Flipkart Complaints & Reviews

Purchased leeco vv82523 on 16/07/16 online by flipkart (Bill attached) after few days a white spot arises on screen when its white, same submitted for repair in bm gadget service center in pune (Job sheet attached), they forwarded to above mentioned company as they unable to repair on 29/09/16. After repeated calling at their call center, till today they are not responding at all, giving all silly excuses. I ask for change or refund if it cant be repaired, but they are always telling it is under repair and not giving any positive response. Where they promissed to repair the set within 15 days of submission. This type of companies licence should be cancelled. Request to ask them to give some decision either change the hand set or refund the amount.

Dear sir, //
I wish to inform you that i have ordered a leather jacket in flipcart on 2016 ordered id :- od[protected] amount rs - 1049. I received this item on 14/08/2016. But it was different in color. I have placed the return request on the same date of delivery. But i found in the next day return request is cancelled as per my request. I have never requested for the cancellation of return. I thought it happened mistakenly so i placed again return request again it get cancelled.
Refund (Return id:[protected] date 16/11/2016.
I, therefore request you to kindly look into the matter and get my grievance redressed.

Nitin kumar tripathi
[protected]

My bro ordered a mobile and he cancelled that order. This happened 5 days before till now i did not got refund back, but in website it was showing that refund successful. So my request is to refund my money fast. Please i need the money back urgently... Please refund it back... I need money back plzzzzz. This is not fare i think so... They said on 16th nov they will refund back money or i will get mobile... I didnt get money and i didnt get mobile too...

Overheating issue in the newly bought phone. Battery is dissipating more heat while talking cant place the phone more than 10 minutes in my ear. Its very painful.

I purchases a samsung on nxt 32 gb gold. I received it with damaged screen. Then i registered for the exchange. Then delivery boy came and clicked some pics of the phone and said that they will get some approval of that then only they will handover me the new hand set. Then i call flipkart customer care and registered the complain again about all this. Then they told me don't worry you will get your hand set. Next day a got the message that your request has been cancelled. Then i again called customer care and then they told me to register the replacement request again, i registered that. Then on 16th nov 2016 i received the message that your product is out for delivery. I call the delivery boy, i told me we will not deliver this product. Then again i call customer care and talked to a senior executive. She called that delivery boy and got information that the product is got damaged by customer.

But i received the product in the same manner in which i showed it to that delivery boy.

Please make some resolution asap as i am facing a lot for problem because of this and also i have spent rs.18000 for the product.

What can i do if they deliver the damaged product and while delivery they don't show the product condition also. So how can they say that the product is not damaged at the time of delivery.

I have ordered a phone vide od[protected] on 03/10/2016 where they sent me something else then the ordered item, when contacted they said to return the same and generated i have ordered a phone vide od[protected] on 03/10/2016 where they sent me something else then the ordered item, when contacted they said to return the same and generated return id [incident: in[protected] we sent the material by speed post no-ei[protected]in on 26/10/2016 but they refused to accept and sent back the same, we talked to customer care and they said to resent the material and gave me the id [incident: in[protected]], we again sent the material vide speed post no - ei[protected]in on 08/11/2016 but again they refused to accept and returned the material, they are intentionally harassing me and not refunding the money or sending us the replacement, please help me and see that flipkart dose not do this to ant body else,

Cc.- http://consumerhelpline.Gov.In- complaint no - 75260

Sir,
I am sudhagar from madrai (625012) tamil nadu. I received in moto e3 power mobile last monday (14.11.2016). Mobile working condition is good. But the my jio app barcode was not generated. Please solve this problem immediatly.
Thank u

Dear sir
i buy new redmi 3s prime model .. my ph recive 22 oct 2016 but my ph blast in 9 days .. and then i call you and your team . ur team send my ph but ground leval deliver boy not give me my ph. and tell me dont recive approved email ..in kurukshera hub.. so pls send approved emial othervise i have other option ..my order no is OD[protected], , dark grey model blast.. i will wait only 1 days .. because i call ur customer care everyday. my contect no is [protected]...

Order id no.:- OD[protected] prodect name kimbley full sleave leather jacket jiska price2060/- he yeh jacket mene flipkart se order ki thi jo ki mujhe 5/11/2016 ko deliverd hui thi delivery boy ne parsel open krne ko mana kia mene payment pay krne k bad open kia to usme bahut hi kharab quality ki jacket mili jo ki mujhe photo me nahi dikhai gai thi mohoday ji se nivedan he compeany par uchit karyawahi ki jaye DHANYWAD

Above product delivered to me on 6 th october. Person from ifb india came at my house on 9th october & took mica plate. Till date after continues follow up with flipkart & ifb india product is not installed. Ifb india is saying replaced the product & flipkart refuse to take same. No one is bothered to call me. I visited ifb india showroom & contacted flipkart many time but no one is guiding me & just passing my query to one another.

My return i'd od[protected].
This third time i received a defective product from flipkart and when i called them for replacement they are mentally disturbing me with their policies and each time they are asking me to wait for 5 to 6 days for replacement and there is no proper escalation matrix and customer care people not transferring calls to next level.
My old return i'd are
Need justice, od[protected],[protected].
Thanks and regards.
Citizen of india

I recently ordered and get one mobile alcatel onetouch idol x 6040d (Slate, 16 gb). It's my second day and i insert sims in slot 1 and slot 2 so, the sim 1 slot is not working and this is the third time i faced the issue from last 3 orders. Preciously i faced issue with alcatel one touch flash and returned with lots of efforts. I want my money back and funish those sellers.

Hi,
I asked for return of washing machine which flipkart denied outrightly saying their replacement policy covers only damaged, defective, item not as described.
While on the website it is also mentioned "what is flipkart's friendly returns policy?
At flipkart, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.

Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us"

I asked customer care certain queries for which i got no response.

And today installation & demo of washing machine is cancelled without giving any explanation.

There were issues with installation & demo to be provided by ifb team. Instead of enquiring ifb's support validity of claim they are making customers go through the hoops.

I thought flipkart's customer service to be better than this and am really unsatisfied with how its handled.

Dear Sir

This is inform you that i am purchases mobile Samsung on 5 date 05/10/2016 but there was some problem mobile touch is not working properly so please help us i am waiting for your reply

Thanks & regards
Mahesh Athwani
[protected]

Order ID OD[protected]
This order has been approved
But not return this phone.
He ask me to please replaced this order
Not approved return...
But I'm not replaced this phone...
I request to return this phone not replaced... Please help ...
Please help me...
I requested you...
Please help...us

Through flipcart online i purchased bexton rechrgeable multimedia magic led with usb/aux/tf sold by nm entreprise, n m entreprise, c-23, acharya kriplani road; adarsh nagar'new delhi; 110033.in the description it was mentioned that it will contain ; product manual, ac power cable, strap and headphones - radio color - black/ grey / blue / red (Subject to availability). But unfortunately except the lantern nothing has been received. For me it has become completely useless and wastage of money. I request you to take action so that it can be made usable.

The details of invoice is order item id: [protected]. The invoice id enclosed. As per flipcart description following mentioned.

Description

Bexton ridgeway portable fm radio - usb / tf / mp3 player/ portable mic system/ voice recorder | manufacturer warranty of 6 months strong points fm radio with usb/sd card player digital fm tuning with autoscan digital volume control/ headphones for voice recorder / portable mic system / built in very high quality speaker and awesome sound 3.5 mm headphone jack 3.5 mm aux in jack built-in rechargeable battery - good backup led charging indicator. Led display.in the box radio with inbuilt chargeable battery, product manual, ac power cable, strap and headphones - radio color - black/ grey / blue / red (Subject to availability)

Dear Sir/Madam,

This is to inform you that I got a detergent soap in iphone 7 box in order number OD[protected].
All the event happened on the delivery of the product are enlisted below. Also pics of the product attached.

1. Ordered in exchange of my iPhone 5s 32 gb.
2. I got detergent soap inside iphone 7 box. Iphone box opened in front of ekart person Mr NAGESH. He took some pic ( I also took some pictures) of the item and took back the product pack with detergent soap inside.
3. I also called filkart support and they initiated replacement but in the evening seller declined the replacement.
4. Now again called flipkart support and another return is initiated.
5. I want my money back or replacement .
6. Please speed up as this is a clear case of fraud. If nothing done from flipkart side I have to present my case to consumer forum.

Being an old customer of flipkart, I expect full support from filpkart in this issue and resolve the same.

Regards,
Debopam Biswas
[protected]

They have not refunded my 2000 inr even after 6 months.

Dear support,
I bought "envent et-sp41123-bt ultrawave" using 2000 inr gift card. Due to some product issue i returned the product. I did not get refund in my flipkart wallet.? I am able to see it in transaction section. I made request to customer care[protected] for this issue.?
Please help me. Thanks in advance.
Thanks & regards
Tarun

They replied,

Thanks for writing to us. This auto-generated email confirms that we have received your query. Please do not reply this email.

We'll look into this and you will hear from us within the next 24 hours.

Thanks,
Team flipkart

Thank you for writing in.

Order id - od[protected]
Product - envent et-sp41123-bt ultrawave + with bluetooth home audio speaker

We understand your concern regarding the refund for the above mentioned product, we're sorry for the inconvenience caused in this regard.

Please be assured that we're looking into this and we'll get back to you with an update by october 06, 2016.

Hope this helps.

Regards,
Shalini j
Flipkart customer support

I have ordered a Sony USM32X/B 32GB pendrive. Tracking ID FMPP[protected]. Yesterday I received parcel from local delivery service. Package was sealed but when i checked the product, it was not there only the packing case was there. I am highly disappointed with this kind of services from Flipkart, as i have pre-paid for this order, so my money was blocked for 2weeks there & at the end i got a blank package.

I hope u will send me the Pendrive on urgent basis, otherwise i have to raise this complain before higher authority. I DONT WANT MY MONEY, I NEED MY ORDERED PRODUCT TO BE DELIVERED URGENTLY.

Product:iphone 7 plus 128gb jet black
Order id: od[protected]
Delhivery prepaid :[protected].
In courier tracking it says "insufficient document from seller"
Even then flipkart customer care happily said i ll recieve it by 14th.
And today i. e. 14th. when i called flipkart said give us time until 18th to update tracking status.
I called about 4 times. what did they do all this time when i called them and on what basis they said i ll recieve by 14th. they didnt even track my order in courier website. worst customer care i have seen.
Only knows to bluff and lie. very disappointed that flipkart has such unqualified employers in customer care service.