Flipkart Complaints & Reviews

Address: 533101

I am booking a product from Instracar, rajahmundry branch order no:ID FMPC[protected] but we cannot received a call from your rajahmundry staff and also i provide address also but we cannot receive the product your staff says that not call any customer without door no. when i went to your office to collect the product at 2:30pm then your staff says that not have much more time to search the product . Iam asking why the staff not calling the customer . I want my product immediatly . so please arrange the delivery immediatly and give me reply asap.my mail id: [protected]@gmail.com Thanking you

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C

ch. rajas

from Hyderabad, Telangana

Nov 21, 2015

Please send my product immediately

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Address: 560067

Website: Www.flipkart.com

My flipkart order I'd is OD[protected], I Had ordered a jockey men's wear, but the product they delivered is duplicate, it is not my choice, not for my size.I had contacted flipkart customer care, they told me that the pick up facility in your area is not serviceable, and this is the second time that I am facing problem please do the fastest action.

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Address: 380026

Website: www.micromaxinfo.com

I purchased LED from flipkart with reference to subjected order id. During the time of purchase they offered 1 year company warranty plus 2 years additional warranty to total it would be 3 years. Now I am struggling to reach Flipkart to update my warranty to 3 years from 1 years but they are not responding. I tried to reach micromax customer care also but even they are not replying. I am really fad up and now logging this complaint. Please support for further clarification and proofs. I am ready with all. Regards, Pragnesh M-[protected]

Nov 26, 2015

Complaint marked as Resolved

I called Micromax customer care no 1860 500 8899 . On these no earlier response I am unable to contact Customercare Executive but Now I am able to contact. I had explain my issue and they send one SMS containing EW no.

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Address: 560046

Website: www.Flipkart.com

I tried to book this product on[protected] at around 01:00am
I booked it and proceed for payment.
There was a delivery issue at my address as the product cannot be shipped at my home address although i have booked lots of stuffs before from flipkart at the same address.
I tried 3 different locations in Bangalore.
1st my home address in Benson town.
2nd my office address in EGL Domlur.
3rd My Relatives home address in Frazer Town.

all address it was showing not deliverable.
i refreshed my page just to make sure everything is ok.
suddenly BOOOM..the price was increased by 5000 rupees and it was showing as 14, 990 rupees with 16% off..

Now the most ridiculous thing was when i am going back to the list of items its still showing as 9999Rs - and when i am clicking on it then 14, 990 Rs.
coz now flipkart knows that i am interested to buy the product so lets loot.

I don't know what kind of technique is this for fetching money..
after someone got interested to buy the product..
How can the price increased by 50% in 5 minutes.
and how couldn't it be delivered to the location which is not very tricky or remote area.
Flipkart this has really upset me..
I need explanation for this.
kindly explain..
Please Indian Consumer Complaints Forum..do something for this..

Nov 20, 2015

Updated by Afzal25 initial price was 9999 Rs after 5 minutes it was 14, 990 Rs.

Nov 20, 2015

Updated by Afzal25 After the price is increased to 14, 990 Rupees.. now its available for delivery in the above given locations and also wherever i want..

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Address: New Delhi, Delhi, 110047

Website: WWW.Filipkart.com

Sir, I did not at the time Hey shoes from FilipkartThe company is misgive O. Hu has already given in 1119. My cube the time the two worst has already happened. The Company 420. O. That should be against them Action. So that part could not misgive with someone.

Flipkart customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

Website: www.facebook.com

Hi Dear consumer court, I want to report seller "WS retail" and CEO SACHIN and BINNY BANSAL for infringement they sold me faulty device after that they trolled me till one month i asked for replacement but they keep saying our engineer will visit your home but nobody visited and after i csll them again then they said your replacement policy of 30days replacement has been over after that i go to service centre B2X janak puri, new delhi-27 they commited that they will repair my phone with new parts as i told them and you will get your phone next day they told me that they will call me after 8 days i visited service centre without informing them then i find my phone there they said it is repaired when i trying to use i found it was like in old dusty condition they put scratches on my phone and cover was opened then i ask them what you have repaired in my phone its you have formatted my device only then they said from our side phone has been repaired and they said your satisfaction doesn't matter said by senior of that service centre i have lost my business and time infact my money just because of running to service centre so i request you to ban this website flipkart and motorola because both are saying now we are not responsible for your phone and we can't even arrange your phone parts please tell them to refund my whole money or replace my device with new one Thank You Regards, Tushar

Nov 22, 2015

Updated by Tusshar015 Hi Dear consumer court, I want to report seller "WS retail" and CEO SACHIN and BINNY BANSAL for infringement they sold me faulty device after that they trolled me till one month i asked for replacement but they keep saying our engineer will visit your home but nobody visited and after i csll them again then they said your replacement policy of 30days replacement has been over after that i go to service centre B2X janak puri, new delhi-27 they commited that they will repair my phone with new parts as i told them and you will get your phone next day they told me that they will call me after 8 days i visited service centre without informing them then i find my phone there they said it is repaired when i trying to use i found it was like in old dusty condition they put scratches on my phone and cover was opened then i ask them what you have repaired in my phone its you have formatted my device only then they said from our side phone has been repaired and they said your satisfaction doesn't matter said by senior of that service centre i have lost my business and time infact my money just because of running to service centre so i request you to ban this website flipkart and motorola because both are saying now we are not responsible for your phone and we can't even arrange your phone parts please tell them to refund my whole money or replace my device with new one
Order ID: OD[protected] they keep rejecting my replacement of defective product flipkart is fake worst e-commerce website ban this website or help me to get new device exchanged i have bear all the losses this phone was paid by an EMI so now phone is off and dead and i am paying an EMI for dead phone which they are not replacing

Thank You,
Regards, Tushar

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T

Tusshar015

from New Delhi, Delhi

Nov 20, 2015

+1

Good

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Address: Banswara, Rajasthan, 327001

Website: www.flipkart.com

I have purchased Puma 917 Gr Lo DP Sneakers ( Size 8) dated 25/10/2015 which were delivered to me on time but with wrong size ( Size 11). I had made a request for exchange n same was accepted by company. It is showing expected time of delivery by 18/11/2015. Yesterday i called customer care for the help, but they asked to deliver goods to their warehouse and saying we are sorry we cant arrange delivery boy. Kindly resolve the matter.

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Address: New Delhi, Delhi, 110052

Website: www.flipkart.com

Dear Sir,

Once I was a fan of this online store (Flipkart). However nowadays these people have became the worst. They don't care about the customer requirement / satisfaction. Guess, because, they have grown so big with the help of regular customers like me.

This is the second time I am suffering from their proclaimed 'fastest service'. I think they are not happy in I am being a regular customer. Last time (a laptop) even though I paid extra (Rs.99.00) for fast delivery, they delayed the shipment and got the same after so many communications and phone calls.

This time they themselves said the delivery date is on or before 20th Nov. Now when I called today (20th Nov) they are saying my issue will be resolved by 23rd Nov. I need the product delivered today itself as I am going out of station tomorrow first half. I swear, I won't buy a single thing hereafter from these buggers and I will inform this thing to all my friends and colleagues.

Yours truly,
Sandeep Rajasekharan
+91 [protected]

Complaint marked as Resolved

Verified Support

Nov 26, 2015

Flipkart Customer Care's response Issue: Delay in delivery Resolution: Spoke to customer and informed us that order has been already delivered. Hence, closing the case.

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Address: 560066

Website: flipkart.com

We have placed the order LG 32LF581B 80cm (32) LED TV on 5th NOV 2015 and Received the order on 07-NOV-2015 . Flipkart scheduled Free Installation and demo on 10-Nov-2015. but still its not installed. We called and informed so many times still there is no response. Please install and give demo as soon as possible. Please find below the order details: Order ID: OD[protected] Ticke #: 543685

Complaint marked as Resolved

Verified Support

Nov 26, 2015

Flipkart Customer Care's response Unable to find the contact details to address the customer concern. However, mail sent to revert back with the relevant details

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Address: 641014

Website: www.flipkart.com

Hi iam gopi from coimbatore .. i have purchased lenovo k3 note on october 15.10.2015 order id OD[protected] the mobile is fully malfunctioned if asked for replacement they are not responding for my complaint kindly hel me resolve this problem.. they are not responding to my problem ..

Complaint marked as Resolved

Verified Support

Nov 27, 2015

Flipkart Customer Care's response Issue: Defective product Resolution: Spoke to customer and informed us that he has received the refund. Hence, closing the case.

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gopinathpsg

from Coimbatore, Tamil Nadu

Nov 21, 2015

upto now the problem is not resolved

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Address: 560043

As i Received Shipment of Suraksha LG HBS 730 Wireless Bluetooth Gaming Headset (2 Nos) on August 25th and the same was returned due to Duplicate piece they have refunded for only one headset ie., 987 and they cheated me of Rs. 987 with so many emails and calls they have not refunded still

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Address: Dehradun, Uttarakhand, 248001

Website: fkrt.it/9HgDouuuuN

Hello i am Pankaj Verma From 53 teachers colony Govind grah near hariom Dairy Dehradun Uttrakhand . i have purchase Donnear khaki casual Me. Shoes in October 17 2015 and it will delivered me in 26 October 2015. but it will damaged very soon, Please help me and replace my Order Order N. OD[protected]

Complaint marked as Resolved

Verified Support

Nov 27, 2015

Flipkart Customer Care's response Issue: Damage product Resolution: Spoke to customer and informed him that we won't be able give replace or refund, since the policy of the product have crossed, customer agreed. Hence, closing the case.

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Address: 742101

Order id- OD[protected]
i had cancelled this order past 3days ago as my father certain heart attack and hospitalised, i have really money problem.pls do understand and initiet the refund, i have got a mail that my refund was alrdy initieted bt its nt initieted yet..pls dnt play with the emotions and refund the amount.. cnfrmation mail attached

Complaint marked as Resolved

Verified Support

Nov 26, 2015

Flipkart Customer Care's response Tried calling customer, but unable to reach. However, mail sent to revert back with the alternate number. Follow up time updated.

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SUMANTA MONDAL

from Mumbai, Maharashtra

Nov 20, 2015

this is the attachment of the mail

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Address: Valsad, Gujarat, 396191

Website: flipkart.com

I had purchased 7.2 kg washing machine from flipkart which was defected piece, I had requested to flipkart for retun /replacement for which they told that tecnical person will visit your place instead of technical visit I got the msg that technical visit done and your return has been processed.

As per flipkart communication I have to send return by courier for which they will pay to me the courier charges in actual.
But I am facing the problem as the place where I am staying no courier company is ready to take this box and when I had contacted to Impaneled courier services (Safexpress) of flipkart they are not co-operating.

I had also contatced to flipkart customer care for the same but I am not getting any proper response .Just one answer "I am sorry you have to send product by your own"

Return Created for Items in your Flipkart Order - OD[protected]

Rishabh Jain

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Address: Bangalore, Karnataka, 500084

Website: Www.flipkart.com

I had ordered a product worth 2695 Rs and paid 100 Rs for its shipping.I have received a product costing 1900 Rs and after three times of replacement assurance from Flipkart they are sending me the same product worth 1900 instead of the product ordered and paid for.I have been writing mails to the customer support and the CEO Mr.Sachin Bansal. Truelly reckless behaviour towards prepaid orders. I definitely want a refund.But thought of making an effort so that others do not make the mistake of choosing Flipkart for prepaid orders.

Complaint marked as Resolved

Verified Support

Nov 28, 2015

Flipkart Customer Care's response Hello, Greetings from Flipkart! This mail is further to your post on Consumer complaints. On checking the complaint we are unable fetch any details regarding the issue. We request you to kindly provide the below mentioned details so that we can assist you further : Order Id : Registered mail id : Contact details : Awaiting your response.

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Address: New Delhi, Delhi, 122001

Website: www.flipkart.com

I purchaged a mobile on dipawali offer by online prepayment but after 10 days my order cancelled and now they are not given this product on same price .flipkart order no FMPP[protected] please tell me sir what i do .i had many mailed to flipkart but i havent any response till now please help me

Complaint marked as Resolved

Verified Support

Nov 27, 2015

Flipkart Customer Care's response Issue: Order cancellation Resolution: Spoke to customer and informed us that he has received refund. Hence, closing the case.

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A

Amit-kumar

Nov 19, 2015

1

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Address: Vadodara, Gujarat, 390012

I have purchased mobile lenovo k3 note from Flipkart but it is defective product, there is issue of Hanging, Battery Drainage, and heating...as per their policy if customer will find any issue in the mobile they can replace the product, but in my case they reject my request and deny to replace the mobile

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Website: www.flipkart.com

I had purchased a honor 4c from flipkart OD[protected] it had a defect in the product so i requested for replacement flikpkart told me to visit the service center and get a job sheet but the service center denied me the job sheet and said that that it is responsiblity of flipkart to replace the product so flipkart mailed me that they will solve the issue regarding the replacement by 9th of november then it was extended to 12th november then it was again extended to 15th november so i called the customer support they again told me that my replacement issue will be solved by 19th of november but again i got a mail stating till is extended to 21st november also flipkart are sending me same mail again and again regarding to provide details about the service center which i had already provided on 9th november and also another time.flipkart are just purposely delaying the issue so that my replacement policy ends which ends on 20th

Complaint marked as Resolved

Verified Support

Nov 30, 2015

Flipkart Customer Care's response Tried calling on customer "[protected]" unable to reach. However, mail sent regarding the replacement of the product and closing the case.

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Address: Gurgaon, Haryana, 122009

I had ordered Sukhi Exclusive three from flipkart .It was delivered on 27th Nov'15 . Two of the products were broken.The quality is also poor. My request for return of product is accepted but they want me to ship it to them.As I am a handicapped person I cannot do that.I want it collected from me. My registered monile number is [protected].

Complaint marked as Resolved

Verified Support

Nov 27, 2015

Flipkart Customer Care's response Issue: Damaged product received Resolution: Tried calling customer, but unable to reach. However, mail sent to revert back with the alternate number. Follow up time updated.

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Address: Mumbai City, Maharashtra, 421203

Website: www.flipkart.com

Worst Flipkart.. I had placed one order on 11th November 2015 and it will delivered to me on 21th November (As per flipkart delivery status). Today (On 19th November) i got mail from flipkart as "Cancellation of your order" I am speechless. It's 2nd bad experience of Flipkart. Seriously, i don't want any explanation on this from Flipkart team. From now, im never gonna buy anything from flipkart.

Complaint marked as Resolved

Verified Support

Nov 28, 2015

Flipkart Customer Care's response Hello, Greetings from Flipkart! We apologize for the inconvenience caused. On checking we see that there is no details to assist you further. Kindly get back to us with the below mentioned details so we can assist you further. Order ID: Registered Mail ID: Contact ID: Awaiting your response.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 2098

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