Flipkart Complaints & Reviews

I have ordered Kurlon New klassic mattress on 24/11/2016 and klassic mattress has been delivered which is of the older version and I am not happy with it. I have to wait for two weeks to place a return due to software issue as said by Flipkart when I talked to them and they promised of the return as mentioned with in 10 days. Now they are giving all different reasons and are not accepting the return. I am highly dissatisfied and disappointed with the service, I have even paid for the courier guy some extra bucks as well. All I want is to return and refund, the product is in tact, unused and sealed.

Order details: https://www.flipkart.com/rv/orderDetails?order_id=OD[protected]&link=MyOrders

My order no is OD[protected] i have applied credit card offer but flipkart was cancelled order due to wrong pin code but not body call to customer before cancellation if logistic contact to me i rectified the address.
it is irresponsible attitude by flipkart. i understand flipkart have many customer but customer service is not satisfied.

Hi today I had to take an delivery from Flipkart but the delivery boy said we will not accept card so give as only cash. 18k is amount were I don't have I called cc those ppl suggested me to arrange the money in cash is what they can suggest now no one is helping me in cash nor Flipkart if there is any one who can help take this product OD[protected] order details

I Harsh Chauhan, purchased a mobile phone of model (lava kkt 34i) via online medium flip cart ( OD[protected]. After receiving the phone I have many problem like.
(1)-Battery Backup
(2)- SIM2 not accepted(Insert SIM2)
(3)-Audio problem
(4)-SIM and slot are different.
For this problem I contact to customer care officer at [protected]. He advised me to contact service center for replacement and service. For this phone replacement I went to service center of Lava near GTB nagar metro station. He denied for replacement and service. He told that it is not lava's mobile phone. It is duplicate mobile. So please replace my phone as soon as possible.

Thanking you
Harsh Chauhan.

Dear Sir/Madam,
My name is taher. I wanted to order a book from Flipkart.com costing Rs 999/-
I visited the Flipkart's website on 08/12/2016 and after selecting the ear phones, I proceeded to pay the amount through BOI ONLINE BANKING and after entering the USER NAME and PIN, I clicked the submit icon and was asked for confirmation. I clicked the option PAY and after a few minutes...the screen showed INTERNAL SERVER ERROR. Today morning when I checked my Balance Amount in my BOI account, Rs 999/- has been deducted TWICE but the Flipkart website displays that PAYMENT NOT RECEIVED.
Will the amount gets credited back into my account or not as the Company didnt receive the payment amount.

Thanks and Regards
TAHER

I have complaining about the return request of Forme K09 mobile.On 3/12/2016 I do a return request in your flipkart but till now no one can come and collect this phone.So I have requesting you to please come and collect this return request as much hurry as possible.

Last night[protected] I tried to order Infocus Bingo 21 Through Net-Banking From Flipkart. After entering every necessary details and submitted, Due to some reason(may be slow internet) I received transaction failed message. But actually my amount had already been deducted but still no items had been order. After a few minute I received a message stating that they have received a request for my order with Txn ID:TX[protected]*** and are trying to confirm the payment. In case they are unable to confirm my order They promised to refund the entire amount.One day have passed But I continued to received like this message for 5 more times with out any refund. Please Help!!!

Dear Sir

My Name is Dhaval Agrawal my Contact number is [protected] i have purchased 2 swipe elite phone on Flipkart website Dated :-22/01/2016 it is warranty cover but last 21 days i gave my phone to service center but it did not resolve this issue and last three day i called he is telling me system are down
please call me some time many time i called but i didn't get any proper response so please let me know my problem has been resolved or not

Service center name is Dewansh Enterprise
50, Managment Enclave Opp Indraprasth bunglow Vastrapur Masi Road Vastrapur Ahmedabad 380015
Cotact no [protected]

My Work Order no is GJ-AHM-dc-4295

Login Date[protected]

Phone IMEI No [protected]

I order sewing machine( Dyan Mini 4 in 1 Electric Machine but order is wallet
Order Iteam ID - [protected] Price- 1427.62
Seller Register Address- Shiv Sagar Mobile, 124 Simrol Road Near Prashant Hospital, MHOW, Indore- 452001

Courier Name -E Kart Logistics
courier AWB no. - FMPC[protected]

Delivery Address- R Block, 40 G dilshad Garden Near Jhilmil Metro Station Delhi- 110095 Mail- [protected]@gmail.com

I have got order of my Zen M81 mobile phone for replacement but the delivery agent started talking in a misbehaving manner and told i am not going to deliver to you do whatever you can but nothing you can do against me . He also gave mobile number of his stupid boss named Prafulla mob no :- [protected] he also started threatening against me by saying some false narration . so kindly take strict action against both of this stupid ekart logistic agent person.

I bought a Sony headphone from flipkart but I wasn't satisfied with product so I return the product within 7 days with my banking details. They promised that I'll get my refund within 7 working days in my bank account. Despite 7 months have been passed but haven't received my refund. I tried calling the costumer care but have got nothing from there except a reference number and said me to go to the bank and ask them for help. Bank denied to say a word from their side

Recently bought panasonic eluga mk II. Specifications were very attractive but when phone received it was bundle of errors. Just want to return the phone but customer care executive are behaving like road side Chinese product vendors. Goods once sold cannot be returned. The manner they talk with customer is really disturbing. Now they have turned into 'dada' because the company thinks it is a online shopping giant now. Totally disappointed with flipkart in my shopping experience.

I had ordered on 26 nov 2016 with order no. OD[protected] but same day cancelled order due to wrong size mistakenly. On website it said refund was done but not received even till now 8 dec 2016.Flipkart needs to stop this refund fraud and should refund genuinely.i have already filed complain with my debit card bank. Just hoping Flipkart would looking to matter seriously.

I bought a mobile letv model le 1s eco on 7 july 2016 but on 27 november 2016 my phone suddenly switched off and not start again.I already consult with flipkart customer care and service center both but i could not get any result.I am seriously facing very much trouble with this situation.Please help me
thank you.

name-divyanand verma
contact no. [protected]
email-divya.[protected]@gmail.com

OD[protected] . This is my order ID. I had ordered Lenovo Vibe K5 Plus 3 GB (Dark Grey, 16 GB) from flipkart.
But when I received the mobile handset it was a defective piece which was delivered to me. In the first place, Flipkart refused to accept that they delivered a defective piece and arranged an engineer to visit my place to confirm the same. Thus more days were consumed in all this process.
After the engineer visited he confirmed the defective model and reported the same.
I have completely lost the trust on Flipkart and issued to to refund my amount. But instead of refunding my amount, they sent me an exchange phone forcefully which I initially refused to accept but was left with no other option.
I haven't even opened the exchange phone provided by flipkart and I feel even that is not genuine and is defective. I don't want to waste my time in that anymore. I repeatedly requested to flipkart to refund my amount and take away that exchanged phone but they refused saying that amount won't be refunded and product will be exchanged.
My request for a refund still stands against the exchanged phone.
Please refund my amount, as I no more wish to use products from flipkart.

I purchase one product on flipkart on 16th of november via using debit card..and I return that product on 25th november 2016..they initiated my refund amount on 27/11/2016..they promise with 3 business days ur amount transfer to ur account and till now I didn't get my refund...flipkart provide one ARN no.75503726333010301429321 for reference..please help me to resolve this isse..thank you

The escalation wont work. This is an issue of trust deficit and i have been on the receiving end twice.
Why it is so that each time i order a electronic product from FLIPKART and it stops working after 15 days or 5 months respectively. I want to make one thing clear that u cannot fool around and hoodwink everyone.I am talking from a position of knowledge. I always carry a designated box for carrying my headphones and i handle them delicately . Still they have faulted after such a succinct treatment.

Give me a one good reason why i should not buy products from other vernacular and International retailers and trust u guys again.

Deceived and Harassed Customer
Harmandeep Singh Chahal

I have ordered i phone 4s mobile on 11th nov 2016. 10 days before my mobile is not charging. I went to apple authorized service center located in sardar patel road, guindy chennai – 600032. They told that it is fake mobile. Then i have called to flipkart customer care they have not responding properly.

I trusted flipkart. But i never expected this kind of feedback from them.

Invoice no. Fobc7hr[protected]
Invoice date : 13th nov 2016.

Seller name : primodevoir enterprises
Address : h. N.11 housing board colony, vidyut nagar, hissar -125 001.

I have not received any refund from flipkart id no[protected] which has been returned to u but my problem has not been so please check it

Respect Flipkart team

Order Id : OD[protected]

With regards to incident *IN[protected] *you have requested
warranty card and invoice of product, Here I have attached warranty card
and invoice of product please find it.

I hope you have understood the my concern regarding warranty issue then
also I am again brief you my concern as below.

I have purchased this product with 3 years of warranty I also received
warranty card for the same product(as attached here). Now before few days
my TV panel was not working so I have contacted 2-3 Toshiba service center
they I have tried to help me but issue is that I have purchased *LED TV*(as
attached invoice) but somehow seller had sent me warranty card of *LCD TV *for
same product and invoice. So toshiba service center has told me that we
can't help you in this regards you have to contact the seller for this
concern as seller had made mistake and they had given you wrong warranty
card of product.

Anyways, I need urgent support regarding this matter never expected this
type of cheating from flipkart atleast not from WS retail seller.
Really disappointed with your service.