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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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K
kushal singh zagian
Nov 17, 2016
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Address: 560068
Website: subsidiery of flipkart online shopping

Purchased leeco vv82523 on 16/07/16 online by flipkart (Bill attached) after few days a white spot arises on screen when its white, same submitted for repair in bm gadget service center in pune (Job sheet attached), they forwarded to above mentioned company as they unable to repair on 29/09/16. After repeated calling at their call center, till today they are not responding at all, giving all silly excuses. I ask for change or refund if it cant be repaired, but they are always telling it is under repair and not giving any positive response. Where they promissed to repair the set within 15 days of submission. This type of companies licence should be cancelled. Request to ask them to give some decision either change the hand set or refund the amount.
Flipkart customer support has been notified about the posted complaint.
Useless company don't believe their own sellers frauds this company is one company who finds new ways to chest sellers 1 commission
2 shipping charges
3 volumetric on shipping
4 packing material costs
5 our packing material cost
6 high commission charges
7 taxes on all above
8 returns for no reason and pay shipping charges
Cheats
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    nitinmca08
    from Jaipur, Rajasthan
    Nov 16, 2016
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    Address: 208021
    Website: www.flipcart.com

    Dear sir, //
    I wish to inform you that i have ordered a leather jacket in flipcart on 2016 ordered id :- od[protected] amount rs - 1049. I received this item on 14/08/2016. But it was different in color. I have placed the return request on the same date of delivery. But i found in the next day return request is cancelled as per my request. I have never requested for the cancellation of return. I thought it happened mistakenly so i placed again return request again it get cancelled.
    Refund (Return id:[protected] date 16/11/2016.
    I, therefore request you to kindly look into the matter and get my grievance redressed.

    Nitin kumar tripathi
    [protected]
    Flipkart customer support has been notified about the posted complaint.
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      A
      Abdul Salam 07
      from Alampur, Telangana
      Nov 16, 2016
      Resolved
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      Resolved

      Address: Kurnool, Andhra Pradesh, 518501
      Website: www.Flipkart.com

      My bro ordered a mobile and he cancelled that order. This happened 5 days before till now i did not got refund back, but in website it was showing that refund successful. So my request is to refund my money fast. Please i need the money back urgently... Please refund it back... I need money back plzzzzz. This is not fare i think so... They said on 16th nov they will refund back money or i will get mobile... I didnt get money and i didnt get mobile too...
      Nov 17, 2016
      Complaint marked as Resolved 
      I am happy now...and i gaot my money back...9441761200 is my number...they said that to refund money it will take minimum 6 to 8 days...and i got it thanks Flip kart
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 23, 2016
      Flipkart Customer Care's response
      Issue is addressed.
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        A
        Anto Maria Jesudoss
        from Bengaluru, Karnataka
        Nov 16, 2016
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        Address: Bangalore, Karnataka, 5600037
        Website: Lenovo Vibe K5 plus

        Overheating issue in the newly bought phone. Battery is dissipating more heat while talking cant place the phone more than 10 minutes in my ear. Its very painful.
        Nov 16, 2016
        Updated by Anto Maria Jesudoss
        Overheating issue in the newly bought phone. Battery is dissipating more heat while talking cant place the phone more than 10 minutes in my ear. Its very painful.
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          S
          sajal10
          from Agra, Uttar Pradesh
          Nov 16, 2016
          Resolved
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          Resolved

          Address: Faridabad, Haryana, 121006
          Website: www.flipkart.com

          I purchases a samsung on nxt 32 gb gold. I received it with damaged screen. Then i registered for the exchange. Then delivery boy came and clicked some pics of the phone and said that they will get some approval of that then only they will handover me the new hand set. Then i call flipkart customer care and registered the complain again about all this. Then they told me don't worry you will get your hand set. Next day a got the message that your request has been cancelled. Then i again called customer care and then they told me to register the replacement request again, i registered that. Then on 16th nov 2016 i received the message that your product is out for delivery. I call the delivery boy, i told me we will not deliver this product. Then again i call customer care and talked to a senior executive. She called that delivery boy and got information that the product is got damaged by customer.

          But i received the product in the same manner in which i showed it to that delivery boy.

          Please make some resolution asap as i am facing a lot for problem because of this and also i have spent rs.18000 for the product.

          What can i do if they deliver the damaged product and while delivery they don't show the product condition also. So how can they say that the product is not damaged at the time of delivery.
          Jan 6, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 29, 2016
          Flipkart Customer Care's response
          Hello,
          Greetings from Flipkart!
          We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
          Call us:
          We're available 24 hours a day.
          [protected]
          Mail us:
          [protected]@flipkart.com
          Hope this helps !
          Thanks for shopping with Flipkart.
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            R
            rkwaidhan
            from Savantvadi, Maharashtra
            Nov 16, 2016
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            Address: 560034
            Website: FLIPKART

            I have ordered a phone vide od[protected] on 03/10/2016 where they sent me something else then the ordered item, when contacted they said to return the same and generated i have ordered a phone vide od[protected] on 03/10/2016 where they sent me something else then the ordered item, when contacted they said to return the same and generated return id [incident: in[protected] we sent the material by speed post no-ei[protected]in on 26/10/2016 but they refused to accept and sent back the same, we talked to customer care and they said to resent the material and gave me the id [incident: in[protected]], we again sent the material vide speed post no - ei[protected]in on 08/11/2016 but again they refused to accept and returned the material, they are intentionally harassing me and not refunding the money or sending us the replacement, please help me and see that flipkart dose not do this to ant body else,

            Cc.- http://consumerhelpline.Gov.In- complaint no - 75260
            Flipkart customer support has been notified about the posted complaint.
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              S
              ssudhagar
              from Coimbatore, Tamil Nadu
              Nov 16, 2016
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              Address: 625012
              Website: FLIPKART

              Sir,
              I am sudhagar from madrai (625012) tamil nadu. I received in moto e3 power mobile last monday (14.11.2016). Mobile working condition is good. But the my jio app barcode was not generated. Please solve this problem immediatly.
              Thank u
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                R
                Raka Sagwal
                from Baragaon, Uttar Pradesh
                Nov 16, 2016
                Resolved
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                Resolved

                Address: Kaithal, Haryana, 136021

                Dear sir
                i buy new redmi 3s prime model .. my ph recive 22 oct 2016 but my ph blast in 9 days .. and then i call you and your team . ur team send my ph but ground leval deliver boy not give me my ph. and tell me dont recive approved email ..in kurukshera hub.. so pls send approved emial othervise i have other option ..my order no is OD[protected], , dark grey model blast.. i will wait only 1 days .. because i call ur customer care everyday. my contect no is [protected]...
                Jan 1, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 30, 2016
                Flipkart Customer Care's response
                issue is addressed and customer got replacement.
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                  Z
                  zohaibkhan
                  from Shivpuri, Madhya Pradesh
                  Nov 16, 2016
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                  Address: Bhopal, Madhya Pradesh, 462001
                  Website: www.flipkart.com

                  Order id no.:- OD[protected] prodect name kimbley full sleave leather jacket jiska price2060/- he yeh jacket mene flipkart se order ki thi jo ki mujhe 5/11/2016 ko deliverd hui thi delivery boy ne parsel open krne ko mana kia mene payment pay krne k bad open kia to usme bahut hi kharab quality ki jacket mili jo ki mujhe photo me nahi dikhai gai thi mohoday ji se nivedan he compeany par uchit karyawahi ki jaye DHANYWAD
                  Flipkart customer support has been notified about the posted complaint.
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                    N
                    Nikhil Patkar
                    from Mumbai, Maharashtra
                    Nov 16, 2016
                    Resolved
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                    Resolved

                    Address: 400080
                    Website: www.flipkart.com

                    Above product delivered to me on 6 th october. Person from ifb india came at my house on 9th october & took mica plate. Till date after continues follow up with flipkart & ifb india product is not installed. Ifb india is saying replaced the product & flipkart refuse to take same. No one is bothered to call me. I visited ifb india showroom & contacted flipkart many time but no one is guiding me & just passing my query to one another.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Dear Nikhil

                    Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                    Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

                    IFB Team
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                      J
                      Junaidahmed_ja
                      from Bengaluru, Karnataka
                      Nov 16, 2016
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                      Address: 560032
                      Website: www.flipkart.com

                      My return i'd od[protected].
                      This third time i received a defective product from flipkart and when i called them for replacement they are mentally disturbing me with their policies and each time they are asking me to wait for 5 to 6 days for replacement and there is no proper escalation matrix and customer care people not transferring calls to next level.
                      My old return i'd are
                      Need justice, od[protected],[protected].
                      Thanks and regards.
                      Citizen of india
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Satpal Chouhan
                        from New Delhi, Delhi
                        Nov 15, 2016
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.flipkart.com

                        I recently ordered and get one mobile alcatel onetouch idol x 6040d (Slate, 16 gb). It's my second day and i insert sims in slot 1 and slot 2 so, the sim 1 slot is not working and this is the third time i faced the issue from last 3 orders. Preciously i faced issue with alcatel one touch flash and returned with lots of efforts. I want my money back and funish those sellers.
                        Jan 7, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 23, 2016
                        Flipkart Customer Care's response
                        Hello,
                        Greetings from Flipkart!
                        We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                        Call us:
                        We're available 24 hours a day.
                        [protected]
                        Mail us:
                        [protected]@flipkart.com
                        Hope this helps !
                        Thanks for shopping with Flipkart.
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                          tksingh
                          from Mumbai, Maharashtra
                          Nov 15, 2016
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                          Address: 400078
                          Website: Flipkart.com

                          Hi,
                          I asked for return of washing machine which flipkart denied outrightly saying their replacement policy covers only damaged, defective, item not as described.
                          While on the website it is also mentioned "what is flipkart's friendly returns policy?
                          At flipkart, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.

                          Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us"

                          I asked customer care certain queries for which i got no response.

                          And today installation & demo of washing machine is cancelled without giving any explanation.

                          There were issues with installation & demo to be provided by ifb team. Instead of enquiring ifb's support validity of claim they are making customers go through the hoops.

                          I thought flipkart's customer service to be better than this and am really unsatisfied with how its handled.
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 16, 2016
                          Updated by tksingh
                          There has been no response so far. I wonder whether Flipkart cares?
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                            S
                            Sunil Chhatani
                            from Chhutmalpur, Uttar Pradesh
                            Nov 15, 2016
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                            Address: 208022

                            Dear Sir

                            This is inform you that i am purchases mobile Samsung on 5 date 05/10/2016 but there was some problem mobile touch is not working properly so please help us i am waiting for your reply

                            Thanks & regards
                            Mahesh Athwani
                            [protected]
                            Nov 15, 2016
                            Updated by Sunil Chhatani
                            Mobile Hand Set Working Very Poor its some think problem
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                              R
                              Rizaul Ali
                              from Delhi, Delhi
                              Nov 15, 2016
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                              Address: New Delhi, Delhi, 110053
                              Website: flipkart.com

                              Order ID OD[protected]
                              This order has been approved
                              But not return this phone.
                              He ask me to please replaced this order
                              Not approved return...
                              But I'm not replaced this phone...
                              I request to return this phone not replaced... Please help ...
                              Please help me...
                              I requested you...
                              Please help...us
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                                C
                                chunnu 1
                                from Bongaigaon, Assam
                                Nov 15, 2016
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                                Address: 799006

                                Through flipcart online i purchased bexton rechrgeable multimedia magic led with usb/aux/tf sold by nm entreprise, n m entreprise, c-23, acharya kriplani road; adarsh nagar'new delhi; 110033.in the description it was mentioned that it will contain ; product manual, ac power cable, strap and headphones - radio color - black/ grey / blue / red (Subject to availability). But unfortunately except the lantern nothing has been received. For me it has become completely useless and wastage of money. I request you to take action so that it can be made usable.

                                The details of invoice is order item id: [protected]. The invoice id enclosed. As per flipcart description following mentioned.

                                Description

                                Bexton ridgeway portable fm radio - usb / tf / mp3 player/ portable mic system/ voice recorder | manufacturer warranty of 6 months strong points fm radio with usb/sd card player digital fm tuning with autoscan digital volume control/ headphones for voice recorder / portable mic system / built in very high quality speaker and awesome sound 3.5 mm headphone jack 3.5 mm aux in jack built-in rechargeable battery - good backup led charging indicator. Led display.in the box radio with inbuilt chargeable battery, product manual, ac power cable, strap and headphones - radio color - black/ grey / blue / red (Subject to availability)
                                Flipkart customer support has been notified about the posted complaint.
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                                  D
                                  debopam
                                  from Mumbai, Maharashtra
                                  Nov 15, 2016
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                                  Address: 560034
                                  Website: www.flipkart.com

                                  Dear Sir/Madam,

                                  This is to inform you that I got a detergent soap in iphone 7 box in order number OD[protected].
                                  All the event happened on the delivery of the product are enlisted below. Also pics of the product attached.

                                  1. Ordered in exchange of my iPhone 5s 32 gb.
                                  2. I got detergent soap inside iphone 7 box. Iphone box opened in front of ekart person Mr NAGESH. He took some pic ( I also took some pictures) of the item and took back the product pack with detergent soap inside.
                                  3. I also called filkart support and they initiated replacement but in the evening seller declined the replacement.
                                  4. Now again called flipkart support and another return is initiated.
                                  5. I want my money back or replacement .
                                  6. Please speed up as this is a clear case of fraud. If nothing done from flipkart side I have to present my case to consumer forum.

                                  Being an old customer of flipkart, I expect full support from filpkart in this issue and resolve the same.

                                  Regards,
                                  Debopam Biswas
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  Nov 09, 2016
                                  Moyna S Sajan's response
                                  My name is joice I return my product but I didn't get my money back... why it's not returning my money.when I have to get my money...

                                  I kindly requesting please back my money very soon...please send the money very soon.

                                  Please accept my request please tell me when you are going to return my money...

                                  From,

                                  ::: joice
                                  My name is joice I return my product but I didn't get my money back... why it's not returning my money.when I have to get my money...

                                  I kindly requesting please back my money very soon...please send the money very soon.

                                  Please accept my request please tell me when you are going to return my money...

                                  From,

                                  ::: joice
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                                    tarunsingh23
                                    from Secundarabad, Andhra Pradesh
                                    Nov 15, 2016
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                                    Address: 500055
                                    Website: www.flipkart.com

                                    They have not refunded my 2000 inr even after 6 months.

                                    Dear support,
                                    I bought "envent et-sp41123-bt ultrawave" using 2000 inr gift card. Due to some product issue i returned the product. I did not get refund in my flipkart wallet.? I am able to see it in transaction section. I made request to customer care[protected] for this issue.?
                                    Please help me. Thanks in advance.
                                    Thanks & regards
                                    Tarun

                                    They replied,

                                    Thanks for writing to us. This auto-generated email confirms that we have received your query. Please do not reply this email.

                                    We'll look into this and you will hear from us within the next 24 hours.

                                    Thanks,
                                    Team flipkart

                                    Thank you for writing in.

                                    Order id - od[protected]
                                    Product - envent et-sp41123-bt ultrawave + with bluetooth home audio speaker

                                    We understand your concern regarding the refund for the above mentioned product, we're sorry for the inconvenience caused in this regard.

                                    Please be assured that we're looking into this and we'll get back to you with an update by october 06, 2016.

                                    Hope this helps.

                                    Regards,
                                    Shalini j
                                    Flipkart customer support
                                    Flipkart customer support has been notified about the posted complaint.
                                    Nov 15, 2016
                                    Updated by tarunsingh23
                                    They again sent an email but not refunded my amount. They claimed that amount will be transferred to you within 24-48 hours but they did not. Please let me know the procedures to sue Flipkart.

                                    Hi,

                                    Order ID - OD[protected]
                                    Product - Envent ET-SP41123-BT Ultrawave + with Bluetooth Home Audio Speaker

                                    Thank you for writing in.

                                    We understand your concern regarding the refund for the product.

                                    We're sorry for the inconvenience caused to you.

                                    Please be assured that we'll look into this and get back to you with an update by 24 to 48 hours.

                                    Your kind patience is appreciated in this regard.

                                    Regards,
                                    Shiv S
                                    Flipkart Customer Support
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                                      A
                                      Arijit Däs
                                      Nov 15, 2016
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                                      Address: Kamrup Metropolitan, Assam, 781035
                                      Website: FLIPKART

                                      I have ordered a Sony USM32X/B 32GB pendrive. Tracking ID FMPP[protected]. Yesterday I received parcel from local delivery service. Package was sealed but when i checked the product, it was not there only the packing case was there. I am highly disappointed with this kind of services from Flipkart, as i have pre-paid for this order, so my money was blocked for 2weeks there & at the end i got a blank package.

                                      I hope u will send me the Pendrive on urgent basis, otherwise i have to raise this complain before higher authority. I DONT WANT MY MONEY, I NEED MY ORDERED PRODUCT TO BE DELIVERED URGENTLY.
                                      Flipkart customer support has been notified about the posted complaint.
                                      I lost my invoice plz send on my mail id
                                      [protected]@gmail.com
                                      IMEI Number attached below
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                                        K
                                        Karthick Reloaded
                                        from Delhi, Delhi
                                        Nov 14, 2016
                                        Resolved
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                                        Resolved

                                        Address: 609602
                                        Website: flipkart.com

                                        Product:iphone 7 plus 128gb jet black
                                        Order id: od[protected]
                                        Delhivery prepaid :[protected].
                                        In courier tracking it says "insufficient document from seller"
                                        Even then flipkart customer care happily said i ll recieve it by 14th.
                                        And today i. e. 14th. when i called flipkart said give us time until 18th to update tracking status.
                                        I called about 4 times. what did they do all this time when i called them and on what basis they said i ll recieve by 14th. they didnt even track my order in courier website. worst customer care i have seen.
                                        Only knows to bluff and lie. very disappointed that flipkart has such unqualified employers in customer care service.
                                        Nov 17, 2016
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Thanks for the Service...The Product is now on the Move...
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