to you if you can look into the matter. My order number with Flipkart is - OD[protected]

Thanks

A hoverboard was purchased by us. Amount paid was inr 23, 999. The product delivered was different than what was booked (Inferior quality and changed colour). Additionally the product does not perform as expected and the battery has already failed. Repeated approach to the supplier directly has not resulted in any outcome, except delays and false promises.

We request you to kindly get the product replaced or money refunded. Presented below is the log of communication with the supplier which will prove our position.

14/01/17, 3:44 pm - hogo hoverboard: hello
14/01/17,
4:02 pm - mahua😀:

14/01/17, 4:03 pm - hogo hoverboard: can you please send the invoice copy

14/01/17, 6:36 pm - mahua😀:

14/01/17, 6:38 pm - hogo hoverboard: ok

14/01/17, 6:38 pm - hogo hoverboard: i will call you asap.

15/01/17, 12:09 am - mahua😀: i was promised for a blue one but the packet contained golden. 23999 cost is not less.
At least product should be good.

22/01/17, 11:42 am - mahua😀: what's the status?

22/01/17, 11:42 am - mahua😀: almost 7 days done no reply from u

22/01/17, 12:39 pm - hogo hoverboard: sorry for that

22/01/17, 12:40 pm - hogo hoverboard: i am out of indai

22/01/17, 12:40 pm - hogo hoverboard: india

22/01/17, 12:40 pm - hogo hoverboard: just wait for few days

22/01/17, 12:40 pm - hogo hoverboard: please

26/01/17, 2:16 pm - mahua😀: i am still waiting

26/01/17, 2:18 pm - hogo hoverboard: k

26/01/17, 2:18 pm - hogo hoverboard: wait for 2 days more

10/02/17, 12:26 pm - mahua😀: i waited for more than 10 days

10/02/17, 12:26 pm - mahua😀: please send me your email address

10/02/17, 5:57 pm - hogo hoverboard: my service centre is in delhi

10/02/17, 5:58 pm - hogo hoverboard: send your product if possible

10/02/17, 6:30 pm - mahua😀: that was not told by flipkart when we bought the product

10/02/17, 6:31 pm - mahua😀: 24k product and u r handling this way

10/02/17, 6:32 pm - mahua😀: send me your email address

My name is Santosh Devtale I had ordered a Redmi note 4 mobile online from flipkart. I received my order on 27/02/2017 but the mobile which i get is a defective mobile because it automatically gets shutdown. On 5/03/2017 I requested on flipkart for replacement. They rejected my request and said their technician was calling me but my mobile was not reachable. On 06/03/2017 again i called to flipkart complaint no [protected] for replacement they are saying me to send a return/ replacement request to them form my flipkart account. I think they not in mood to change my mobile. Now i am feeling that they cheated with me. My order no is OD[protected].

OD[protected]
Track

Apple iPhone 6S (Rose Gold, 32 GB)
Color: Gold
Seller:
SuperComNet
₹47, 499
Delivered on Tue, Mar 7th '17
Your item has been delivered
Ordered On Mon, Jan 30th '17

I have no received yet mobile while i am talking with customer care for 1 month but now they are saying filpkart can not help any more and it is final
please help me

On 4th march i got the dilivery of the product, in the morning when i opened the box and switched on the phone so its fluctuating and phone got shutdown after 10 minutes. I called to your customer care and had a word with mr mukesh (Senior floor manager) who said to visit apple store, my question is why i am going apple store on very first day, and second he said we dont have any other solution. If i am that much free so obvious i had bought it from local market only, i ordered this item from you just for convinience and u are denying to help me.

I am pretty sure this is used phone which you have delivered to me and you have pathetic customer support team who dont have any resolution. Kindly take back this phone from my adress and refund the full amount on priority.

Thanksmohit singhal

I place a bracelet order Flipkart Next delivery date 25 Feb.but Flipkart agent come my location but not delivery because he something problem(invalid location) than i call Flipkart company and details my location information but Flipkart agent issue(invalid location) then cancel my order...
Why canceled my order answer me...I cax Flipkart agent & wrongly my Time ways

Date of the incident- 28/02/2017.
Flipkart has blocked my account and when I contacted the customer support over email they told me that I have an unusually high number of returns and so I will not be able to login to my account. This is totally false since I haven't even made a single return over my purchase history with flipkart. They are giving me the same reason again and again even when I am telling them that I haven't made any return requests. Then I contacted the customer support over phone and they told me they will call me in 2days and when I haven't got the call after 2days I called them again and they keep telling to me wait for two more days which is quite frustrating.

Respected sir/madam
I placed an order through www.flipkart.com. my order ID- OD[protected]. After receivd my parcel I saw there was no product inside the box.Then I placed a return and refund request but flipkart cancelled the request.After cancelled my return request again i placed 3 times return request but every time flipkart cancelled it and block my flipkart account. I lost my money paid through CASH ON DELIVERY.
Flipkart...

Dear Team,

I was suppose to get an update today at 2.26 PM regarding refund, Please let me know is it initiated or not? I have been waiting from long time now.

Finally i got nothing from flipkart, It seems that you are simply wasting my time by disturbing me. I am failed to understand why this is happening to me? I have handed over both boxed to your delivery partner. Now please send me my money back to my phone pe account ASAP as per the invoice + Mental agony Rs 100000.00 ASAP to my account.
Regards,

Santosh

On Sat, Mar 4, 2017 at 5:23 PM, Santosh K Dhanewar HR XLRI CIPD wrote:
Dear Customer Care Team,

1) As per the return request of the product OD[protected], today i have received the courier, upon opening i found it 1 empty box with in box. Finally now also i have not received my product.

2) upon requesting for return request escalation on 2nd March IN[protected] i have been told to send both the products. I have handed over both the boxs to your person who came to deliver today.

Finally i got nothing from flipkart, It seems that you are simply wasting my time by disturbing me. I am failed to understand why this is happening to me? I have handed over both boxed to your delivery partner. Now please send me my money back to my phone pe account ASAP as per the invoice + Mental agony Rs 100000.00 ASAP to my account.

Enclosed:
Invoice
Returned boxes.

Regards,
Santosh

Sir,
I have ordered lenovo k5 note in flipkart. But i have received another mobile. I requested for replace the product. But they are canceling my request. Worst experience in Flipkart.
My order id is OD[protected].
My registered email ms.[protected]@gmail.com
I am requesting you to replace the product.

Thanking you.

Recently I had received a Swipe Elite Plus mobile, and I have a battery backup issue and mobile becomes hot while charging and I had given a request to return the same, within a few minute a got a call from ur call centre, the person name Shankar Nath from Bangalore, he is telling, aap ko Samaj me nhi aa rha, Zara suno, samjo, I told him that I'm recording ur call, then he replying me aapko record karo jo karna hai karo, me naam Shankar hai spell karo, mobile raat ko charge kiye toh subah utar jaegi, what is this, really guys this flipkart service is pathetic, he is teaching me, wow great

Headset is not working, only from one side i can hear other side no sound. kindly change the headset, last month i brought from your site.since 15 day i am facing this problem