Flipkart Complaints & Reviews

I have purchased a lenovo A6000 Plus through flipart vide order No OD[protected] & the same has been delivered to me on 09 Oct 2015. On opening of the package, I used it for one day and after than the mobile has been stopped. Now I want to replace this mobile and a good mobile may please be send by the company.

I made some orders on flipkart dated 15/10/2015 for a lenovo 6000 plus Mobile with exchange and festive offers and payment made thru my credit card. Orders got cancelled by flipkart without consulting me, even flipkart courier partnernever call me regarding order, i several time requested for reinstated my order in same offer but flipkart people not agry. Details as below:- Order ID OD[protected] for Lenovo 6000 plus mobile dated 15.102015, I am already reset my old mobile phone now i am facing so many problem, kindly help for resolve in my issue.

On 15th October, 2015, I've booked a Moto X Play, android smartphone from Flipkart application. Afterwards, when I checked my orders on Flipkart app, I found that 2 orders have been placed, although I've booked for only one. Naturally, I cancelled one order from Flipkart app, which automatically cancelled the other order too, much to my dismay. Then, I booked again one Moto X Play using Flipkart app, which again resulted in 2 orders in my order-book. I did nothing this time, as it was on C.O.D, I thought I'll just accept one order and reject the other. Last night I went to check the status of the orders on Flipkart website and found that both have been shipped with the SAME tracking number. This time, I decided that the ordering issue was probably a software problem of Flipkart app. Hence, if I cancel one order from Flipkart website, all will be ok. I did just that, cancelled one order on 23rd October, 2015, which again automatically cancelled the other order also. I have called flipkart customer care regarding this issue, but they refused to resolve it saying that I have actually ordered 2 products instead of one, and that I have requested cancellation for both the products instead of one. They even said that because the orders were being shipped under the same tracking id cancelling one order automatically cancelled the other order, while I did not even placed the duplicate order. I demand a proper explanation of this from Flipkart and compensation for the time and anxiety it caused me to experience. Thanks and regards, Samiran Biswas email id: [protected]@gmail.com Ph-[protected]

My order id is:OD[protected] Name:Sriniwas Potale Email:[protected]@gmail.com On 15th of sept there was an offer on purchase of moto x play along with 9 offers. The offer was 100% cashback for 100 customers buying moto x play between 15th and 20 th of September. For this customer has to share moto x play on ping with his/her friends. I bought moto x play on 15th September and shared it continuously with my friends (3 to 4 friends) and because of which one of tge friend bought moto x play later. On 23rd October the result was e mailed to me by flipkart.com having names of 100 winners. But in the list of 100 winners, some names like Rahul Mahawar was repeated twice and winner no.s 39 to 47, 49, 50, 52 to 57 were missing. There were total 83 names( out of which some were repetition). I was expecting my name in the list because I'm a regular customer of flipkart. But this is a fraud. I Emailed my issue to flipkart thrice but they keep on saying your issue will be solved by 26 th October. I doubt that the whole list is fake.

Order no.. OD[protected] [Incident: IN[protected]] I have called Flipkart Customer Support 34 times for the refund of a mobile purchased in the month of 4th October 2015, Me received wrong products and returned back. The return process is complete on second week of October 2015. The return is accepted but he refund is not processed. So tired of making follow ups for this issue. No call backs as said or no response. Very bad experience with flipkart Flipkart fraud me not refund my amount flipkart companies chor h or fraud h customers ke sath fraud krta h Please solve my problems sir Return id no.31673640 Sachin bansal bhi chor h

Hi, i ordered 3 products 2 were from [protected] by name deepshikha sharma htc desire 626g+ and carlton london boots carlton london boots -ordered on 7th oct expected date was 19th oct, on 17th oct i got the message that before 7pm it will get delivered to me but your useless lier courier service didnt delivered to me and the same thing happened with me on 21st then on 23rd, on 23rd i got the message that it will be reattempted for the last time and will get automatically cancelled if not delivered. htc 626g+ was also out of delivery but same thing happened it was not delivered my another order by number [protected] rajashtani floral worth 1150 i put a replacement because colour which i ordered was brown and which i got was white its more than a month i have put a mail and with that also same thing happened that i will get my products but not one come to exchange it and automatically after 3 deliveries my request got cancelled well i must say flip kart is the worst site and having worst courier service i have ever seen, totally misguiding people, its a fraud company

I have send a return request for moto x play on Mon, 19th Oct. I got a message that to clarify my request there will be a call on Mon, 19th Oct but I didn't got any call till now. So, please call me now to clarify the return request for moto x play that is having heating and call problems and I want to return and get my money refund as soon as possible.

I had ordered a bag from flipkart and then after a long delay I had called the flipkart services where they informed me that I have to cancel the order since the product seller has cancelled it from their end. To know this update I had to call to the customer service but was not proactively informed by them. The next thing comes when I canceled the order.The amount was refunded to the flipkart wallet and now I can order for only those things which has been ordered by WS seller. I dont understand Why I have to suffer for the mistakes done from flipkart end.I am trying to buy things but not able to cause the product is not sold by WS retailer. But what should I do for that. Where do I wnt to search these things. This is ridiculous. i want you to look into this issue and resolve it for me. Thanks, George

Hi CCare,

I made a order with order no ID[protected], which is Lenovo K3 Note amounting to Rs 9039. The delivery date mentioned was 23rd Oct 15 at the time of order.

But till date it is not yet delivered. I was waiting for my orders delivery.

Please deliver the above said order asap, or else please let me know so that I can look forward for any alternate.

Thanks
Parsenjeet

I am really disappointed with flipkart the service is pathetic I ordered
ASUS ZenFone 2 on 11 Oct 2015 and phone is facing battery issues its
draining very fast I raised the complaint on 19 regarding the issue and
since then I have received calls regarding troubelshooting but my problem
is still not resolved till date today I received a call from an name
Mr.nasir who does not have any sense of talking to a customer I don't know
who made him the technical support personal. That joker has mailed me that
my problem has been solved can someone from flipkart send their personal to
check my mobile phone cause with my moderate usage its giving me battery
backup of 2 hrs and in heavy usage its even worst
I request flipkart to look into this matter and give me a proper solution
Regards,

Greetings! Biggest fool I am to place an order via Flipkart I placed an order of GOLAVELCRO-BLACK-44.but received GOLAVELCRO-BLACK-40 Order ID is OD[protected] MOBILE NO : [protected] MAIL ID ::[protected]@gmail.com I paid for this order in advance so that i can get this deal happily to present it to my son. Continuously I was tracking it from 17th october.

I made some orders on flipkart dated 13/10/2015 for a trouser and 2 tops. Orders got cancelled by flipkart without consulting me. Details as below:- 1. Order ID OD[protected] for trouser 2. Order Id OD[protected] for top 3. Order Id OD[protected] for top I am in urge requirement for ordered product and flipkart had cancelled my request. I was having a official trip for that I have ordered and now I don't have any option left. Kindly consider the matter.

I have placed my order id OD[protected] for Moto G3. I was supposed to get the delivery as on 22/10/15, however they unable to dispatch the same, and I received message stating that, we couldn't complete today's delivery of moto G3, we will call you shortly to provide further assistance. however on the same night I again received message stating that " your cancellation request for flipkar.com order OD[protected] has been initiated where as I have not initiated cancellation request. I have immediately contacted back to customer care to know the issue, as per executive, the order has been cancelled due to so many reasons and he is unable to tell me, asked to raise fresh request for the same.

Please look into this.

I have ordered one Lenovo K3 note during big billion sale which got delivered after one week. Used it for a day and found that the call quality was worst and my wifi was not working. Called customer care and they were telling stories. They rejected my request for replacement. I don't want this K3 note now and can't even trust these stupid big billion sales anymore. They have parceled a faulted product and now they are saying they can neither return it nor replace it. I want my product to be returned and the amount to be refunded.

Product Details
Invoice No : # DEL_GGN_[protected]
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
Sold By : WS Retail Services Pvt. Ltd., (Flipkart)

Retail Invoices/Bill

Invoice No : # DEL_GGN_[protected]

Warehouse Address: Industrial Plot bearing Rectangle No-28, Kila No-19/2/2 (3-4), 22/1 (5-8), 19/1/2 (1-19, and rectangle No. 28, Killa No 22/2/1 (0-8), Estate, Village Begumpur Khatola, Tehsil &

*Keep this invoice and

manufacturer box for

warranty purposes.

Product Title Qty Price Tax(%) Tax Total

1 7866.03 5.25%

412.97 8279.00

VAT

Price is inclusive of Promotional Discount of Rs

-800.00, Promotional Discount of Rs -920.00,

1. [IMEI/Serial No: [protected],

Total 1 7866.03 412.97 8279.00

Grand Total 8279.00

*This is a computer generated invoice.

WS Retail Services Pvt. Ltd :

Hi Team,

I have already raised a complaint against one of my order of Mi4i phone and complaint number is IN[protected].

Flipkart told me they will try their best to deliver it by EOD Thursday. But still i didn't get it.

The delivery guy came to my home on Wednesday and after checking phone he told he will come in 10 minutes didn't not come back. i called him many times initially he pickup my call then disconnected and then he is not at all picking up. I have already done the payment.

I just want to know is this the way Flip kart treat their customers.

I need the resolution any how by tomorrow or else i will logged a complaint against Flipkart and put all the reviews on social sites and ask my friends to do the so.

Please get this done soon. I know this is what happened when you do the payment in advance.

I placed an order for moto g3 cell phone vide order no OD[protected] and made payment on 11th oct 2015, I received the email confirming 14th oct 2015 as delivery date. When enquired about the product delivery on 14th, they say no idea about the product delivery and ask me to wait till 17th and on enquiring on 17th they told me to wait till 20th. And enquiring on 20th they said wait till 23rd as they themselves have no idea where the product is, and they are not able to trace out the product. Till date they have not delivered the product, flipkart is cheating customers like this.i am going to consumer forum against Flipkart for cheating.

Flipkart accepted my order for a bag. After 10 days (today i.e.22/10/15)they have sent a message that they have cancelled the order due to logistics problem while the same product is available on Flipkart for sale at a much higher price. Given below is the mail received from Flipkart. Delivery can be done now also. But they have cancelled my order unilaterally. I am being asked to place a new order at the present higher price which is nothing but cheating and is unethical. Vinod Jacob Sam, Chennai Hi Vinod, Greetings from Flipkart.com! We regret to inform you that our courier partner was unable to deliver following items in the Order OD[protected]. Please note that we have cancelled following items . ITEM CANCELLED QTY PRICE/UNIT Seller: KIARA Kiara Hand-held Bag 1 Rs. 568.00

Dear Sir,
This is bring to your kind notice that I have purchased Samsung Micro SDHC 32 GB Class 6 from Flipkart against order ID: OD[protected] & Tax Invoice # DEL[protected] dtd. 16-Nov-2014.

Now this card is not supporting . I have contacted flipkart representative over their customer care no.[protected] and they shown their inability to help in this matter and simply asked me to contact Samsung.
Again I have contacted one of the outlet shop of Samsung located in Sec-57 ( Bestech MAll) and they told to visit service centre for further enquiry whether it will be replaced or not?

It is very difficult to visit Samsung service centre as it work from 11am to 6 pm only. Also SAmsung should make certain arrangement that customer can submit their products at any of their outlet for replacement or repairing .

Please help me in this regard for replacement of SD card.

REGARDS:-
KAMLESH CHANDRA JHA
MOBILE NO:- +91- [protected]/ [protected]
GURGAON

|

Sir,

Greetings!

Biggest fool I am to place an order via Flipkart


I placed an order of Lenovo K3 note on so called fraud days "big billion days".continuously watched all your TV commercials to buy a good deal.

Order ID is OD[protected]
MOBILE NO : [protected]
MAIL ID :: [protected]@gmail.com

I paid for this order in advance so that i can get this deal happily to present it to my father. Continuously I was tracking it from 17th october.


Got a very beautiful message on 22/oct " your order is cancelled, as our service partner was unable to this order."

You (Flipkart cheaters ) can cancel a product at any time by simply saying or playing
" System error/technical error/courier partner is unable to deliver this product at this address / and many more lies"

So you did for this order also, simply saying that "due to delay we have cancelled your order, please order a fresh one "

Now very attractive computer fed line you have on flipkart toll free number "your call will be transferred to flipkart executive for your better support"

Hahahahha...biggest lie /in cometency to solve customer concern

Now another cheaters picks up the call and says that "Sir, we cant do anything, your order is cancelled due to some unexpected errors, we regret for this, you are our beloved customer.But we cant help on this, you have to make a fresh order"

What a bull. Why you have given this customer support post to them, while they give an answer like a child "order is cancelled than you have to make a fresh order"
who will bear the extra cost and the time i have spent on your useless app.


Please re look into this matter and called me as soon on below number.


Snapdeal has lost its business by doing similar practices, so you will also.(trail mail you can read one more good story)


+91-[protected] or +91-[protected]


Feeling Cheated ...

your beloved customer

Mohit Khandelwal
Quality Assurance
Cell +91 [protected]
Apollo Tyres Ltd.

----- Forwarded by Mohit Khandelwal/ATT/HR/ATL on[protected]:54 -----

From: Mohit Khandelwal/ATT/HR/ATL
To: Snapdeal Customer Support
Date:[protected]:47
Subject: Customer voice

[protected][protected][protected][protected]


Snap Deal Team!

Snapdeal is the worst ever experience I ever faced with an online website

Ordered mobile (2 handset) under the offer category, (Plesae find the Trail mail below)

Calling on Snapdeal
Customer representative 1- Your order is cancelled because you were not in the network when we were calling you for verification
Customer representative 2- Your order is cancelled because address was not correct
Customer representative 3- Your order is cancelled because the there was error in pricing of product(we were playing with price to make customer fools, we wanted to make customer scrolling the snapdeal app screen, we wanted to have fun with customer's time)


Will promote my friends for not to choose snapdeal ever in life


If I am wrong than just check out this blog, which randomly i found on Google while checking the Toll free Number


http://customer-care-contact-numbers.blogspot.in/2013/12/snapdeal-customer-care-...⇄


Mohit Khandelwal
Quality Assurance
Cell +91 [protected]
Apollo Tyres Ltd.

----- Forwarded by Mohit Khandelwal/ATT/HR/ATL on[protected]:13 -----

From: Snapdeal Orders
To: mohit.[protected]@apollotyres.com
Date:[protected]:16
Subject: Regarding your COD order: [protected]

[protected][protected][protected][protected]


My Orders | My Account


YOUR COD ORDER IS IN VERIFICATION QUEUE
Hi Mohit khandelwal,
We received your order. Please note that your order has been queued for verification. You may receive a confirmation call or email shortly in the next 24 hours (between 9AM to 8PM) to verify your order and contact details.


Your Order ID : [protected]
Order Placed on :[protected]:16:31


SHIPPING ADDRESS
Mohit khandelwal
Apollo Tyres Ltd Oragadam Sriperumbudur Chennai
kanchipuram dist
chennai - 602105
Tamil Nadu
[protected]


ORDER DETAILS


S. No. Item Name

1
Samsung Galaxy Note 3 (Black)
Delivery: Standard Delivery


Sub Order No. Quantity Price

[protected]

[protected]

2 8652


Total Amount : 17304
Shipping Charges (+): 0


Payable Amount: Rs. 17304


You will receive the order confirmation mail with further details, once verified.
Thank you for shopping with Snapdeal.com
Snapdeal Team

For any query or assistance, feel free to Contact Us


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To: Mohit.[protected]@apollotyres.com


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I have ordered a lenovo k3 note phone during big billion days and the company has not even delivered the phone to me and a message has been made that the address is not correct. I have ordered many products before this and all e delivered on same address. The customer care is not at all good they tell to enter a house number now where there is no mandatory field for house number box on the website to enter it. The company is using our money for some time and returning it to us after 10 days and they are earning interest by dong this in lots. In case of cash on delivery they will deliver everything to the address without fail. I am very frustrated with the service of Flipkart don't trust the flipkart delivery service.