Claimed

Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Dec 9, 2025

Complaints 47068

Resolved

25480

Unresolved

21588

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Flipkart

Flipkart reviews & complaints page 1926

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka, 560027

Website: flipkart.com

Dear sir,

We booked 'yu yureka plus (moon dust grey, 16 gb) ' on oct 2nd 2016 and received the product on oct 4th. when we cross checked the product os, its not as per specification and we had put, request for replacement/return the product on oct 5th. we have mailed the details to flipkart customer care also. as per the status its marked as "return requested". but customer care executives are informing can't replace/return.
Actually its their mistake and we want to return the product.

+1 photos

Jan 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2016

Flipkart Customer Care's response Spoke with customer as she said that she wants to keep the product with her as it has been informed to her that the pick up address cannot be changed so it has been a long time so customer wants to keep the product.

So closing the case.

View replies

R

Rangayuva

from Chennai, Tamil Nadu

Nov 4, 2016

I bought swipe elite2 mobile on January16 on august battery became bulging . still the battery not availble in any online sale or in registers service centres... Past three months they reply we will arrange it on next week, month end and after receive will cal u like that. Still I didn't get proper reply from the customer care...

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 36003

Website: www.flipkart.com

My product is supposed to deliver on today.ie, 04.11.2016 and as per the customer care representative from flipkart i have trigger the delivery date in system.But i haven't changed anything.I am having the snapshot for the same.It is requested to launch the complaint against the same and do the needful.If they didn't deliver the product today please launch the case for getting compensation for the same.

+3 photos

Jan 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 05, 2016

Updated by arjun [email protected] Very poor customer care response from their side.Need an update on urgent basis

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Spoke with customer as he said that there was a delay in a delivery so apologies to customer and informed to him that we will look into it that such things will not be repeat again in future. Customer said that he will not share any feedback .

So closing the case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700126

Website: flipcart.com

Flipcart.as per i know a trusted online retailer.but faced a hilarious service and behavior.i hd ordered a jacket priced rs 1400.the offer price was 1100.i had ordered at that price.i had ordered on 26th sept.the product have to delivery on 31st sept.but i didnt get any msg mail or ph calls.then i called flipcart customer service they told me sir ur product ll be delivered on 2nd nov . we have some technical issues.bt i didnt get it.again i called..they said sir your product will be delivered on 4th nov.today they mail me that order has canceled .i call the customer service they are so rude to infrm that they have nothing to do.it may happen.you order again .but i claim the discount .they are so abusive and rude to inform that.they are totally useless to solve any kind of customer's problem.the executive call receiver was sumit nigam and upasana bisht.. disappointing flipcart.

Jan 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Tried calling the customer but unable to reach as the number is switched off. So mail sent to customer regarding the cancellation so closing the case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302001

Website: google chorme

In my packet i purchase some item online as earphone, screen glass and mobile cover . but when i received packet missing earphone . so i want my earphone. ya refund money.

Nov 04, 2016

Updated by deepak lover boy sir i want my earphone ya refund money.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248001

Dear Sir,

I had purchased one Patronics music device through Flipkart around a month back. This device has stop working so early. It worked only for 15 days and after that it is not running. I want you to please look in this and get it replaced or suggest their service center here in Dehradun
( Uttrakhand).

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Website: www.flipkart.com

I ordered a product
Product - spacewood engineered wood queen bed with storage
Seller - spacewood
On 2nd october 2016.
The expected delivery for the product was 26th oct. On 26th october, 9:30pm, i got a message saying product delivered but i did not receive any product. I raised many complaints to their customer centre and facebook page, but all in vain.
Its 4th november now and sill no signs of product or refund.
I never faced such issues from flipkart but this was frustrating so had to complaint about it.

+1 photos

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I brought a 32 gb pendrive 20 days ago from flipkart. But after opening box i saw it's a damage product. I want to return that. Why flipkart provide that type of product??? Why make's people harassed... I brought it on my own money which i had saved by too much hard work and u flipkart makes it funnny and deliver a damage product... Shame yaaar shame... That was my 1st product from flipkart and u guys make it funny

Shame : (

+1 photos

Jan 2, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Panchmahal, Gujarat, 389350

Website: www.flipkart.com

I buy LYF 7 Mobile Using Flipkart Website, But Product is not good or not prefect.so i was return & Refund this mobile according Filpkart website term & Condition.but flipkart website not return this product. This is fraud with consumer.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560082

Website: www.flipkart.com/order_details?order_id=OD407232287637967000&src=od&link=order_number

Dear Sir,

Flipkart purchase ref no.OD[protected]

I had purchase redmi 3s prime on 03.10.2016 from flipkart. it is defect product and i taken replace on 16.10.2016 that defect product and against the product is defect. and i had requited take back the product on 20.10.2016 in online to refund my amount on product. but after that 2 time called and said ratified the problem. but still no one repose the above the problem and not happen the resolve.

+1 photos

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Sir i got my samsung galaxy nxt phone delivered on 26/10/16.
after 3-4 days it was giving some little problem in touch pad
i ignored it then
from yesterday the phone has started hanging a lot

i want my phone to be replaced as soon as possible
and if the problem persist in the new phone also kindly suggest what to do

my name is sachin gupta
phone no [protected]

Jan 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Tried calling the customer in this number "[protected]" but unable to reach. As on checking the records we found that the shipment has been delivered to the customer.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha, 751024

Website: Flipkart

Dear Sir,

I had purchased a j5 2016 edition from Flipkart through SBI debit Card on 06th Oct 2016, my amount deducted but order has not confirmed till now i hv not get my Order or my amount .

Please help me...by return my amount.
Order Details are below :

Item - Samsung J5 2016 edition
Mob No. [protected]
E Mail ID - diptiranjan.[protected]@venkys.com
Date - 06 oct 2016
Bank - SBI
Amount - 9891

Please please help me...

Jayanta Kumar Sahoo
[protected]

+2 photos

Jan 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Spoke with customer and informed to him that we can see that the amount has not been deducted so informed to him to check with his Bank. Customer said he had already raised charge back so he will get information after December 16th, so once he get the information he will contact us. So closing the case until customer reverts.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tirupur, Tamil Nadu, 641607

Website: www.flipkart.com

I bought a car style kit it was damaged i saw that item at the place of delivery office and i have returnd and said to refund it became one and a half month till now i didnt get my money i hate flipkart from that

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamnagar, Gujarat, 361140

Website: www.flipkart.com, www.ifbgloble.com

I IFB whoshing machine purchased from flipkart on 2nd October 2016 than received on 13th October told at booking time after deliver product with in 5 day INSTILLATION AND DEMO will completed but still they not complete the same.

Many time call to Flipkart and IFB but not responding proper.

FLIPKART ORDER NO-OD[protected]

IFB TICKET NO-[protected], [protected]

Jan 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Spoke with customer as he said that there was a delay in installation so apologies to customer regarding the issue and informed to him that we will look into it that such things will not be get repeated again in future.

So closing the case.

View replies

IFB Industries Customer Care

from Mumbai, Maharashtra

Nov 9, 2016

Dear Nathu

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 011

Website: www.flipkart.com

I buy panasonic eluga note on 28th oct. I fount many quality issues in this.
1:- battery is slow charging.
2:- camera quality is poor.
3:- hanging and heating.

I replace it one time but issue is same. I reset and update it also.
Please accept my return request.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 743165

Website: www.flipkart.com

I ordered a blue color Kenamin Loafers of size 9 . i just got that parcel with size 7 . When I want to return the product in substitute the product page shows that size 9 is not available there . So why they took the orders of size 9? This is a gift for my brother and I dishearten about this neglegency of Flipkart team. I never expect such cheap business from Flipkart. If this issue is not resolved then I should go to consumer forum with the problem.

Jan 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2016

Flipkart Customer Care's response On checking the records we found that the refund has been given.
So closing the case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Parbhani, Maharashtra, 431401

My order id is od[protected]. It has not been delivered yet but when i called flipkart customer care then they said deliver boy attempted to deliver parcel but nobody was there. He is lying. I was at home entire day but nobody came to deliver it. Also, without coming here they updated totally wrong status. How can i trust flipkart in future & why should i place other orders if such fake things delivery boys do

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 40078

Website: www.flipkart.com

I have ordered moto turbo edition mobile on 27 oct 2016, but they never delivered
mobile, therefore i want launch complaint against flipkart

+1 photos

Nov 03, 2016

Updated by ganesh phulpagar I have ordered moto turbo edition mobile on 27 oct 2016, but they never delivered
mobile, therefore i want launch complaint against flipkart

View replies

K

Kesavan Mech

from Dindigul, Tamil Nadu

Nov 3, 2016

I have balance in my wallet but I can't withdraw my money becoz every time I am trying it shows only system maintenance the service will open soon when service open the date is not mentioned it's not genuine open the service quickly or give genuine notification

Not deliver mobile booked - Comment #2590354 - Image #0

P

priya kvr

from Razole, Andhra Pradesh

Nov 3, 2016

Mobile is overheating and colour change

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Product not delivery and after one month they request me to cancel the product. I am not getting any updates but saying that they tried to reach me but not able to get.
Every time when i contact Customer service they change the issue resolve date and the product status is not updated.
My Order Number - OD[protected]
I purchase this order through Gift Card and it is going to Expired on 23rd Nov 2016. They are not giving any option to extend, or transfer to My Wallet etc.

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sangli, Maharashtra, 416416

I have no problem with product till now because i have not received it the product have been been shipped but because the card payment has been already made the delevery guys of sangli are delaying if it would have been cod they would come running to deliver the product card payment have been made they are deleverying the product the person whom i was talking to hung up twice and now his mobile is also not available delevery must have been made by i placed the order at 7 oct and made the payament but still havent received the product my humble request by any senior authorty to look in this matter and get it sorted the worst part is i have been waiting for product no contact nothng and yesterday evening i receive a message saying we tried to reach u bt u were not available this is the limit.

Jan 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Spoke with customer as he said that there was a delay in a delivery so apologies to customer and informed to him that we will look into it that we can have a improve on delivery. Customer agreed.

So closing the case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110035

Website: Flipkart.com

I have purchased xiaomi 3s from flipkart and it was found defective in 15 days after purchasing. I asked flipkart to get this replaced but flipkart suggested me to visit service center since they have 10 days replacement warranty. Why they are not giving replacement when other competitors are giving 30 days replacement warranty? Also when i visited service centre they are asking to wait for 15-20 days since it will take time to arrange for part.
My order no. With flipkart is od[protected]

Flipkart customer support has been notified about the posted complaint.

View replies

T

Trilochan Kalal

from Bengaluru, Karnataka

Nov 4, 2016

Flipkart has 10 days replacement policy not 30 days for Mobile Devices.
As you said it has been 15 days after the delivery of the mobile, you have to contact the Mi Service Centre.

jaspalsinghmarwaha's [Complaint's author] reply, Nov 4, 2016

MI is asking for 15-20 days for repairing.

its mistake I have taken from flipkart.

Will never advice anybody to purchase from flipkart. competitors are giving 30 days replacement policy and also take care of customer incase of any issue.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines