Claimed

Flipkart Complaints & Reviews

2.8
Last updated Apr 30, 2024
Complaints 46697
Resolved
25440
Unresolved
21257
Quick Links
Statistics
Share
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Flipkart
Customer Service Contacts

Flipkart Phone Numbers

Toll free
1800 208 9898
5686
3183
Phone
+91 80 4274 9527
4780
3028
+91 80 4908 3910
1486
1271
+91 12 4615 0000
1309
1135
Fax
+91 98 0793 1547

Flipkart Website

Flipkart Head Office Address

Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India
560034

Flipkart reviews & complaints page 2098

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DEVANJAN MAITY
from Kolkata, West Bengal
Report
Copy

Disappointed by the Flipkart Services...

Address:Kolkata, West Bengal

Hi I recieved my Lenovo K3 note on 1st Sep 2015.My order id is OD[protected] First of all I must say delivery of the WS RETAIL is still good.I got my lenovo K3 note within the expected date. First 2-3 days my Lenovo k3 note works fine. But then starts the real issue:- 1)The phone is getting heated. 2)Touch is not working properly 3)Thirdly the battery power drains very fast, after charged to a 100% full and even after using...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rjshmunna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behavior

Address:Bangalore, Karnataka

Hello Team, I raised an issue regarding the delivery delay for one of the product in Flipkart requesting an call back, the support guy informed the same thing which was available in website, so i added up to take some more action from the detail which is already available. Then he escalated to one of the Manager named Deepika, eventhough she is in a superior position, she doesn't take any action. She used the word that she wont provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Balal Taiyeb
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to deliver

I am not able to even place the order as Flipkart says that it is unable to deliver to my address. However, I have ordered items priced more than Rs.9999/- in the past, but now it is not possible. As a resident of Patna which is also a state capital, I would like to ask Flipkart, what should I do if I want to buy products costing more than Rs.9999/-. I would also like to mention that the product is moto g 3rd generation which is exclusively...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ahmed Kasmani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased lenovo knote3 from flip kart. Heating too much. Order I'd. OD303805620604106000

Address:Mumbai City, Maharashtra

Order - OD[protected]
To:
Cc:

[protected] Forwarded message[protected]
From: Ahmed Kasmani
Date: Sep 16, 2015 11:05 PM
Subject: Re: Return request received for Items in your Flipkart Order - OD[protected]
To: "Flipkart.com"
Cc:

Sir,
Regarding above given order. Which was used and was heating too much, so it created problem in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
andy876
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Out of delivery area (Pincode-Address mismatch)

Address:Pune, Maharashtra

Order ID.: OD[protected] Phone model: Moto G (3rd Generation) On 13th September, I ordered this phone via credit card, the money got debited and I converted that to EMIS. Today while tracking the order, it displayed the above message " out of delivery area(address pincode mismatch). When I contacted Customer care, I was told that I will have to cancel the item, since I was not getting this order due to the above mentioned reason....
Helpful
18 other people found this review helpful
18 found this helpful
10 Comments
Report
Copy
R
rajkumar.chn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered Product not delivered and even refund also not processing also most 10 days - false information given by customer care

Address:Chennai, Tamil Nadu

How can trust if refunding the amount on time. I never seen this type worst service. I have ordered the product on 22.08.2015 the same was delivered on 30.08.2015. when I open the pocket there is no memory card. Same aware of your service execute who came for delivery of product and immediately called to customer care and informed. They assured that we will delivered the product within 2 working days but again taking one week time finally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basavaraj H M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordernot received even after promised delivery date

Address:Bangalore, Karnataka

Hi, my order no is OD[protected] Order was placed on 16th Sept’15, payments was made in advance and promised delivery date was 16th Sept’15 but still status of my order is PROCESSING. I called Flipkart Customer support executives so many times as well but not received any positive response/feedback to my questions. I must say that Flipkart is the worst website for Online Shopping. Additionally I have paid Rs. 500 for Flipkart First...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

Order no : OD[protected], first i got a damaged produt then raised for a new one, they sent another one but even greater damaged product, this time also i requested them to send a new one, they are saying that they will not send it again instead they will refund the amount of 6049. I have paid EMI through credit card, so now i have to pay 618*12 = 7416...a total of 1367 extra.. but i have nothing fault. totally irresponsible. how come...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kota, Rajasthan

I purchase samsung galaxy j7 on 02-09-15.company offered free airtel 4G sim.on purchesing samsung galaxy j7 .when I receieve mobile .free sim not there.So I request please send AIRTEL 4G SIM PRADEEP MEHRA([protected]) H.NO.2PATRAKAR COLONY NEAR NARCOTICS OFFICE MAHAVIR NAGAR KOTA 324005...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
birashwarsil
from bellary, Karnataka
Report
Copy

Defective handset with display line , overheating and rejected to refund

Address:Bellary, Karnataka

I have bought moto g 3rd gen from flipkart online shopping on 4th sep15. till date i am facing mentioned problem- 1) OVERHEATING 2)Display Line 3) hanging also several times i called customer care but they said your mobile is working fine through Smart-check online tracking. And rejected to REFUND. At last they asked for MOTOROLA service center Job Sheet for further Action. so i have attached service center(address given by customer care)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I've placed an order with flipkart for a smartphone (Samsung Galaxy J7). Order ID is OD[protected], on September 12th 2015. Committed date to deliver the product was 14th Sept. I was in wait for the same for a whole day since it was my moral responsibility to receive & to respect the order. Finally the order has been cancelled by them without my consent, at last, after putting lot of efforts I reached them over the Tel-con. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vjkadam
from Hyderabad, Telangana
Report
Copy

Received 3 time Wrong company product

Address:Mumbai City, Maharashtra

Dear Sir, From 4- sep-15 Order D-LITE Company 12 wt LED Blubs ( Order no. OD[protected] but that time i received Shine company LED, than i call customer care & inform issue they advise me kindly cancel this order & place new order again I place new same order D-LITE Company 12 wt LED Blubs ( Order no. OD[protected] but again I received wrong company LED Company name M+3 & on LED Blubs there is no company LOGO Flipkart...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karim27
from Agra, Uttar Pradesh
Report
Copy

Order Replacement

Address:Mumbai City, Maharashtra

My Flipkart Order ID is OD[protected]

I have placed an order of "ASUS ZENFONE LASER 2" on 2nd sep & got delivery on 10 sep from "FLIPKART"
Since 11 sep I m trying to replace my cell
But due to FLIPKART'S weird replacement policy I couldn't even place my replacement order
They are asking to install app for replacement by making a call after 1 day
After installing...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Shhivaa Mr.
from Bengaluru, Karnataka
Report
Copy

Misrouted and didn't give my order

Address:Hyderabad, Andhra Pradesh

Hi, my order id is OD[protected]. The item has been sent to visakhapatnam due to misroute i informed flipkart through mail but no response now they didn't send me the order but cancelled the order with out informing and sent me a sorry note...
Helpful
3 other people found this review helpful
3 found this helpful
6 Comments
Report
Copy
Address:Bangalore, Karnataka

I have ordered a LED TV on 16th August 2015, Order Id. being OD[protected]. I received the item on 18th August as informed. Installation was done on 20th August (So far so good). After the instillation I discovered that the product was a faulty one as the remote control was not working. I raised a request for replacement on 20th August... and then the saga of harassment started. I was promised that the replacement will happen on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep salwal
from Udhampur, Jammu and Kashmir
Report
Copy

Used or damaged product delivered

Address:Ambala, Haryana

I am a valuable customer of you. I am doing job in indian air force presently i am posted ambala. My registered mobile no is [protected] at ur flipkart.i ordered a led which i urgently need on 13 sep 15. Product was delivered to me on 9 sep 15 which was damged or may be used because of scratches and thermocol broken. Thats day onward i keep on doing complaint but no action taken at all. Flipkart is a world wide agency i think my complain is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deb1975
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Has cheated me as well as india govt also

Address:Darjeeling, West Bengal

I have purchase in online 1 spice stellar mobile from flipkart on 20 / 08 / 15. But when i received the set it was in dead condition then they replaced me a new one on 08 / 09 / 15. In new set i found it has only 4gb internal memory. But as per this set's configuration it should be 8gb internal memory. Then i have submitted a complain to replace the same again. Now today their expert talk with me and trying to convince me that i am wrong...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subbu Meenaksh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need my Money back

Address:Hyderabad, Andhra Pradesh

I returned the product back to the Flipkart. I have the acknowledgment copy from the Flipkart courier. Flipkart customer support acknowledged that they received the product back to them and Flipkart agent promised me that he is initiating the refund. But till now I have not received the refund. I need my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lalit mundhra
from New Delhi, Delhi
Report
Copy

Product not received

Address:Kolkata, West Bengal

I have ordered a micromax mobile by COD.Company saying they have delivered the same whereas I have not received anything.I complained to customer care and asked for name of person who received the mobile, they are unable to provide after repeated complains. Instead they are saying to buy new mobile....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandip Gole
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is not received even after promised delivery date

Hello, My name is Sandip Gole and I am from Thane, Mumbai. Mobile No. [protected], Emai. ID- [protected]@gmail.com I have ordered MOTO 3G mobile through Flipkart and my order no is OD[protected] Order was placed on 5th Sept’15, payments was made in advance and promised delivery date was 12th Sept’15 but still I have not received my order. I called Flipkart Customer support executives more than 30 times and sent couple...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy