Flipkart Complaints & Reviews

Re. OD[protected] [Incident: IN[protected]] I have called Flipkart Customer Support34 times for the refund of a mobile purchased in the month of 4th October 2015, found wrong and returned back. The return process is complete on second week of October 2015. The return is accepted but he refund is not processed. So tired of making follow ups for this issue. No call backs as said or no response. Very bad experience with flipkart Flipkart fraud me not refund my amount flipkart companies chor h or fraud h customers ke fraud krta h Please solve my problems sir Return id no.31673640

I have ordered a Lenovo A2010 Phone form Flipkart. Order number for the same is OD[protected]. Phone got issue it get discharged in 15 minutes flat. I have raised a return request on 17th Oct. I was told return will be processed in 2 days. Then today (19th Oct) I got email the issue is being escalated we will get back to you by 30th Oct. Called Flipkart multiple call but customer case does not want to listen they are saying wait till 30th Oct. They are making fool of me just by giving dates. I have tried return from amazon they pick up the item in less then 24 hours. and here is Flipkart which need 15 days just to analyze if they can accept return or not. Flipkar is a fraud company.

We have purchased 3 no's of Dress Materials on 08/10/2015. we have received the materials on 13/10/2015 we not satisfied the materiel (they showing in the app Different materiel, and sending the Different item), so that we have return the materials on 15/10/2015. we had a request to Flip kart Dress materials amount. Still We not yet received the amount of 2450/- Materials return id:OD[protected] OD[protected] OD[protected]

My name is shruti ravindran, since the past twenty-four hours, every purchase by a woman registered as "shruti shruti" in Mumbai has been forwarded to my email address, even after my deleting my account. This is annoying. It also makes me feel that if flipkart can't monitor such things, my contact details are not safe with the company.

I purchase a mobile from flipkart in exchange offer i already read all the terms and condition of exchange offer but when suppplier came to my doorstep he told me that ur mobile is not include in exchange becouse its has a creack on touch pad (this condition is not mentioned in terms and condition ) when i ordered they accepted my old mobile and approve it i tried to contect from customer care but didn't rply (on the given number on website. and after cancellation of my my order i got a message thet we contect you soon about the order cancellation .but didn't get the call. this is really hope breaking services that one time they acceptd your old mobile and without and term or condition the delivery man rejected your exchange. i want this offer according to terms and condition. my order id and ither information are

My complaint with Flipkart is ongoing. IN[protected] To my utter dismay, Flipkart is actually a cheater. I ignored all the negative reviews and decided to take Flipkart service during Big Billion Days. Only to see that the discounts and offers they were promising were not meant to be. They probably only want to increase traffic on the website and not serve customers. What they did to me is as follows: They took my order and so forth payment of over 5000, which included a Smartphone, mobile phone cover and a pair of sandals. I was eligible for cash back. Since I did not get the discount I was eligible for, I wrote E-Mails to the customer support team. At first they tried to justify with their stupid logics that the discount I received is correct. However when my calculations actually justified that they wrongly calculated actual payment, instead of giving me the extra cashback - they cancelled my entire order. And very happily just messaged me saying your order has been cancelled. I had ordered the phone for my mother as Diwali gift however Flipkart only knows how to deceive people. It is not bothered about customers' emotions, time and money. I don't know what is this hype for. When they are not capable of delivering products and offering discounts, then why this promotion and hype! They are big cheaters. Flipkart has done wrong not just to me but many others. Another friend of ours who ordered a phone during the same days, also told us yesterday that his order was cancelled. Flipkart is actually making a fool of people. In the name of heavy discounts, they are only minting money and do not know how to competitively stay in the business.

This is really ridiculous. I feel cheated. Show me when & where u tried me to confirm my order. The fact is you must have excessive orders & that's why you cheat me. I really don't like your false commitments on huge advertises. I will expose this thing on fb & Twitter. Thanking you for cheating Anjana Company's e-mail This is to inform you that we tried contacting you to confirm your COD order OD[protected], but were unable to reach you.Due to this reason, the order had to be cancelled. We apologize for the inconvenience this may have caused. Please find below the summary of your order OD[protected] at Flipkart.com:

I bought a Moto G3 and faced complaint on Touch Screen and Power Button. On raising replacement request your Execute gave trouble shooting for Hanging issue and rejected replacement. Even now the phone has issue and when I raised complaint no revert received and by completion of 30 Days I was given a mail saying request is rejected and cannot be replaced. Solve my issue and dont give these kind of fraud replacement promises. This is cheating from Flipkart

Earlier we ordered iBall Raaga Q9 Multimedia Speaker from flipkart. but these speakers are second hand clearly. firstly, a connecting wire is missing. second, sound is inaudible unless wire is pushed with a lot of effort. moreover, there seems to be a dent in the speakers plus the packing of speaker is horrible . unfortunately, the return period is out of date but we have been betrayed by flipkart. this was meant to be bday gift and it hurts when you sell product like this. I think Flipkart has lost at least 7-8 valuable customers.

My order has been cancelled without proper intimation to me. This is beyond acceptance and now i am unable to place the order again. Now system is not taking order and stating order cannot be placed on the said billing address. I would request you to please look into as to why my order has been cancelled without any justification. Matter taken up with FLIPKART But With No Proper JUSTIFICATION at all.

Please check following mail which i am mailing everyday to flipkart but they are not response on it. Flipkart Conern team taking time from last 12-8-15 but not solve till today and harassing me. Please provide me seller company details to register consumer case against supplier. I want to register FIR against this issue. It is very urgently. Note: Your feedback link is unable to process from our end. My feedback is totally negative coze here fraud by supplier and flipkart not ready to resolve this issue. I am not satisfied with Flipkart concern team.

I have placed an order on Thursday 15/10/2015.My order id is *OD[protected].You have cancelled my order when I have accidentally drop your call .You should have mailed me first before cancelling my order. When i placed my order for REDMI 2 PRIME laser it cost only Rs. 4549 but today it is cost 6999 now i am gaining a loss of 2500 because of your silly mistakes. I request u to kindly renew my order

I have placed an order on Thursday 15/10/2015.My order id is *OD[protected].You have cancelled my order when I have accidentally drop your call .I am college student its is not possible to receive your call every time.You should have mailed me first before cancelling my order. When i placed my order for Asus Zenfone laser it cost only RS 9199 but today it is cost 9999 now i am gaining a loss of 800 because of your silly mistakes. I request u to kindly renew my order

I have placed an order for purchase of samsung j7 mobile on 17/10/15 vide order no od[protected] . At that time disc. Thru sbi card payment is @10%, but on making payment thru sbi credit card i recd. Actual disc. Of only 5%. On purchase of rs.14999 i hav to receive disc. Of rs.1500 but i recd disc. Of only rs.750 and my a/c is debited with rs.14249, so i have to cancel my order . I dont know when i recieve my amt. Rs.14249 deducted from my sbi credit card . I feel shocked about this and want to lodge a complaint about this error in payment system of flipkart.

Sir, i buy samsung mob earphone online by flipkart, after not working, i go to the samsung care and they doesn't replace saying duplicate. DETAILS: Order ID: OD[protected] Order Date:[protected] Samsung EO-HS130DBEGIN HS130 In-the-ear Headset Customer name- jay prakash

I have this order on 05 october 2015. I have order double stand tv. flipkart had updated double stand tv on online site. I have booked arround 12.30 AM, date - 05.10.2015 and they have delivered arround 10am on 05.10.2015. Actually I have orderd double stand tv but they delivered single stand tv at my door step. after 2 or 3 business day i have called them and complaint that this is not my order. then flipkart told me that no problem sir we will exchange your tv. today 18.10.2015 i got a new tv same brand but new is same as a old. after replacement flipkart send me a again single stand tv. I have already complaint to flipkart. Please guide me properly. what i do..?

On 01/10/2015 at 12:29 am i placed an order for Ayorma Fairness and Anti Tan Face Wash with Order ID: OD[protected] and the expected delivery date was 13/10/2015 which was not delivered on that prescribed date. On complaining they keep on escalating my case but no action is taken yet. please resolve the issue. Mob : [protected]

Hi, flipkart is serious about business because customer service executive has frustrating to level that it can push customers away. I was happy flipkart customer few months back, recently I had such a bad experience with customer service. People sitting there don't know how to solve the problem, on asking to connect to manager I was put on hold. i has had place order OD[protected] on 8th October. When this order was in transit, showing status at Chennai, this was cancelled on 13th October at 12.02 by calling customer care executive. despite that this order was on the way for deliver. and on 15 this order was out for delivery . when i was refuse it to accepting it by saying that this order was cancelled on 13th of October. i would like to share one mail of customer care executive. that was written to me. i thing he reply me without knowing the fact. [protected]@flipkart.com via dynect.net Oct 16 (1 day ago) to me Hello, Thank you for taking your time to write to us. Order ID - OD[protected] Product - Mi 4i First and foremost please accept my sincere apologies for the inconvenience caused to you in this regard. I can understand the frustration due to cancellation of your above order and it was not our intention to create such an awkward and embarrassing situation for you. I realize how important this product was for you and I am sorry to inform you that as per the records due to some unforeseen circumstances, your consignment is being returned to us by our courier partner. Unfortunately, we are unable to reinstate it and process it from our end. Kindly place a fresh order for the product as per your requirement and rest assured, we’ll have it delivered to you without any hassles. Trust me if there was any option with me, I would have taken the ownership and have processed your request as per your requirement. A refund of Rs.12999/- has been initiated to your bank account and this will reflect in your account in 8 business days as per standard banking procedures. Please note, this is not the usual way that Flipkart renders services to its shoppers, though the same has been failed in your case. We agree that this shopping experience has not been a great one for you and we will make sure such instances do not happen again in future. We value you as one of our best customers and hope you will accept our sincere apology. I request your kind understanding in this regards and give us a chance to serve you the best. We value your presence with us. Regards, Sithara D Flipkart Customer Support next mail... [protected]@flipkart.com via dynect.net 11:55 AM (23 hours ago) to me Hello, Thank you for taking your time to write to us. I offer my sincere apologies for the inconvenience caused. I've notified your concern to our team and I make sure that your issue is resolved by October 20, 2015. You have my assurance that we’ll have your issue resolved at the earliest. I request your kind patience in this regard. Regards, Farheen Taj Flipkart Customer Support next mail... [protected]@flipkart.com via dynect.net 1:18 PM (22 hours ago) to me Hello, Greetings from Flipkart! Order Number: OD[protected] We have been notified by our courier partner that your shipment is being returned to our warehouse (on 15 October, 2015) as they were unable to deliver it. Once we receive the products in warehouse (It will take 4 business to get the item in warehouse from the date of return) we will refund the amount back to your debit card. This refund will reflect in 8 business days from the date of refund. Apologies for the inconvenience this may have caused to you. Thank you for shopping with Flipkart. Regards, Minroi Tikhak Flipkart Customer Support ... on the same way ever customer care executive on voice call narrating a different history. ... Please help me to get refund my money ASAP.

Why flipkart are not replaceing my mobile when it's under flipkat one month warranty and pleace tell me is mobile is heating more then 45% or 50% then it is not hardware issue your customer care compare moto X play to mi phone and told me red-me phone is also heating please clarify is i have purchase mi phone you are using smart check app and calculate the temperature of phone when mobile is ideal and even you are not ready to make a call same time when you are performing test and i have captured some screen shot with cpu temperature with application clean master you can also check the property of image sothat you can make sure that images are captured same phone or not and please remove the review options of your website because your employee have no faith on customer and they are not feeling shame full to say that customer review are not correct .i have all ready perform smart check on phone and i am able to see the result your service man told that mobile is heating 40 degree when i am not using a mobile so tack a legal action against my complain and relace my mobile or refund my money if you can . my order no OD[protected]

I had purchased One Plus paying Rs.19999 (that is no small money) on 29th June 2015 (Order No. WFLD[protected]) Immediately on receipt I lodged a complaint as the charger was not working. It was replced promptly But after a week of receipt of the mobile, I placed a request for solution as the battery was draining down fast. I was told, there will be a call to address the issue. Strangely, the call comes in and before the call is picked up, they hang up the other end.This compelled me to make multiple request. All of this were done within the stipulated period of return policy.Now I am told that the return request is rejected. I think they got confused with the replacement done with the charger and mobile phone issue. Now I am sitting with a dud phone and charging it all the time and looking stupid. There are no service centres in Chennai, Tamilnadu where I can go and get this corrected. Rejecting a request is the easiest thing that can be done, and thus proving that One Plus One and Flipkart are in the game of Sell Once and Forget I need a serious explanation for this and an immediate action.