Flipkart Complaints & Reviews

[November 9, 6:14 PM] Flipkart Support : Hi, my name is Vivek and I'll be helping you with your request.
[November 9, 6:14 PM] [protected] : Hi
[November 9, 6:14 PM] Flipkart Support : Hi Mohammed.
[November 9, 6:15 PM] Flipkart Support : Good evening!
[November 9, 6:15 PM] [protected] : Today technician visited
[November 9, 6:16 PM] [protected] : He did not ask me whether I want replacement or refund
[November 9, 6:16 PM] Flipkart Support : Ok, could you please let us know what our tech visit told you.
[November 9, 6:16 PM] [protected] : I just saw replacement which is 3 more days to arrive
[November 9, 6:17 PM] [protected] : Why should I wait for more 3 days
[November 9, 6:17 PM] [protected] : I wasted my time buying from Flipkart
[November 9, 6:17 PM] Flipkart Support : Could you please let us know what our tech visit told you.
[November 9, 6:18 PM] [protected] : He told report will go to flip kart and I will be getting a call from flipkart
[November 9, 6:18 PM] Flipkart Support : Your replacement is on hold as we have not got any update from the team yet.
[November 9, 6:19 PM] Flipkart Support : But please be assured that you'll receive the product on or before 12th November.
[November 9, 6:19 PM] [protected] : Then why it is showing up replacement is on the way
[November 9, 6:19 PM] [protected] : I want my money back
[November 9, 6:19 PM] [protected] : Why should I wait again
[November 9, 6:20 PM] [protected] : I can't trust flipkart
[November 9, 6:21 PM] [protected] : Hello
[November 9, 6:21 PM] [protected] : R u there
[November 9, 6:22 PM] Flipkart Support : We have not received any update from the tech team, once we receive the update the replacement product will be approved and on or before the promise date the product will be delivered to you.
[November 9, 6:22 PM] Flipkart Support : Yes, I'm right here Mohammed.
[November 9, 6:22 PM] [protected] : Do you understand what I'm telling you
[November 9, 6:23 PM] [protected] : Tell your team to call me right now
[November 9, 6:24 PM] Flipkart Support : We have not received update from the team yet to process your request Mohammed.
[November 9, 6:25 PM] [protected] : Do you understand English
[November 9, 6:25 PM] Flipkart Support : Once we receive the update our team will initiate the refund or replacement according to the upadte.
[November 9, 6:25 PM] Flipkart Support : If you'd like a callback from us, just follow these simple steps:

[November 9, 6:25 PM] Flipkart Support : 1. Please visit the Help Centre (App) or 24x7 Customer care (Website) section

[November 9, 6:26 PM] Flipkart Support : 2. Select 'Contact us'

[November 9, 6:26 PM] Flipkart Support : 3. Choose the contact option 'Call me back'
Rest assured, you'll receive a call back from us to help you with your concern.
[November 10, 1:42 PM] Flipkart Support : Hi, my name is Deepika and I'll be helping you with your request.
[November 10, 1:42 PM] [protected] : Hello
[November 10, 1:43 PM] Flipkart Support : Hi, a very good afternoon.

[November 10, 1:43 PM] [protected] : Can you please check yesterday's phone conversation
[November 10, 1:43 PM] [protected] : I don't to repeat again and again
[November 10, 1:43 PM] Flipkart Support : Give me a minute or two, while I check the details for you.
[November 10, 1:43 PM] [protected] : Ok
[November 10, 1:49 PM] Flipkart Support : Thanks for your patience.
[November 10, 1:49 PM] [protected] : Ok
[November 10, 1:51 PM] [protected] : ?
[November 10, 1:52 PM] Flipkart Support : I see that your issue is already with our team and they will get back to you with an update on on 10th November, 7.30 PM.
[November 10, 1:53 PM] [protected] : From how many days the issue is with you?
[November 10, 1:53 PM] Flipkart Support : Sorry for the inconvenience caused to you.
[November 10, 1:53 PM] [protected] : Did you answer my question
[November 10, 1:54 PM] Flipkart Support : Not to worry, I assure that you will receive an update today itself.
[November 10, 1:55 PM] [protected] : I'm asking did you answer my question
[November 10, 1:56 PM] [protected] : ??
[November 10, 1:59 PM] Flipkart Support : I understand your concern. If I am not wrong you have reached us on 7th of November regarding this issue.
[November 10, 2:00 PM] [protected] : So how many days
[November 10, 2:00 PM] Flipkart Support : As it is mobile phone we have some policy to follow for the replacement or refund.
[November 10, 2:00 PM] Flipkart Support : Please be assure our team will get back to you at the end of the day.
[November 10, 2:00 PM] [protected] : I placed the order for new phone
[November 10, 2:01 PM] [protected] : I got the phone which is not even opening
[November 10, 2:01 PM] Flipkart Support : I request you to kindly co-operate with us in this regard.
[November 10, 2:02 PM] [protected] : You took my money and your technician visited could not do anything as well
[November 10, 2:02 PM] Flipkart Support : Sorry about that, We'll make sure that you don't experience this the next time around.
[November 10, 2:02 PM] [protected] : Now you are telling about policy
[November 10, 2:03 PM] Flipkart Support : Sorry for the inconvenience caused to you.
[November 10, 2:03 PM] [protected] : I will have to report this to police
[November 10, 2:03 PM] [protected] : Then you all will understand how policy works
[November 10, 2:07 PM] [protected] : ?
[November 10, 2:07 PM] Flipkart Support : I request you share the job sheet provided by the technician.
[November 10, 2:08 PM] [protected] : I will share everything to police
[November 10, 2:09 PM] Flipkart Support : As you mention the technician as visited your place, hence I request you share the job sheet provided by the technician.
[November 10, 2:13 PM] [protected] : Image
[November 10, 2:13 PM] [protected] : I shared this with police as well
[November 10, 2:14 PM] [protected] : Don't worry
[November 10, 2:14 PM] [protected] : They will take your charge sheet now
[November 10, 2:17 PM] Flipkart Support : Hi Mohammed, I'll help you with the query.?
[November 10, 2:18 PM] [protected] : Hi
[November 10, 2:18 PM] Flipkart Support : Would you please give 2 minutes of your valuable time, so that I can fetch the details for you.
[November 10, 2:18 PM] [protected] : Ok
[November 10, 2:18 PM] Flipkart Support : Thank you.
[November 10, 2:22 PM] Flipkart Support : Thanks for waiting Mohammed, I appreciate your patience.?
[November 10, 2:22 PM] [protected] : Ok
[November 10, 2:22 PM] Flipkart Support : Mohammed, I can see that your issue has bee
[November 10, 2:22 PM] Flipkart Support : *n escalated to the concern team.
[November 10, 2:23 PM] [protected] : Where is that concern team and what are doing with the issue
[November 10, 2:24 PM] [protected] : They are not even bothered to call and update me
[November 10, 2:24 PM] Flipkart Support : I can see that maximum time to resolve your issue has been given to you, I request you to have kind patience, I assure you that our concern team will contact you with resolution by 10/Nov, 07:30 PM.
[November 10, 2:25 PM] [protected] : If it is not solved by today what should I do
[November 10, 2:26 PM] Flipkart Support : I request you to have kind patience, I assure you it will be resolved.
[November 10, 2:26 PM] [protected] : I'm asking it is not then? What next
[November 10, 2:27 PM] [protected] : I was told technician will resolve the issue
[November 10, 2:27 PM] [protected] : He could not solve
[November 10, 2:28 PM] [protected] : Now concerning people
[November 10, 2:30 PM] Flipkart Support : I do understand your concern, I can assure you it will be resolved.
[November 10, 2:32 PM] Flipkart Support : I'm really sorry for the inconvenience caused to you. I regret that we made you to contact often, I can see that maximum time has been given to by 7/Nov, I assure it will be resolved within the time mentioned.
[November 10, 2:33 PM] Flipkart Support : Is there anything else I can help you with, today?
[November 10, 2:34 PM] [protected] : Solve the problem that's it
[November 10, 2:34 PM] Flipkart Support : Thanks for your kind understanding Mohammed.?
[November 10, 2:35 PM] Flipkart Support : I assure you it will be resolved.
[November 10, 2:35 PM] Flipkart Support : Thanks for choosing Flipkart. Have a great time Mohammed.?
[November 10, 2:36 PM] Flipkart Support : If you've got other questions or would like details about another order, please visit our Contact-Us section.
[November 10, 7:07 PM] Flipkart Support : Hi, my name is Manohar and I'll be helping you with your request.
[November 10, 7:07 PM] [protected] : Hello
[November 10, 7:08 PM] Flipkart Support : Hi Mohammed, a very good evening.
[November 10, 7:08 PM] Flipkart Support : I'll be more than happy to help you with your concern.
[November 10, 7:08 PM] Flipkart Support : Let me check that. It'll just take a minute or two.
[November 10, 7:08 PM] [protected] : Ok
[November 10, 7:11 PM] Flipkart Support : Thank you for your time and patience.
[November 10, 7:11 PM] [protected] : Do you have any alternative answer or same apologies words
[November 10, 7:12 PM] Flipkart Support : I would like to inform you that the product replacement has been approved by the seller and it will be delivered to you by November 12, 2016, and the old product will be picked up at the same time.
[November 10, 7:14 PM] [protected] : I have already mentioned that I would like to have a call from that seller I was assured that I would be getting a call and I never requested a replacement I wanted my money back this seller is cheater giving defective products
[November 10, 7:14 PM] Flipkart Support : I am sorry for the inconvenience caused to you.
[November 10, 7:14 PM] [protected] : I don't want to waste my time
[November 10, 7:15 PM] Flipkart Support : I would like to inform you that the seller has only 10 days replacement policy hence we will only be able to provide the replacement for the product.
[November 10, 7:15 PM] [protected] : You didn't do anything wrong don't be sorry I want that seller delisted from flipkart
[November 10, 7:16 PM] Flipkart Support : I understand the inconvenience caused to you.
[November 10, 7:16 PM] [protected] : But he is sending defective phone why should I take those
[November 10, 7:16 PM] [protected] : I want my money back
[November 10, 7:16 PM] Flipkart Support : I would like to inform you that a strong feedback will be shared to the seller regarding this.
[November 10, 7:17 PM] [protected] : I have just seller reviews no action has been taken
[November 10, 7:17 PM] Flipkart Support : I understand but as per the seller's 10 days replacement policy we will not be able to provide the refund for the product.
[November 10, 7:18 PM] [protected] : I will definitely file a case now and make sure that other customers don't suffer
[November 10, 7:18 PM] [protected] : I want my money back
[November 10, 7:18 PM] Flipkart Support : I wish I could have help you out with your concern.
[November 10, 7:18 PM] Flipkart Support : I request your kind understanding on this.
[November 10, 7:18 PM] [protected] : Seller's policy is replacing even though it is defective
[November 10, 7:19 PM] Flipkart Support : As the replacement product has already been approved.
[November 10, 7:21 PM] [protected] : I don't have any trust
[November 10, 7:21 PM] [protected] : I want my money back
[November 10, 7:22 PM] Flipkart Support : I understand your concern and I am really sorry for the inconvenience caused to you.
[November 10, 7:22 PM] [protected] : I already said that I don't want sorry I want my money back that's it
[November 10, 7:22 PM] Flipkart Support : But as per the seller's 10 days replacement policy we will not be able to provide the refund for the product.
[November 10, 7:24 PM] [protected] : Don't show me policy. There is a policy if seller is giving you defective phones then you have to refund as per policy. I've already shown this policy to Police. They will explain how the policy works
[November 10, 7:25 PM] [protected] : Image
[November 10, 7:26 PM] Flipkart Support : I can understand your concern.
[November 10, 7:26 PM] [protected] : Image
[November 10, 7:27 PM] Flipkart Support : But we will not be able to provide the refund for the product.
[November 10, 7:27 PM] [protected] : You are not understanding my concern otherwise Police will have to make you understand
[November 10, 7:33 PM] [protected] : ??
[November 10, 7:34 PM] Flipkart Support : Hi Mohammed!
[November 10, 7:34 PM] [protected] : Hello
[November 10, 7:36 PM] Flipkart Support : I'm sorry to inform you that the product is not covered under the refund policy so we won't be able to accommodate your request for the refund.
[November 10, 7:36 PM] [protected] : What
[November 10, 7:36 PM] [protected] : Do you know I purchased and can't even open the phone
[November 10, 7:37 PM] [protected] : I want my money back that's it
[November 10, 7:38 PM] Flipkart Support : I sincerely apologize for the inconvenience caused in this regard.
[November 10, 7:39 PM] Flipkart Support : As you were facing issue in the product the seller has arranged for the replacement. I assure you that you'll receive a brand new genuine phone.
[November 10, 7:40 PM] [protected] : I have already provided technician details to police and they take all the details from him and they will how policy works for refund and I've already shared seller feedback by customers on flipkart
[November 10, 7:41 PM] [protected] : Still flipkart is supporting that seller
[November 10, 7:42 PM] [protected] : Also I will file case in the court with entire cheating made by this seller and flipkart
[November 10, 7:42 PM] [protected] : Image
[November 10, 7:42 PM] [protected] : Image
[November 10, 7:43 PM] Flipkart Support : Mohammed, I completely understand your concern however the product is covered under the seller's 10 days replacement policy, as per this policy we can only arrange for the replacement of the device.
[November 10, 7:43 PM] [protected] : Even though if the seller is cheater giving defective products
[November 10, 7:45 PM] Flipkart Support : I promise you that you'll receive a new phone and there won't be any such issues in the device.
[November 10, 7:46 PM] [protected] : I don't want to waste my time and no more defective products I want my money back that's it
[November 10, 7:48 PM] Flipkart Support : As informed earlier we won't be able to process the refund. The product is covered only under the replacement poilcy.
[November 10, 7:48 PM] Flipkart Support : I'm sorry for the typo. As informed earlier we won't be able to process the refund. The product is covered only under the replacement policy.

[November 10, 7:48 PM] [protected] : Even if they are giving defective products
[November 10, 7:50 PM] Flipkart Support : Yes, if the phone is defective the seller can help you with the replacement.
[November 10, 7:50 PM] [protected] : But he will not give genuine phone
[November 10, 7:53 PM] [protected] : I'm sorry this is not a genuine seller I can't trust
[November 10, 7:53 PM] [protected] : What is the protection from Flipkart
[November 10, 7:55 PM] Flipkart Support : I request you to collect the replacement product. Definitely, you'll receive a genuine product.
[November 10, 7:56 PM] [protected] : 1. Report their Customer Care about your grievance by email and intimate them to resolve your issue within 3 days.

2. If not resolved, write them notice stating unfair trade practices and other subject as apply to your case and send them notice under consumer protection Act. Write about your transaction detail and grievance in the notice however ensure your notice remain formal, to the point. Moreover, inform them how their poor services caused you mental harassment and demand compensation and to resolve issue within 15 days otherwise you will approach consumer court. Wait for another 15 days to resolve issue and if it remain unresolved then approach consumer court. Consumer court is Consumer friendly and reasonably helpful.
[November 10, 7:57 PM] [protected] : I'm going to file case now check trade policy
[November 10, 7:58 PM] Flipkart Support : I completely agree with you and understand your level of discomfort with the services, however I assure you that such issues doesn't recur in future.
[November 10, 8:00 PM] [protected] : I showed all the proof of seller and including my case but Flipkart is not helping still supporting the cheat seller
[November 10, 8:01 PM] Flipkart Support : As you have received the defective product, as per the policy we have arranged for the replacement but sorry to inform you that we won't be able to arrange for the refund.
[November 10, 8:03 PM] [protected] : The seller is cheater giving defective products which is not even opening and I don't want to waste my time again I forwarded all the details to Police of technician and including your conversations they will now take the case forward and as per trade act I will forward this case to the court now because there is no protection from Flipkart
[November 10, 8:04 PM] Flipkart Support : I sincerely apologize for the inconvenience caused in this regard.
[November 10, 8:04 PM] [protected] : 1. Report their Customer Care about your grievance by email and intimate them to resolve your issue within 3 days.

2. If not resolved, write them notice stating unfair trade practices and other subject as apply to your case and send them notice under consumer protection Act. Write about your transaction detail and grievance in the notice however ensure your notice remain formal, to the point. Moreover, inform them how their poor services caused you mental harassment and demand compensation and to resolve issue within 15 days otherwise you will approach consumer court. Wait for another 15 days to resolve issue and if it remain unresolved then approach consumer court. Consumer court is Consumer friendly and reasonably helpful.
[November 10, 8:05 PM] [protected] : I'm forwarding this right now as per policy
[November 10, 8:05 PM] Flipkart Support : The product is covered under the replacement policy so we can arrange only for the replacement.
[November 10, 8:05 PM] [protected] : The seller is cheater giving defective products to the customers
[November 10, 8:06 PM] [protected] : Check Trade Act in Indian Law
[November 10, 8:06 PM] Flipkart Support : I promise you that we'll make sure you'll receive a original product.
[November 10, 8:08 PM] [protected] : Criminal Action under cheating, fraudulent, breach of trust may be initiated, depending upon the merit of the case under section 406, 420 of IPC and section of IT Act (Cyber Crime) may further apply. Seek Legal advice from your lawyer on it.
[November 10, 8:08 PM] [protected] : I have requested many times now
[November 10, 8:10 PM] Flipkart Support : Mohammed, if the phone is defective we won't be able to arrange for the refund. The phone can only be replaced. your kind understanding is appreciated here.
[November 10, 8:12 PM] [protected] : I now forwarded this to the court now they will take necessary steps further
[November 10, 8:14 PM] Flipkart Support : I sincerely apologize for the inconvenience caused in this regard.
[November 10, 8:14 PM] Flipkart Support : The replacement product will reach you by 12th November, 2016. The pick-up of the defective product and the delivery of the replacement product will be done simultaneously.
[November 10, 8:14 PM] Flipkart Support : Please keep the product in the brand box with all the price tags and accessories to return and do not seal the package.
[November 10, 8:14 PM] [protected] : I want my money back that's it
[November 10, 8:15 PM] Flipkart Support : As informed earlier we won't be able to process the refund. The product is covered only under the replacement poilcy.
[November 10, 8:16 PM] [protected] : As informed earlier I showed you Trade Policy Act
[November 10, 8:19 PM] Flipkart Support : Mohammed, I assure you that we will receive a genuine product.
[November 10, 8:19 PM] Flipkart Support : Is there anything else that I can assist you, today?

I ordered a sony sbh 20 headset when i was open the box there is no product in box . i called flipkart lots of times for my problem but my problem is not resolved .they give only date date date three days completed but my problem still working . i called him regularly also talk to his senor but they only give date date
plss refund my money or araange replacement

I bought a Micromax Ignite laptop from Flipkart. Flipkart is the exclusive seller of this product. When i bought the product, it was mentioned of flipkart that the laptop comes with 1 year ONSITE warranty. Now within 2 months the laptop developed issue with keyboard. Now when i contacted Micromax service centre they r denying onsite support. Flipkart is not helping to solve the issue. They washed their handsoff after misselling the product by promising onsite warranty

I have purchase new videocon keypad mobiel my mobile no is [protected] and i have return product because product damage

This is such a boggus and fake website i ordered a iphone 6s 16gb on 27th october 2016 i exchanged it with my old iphone 5s and i paid 31, 149 for this but there was no phone inside in have had a word with manager multiple times but they never provide a resolution twice they generated the replacement but then they cancelled it
this is to all the users never shop eith flipkart this is just a boggus website
i tried writing to the ceo of the company Mr. Binny Bansal but he is too busy fooling the customers and making money that he never replied

The delivery guy came with a swiping machine and i made the transaction, money deducted from my account by he said transaction has failed??? He told me i will get a msg from my bank in 20 min (Bout failed transaction) which did not happen even after 30 min and till now. So i pay for two products (My money has been deducted) but i haven't got the product!!!
Called flipkart but they have no clue. They just asked me to email the screenshot of the bank msg!!! Who will guarentee my refund now??? You guys are horrible, take the money but not responsibility. They supposedly has faced this issue with the machine but no1 tried to fix it... Woaah luks like evryones working together to loot ppl!

I have purchased whirlpool washing machine from flipkart on 6th Oct 2015 by making card payment, I received product on 15th Oct, After unpacking the product by service engineer of Whirlpool, the product was found defective. I requested return of the product on same day itself.

On initial conversation with flipkart, I was informed about reverse pickup of the product on 17th Oct 2016, And after that dates constantly kept on extending like 20, 23, 25, 26, 30 and still they are asking me to wait for 7 working days.

I have kept continuous follow on the same with flipkart but still they want me to wait for 7 working days more.

I have ordered the led television on 31st oct 2016 but received the product on 06th nov 2016, based on the mail received from the flipkart team installation had been assigned on 09th nov 2016. I have been took leave on my regular activity sat in my house for the installation executive arrival. Mean while called the flipkart customer center for the issue and they have assumed that the representative will come before 6:00 pm on the same day. But he did not reached the house and also not got a call from the executive also. Furthermore contacted the flipkart stating that the executive had not came as per your commitment. Flipkart customer care confirm that the installation representative will reach on next day due to some issue but got call from the executive that he wont come due to more appointment.
Till now issue is not resolved. Pl check and do needful

I order one mobile whose order no.OD[protected] ..Righ now its touch not working .I already visited service centre for repair but they denied directly and said contact with flipkart ..& also said they do not provide service for online purchase product either in warranty period or not..I already raised complain to your customer care they give me time again & again but not provide resolution ..Now what can i do..

Shubham jain
M.[protected]
[protected]@gmail.com

Hi,

I have recieved an order and paid for the same due to some misunderstanding.

I have not ordered the material. Images attached. Let me know how i can get refund and who is done this kind of ordering in my name. Else i will take legal actions.

Details are as follows:

1. Tracking Code: FMPC[protected]

2. Order No.: OD[protected]

Let me know asap.

Dear Flipkart team,
i have ordered a Samsung LED Tv which got delivered but your team has still not don the installation
I have getting wrong message everyday that the engineer will come & do the installation
I have clearly told your tem to sdn the engineerr early morning after 8 3o in evening & everyday you faulter

This is a question on credibility, you are fooling your customer
this is really not accepted.

Pls let me know if you wish to do the installation or i should cancel the order
I lodged a complaint also, but you didnot resolve the issue, My service register no. is [protected]

Order Details
Order ID: OD[protected] Item)
Order Date: 30 October, 2016 2:28 PM
Amount Paid: Rs. 17989 through Cash on delivery
Anshul Jain [protected]
32, Govindareddy layout, beside arekere mico layout, near bannerghatta road, near Ganesha temple., Reliance mart, bannerghattta road
Bangalore, Karnataka - 560076

Hi Sir,

OD[protected]

I ordered a NEW phone from Flipkart; they delivered me a defect phone! The
phone display is not working. I paid money for NEW Phone and got defected
phone :) When called customer services, they are processing my request and
after two days they are calling back and saying the same stories. I did
this for 6 times, and I am still waiting for the courier executive to get
pick up my phone. It's already been a week of calling them almost every
day, waiting for their senior executive. Daily mailing Flipkart seniors.
You want to do the same? Order from Flipkart now!

Today also customer care executives had updated wrong address for order
OD[protected]
this is second time i am placing order
please do needful
i never order again in flipkart.This is last time ordering product in
flipkart
This is happening from last month
i sent a mail to [protected]@flipkart.com but no help from they side

*I am filing a case on consumer court regrading this i have all the call
recordings*
filipkart executives only updated wrong address and they are irritating me
on this
they dont have proper training on the calls
thats whyamazon is growing up and filpkart going down

Thanks
Ravi

My name is joice I return my product but I didn't get my money back... why it's not returning my money.when I have to get my money...

I kindly requesting please back my money very soon...please send the money very soon.its my third Time complaining about this no action taking from your size.

Please accept my request please tell me when you are going to return my money...

From,

::: joice

I had purchased a Gold coin from flipkart on 19th Oct. It was due to be delivered on 27th Oct.
1st time it got delayed saying incorrect address.
2nd time it got delayed again saying incorrect address.
by 8th Nov they cancelled my order saying the address is incorrect.

this is outright cheating.
This address is same where i have previously ordered items on flipkart and never changed.

It appears that either my item is misplaced or flipkart has no intention of delivering.

Dear SIr,
I have purchased a samsung 32" led tv from flipkart and it is now long time when we got the delivery and they havnt insatlled the led on our premises and and misbehave

They neither taking the item back or installing the product . Flip kart employee misbehave with us. They make false promise each day i call them regarding the issue and they ask to install on next day but nothing happens. its been since 7 days they people are making ourselves a fool.I need my money back.

Poorest and worst services by flipkart .
attached is the invoice of purchased item.
Please resolve my issue as early as possible.

Will never suggest any one to buy from flipkart and will never in future

I am completely disappointed with the unprofessional and unacceptable behaviour of Flipkart. The moment I ordered, Sony LED TV, it has three offers below:
*No Cash EMI on Citi bank credit card.
*15â„… cash back on Citi bank credit cards.
*Win eGV of 1lac, iPhone 7 and more.

But when the product delivered, the offer summary got changed. They removed the No cash emi and replace it with Sony power bank. Moreover power bank not delivered yet.

After following up with flipkart helpdesk, three times, they said Yes the no cash emi is applied successfully. Bank can provide the details related to same. So I contacted Citi bank and they clearly denied, then I again contacted flipkart n eventually get email from flipkart that there is no such offer of no cash emi to your products.

This is unacceptable.
I decided to go to consumer forum, as I do have screenshot and audio recording of conversation with flipkart executive, accepting no cash emi applied successfully on my order as proof.

Sudeep Sarkar

Horrible complain against flipkart, being your regular
customer i am not at all satisfied by your service, let me tell me problem i faced, As a laymen we people order any item via flipkart by seeing the photos only and rarely ratings and reviews so we dont exactly know weather product we are purchasing is actually worth to us or not, before years flipkart was giving service of returning the product even if products does not as per customer wants.
Coming to the point, i have purchased a cell phone name Redmi 3s Prime 32gb from flipkart and i received the mobile on 2nd of november, i used for 2 days and i felt 2-3 issue to me that volume of the mobile is very low compared to others, also the camera clearity is not as per the feature provided/told and it blurs and the phone gets hang up rarely, I have attached SCREENSHOT for the same
Now according to me i dint like this product as it is not fit to me due to his issue, may be it is complete and fine product for a other people so you customer support is not proving me return request nor replacement also, why this hell service by you ? I booked this complain within your terms only
i.e before 10 days.
So my advice please dont buy products from FLIPKART, It just created a name and fame by providing good services before and now cheating a customer like us.
Its not a question of Rs. 8999/- but its a question of Pay for our requirement, if it not as per requirement what is use of product ?
- Regards
Bhavya Sanghvi
Contact - +91 [protected]
Email - bhavya.a.[protected]@gmail.com

My order of moto g turbo is automatically cancel by flipcart

We ordered product "Primeway - Pw406Mt_W Roll n Roll" online from Flipkart dated 27-Sept and it got delivered on 3rd Oct. I got the defective Piece and Customer Care has refused to give the exchange / return of the same. Being first time user of Online Shopping and due to some reasons we were not able to open it and check the product on time. By the time, we opened the product and checked that it was defective and not working as desired. Hence looking forward for a favorable solution. please call at [protected] / [protected] for more details. need your help

This is to inform that the product I had ordered is a wrong product.
Also the seller who is selling this product is a fraud seller,
I had a ordered a product with discount of 60% and which had an MRP of 999/- while buying online.
The product which is delivered is a wrong product first of all, I had order immersion water heater with 2000Watts, And product which has come is 1500Watts.
Also the MRP of the product is Rs. 430, where in the seller has specified MRP as 999/- in his product description at the site.

I want flipkart to take a strict action against this seller and also, want my refund money back .
Also have lost faith in flipkart service as well.