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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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T
Trishila Panigrahi
from Delhi, Delhi
Dec 23, 2016
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Address: 560009
Website: www.flipkart.com

This is in regard to my product bearing Order ID OD[protected]. With graet dissappoinment, i have to inform you that you guys are really poor in customer care services. I had a delivery to be delivered today and ECom was giving me the shipment. And when I asked for card on delivery payment, he refused and just ran away. WoW. then I lodged this on Facebook and Twitter and I got computerised response just once. No customer care representative is hired in your firm?? Then I call the ECom people (Ritu from Delhi) and they rudely inform me that they do not have card payment service in Bangalore. This courier service really should think of the competition that it can face if it continues this kinda behaviour towards its customers. Like seriously you wanna temme that Bangalore which is India's most modernized city doesnt support #cashless India drive? And you contradict your statement coz all the 9 orders that I had placed before in Flipkart was paid by me through Card on Delivery. I want an immediate response to this. I had not stood in that long queue at ATM to pay you guys Rs.1600. Please understand the cash crunch that India is facing right now and help your customers or else you will be losing the. Support Cashless India drive.
Flipkart customer support has been notified about the posted complaint.
I have given a return refund request to Flipkart and they had picked my product on 14 Dec and now it's 18 Dec refund has not come yet. I have talked to Flipkart customer care but from last 4 days they are saying it will be done by tomorrow but now also the same problem. Please help me in resolving it . I am tired of it.
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    S
    sanjeevsinghh
    from Bengaluru, Karnataka
    Dec 23, 2016
    Resolved
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    Resolved

    Address: 560068
    Website: www.flipkart.com

    I purchased the laptop from flipkart online and it was mentioned in website offer of 10 % cash back on using city bank card
    i used the city bank card.
    I purchased laptop on 26th Aug, 2016 using City bank credit card and order id no is OD[protected]
    It was mentioned in the advertisement that i will be getting 10% of discount but i got only 2000 rs discount.

    the details of product below
    Order ID - OD[protected]
    Product - Lenovo Ideapad 500 Core i7 - (8 GB/1 TB HDD/Windows 10/4 GB Graphics) 80NT00L3IN 500-15ISK Notebook
    (15.6 inch, Black, 2.3 kg)
    Total cost of product : Rs 60190 /-

    Regards,
    Sanjeev
    Mob no [protected]
    Jan 30, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 26, 2016
    Flipkart Customer Care's response
    Spoke to customer and he said he should get 6K as 10% hence informed maximum discount will be 2K and customer want an email for same hence email send to customer with T&C.
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      M
      Mishraganesh688 @gmail.com
      from Amritsar, Punjab
      Dec 23, 2016
      Resolved
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      Resolved

      Address: 140603
      Website: Mishraganesh688@gmail com

      Sir muja mera order kae mail kab thak mela gayae kae mera order confirm hoa gaya
      +1 photos
      Feb 7, 2017
      Complaint marked as Resolved 
      Verified Support
      Jan 04, 2017
      Flipkart Customer Care's response
      Resolution: Spoke with customer (Ganeshmishra on [protected]) apologized and confirmed that product delivered successfully on promise date. Customer says was not getting order confirmation notification on his email ID. Apologized and as checked informed as mentioned incorrect ID, notification has not received. Requested to update correct email while placing order in future. Customer agreed and closing the case.
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        W
        waterworld.dilip
        from Surat, Gujarat
        Dec 23, 2016
        Resolved
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        Resolved

        Address: 395017

        My microwave owan is not working and its display also not working.
        Jan 30, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 24, 2016
        Flipkart Customer Care's response
        Spoke with customer as he said that the microwave display is not working . So informed to customer that as the replacement policy is already over so we kindly request you to visit to the service center so the service center details has been shared to the customer.

        So closing the case.
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          R
          Räthörë SãÇhîñ
          Dec 23, 2016
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          Address: Bhopal, Madhya Pradesh, 462030
          Website: flipkart

          Dear sir'
          i. am fully disappointed with flipkart & flipkart executive & flipkart sevice also because flipkart is too fake. the services i know very well and flipkart india's 1st e-commerce company but now Flipkart is making shello promises to the customer and services too disgusting &. i am not happy. with flipkart .
          i request you to please return my phone and give my money back .
          if you do nothing regarding this request so I'll file a case against Flipkart Flipkartin consumer forum .
          so take it seriously and take my phone back with in 1 or 2 working day .
          and its my humble request to the flipkar.
          Flipkart customer support has been notified about the posted complaint.
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            A
            abhisheksharma9016
            from Mohali, Punjab
            Dec 23, 2016
            Resolved
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            Resolved

            Address: Chandigarh, Haryana, 160030
            Website: www.flipkart.com

            I purchased Redmi 3S Prime (32GB Black) from flipkart. Sir charger of the handset is faulty. Sir even after many complaints to flipkart i didnot get any response from them. Sir kindly note that i want no replacement i just want the the cost of charger as flipkart refused the send a new charger. Sir the original charger costs Rs1500 in the market . Sir i want at least half half of its value as compensation that is Rs 750. Sir I am in big trouble with this issue plz check into matter and arrange the compensation as soon as possible.
            Abhishek Sharma
            [protected]@gmail.com
            Mobile No [protected]
            Oredr No OD[protected]
            Jan 26, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 24, 2016
            Flipkart Customer Care's response
            Tried calling the customer but unable to reach.
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              S
              sanjukk
              from Mysore, Karnataka
              Dec 22, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560093
              Website: Flipkart.com

              It was realised that flipkart has delivered a Smuggled Samsung Hard Disk & its not working, its still in Waranty period tough
              When i call Flipkart customer center, they disconnect the calls
              I have repeatedly raised the complaints but no responses so far from them
              the behavior of their executives is very rude & un professional
              Flipkart has sold this product illegally
              this needs to be taken very seriously
              Jan 26, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 23, 2016
              Flipkart Customer Care's response
              The issue has been escalated to the relevahttp://www.consumercomplaints.in/flipkart-flipkart-has-delivered-the-smuggled-hard-disk-c1453268#nt team for resolution.
              Verified Support
              Dec 26, 2016
              Flipkart Customer Care's response
              We are working on case and we will update status with customer.
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                M
                Mahesh Ravala
                from Warangal, Telangana
                Dec 22, 2016
                Resolved
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                Resolved

                Address: Visakhapatnam, Andhra Pradesh, 531021
                Website: www.flipkart.com

                Ordered two wd 2tb elements external hard disks in an offer. 10 thousand payment done through debit card. Waited all the way for 6 days. But at last the order was returned simply due to not in delivery area without any intimation to the customer from flipkart or courier service. I want an explanation from flipkart and want harddisks for same price.
                Jan 24, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 23, 2016
                Flipkart Customer Care's response
                We do apologize for the inconvenience. Please do place a fresh order. We do not have an option to reinstate the order.
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                  P
                  Pratik Ninawe
                  from Aurangabad, Maharashtra
                  Dec 22, 2016
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                  Address: Nashik, Maharashtra, 422009
                  Website: Flipkart

                  Dear sir I buy a phone from flipkart but it has software problem. Now I want get resolve this problem but no respond from your side. Why. I am not at all happy with it.please replace my phone or please solve this problem. One of your executive called me but I was not able to here him he told I will get back to you but no call yet
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                    J
                    jagkaran
                    from Gurgaon, Haryana
                    Dec 22, 2016
                    Resolved
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                    Resolved

                    Address: Chandigarh, Punjab, 160101
                    Website: flipkart.com

                    I ordered for Size M boxer (pack of 3) but i received 2 of small size (which is useless for me), i urge you to please make a replacement for this or refund the amount.

                    and i know that inner wear items are non-returnable or replaceable, but what can a customer do if he/she receive a size which is not suitable?

                    this is completely not acceptable.

                    Thanks
                    Jan 23, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 23, 2016
                    Flipkart Customer Care's response
                    Hi Jagkaran,

                    We do regret for the inconvenience.We have initiated a replacement for you as discussed on the call.
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                      G
                      Gopal Aher
                      from Chennai, Tamil Nadu
                      Dec 22, 2016
                      Resolved
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                      Resolved

                      Address: Nashik, Maharashtra, 422009

                      Lenovo Vibe K5 Plus 3 GB (Dark Gray, 16 B) product i was purchases this product Order Date :[protected]Invoice Date :[protected] Will not be working properly today.. i have restart or shutdouwn product 10-12 times.. but when mobile restart.. then screen will be locked.. do not open any apps.. purely black screen.. do not no anyone who calling me.. screen will be black totally. you sale product duplicate.. i want to change this product or replaire... another wise want to return the product..
                      please ...
                      +1 photos
                      Jan 24, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 24, 2016
                      Flipkart Customer Care's response
                      As the issue had already been addressed so closing the case as solved .
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                        दिपकशेठ निकम पाटील
                        from Pune, Maharashtra
                        Dec 22, 2016
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                        Address: Pune, Maharashtra
                        Website: www.flipkart.com

                        Hello dear flip kart your not supporting me to full fill my requirement when i am not satisfied your side i am goes through gov procedure
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                          N
                          nishakiranbharti
                          from Ranchi, Jharkhand
                          Dec 22, 2016
                          Resolved
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                          Resolved

                          Address: 801505

                          I bought two syska led bulbs in april .it got defected in nov only and eevn when i complained they just gave number of syska company and after that no action is taken from there side that product is still delivered or not.

                          i called them regarding this they said that no need t worry it will et resolved in 24 hours but no

                          its very irresponsible of them
                          Jan 23, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Dec 22, 2016
                          Updated by nishakiranbharti
                          I bought two syska led bulbs from flipkart.it has two yr warrenty .i purchased it in april.it got defused in nov.i called flipkart.they gave number of syska.we called them registerd a complain
                          complain number is ec[protected]
                          i even coueried the bulb to the addres given by them.
                          but till now no action is taken and even they have blocek the number.i am not able to call them
                          so i clled them from my friends number
                          Verified Support
                          Dec 23, 2016
                          Flipkart Customer Care's response
                          Hi Nisha,

                          We have escalated your concern to the relevant team and we will get in touch with you shortly.
                          Jan 29, 2017
                          Updated by nishakiranbharti
                          i got the new product but till now they have not refunded me the amount, i use to call them but they say it will be done soon n its been more than 2 months.
                          secondly whenever i mail syska led they never reply
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                            A
                            AR Bovikanam
                            from Bengaluru, Karnataka
                            Dec 22, 2016
                            Resolved
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                            Resolved

                            Website: Www.flipkart.com

                            I ordered an Xperia X (rose gold) from flipkart on Dec 21. Order no: OD[protected]

                            I redeemed 3 offers while purchasing.
                            1. Flat 2000 off
                            2. 1500 off with sbi debit card
                            3. Exchange offer with my Xperia Z3

                            I paid the balance amount of 20860 using my debit card.

                            On Dec 22 I received a message from flipkart that.
                            "Due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order"
                            But I hadnt ordered any bulk amount. I ordered only 1 piece of the product.

                            I hadn't requested for cancellation. I talked to the customer care executive and told them not to cancel and send me the product. She told she was helpless and the money would be refunded. It will take 5 days for the redund.

                            Now I've no money in hand and I also dont have the product. I cant buy the phone during this festive season now. Also I cant make use of the so called offers.

                            This is not the first time flipkart cancelled my order. If flipkart people won't send me the product, I'm planning to approach consumer court for compensation for my effort and mental tension I underwent because of flipkart.

                            Also I can't login to my account to track my order and refund, they blocked that too.
                            Jan 23, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 23, 2016
                            Flipkart Customer Care's response
                            Hi Ajmal,

                            We have escalated the issue to the relevant team. We will get in touch with you shortly in regards to this.
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                              K
                              kuldeepdandotiya
                              from New Delhi, Delhi
                              Dec 22, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: www.flipkart.com

                              I have placed order (OD[protected] for small size but when i received product today it seems too small to wear. i requested for bigger size (M). but after raising complaint when i checked my order details it was showing that again small size has been ordered for me. i spoke with representative, she told me that this product is out of stock so we cant send medium size we can only send small size. now my concern is that the product is showing out of stock on website and if vendor doesn't have product then how can he send small size again against replacement and if he is able to send small size then he could also send medium size. now i want only medium size in replacement. i do not want refund of this product i want only replacement in medium size because company have shown impressive offers on website and i have paid the amount in advance now its cheating with the customers by doing miss commitment and not fulfilling their expectations.
                              Jan 24, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Dec 22, 2016
                              Updated by kuldeepdandotiya
                              Company has refunded the amount. without any confirmation. as i already told that i want replacement only. i doesnt want refund. i want only medium size as i requested. it was for gifting purpose and m feeling very embarrassing even company doesnt understand. if anybody ordered something then its duty to provide solution yo their customers. how can company can cancel the order and initiate refund just saying that vendor doesnt have product and at the time of order you always tell your customers that we will replace the product or change the size and color.. this is clearly fake deal and commitment as company took amount by showing impressive offers online . i have all the snapshots and if i will not get my product i will take this matter to legal authorities whether it is related to social media platform or to consumer forum.
                              Dec 22, 2016
                              Updated by kuldeepdandotiya
                              Company is selling product under the brand name of the design factory. the same product is available at jabong.com. it means product is available with the company but as it was under offer so now company has denying to change size.
                              Dec 22, 2016
                              Updated by kuldeepdandotiya
                              i have uploaded the snapshot of the same product which is available with the brand. only vendor is denying to deliver it.

                              Verified Support
                              Dec 23, 2016
                              Flipkart Customer Care's response
                              We have escalated the issue to the relevant team. We will get in touch with you shortly.
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                                B
                                bhanujirao
                                from Bengaluru, Karnataka
                                Dec 22, 2016
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                                Address: Bangalore, Karnataka, 560101
                                Website: www.flipkart.com

                                Ref to OD[protected], when i have checked the status, it was available as customer rejected.

                                For the same, i have made a contact with your customer care (Mr Charan) and he explained me that reattempt will be made as the customer not agreed to take the product.

                                But in actual, no one made a contact nor reached the delivery address with the product. How come a comment can be made that product is rejected by the customer?

                                And i was really shocked to knew that there is no provision of taking complaint when i have called to the customer care! That means, when ever you deliver the product, we have to accept irrespective of the actual need and time.
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 16, 2016
                                Bagdad's response
                                Mujhe aaj received hua h
                                Isme empty persol mila h
                                Iisliye mujhe complaint karnataka h
                                Please resolved the complaint
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                                  R
                                  raj4699
                                  from Ramapuram, Andhra Pradesh
                                  Dec 22, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600089
                                  Website: www.flipkart.com/order_details?order_id=OD607866434414570000&src=od&link=order_number

                                  I have placed order of MOTO M 64 GB Phone from chennai and my order was supposed to be delivered on DEC 19 but i'm yet to receive this product AS OF TODAY[protected]. I feel that Flipkart is Scamming with a Product which is not originally available with them and misleading customers thereby creating a great Inconvenience. I Request the Concerned Department taken action against this as there are many customers affected by order this phone in Flipkart. Customer care are also not responding to my query and im routed to many agents which is deeply saddening and losing any trust in Flipkart.

                                  Order Details
                                  Order ID: OD[protected] Item)
                                  Order Date: 15 December, 2016 7:07 PM
                                  Amount Paid: Rs. 14509 through EMI
                                  Rajkumar [protected]

                                  Delivery by Mon, 19th Dec
                                  +1 photos
                                  Jan 26, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 26, 2016
                                  Flipkart Customer Care's response
                                  We spoke to customer and now product is out for delivery.
                                  Sir i applied for return on 5 days back
                                  But there was no response from service providers and they are speaking seriously
                                  So will u please understand my problem and solve it
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                                    S
                                    singh_tarunpratap
                                    from Aligarh, Uttar Pradesh
                                    Dec 22, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110005
                                    Website: www.flipkart.com

                                    I have bought phone from flipkart.com and had placed order thrice. But everytime flipkart has cancelled my order. Even initial order was cancelled after 2 days of confirmation. When i called to customer care, they said that according to t & c flipkart can cancel order anytime. And regarding refund, they will process refund after 6 days. I am still unanswered the reason to cancel all of my order.
                                    Jan 27, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Dec 21, 2016
                                    Mukesh kumar yadav 11's response
                                    I have not recevied the refund yet
                                    Verified Support
                                    Dec 26, 2016
                                    Flipkart Customer Care's response
                                    Issue is already addressed.
                                    Pleaae send my refund also

                                    Confirmed order cancelled - order id: od207919764898362001 / order id: od 107917464690104000 / od 307899837604854000 - Comment #2622739 - Image #0
                                    Empty persol received
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                                      L
                                      L Z Khan
                                      from Delhi, Delhi
                                      Dec 22, 2016
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                                      Address: New Delhi, Delhi, 110044

                                      18/12/16 i book above mentioned, OD[protected] for Redmi prime (Dark Grey 32GB) through ICICI bank net banking for which my A/c deducted Rs. 8999 with BIL/[protected]/flipkart.com/MP_FLIPKART_1.but i could not trace my order not receive mobile so far, i requesting you lookinto this matter as soon as possible
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                                        G
                                        Gopu R
                                        from Madhugiri, Karnataka
                                        Dec 22, 2016
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 682032
                                        Website: www.flipkart.com

                                        I had ordered two products, one tampered glass of brand 'Cover's hub' and another back cover (brand ASPIR)for my lenovo k6 power smartphone summing to rs 520.
                                        I received both the products of another low quality brand
                                        They were not as described in website
                                        Did a replacement
                                        After one week again got same brand product
                                        Really disappointed with flipkart for poor customer satisfaction
                                        Phone was damaged due to accidental fall during this period

                                        Used the tempered glass due to urgency
                                        'I require a full refund without return' from flipkart for cheating customers and unable to fulfill terms

                                        Email [protected]@gmail.com
                                        +5 photos
                                        Jan 27, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 26, 2016
                                        Flipkart Customer Care's response
                                        The product is already replaced yesterday ( 22nd Dec, 2016 ) and the issue stands resolved
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