Flipkart Complaints & Reviews

Hi,

I have ordered a mobile (Flipkart assured) on 9th jan 2017and it got delivered on 12th jan 2017. On the same day i requested a return or refund as speaker rington was not audible (Very very low). They have arranged a a technician visit but the problem did not solved and he reported as problem solved and my return request got rejected with out my feedback. When i again raise a return request they have again arranged a technician and told if the problem is not solved than u have to go to service center. Than what is the use of buying flipkart assured product, the quality is very bad and they are not ready to refund.

Hi,
I had purchased lenovo k6 power [imei no :- [protected] on 13/dec/2016] and it got delivered on 16/dec/2016 mobile from flilpkart.
Phone was working fine for couple of weeks and on third week onwards mic was not working proper, and nobody could hear me as mic seems to have damaged. Return policy of this device was 10, but just within one month phone damaged. I had requested flipkart to get this deviced replaced or returned as it just 20 days and didn't wanted phone to opened for service, as it may lead many other problem if service is not done properly, but and i am forced to go through service center route, where they suggessted to keep mobile for 25 days with them.in my case interest of consumer is not taken into consideration where i will have to live without phone since i don't have other phone with me. Company's like amazon are really great, where consumers interest is first perference and i have seen many instances where device got replaced after return policy also.
Thanks.

I ordered apple watch 42 mm i got delivery pakaging was good i opend box as usual it was apple watch box inside then opend that box then i saw it was all empty no accesory no watch cliked pics and imidetily complain on flipkart on 10 jan 11.30 got msg tht it will be resolved within 24 hours then gain called on 11 jan got same ans wait for 24 hours then again called on 12 jan got same answer also talk to senier officials got same answer again called on 13 jan got same answer again talked to senior again got same answer then today i again called on 14 jan then same i am geting same answer i have recording of all calls i have cctv fotage when i was opening box in my shop order no. Is -OD[protected] my mobile no. [protected] please provide me solution asap

I am order the one mbl date 18.12.2016.order with cancel that day so i will not credit the refund amount we 1month are come not will be refunded the amount my ref number is 30001063596353095073216,

Date of Incident: 28/12/2016
Order ID: OD[protected], Rs 33, 990
Full description of incident: Order been cancelled on 28/12/2016 & message received from the Flipkart stating the reference number that you money will be refunded and credited to the bank with same payment mode by 4th Jan.
But till now bank stating that there is no credit from Flipkart and nothing they can do about that.
Flipkart on the other hand with their internal reference number stating we have done the refund which is not the case.

Flipkart,

i was trying to book redmi 3s since last 3 sale without any success but today i was succeed to placed my order and you have cancelled my order.

is this was just because of cash on delivery or what ?

i don't know why you have cancelled my order but I want my order back, you can't cancelled my order after confirmation.

Order ID OD[protected] & OD[protected]

Regards,
Vipin Khatri
[protected]

Dear Flipkart,
I have a rather serious complain to make on account of your inefficiency and tardiness. Its so happened that I returned two products with order id : OD[protected]
and OD[protected] .
I had made a payment via ATM Debit card from State Bank of Bikaner and Jaipur. Now, I expected the payment to be refunded . I had spoken to the customer care and they assured me the same. But when I check my flipkart account it shows the money was refunded on 24/12/2016 and 26/12/2016 for both orders. This is not true because the money has not been credited to my bank account. I have checked the bank statements repeatedly and no such money has been credited.
Also i went to my bank many times to clarify and they also told the same.
Also i went to bank grievance department to clarify and they also told me the same.
While i have gone through all the tricks sent by flipkart. Now tell me the next steps so i can get back my hard earned money.

Below are the details of two orders:
Order Id : OD[protected]
Reference number : 30001063606353105098557
Amount to be received : 314/-

Order Id : OD[protected]
Reference number : 30001063626353105098553
Amount to be received : 9899/-

I have ordered a camera in flip kart and given the delivery address to my parents place Dharmapuri. I am located in Bangalore. When the delivery guy delivered the product, my father wanted to make sure he has received the product by opening the package, as we have heard about some fraudulent cases where the product itself is not present in the package. But the delivery guy didn't allow my father to open it, rather he was so rude with my father....

I purchased Redmi 3S Prime (32GB Black) from flipkart. Sir charger of the handset is faulty. Sir i firstly visited service center of MI in Chandigarh but they refused to replace the charger. Sir I even contacted flipkart but got no response from them. Sir i want to make clear that the handset is in perfect in working but the issue is only with charger. Sir i don't want any replacement i just want the cost of charger as flipkart refused to send a new charger to me.Sir as told by service center charger costs 1800 in the market and i want reasonable compensation. Flipkart must give me at least 1000 Rs as compensation. Sir I am in big trouble with this issue plz check into matter and arrange the compensation as soon as possible.
Som Dev
[protected]@gmail.com
Mobile No [protected]
Oredr No OD[protected]

I hd brought a hero cycle worth rs 1819 from flipkart. They shipped the product to me. When I went to Courier office at my place, order was there, but he refused to deliver it to me stating that Flipkart has canceled your product. I didn't cancel the product.flipkart is playing tactics with customers by taking their money, even shipping the product, but asking Courier partner to not deliver to customer and send it back.

Hi,

I am very disappointed with the delivery service offered by Flipkart. I ordered a Lenovo tab (ID - OD[protected] from Flipkart on 7th Jan but at the time of delivery of the item the seller refused to deliver at the mentioned address and cancelled the product.
Flipkart is known to deliver item at doorstep that is why this e commperce website is created. I don't why seller has refused to deliver the order causing suffering to the customer.
When the order got cancelled, I got an email confirmation to repeat the order and Flipkart ensured that this time there would be no issue.
When is 1st ordered the product then the price was 12k, now the pruce changed to 13k within 1 day. Because of seller problem I need to pay extra 1k which is disappointing as I wanted to buy the item during the discount time.
I called Flipkart customer care but did not get anything other than to order with new price.
This is really frustrating trusting these websites now.

Thanks
Trilok([protected])

Hi, i am suresh, Flipkart.com is the worst website i have ever saw, they cant give refund for cancellation of a order, they always say within 7 days, repeating again and again, i have paid rs9499 for that order of a smartphone, by netbanking, but they never give me the refund, please help me

Flipkart has been delivering the damaged goods with out having checked the devices properly.

I had three consecutive bitter experiences with FLIPKART of late.

I had ordered for Redmi 3S Prime on 16/11/2016, got it delivered with in 3 days. later I found that device has got some problem with Charging issue, got it replaced with new device later in another 2 days.

To my surprise I found that device was also having display issue and complained abt the same to FLIPkart and got my refunded.

now the problem is, I have ordered the above device through HDFC BANK EMI, where in I was charged transactions charges by the bank which will refunded as per BANK's Policy.

Since the mistake was from FLIPKART, why should I bear those charges for no reason from my side.

In my case, I strictly blame FLIPKART because the above mentioned device was sold exclusive through FLIPKART.

secondly:

I have Ordered ASUS ZENFONE 3 LASER from FLIPKART again on 19/12/2016, after few days I found that this particular device has got problem with its camera ( I was told by TECHNICIAN ASUS Customer care)

this is how my experience goes with FIPKART.

I would like to know whether sellers are taking advantage in selling the damaged products through FLIPKART during their BIG BILLION sale offer or FLIPkart is encouraging such kind of activities indirectly.

Is this the way CORPORATES are making money from innocent public.

When we try to complain about the same to them just after specified return policy period, they just wash their hands by asking the customer to contact the manufacturer for further services.

Is it not their RESPONSIBILITY to check the authentification of RESELLER or quality of the products they sell.

A product(Book) to be delivered on 9 Jan 2017 is yet to be delivered.

Earlier, flipkart was a effective way to order a product but now a days its not worth that much. I have received 3 defective products continuously which was not expected from such a reputed ecommerce site. 12 days back I received my ear phones which is also defective and they are not making return for the same. Instead of listening my issue, they were telling me the 10-day return policy.
I want to return the defective ear phones worth of Rs. 899, please help me.

My order id is OD[protected]

I have called[protected] Flipkart Customer Support many times for the refund of a lenovo phab 2 purchased in the month of december 2016, found defective and returned back. The return process is complete on first week and i have recording of call they told m your product should be return and also refund your creadit card. The return is accepted but he refund is not processed. So tired of making follow ups for this issue.

and i have also recording of flipkard exucutive she told m your product should be return and i also transfer your money in your credit card but it no return.

My order is cancel from flipkart and its order Id - OD[protected] and flipkart not refund till 55 days is already going..now i want your help please govenement of india help me..what can i do now and flipkart not answering me

Bought Iphone 7 from flipkart on Order ID: OD[protected] Item). I bought this phone on exchange scheme. The total amount of Iphone 7 was Rs 60000 but in exhange of Iphone 6 of Rs13410, I booked this phone in Rs 46640.
Order Date: 8 January, 2017 . They promised me to deliver phone on 10 January 2017. Executive came to my doorstep.and deliver me the phone and took my iphone 6 .I paid Rs 46640 to the delivery boy. When i opened the box www.flipkart.com/of new iphone 7 . the box was filled with full of sugar. I really got shocked and pissed off. There was no phone in the box.The box was packed as the new box only.Then i called customer and register my complaint, and they said we can only refund Rs 46640 which is the phone price and not my Iphone 6.

Dear Flipkart Team:

Regarding Order id: OD[protected] [Incident: IN[protected]]

What do you mean by--- " items you've purchased are for reselling and not for personal use" ?

What suggestions, limitations, do's & dont's --your system (Flipkart ) wants to feed to customer ?

What are the prerequisite of flipkart purchasing ?

Is there any restriction in the market that one customer can not purchase more than one item OR several items for his/her family OR for own use .

Why flipkart system accepted my Order on 10th Jan'17 without any background verification ?

Why have you cancelled my Order without any information? You are doing your business in an " unscrupulous" way . During item Order, flipkart system accepted my order without any purchasing history verification & you people are doing "Order Cancellation " without any information cascading to customer.

What type of C -category system you are handling ?

Why system was showing :

"
Item shipped. ekart Logistics : FMPP[protected] .
Wed, 11th Jan01:29 pm Kolkata
Received at Kolkata Sort Facility
Wed, 11th Jan12:40 am Kolkata
Dispatched to Kolkata Sort Facility
Tue, 10th Jan08:10 pm Secunderabad
Received at Medchal Sort Facility
Tue, 10th Jan07:02 pm hyderabad_medchal_01
Your item has been dispatched
Tue, 10th Jan07:02 pm Secunderabad
Dispatched to Medchal Sort Facility
Tue, 10th Jan07:02 pm Secunderabad
Shipment in-scanned at Medchal Sort Facility "

Hello Pritam,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would mean that any new order you attempt to place will also get cancelled.

We are concerned and would like to understand the issues you are facing. Please reply to this email and we'll get back to you with an update.

Thanks
Flipkart

Regards,
SANJIVANI DEVKATE
Flipkart Customer Support

Hello,
My name is Rajashekhar Dasari, i have booked a mobile on 10th of this month and the promised delivery date was 12th of Jan i.e. Today. when i checked for the status, delivery date got changed to 15th Jan. Immediately i have called customer care for help. they have called me back and when i asked him for the reason, he told me that the date is changed. he is not able to answer m y question. if the date is changed then why did you promise to deliver by 12th Jan ?
One more interesting thing about the GREAT FLIPKART, the mobile phone dispatched from Hyderabad. And i stay in Hyderabad. From Hyderabad to Hyderabad you guys are taking 6 days to deliver ( 10th to 15th ). Even a local non reputed courier delivers in 2 days. IS THIS THE WAY YOU SERVE YOUR CUSTOMERS. LEARN FROM YOUR COMPETITORS.
YOU GUYS REALLY SUCKS. DONT PROMISE IF YOU DONT FULFILL THEM.