Flipkart Complaints & Reviews

I don't want replace this phone with again this model. This model have problems. Signal problem and it's hanging problem. Please i[censored] don't return my money than change phone with new lenova knote 5 4 GB RAM. I will pay additional money. Otherwise return my money. I am old customer of filpkart first time I am facing issue with filpkart so please help

I havent got my refund of 1478/- of Puma shoes .2 months hve already passed ..They are saying to contact the bank and bank is saying to contact the Flipkart..They are not giving any satisfactory answer ..My order id is OD[protected]..I ordered shoes by online payment with sbbj debit card .. please do some regard..now the debit card by which I ordered is also blocked ...

Hi,

i placed an order with order id:- FMPP[protected]

1.On 31-OCT-16, order was out for delivery and i was waiting for my order, after 4 hours i received an sms that ORDER REJECTED:- customer refuse to take order.
NO CALL, NO one visit to my home, how it can be possible to refuse.
I raised a complaint with complaint no:- in[protected] on customer care.
they said wait for 24 hours.

2.On 1-NOV-16, after 24 hours i called up and they said request has been fired for reattempted wait for 24 hours.

3.On 2-NOV-16 at 2 A.M, i received an SMS that your order has been canceled,

I am foolish over here, i was waiting for my order very desperately since 3 days
I again raised a complaint complaint no:-in[protected] and he said we will give you proper crosscheck who is culprit n again wait for 24 hours, now when i called up after 24 hours
a flipkart executive (SONAM) said u have to place order again nothing can be possible now and no offers will given to you because offer date have gone away.

Means if you can't give offers to customers then why you release offers.
Who is responsible for this?
i am very disturbed because of you. You have betrayed me.

now, i want full explanation and conclusion
other waise i have to complaint on these sites:-
www.consumer-court.in/Consumer-Complaints-India/Online-Shopping.html
https://india.gov.in/lodge-complaint-online-national-consumer-helpline-portal
www.grahakseva.com

regards,
Prashant Chauhan

I ordered a SanDisk 64 GB memory card for my camera on 4th October 2016, The delivery was supposed to be on 15th October but when the time arrived, I got a mail saying 'due to some unforeseen circumstances the delivery will be done on 18th'. I waited for 18th, but no delivery same mail came with a new promised date 20 Oct 2016, again the wait was waste, new mail new date 25th Oct it went on till 28th. Then I got a mail saying I will get the order on 2 Nov 2016. I became very angry all my patience was gone and I screamed at them for near about an hour, seeing no resolution they disconnected my call. Today on 2nd November 2016, I got a mail saying 'due to some unforeseen circumstances faced by our logistics department the order is delayed and will be delivered on 5 Nov. Now I feel I have been harassed mentally and I want to lodge this complaint because now I don't seem to important enough for them to listen to me, so I had to choose this option.

One thing that I would like to mention is that the tracking shows the order reached my local hub on 17th Oct 2016 but I don't know why they are not giving it to me. Also they do not explain thin so called unforeseen circumstances because I think I have a right to know. I needed it for Diwali but now that is waste because all the planning and expectations have gone waste, I had been laughing stock among friends and family as even though I had my 30000 rupees camera, I did not take it out on festival, ALL BECAUSE OF FLIPKART.

OD[protected]

Delay in order and then cancelled it in name of not possible of exchange. my home is hardly 10 min away from mahadev pura hub.. why it went to budhighere?

1) They delayed order more than 4 days even though it was hardly 10 min away location from my home on 28th of October.
2) Exchanging phone off course doesnt look like new one..It might have some scratches and tears but functionality wise and physically it is in very good condition. Still person refused to take it.

Hello team, I had placed an order on 24thoct ( order id: OD[protected]. It was cancelled by your courier service on the next day.. At that time I had contacted customer service team to reinitiate my order (as the reason the item was sold out and I can't place a new order)but they didn't do that... I begged your customer service team about my order by calling more than 100times but nothing happened but some of the manager from your customer service team promised me that she will help me to place a new order for the same price (which I placed the order during big billion diwali sale) when the item will get back in stock. Now the item is back in stock but now when I am contacting your customer service team they are not doing anything and telling me to place with the price which is now available on the website... I am seriously very disappointed with this kind of behaviour... I am waiting for the product to buy for the price which I already bought and I feel this is my right please help me

I had ordered two moto g turbo edition (white, 16 gb) phone. one is cancelled on 1st november 2016 and another is shows that out for delivery. they didn't contact me yet by phone. the address i gave for delivery is proper. becoz i have ordered an item before in this address. i baught this item in an offer price. if it get cancelled i won;t get it for that price. i have contacted many times to flipkart costomer service. they didn't share any of the details about the courier partener.

Order id : od[protected]

1. i have order 2 asus zenfone max (black 32gb) on 3 october, 2016 1:29 am big billion day.

2. i have received two mobiles, imei number below

A) “[protected]” “[protected]”

This mobile working perfectly no issue.

B) “[protected]” “[protected]”

This is mobile touch screen not working while receiving itself, the display is blank not working.

Three time the technical person checked the directly to my place, and he has confirmed the problems.

3. i have requested return replacement of new mobile for above mention (b) imei number,

4. ekart delivery person iniated to delivery replacement mobile, as per the rules he has checked with imei and the mistake is he having imei of (a) mention above, that is working mobile. how can i replace for the working mobile.

5. the mistake is not happen for single time, its been 3 times and its taking one month,

6. now, am very worried whether mobile will replaced or not,

Regards

Karthik g

My self mohammad asim my order id is od[protected] for bajaj majesty new swx 4 grill sandwich toast i have registered return and refund 3 times and they confirm person will come to collect item but nobody came simply sending massages unable to contact you and rescheduled
I am really frustrated i already submitted return request 3 time 10 days back but no body taking action in this regards. i think customer and feedback is not matter for flip kart that's why no body listening.

Please take action in this regards

Hi Team,

With respect to order no. OD[protected] we have received the mobile in good condition. After a weeks time charger not functioning properly. Kindly support

Regs
Sunil

I ordered one product spacewood engineered wood queen bed with storage on flipkart on 2nd oct, 2016. 2nd nov is the last date of delivery but till now we are not getting any status of our product. We paid all money to flipkart. We also follow up 10 times within 1 month but till now there was no response. Please give us our money back. We need refund for our product.

I ordered a lg tv on 18th oct and was scheduled to deliver on 25-10. I called custmr care almost 2 3 times but all i got was we will update you in 24 hours. Same was ongoing till yesterday but i did not get any response yet. Infact, when yesterday i asked customer suport, abhinav from flipkart that this time also if i do not get any repsonse then what should i do.. And he said bluntly to go and tweet to @flipkartsuport again. I am really frustrated, please proivide me some updates or any guidance.
Order id: od[protected]

My order id od[protected] was to be delivered on 29th otober, it was a comic magazine for my daughter. the delivery time in itself was pretty elongated with 10days of tat. now i received a message at 5:50pm that the consignment would be delivered on 28th oct and within 10 mins the blue dart delivery boy knocked at my door, i was out for some work and requested him to come back in 30mins since i was not informed only 10mins prior to final depatch, however the delievry boy refused and said he would now come back post diwali.

I have been requesting ever since 28th october but my item is still not delivered, when iam trying to follow up with blue dart regarding my awb no [protected], iam not getting a clarity regarding the despatch details. iam extremely fed up with the kind of service being provided, i expect the resolution to happen today else i will need to escalate the matter to highest authorities.

There is no service center at dhanbad the one regisrerted has infomed that they are not with moto any more i am running door to door but there is no service ce3ntre at dhanbad

Hi kindly help me in regard to the problem which i am facing is that i have two tp link power bank and as i was having some issue with them i took them to the service centre . There i was told that we will not entertain your warranty claim as the bills are not having serial number of the products. They said that we will entertain your warranty claim if you will bring us the bill with the serial number on them. Kindly oblige me by helping me to get my problem resolved keeping in mind the problem which i had to face due to this issue. I am attaching the invoice copy of both the products for your reference and please reply back as early as possible.

Hi Sir,
I purchased one Black shirt, unable to ware too smal shirt .Kindly give refund amount, Please find below the details

Order Number :OD[protected]

Order Date : 23 October, 2016 12:30 PM

Rs. 564 through Cash on delivery

Fizzaro Men's Solid Formal Black Shirt

Monitor is not working since last one week. I had purchased the above said product through Flipkart vide Order ID:OD[protected] dated 02.03.2016 and Invoice dated 03.03.2016

Please dont fake prices for your products and then put discount in it..be geniune in showing mrp..many products especialy musical instrumenta and accesories ..Mrp is shown too high anf then discounted...i am a musical ethuastist ..please dont show fake prices...showing fake discounts is not cool..please show genuines MRP and also improve your website services..delivery is good ..but dont fake the prices..it is wrong from your part ..

I purchased 4 items from flipkart 2 shirts and 2 pants
Among all 1 pant is good other pant they give a description as slim but it was regular and it is large to me. coming to shirts i ordered large size but medium is perfect to me. since both are not having medium size.
I kept 1 pant and 1 shirt return and 1 shirt for exchange.
But the issue was i removed the tags from cloths and after knowing the fitting issues i put the tags in the pocket of the cloths itself.
In the return conditions i didt found any thing about cutting of tags.
I found only all accessories and tags should be there for return or replacement.
The pickup was rejected due to this issue.
They are not at all giving good assistance. first time they told return will accept but after the time coming near to a month they are playing and rejecting the returns.

Plz dont buy goods in flipkart, their assistance is not at all good.

I bought 1 painting from flipkart, and that time the price was 439 rs. And they had a refund policy also for that product.. Bt when i received, i did not like it... And i want to return.. Bt now when i want to return it.. They are saying that as per flipkart policy, they cannot give refund, and now policy has changed.. Within 2 days.. They told to give a replacement only. Since the customer does not want that product, how they can offer the same product.