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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1910

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J
jaichandra reddy
from Mumbai, Maharashtra
Dec 27, 2016
Resolved
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Address: Mumbai City, Maharashtra, 400614
Website: www.flipkart.com

I have ordered a mobile from flip kart on 19 December. They have given delivery date on 29th December. I am staying in Mumbai. I have called them 6 times from 19th to 26 asking them not to delay as I need to gift it someone dear for me. I have repeatedly requested them and they assured me they will deliver by 29th. Today I got new delivery date 03rd January 2017. When I asked for customer they were reckless And not ready to make delivery by 29th.
Feb 5, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Flipkart Customer Care's response
Escalation team already addressed the issue. Hence, closing the case.
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    M
    Mahesh sarathy
    from Chennai, Tamil Nadu
    Dec 27, 2016
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600129

    Hi,

    I bought the lenovo k5 from flipkart recently. I have an issue while calling to other no.when i try to call to other no the connection is not established.The call is getting dropped.the signal i also not even. Sometimes my call is going and sometimes not.The volume is also not ok.I could not listen to other person's voice clearly.Kindly take the mobile and provide another mobile . Expecting your prompt response on this ASAP.

    Regards
    Mahesh Sarathy
    Feb 8, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Flipkart Customer Care's response
    Spoke with customer and says facing Call drop and speaker issue with device. Apologized to customer and informed about tech visit. Informed about tech visit TAT as per SA. Customer agreed and closing the case.
    Mobile will not get unloacked and stuck when call is on. Some times unable to unlock the phone.
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      S
      Sudharsan Mani
      from Mumbai, Maharashtra
      Dec 27, 2016
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      Address: Chennai, Tamil Nadu, 600096
      Website: www.flipkart.com

      Hi,

      I have ordered for sony 1tb hard disk in flipkart on the date of 18 dec 2016.
      As i ordered it was expected to be arrived on 22 dec 2016. But i didn't received the product yet. And the flipkart notification for the product tracking is irresponsible, that i have attached below.

      Order details
      Order id: od[protected] item)
      Order date: 18 december, 2016 2:01 pm
      Amount paid: rs. 3699 through net banking
      +2 photos
      Flipkart customer support has been notified about the posted complaint.
      I got the delivery o[censored]r product ipro ip1042 today.. the produt is been already used .. i want to change the product or refund
      Hi dear. Sir please my complete verify please
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        L
        Lalit Rajpurohit
        from Abu Road, Rajasthan
        Dec 27, 2016
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        Address: Sirohi, Rajasthan, 307001

        Sir,
        I booked the item on date 20 nov 2016 via order no OD[protected] .

        the amount of this cover already paid by me by online this detail 20-Nov-2016
        (20-Nov-2016) TO TRANSFER
        INB PZT[protected]CH51930498 TRANSFER TO [protected] FLIPKART INTERNET PRIV 99922 1, 099.0

        your company already discus with me for refund above amount due reason not available this item in your company,

        So please refund my amount immediately
        Flipkart customer support has been notified about the posted complaint.
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          G
          gargshilpa908
          from Basi, Punjab
          Dec 27, 2016
          Resolved
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          Address: Mohali, Punjab, 140603
          Website: www.flipkart.com

          I had order on dated 24/12/2016 moto m from your shopping site. But in evening i cancelled this transaction. My transaction no. Is od[protected]. Amount rs. 17999/- debited from my credit card. I want to order something else but due to no refund i can't order anything. Pl refund my amount without delay.

          Order id: od[protected]
          Amount: 17999/-
          Contact no: [protected]
          Mar 1, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 24, 2017
          Flipkart Customer Care's response
          Hi Team,
          We are unable to find order detail or register contact number for given complaint.
          We request you to get in touch with our customer care team on below detail.
          We're available 24 hours a day.
          [protected] or[protected]
          Email :- [protected]@flipkart.com
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            V
            vairabi131215
            Dec 26, 2016
            Resolved
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            Resolved

            Address: Hooghly, West Bengal, 712247
            Website: www.flipkart.com

            I order a xolo mobile on 21st dec. and its delivered 24th.but, when i opend the box and try to use the mobile then i found that touch not working very well .i mail to flipkart for return my product and they call me and told a technician visit my home and replaced my product but, no technician come for help me...i cant understand what can i do please help me
            Feb 5, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2017
            Flipkart Customer Care's response
            We're not able to any account or order details with the Order Id provided, request to send registered email address
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              S
              sange51
              from Mumbai, Maharashtra
              Dec 26, 2016
              Resolved
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              Resolved

              Address: 400058
              Website: www.flipkart.com

              I was facing lots of problem in my Lenovo K5 Note. I have bought the phone from Flipkart on 17th Dec. I have suffered lot to launch the complaint. Because Flipkart executive was refusing my complaint. Like i have wasted my valuable time & energy as well as i got very pathetic experience from Flipkart. Don't want to deal with Flipkart. Kindly please refund my amount.
              I'm really disappointed with Flipkart service of Flipkart & Customer Care.
              I don't have trust on Flipkart. Kindly please refund my money in my credit card.
              +2 photos
              Feb 9, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2017
              Flipkart Customer Care's response
              Issue already addressed and closed. Hence, close case.
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                M
                man patel
                from Mumbai, Maharashtra
                Dec 26, 2016
                Resolved
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                Resolved

                Address: Mehsana, Gujarat, 384170
                Website: e cart

                Hello sir, madam,
                i am mehul patel from unjha i have have order lenovo k 6 power from flipkart and till date i do not get courier. my order id is OD[protected] and today it is showing that you order has been cancalled and the reason is that your couerir service partner has come to deleary the product and say that the shop was close. by i did not get any call or e cart service man also did not come to my office. and your custermer excutive is also not giving answer probl;em. if possible so please listened the voice call. and please tell me when did i got my courier.
                Feb 5, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 04, 2017
                Flipkart Customer Care's response
                Resolution: Spoke with customer (Patel on [protected]) says order cancelled without consent. Apologized to customer and informed we will share feedback with team. Requested to place fresh order when product comes in stock. Customer was not happy with courier services. We can not do much here. Hence, closing the case.
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                  B
                  Bala Chowdaiah
                  from Hubli, Karnataka
                  Dec 26, 2016
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560066
                  Website: Flipkart

                  When iam browsing Facebook today i seen one Advertisement regarding OTG pendrive, In facebook pen drive cost shows Rs 659 but in Flipkart website is shows Rs 829 what is this cheating? I have proofs for this. from last i am thinking Flipkart is the good biggest shopping. but now i am not satisfy with this kind of nonsense. from today iam is Dis- promoting Flipkart in facebook and I will not buy anything from Flipkart
                  +2 photos
                  Feb 10, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 05, 2017
                  Flipkart Customer Care's response
                  Hello,

                  Greetings from Flipkart!

                  We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

                  We request you to please contact our customer care at[protected] for immediate assistance.
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                    P
                    pattnaik88
                    from Bengaluru, Karnataka
                    Dec 26, 2016
                    Resolved
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                    Resolved

                    Address: 560100
                    Website: www.flipkart.com

                    I have ordered the red-mi note 3 phone after reading a mixed review from flipkart. Many people said that it has heating issues. And some said that it is not getting heat. One more reason for buying this phone is 16 mp camera. As the phone was released in november 15, i thought the bug would have been corrected now. But after using it i got to know that the problem persists. The camera quality is also not up to mark. If you compare with 13 mp camera of red mi prime is better than red mi note 3. And then i thought of returning it and placed a request for return. After placing the return request i got a call from flipkart executive. The person was very rude over the call and trying to provide false information and denying for return telling its a common problem and the product cannot be returned.

                    Order number[protected]
                    Product - redmi-note-3-silver-32-gb
                    Feb 6, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 05, 2017
                    Flipkart Customer Care's response
                    Spoke with customer (Debi on [protected]) says facing heating issue with device. Apologized to customer and as checked neither getting option of TV nor of smart check. Hence, with customer confirmation cancelled return so that we can raise fresh return request with TV or smart check test.

                    Customer agreed. As created new return, TV has been arranged. Informed customer that will receive call in 24 hrs to confirm about TV TAT. Customer agreed and closing the case.
                    Product damaged.replace delay led delivered 13-14 December and comments 18 December solve your problem. But not solve my problem.
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                      R
                      rajbir1977
                      from Gurgaon, Haryana
                      Dec 26, 2016
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana, 122001

                      Purchase product, after 2 days, product is not geting power on, had done conversation over phone, and they put technician call, rather then replacement, now i got message that technician call is cancellled, and nothing can be done with phone, really surprising that company can do like that with there customers who trust blind folded on them

                      Order Id OD[protected]

                      contact no [protected]
                      Jan 7, 2017
                      Complaint marked as Resolved 
                      got replacement of product, brand new iphone
                      Flipkart customer support has been notified about the posted complaint.
                      Jan 01, 2017
                      Updated by rajbir1977
                      getting harashed by flipkart representatives, problem still remain same, very pathetic situation to deal with flipkart

                      uneducated people, uneducated customer support, 17 days gone, back to square 1 after 17 days

                      no other option to file case in consumer cell
                      Verified Support
                      Jan 05, 2017
                      Flipkart Customer Care's response
                      Resolution: Spoke with customer (Rajbir on [protected]) says tech visit has been completed and engineer confirmed about defect. Apologized to customer and requested to wait for 24 hrs as need to check with tech visit team about TV status. Customer agreed.

                      Kindly check and provide us an update on priority.
                      surpirising reply from flipkart, after 7 days the status is same, really bad

                      Purchase product, after 2 days, product is not geting power on, had done conversation over phone, and they put technician call, technician visited and confirmed that replacement will be doen in 2 days, yesterday delivery boy came for delivery /replacement, the problem is with power on as the system is not getting poweron, so he denied to replace as he need IMIE number of phone after making it power on

                      as it is not getting power on so nothing can be done with phone and no IMIE no is seen in it, really surprising that company can do like that with there customers who trust blind folded on them

                      Order Id OD[protected]

                      contact no [protected]
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                        C
                        Chintunave
                        from Mandya, Karnataka
                        Dec 26, 2016
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560043
                        Website: Flipkart

                        I got le eco 2 delivered on 23rd but m facing issues such as phone heatup n network problems and internet problems but they are not ready to refund... pls help I don't want this product anymore when it's not working properly if I call customer care they told me it's only replacement no refund...I don't believe the replacement item will also work properly I need refund
                        Jan 27, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 26, 2016
                        Flipkart Customer Care's response
                        We have arranged tech visit to check if issue can resolved if not then we will process only with replacement as per policy.
                        A travelling product Cycle, Which i ordered was not assembled .. And when i called to customer care of flipkart.. no respond from them.
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                          T
                          TEJA .....
                          from Bengaluru, Karnataka
                          Dec 26, 2016
                          Resolved
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                          Resolved

                          Address: 560037
                          Website: www.flipkart.com

                          I ordered a VU 65 inch TV on 25/12/2016 and the product was shipped on the same day and the delivery date is 26/12/2016. I made the complete payment through my credit card. Today I received a message stating that the order has been cancelled by the seller. How can they cancel the product while the product is on the way to my place with out any intimation.

                          This is clearly an Breach of Contract. Collecting money from customers by displaying some offers and later cancelling the orders stating that there was an error in the price has became a fashion for Flipkart.

                          I tried calling Flipkart customer care 2 times and both the times after listening to my case they are asking me to wait on hold and disconnecting the call. I want the product that I purchased delivered to me at the same price.

                          My Order ID is OD[protected]
                          +1 photos
                          Feb 9, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 05, 2017
                          Flipkart Customer Care's response
                          Escalation team already addressed the issue. Hence, closing the case.
                          I wanted to order a Lenovo vibe k5 note but no seller is available in my area pin code so please tell me, how I order my product when sellers are not ship in area pin 282001.please resolved it.
                          Order no OD[protected] not provide earphone in redmi mobile set. Please my earphone provide. My phone no [protected]. Please take up this matter earliest.
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                            S
                            Sunil SB
                            from Chennai, Tamil Nadu
                            Dec 25, 2016
                            Resolved
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                            Resolved

                            Address: 603103
                            Website: Flipkart.com

                            Hi,

                            I have ordered Apple I watch & Fossil watch cost of 24.5K on flipkart sale day (18th to 21st). I have placed order by using my debit card. After 2 days of order confirmation Flipkart cancelled my order without any reason. Also they didn't notified me while cancelling the order.

                            When I checked with Flipkart customer executive they are not responding properly and saying that problem with seller.I want my order and don't want any refund.

                            Order ID: OD[protected]
                            Amount Paid: Rs. 24489
                            Feb 10, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 05, 2017
                            Flipkart Customer Care's response
                            Issue already addressed and clsoed
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                              S
                              saoutlook
                              from Delhi, Delhi
                              Dec 25, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: www.flipkart.com

                              I am very disappointed to shop with flipkart because this company is very fake . I have complain with flipkart, Flipkart refund my money of rs 9690 in 23 aug 2016 but at that time money not received in my account, I have complaint many times to company that gave me my money but they do not gave me a single response thats why I am complaining here, when I paid money then my transaction id is GU[protected] (amount rs 9690, Date 20.08.16), Flipkart return my money then flipkart id is GSM[protected], My complain is that I have not received my money at that time, My bank account is SBI, They told me that no money in my account at this transaction, They Told me that contact flipkart, They will told you but flipkart not given me single response, My name is Sameer Arora, My mobile number is [protected], My email is [protected]@outlook.com, Kinldy solve my problem . I am helpless . In case you need any information contact me on these details, I am available 24 hours, I have my money back ...
                              Help me...
                              Feb 8, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 05, 2017
                              Flipkart Customer Care's response
                              Issue already addressed and closed
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                                V
                                vk11
                                from Delhi, Delhi
                                Dec 25, 2016
                                Resolved
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                                Resolved

                                Address: 620007

                                I was purchaged on dated 20/12/2016 above mobile by Flipkart order ID:OD[protected], courior name Ekart-FMPC[protected], Amount Rs.3333/- swipe company advertisement online high specification but phone is very poor quality. the following remarks- 1- mobile is hanging. 2- poor battery daily 5 times recharge. 3- 4g volte not working. 4- camera 1mp instead of 5mp (poor camera performance). 5- OS Android version 2.3 instead of android marshalow 6 (poor os performance). please immeadiatly mobile return and refund my amount. Thank you, vinod kumar, trichy, mobile-[protected]
                                Feb 5, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 25, 2016
                                Updated by vk11
                                I am 21/12/16 upload your website complaint and 4 times contact flipkart customer care that person told your i sent Tech- Visit engineer 48 hrs problem solve. Date 23, 2412/16 i massage recieved tech visit compleated, in this fake report issue mr. V.YUVARAJA, mobile-[protected], www.jeeves.com, preson at trichy. Sir, till now my problem not solve. Please immeadiatly mobile return and refund my amount Rs.3333/- thank you, vinod kumar
                                Dec 28, 2016
                                Updated by vk11
                                Sir, on dated 27/12/16 tech visit engineer That person report issue favour of company. As per mobile condition not report given. Please see mobile photo

                                Verified Support
                                Jan 05, 2017
                                Flipkart Customer Care's response
                                Already addressed and closed..
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                                  S
                                  Sharma rajnish
                                  from Ludhiana, Punjab
                                  Dec 25, 2016
                                  Resolved
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                                  Resolved

                                  Jali products rakhne valo jali site fake site fake fake fake fake fake ab dekho m tumhari site badnam krta hu fake. Fake fake. Fake. Fake. Fakee3eeeeee3eeeeeeeeeeeeeeee
                                  Fakee3eeeeee3eeeeeeeeeeeeeeee fakee3eeeeee3eeeeeeeeeeeeeeee
                                  Fakee3eeeeee3eeeeeeeeeeeeeeee
                                  Fakee3eeeeee3eeeeeeeeeeeeeeee fakee3eeeeee3eeeeeeeeeeeeeeee fakee3eeeeee3eeeeeeeeeeeeeeee fakee3eeeeee3eeeeeeeeeeeeeeee sit3eeeeeeee
                                  Feb 6, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Dec 25, 2016
                                  Updated by Sharma rajnish
                                  Fakee3eeeeee3eeeeeeeeeeeeeeee h sab. Friends. FlipkRt jali site h.in ke pas jali products h. Price bme be thag. H ye log or ye to guarantee be nahi dete ise achi to amazone h believe me ye mere dath hua h in SE koi be products nahi Lena Varna ghata pad jae GA
                                  Verified Support
                                  Jan 05, 2017
                                  Flipkart Customer Care's response
                                  Resolution: Spoke with customer (Rajnish on [protected]) says product got damaged by customer himself but as we do have return policy, he want the same to be return. Apologized to customer and informed as product got damaged from his end, we will not be able to take it back. Customer agreed and disconnected the call. Hence, closing the case.
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                                    M
                                    Manish12993
                                    from Kolkata, West Bengal
                                    Dec 25, 2016
                                    Resolved
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                                    Resolved

                                    OD[protected]
                                    Flipkart services.. is this a normal practice o[censored] guys to not providing a IMEI no on the invoices send to ur consumers. I wonder if its not illegal to sell a phone without providing legit IMEI no on the invoice..???
                                    And the so called "customer sevices " of yours are saying that its your problem that how will go to sevice centre of LG without a valid paper o[censored]r phone ..!!!
                                    Either refund my money or give me a valid invoice asap...
                                    +1 photos
                                    Feb 6, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Flipkart Customer Care's response
                                    As issue already addressed from our end. Hence, closing the case.
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                                      I
                                      Itendra Mishra Mishra
                                      from Mumbai, Maharashtra
                                      Dec 25, 2016
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                                      Address: Mumbai City, Maharashtra, 400025

                                      Pls help me...
                                      Sir
                                      Hum Flipkart se I phone 7 32 GB gold
                                      Phone online purchase kiye
                                      Mujhe delivery me I phone k box me
                                      Sugar ka packets aaya...
                                      Pls help me
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                                        N
                                        neelesh@raj
                                        from Kolkata, West Bengal
                                        Dec 25, 2016
                                        Resolved
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                                        Resolved

                                        Address: Saran, Bihar, 841301
                                        Website: Flipkart.com

                                        Order id od[protected]
                                        Apki service kesi hi.?
                                        Mujhe bahut dukh hi ki mene apki yha se phone liya.
                                        Mere phone me bar bar ek msg ata hi
                                        Unfortunately, the process com. Android. Phone has stopped.
                                        Iske bad phone hang ho jata hi or network, date & time, all app bnd ho jate hi.
                                        Iske liye hum 7 bar apke costumer care se bat kiya isko replace krne ko but unka kehna hi ki nhi hoga
                                        Apne phone pe likha tha 10 day return policy fir iska kya matlab hua. Jab me is phone se satisfied nhi hu to ap bolte hi jabardasti isko use kre?
                                        Mere is phone pe jald se jald koi action liya jay nhi to mujhe majburan customer cort me application dena hoga is ghatiya service k liye.
                                        +1 photos
                                        Feb 5, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2017
                                        Flipkart Customer Care's response
                                        Resolution: Spoke with customer (Neelesh on [protected]) apologized and customer confirmed that issue resolved as received the replacement product. Hence, closing the case.
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