Flipkart Complaints & Reviews

Hi,

I have ordered yu yureka plus (moon dust grey, 16gb) mobile from flip kart and received the order two days back. when i started to update my contacts in that, it was over heating and very slow in performance wise also. i would like to return the product and opt for refund. but the option is not available in the site and i was doing the follow up with customer care personnels from today morning onwards (1st nov 2016). they are saying that as per flipkart policy, they cannot give refund. and then i suggested for a replacement with new brand, but they are not ready to that also. instead, they are ready to give new piece for the same brand. since the customer doesnot want that product, how they can offer the same product with same brand. i am very much disappointing and not expecting this kind of service/ irresponsiblity from a company like flipkart. i couldn’t see this policy in their site. if they are telling like customer can replace the item with same brand, then they are supposed to update the same in site. its moreover like a customer cheating.

Now i am not asking for refund, instead i am asking for a different brand with high price. this is not the right way to treat valuable customers. since they have not updated the policy in the site as they said, i have two choices only. flipkart is cheating their customers.

Order id: od[protected]

Ordered on 25th oct 2016

Ordered a Sony TV from you guys which got delivered on 24 of October, As per communication & commitment from you guys installation would have happened on 27th of Oct, but I am still waiting for the same .

Every day I am following up from you guys for installation of my TV and every time you customer care says that it will happen today, and now it's almost 3 days of follow up and even the Diwali festival gone.

Yesterday I asked your customer care representative to forward the phone to some senior person and he connected the phone to some other friend/college, after asking who is the senior most with whom I can speak they said that we are the senior most only and nobody else is there.

I then asked if you people can't get it installed then refund my money and take your product back, on that also they said we are helpless and can't able to refund the amount once we sell the product to any of the customer.

And its really vague explanation which your team is stating to me and now i clearly knows that how you people are cheating the customers by using the brand name and i can assue what kind of customer services you guys providing.

This is my last visit for flipkart online shopping and in my life i will never visit and recommend to any of my friends or family.

Now with no other option I will have to move consumer court as you people are careless in after sales promised services to your customers, I need resolution by tomorrow noon or else with no other option left I will have to move to consumer court .

My complaint number is IN[protected]

Waiting for a resolution from your end.

Regards,

Nagarjuna.

+91 [protected]

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Regards/Nag...
Awaiting for your response ?????

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Team Flipkart,

I don't know whether you guys can saw and read the mail's or not. I have sent a mail last 2 days back and still I have not received any reply from you guys.

I request to flipkart to return Bingo U8 Smartwatch on 15 October due to not connect with mobile. customer accept my request and told me that product will be collect in few days, pack the product.
but till date nobody come to take it back. I'm requesting you please take product back.

I have bought an apple iphone 6s. while placing the order no cose emi offer was visible. but i could not get the offer, so i contacted the customer support about the issue and then they replied:
Hi ankur,

We sincerely apologize for the inconvenience caused.

As mentioned in the previous email, we would like to inform you that 'no cost emi' offer was not applied on your order. however, the offer was displayed on your order page due to some technical issues.

Kindly contact your bank for any other emi related queries.

We hope this helps.

Regards,
Vasantha rani
Flipkart customer support

I was buy a lenovo a6000+ mobile. i missed my mobile bill.
And i having a problem on my mobile and i go to service center and they ask my bill so please sent another bill
Fast

My order i'd:od[protected]
Imei:[protected]
Invoie no:chn_puzhal_[protected]

Plz sent another bill to my email:[protected]@gmail.com or contact:[protected]

I booked a Vu 40 inches TV on Flipkart on Oct 2. Received it on 12th Oct. Cash on Delivery. Paid in full.

The sturdy brown box majestically galloped to our living room, but we couldn't touch it. Installation and demo services had to come. We simmered down our curiosity to peek inside the box and lay low for the demo. The day finally arrived. Excited, our family huddled together to witness the glorious moment o[censored]nveiling the TV. We opted for a table top installation, by the way. Stand fitted, wires connected, remote ready, switch on and pooof! The screen was blank. No lights. No sound. Not a sign.

He tried again. This time, we saw a flicker. It was faint. Slowly, it unfurled. Enlarged a bit. But then, it went out again. Darkness embraced the screen in its tight wraps. Ever since, only half of its screen lights up feebly.

We were devastated. It was a hard decision. The TV was ours. The quality of our TV's life was miserable. It just laid there and suffered, in agonizing pain. We frantically opted for a replacement. And that was on October 16th. It's November 1 today, and the TV is still with us. Ailing. Sick. Waiting to die. Calling Flipkart Customer Care became one of our daily duties. They too, repeated to us the same line, day and night. I'm frustrated. Angry. Feeling helpless.

I politely offered to drop the TV to the courier office myself. Declined. I desired a refund. Declined again. I ransacked online sites in hope of a different contact number. Every call begins with the same lifeless tone - 'Ab har wish hogi poori'.

Sigh!

Order ID: OD[protected]
Return ID:[protected]init)
Item: Vu 102cm (40) Full HD LED TV
Courier Partner: Gati

I am regular customer of flipkart since last 2 years you can known by my account but since last 3 month i could not get my order
even no phone calls in respect of deliverires.
pl update my address
vasant chavan
203/204 gokul keshav apprtment
deo nagar square
nagpur mobile no [protected]

The laptop is not up to mark it has a battery problem and it get turn off time to time in 30min and after a lof process of haring sometimes it does not turn on...we have earlier compint to flipkart officers but no action is taken. The motherboard problem and battery problem is continous .kindly see the product and refund it. It has been only 2dys gone we have buyed it.

I ordered pigeon small size baby bottle nipples from flipkart (seller mahindra retail) but they send me medium sized nipples. flipkart citing no return policy for hygiene products, is not ready to co-operate despite of sellers mistake. also, medium sized nipples costs rs 395 and small sized nipples costs rs 518. so i already paid rs 123 more for wrong product send to me by mahindra retail.

I purchased a bpl washing machine of 6.5 kg from flipkart when i received the product it was very small as compared to other washing machine of similar capacity, i requested them for refund and flipkart arrange a tech visit, the tech was completely satisfied as i show him my older and the new bpl machine as well as on the call bpl tech accepted that the washing machine was very small but still they cancel my refund after 10 days

I had ordered a nivia sports bag from flipkart for Rs. 89( original price 899) under a certain deal but after placing and confirming the order flipkart cancelled the order.
After repeated attempts from my side to get that bag from them they didn't deliver me the product .
I would like the help of consumer forum to get the product under the said deal .

Dear sir,
I bought a samsung on 5 on big billon day which is getting hanged pls change the peice as i had ordered no of think it was not working properly but got things replace
I am very much worried of my other things got on big billon day weather it would be working propely

As have been a regular customer of flipkart

rply on [protected]@yahoo.com
contact no [protected]

It is not working. I had an emergency with the power bank. As it reached here and when put to charge no light is been shown in the power bank. After a full day charging the very next day itself i tried to use it. but unfortunately it is not working. Kindly reimburse my money or despath a new one for me.

I had to attend a meeting aboard next week and I am in necessary of the power bank.Please inform me back whether u will replace or refund. After that only I will be able to take a decision.

I am order a Redmi 3s prime on big billion day 3rd October. My order id is OD[protected]. I received my phone on 14th at around 7:30 pm. I opened the box on next day and get the set out for charging and put the set on charge. When the charge getting started the mobile getting hot more and more can't be touch.after charged was 100% I am trying to start the phone but the phone not started . I file a complaint against this on 18th Oct and wants to refund against this product. They assure me to pickup the phone latest by 22nd, then 23 then 24 then 26 then I call again and wants to replace about the product because this was offered set if I want to buy again I shall be paid more but they denied. And promised me to received the set by 31 st. They also fail that commitment. I want immediate solution to replace my product as early as possible. They have 10 days replacement policy. Why don't buyers have? They all time fool us.

As I ordered the leEco le 2 (Rose gold 32gb) Mobile on 6th October 2016 and delivered from end on 7th October 2016, appreciated the fast delivery. Till 18th October 2016, Mobile is working good, but from 19th October 2016, the handset/Mobile is getting problem and it's getting off, screen becomes off, and not working properly and also getting struck.

I had orderd i ball netbook & hp printer both are at same time i received hp printer but i ball net book didi not received. They are say out of delevery area, how it could be possible one item i can received and another would be out of delevery area, before to place order i alreay check item is deleverable or not. Pls resolve the issue

Regards
Ashutosh
[protected]

Dear sir / mam,
I, Anik Mukherjee from Howrah, WB ordered a item having order ID OD[protected] in Flipkart . At first I got the product with part / accessory missing. Then I ordered for return having Return ID:[protected]. The item came but the delivery boy refused to accept it showing some lame excuses. Don't know what to do.
I need a replacement.
Thanking you sir/mam

Firstly we order a washing machine . but they give us damage one after retainig a machine back to them and it reached on 18th oct after canceling the order on 23 rd they are not retainig the money they talled us that they retain our on 26 but today by they are not giving us proper response they corresed our limits of patience now, ar i compalain further on high court as fir...

On Oct 3rd, we made full payment for Space Wood study table . They did not deliver the product. When we called on 26th, they assured us to deliver within two days. To utter surprise, their system showed that the product has been delivered at 11:55 PM. Without my signature, without any SMS, without entering in our Apartment entry gate security log book, they are claiming that they have delivered the product. When I enquired again, they apologized for the same and told that it was a system error and assured that they will deliver the product. They kept on assuring to deliver within 24hrs, 48hrs and so on. Nothing happened and they are not even ready to refund my money. I dont know what type of hell magic they have used to deliver the product. On calling help centre, they are literally playing with us, and they do not reply at all.
In spite, if you go for any purchase through Flipkart, be sure of wasting your time, money and mental peace.

The flipkart has given the estimated date of delv on 28oct. But till now they had not delv the product. Its fine that the date is estimated.. But the issue is they had not delv the product after, at the stage of out of delivery for last three days...