Flipkart Complaints & Reviews

Before few days the flipkart and jabong in both if i place an order they accept the order immidiatly which order i have done with my credit card.but after some time they give me a massage that your order has cancelled and the refund amount will inisiate in 7-10 days in your account.flipkart has done this 12 times and jabong has atleast 10 times, means both have done at least 70 to 80 thousands have took the money from my debit card.suggest me please what should I do?

I purchased moto g3 amounting to Rs. 13000 from flipkart order no. OD[protected] on my account badshah.[protected]@gmail.com on sep 15 via COD. In two days there were practically 16 + dead pixels showing on the screen. i immediatey ordered for replacement on flipkart but they not making any attempts to contact me and solve my problem. Please make ur service representatives solve my problem and give me a replacement of handset at the earliest. Badshah [protected]

There is no home delivery on pin code 6 91533, kerala while there is no alternate way to recieve flipkart despatching goods .(resolve this issue by providing service or providing any alternate way to place orders on 691533) . by Joseph Antony client no; [protected]

Placed an order for 2 Mobile phone and it was a confirmed delivery on 9 days as per the site. Till now I have not received the items. I ordered this for my child's birthday at 13 sept 2015. I want compensation from the company for not keeping it's promise. Order id - OD[protected] Order date - 04 sept 2015, delivery date - 12 sept 2015 Thanks, Sanjit yadav

I ordered a seagate back up plus external hard drive of 1TB worth Rs.6069/-...First of all it took time to reach the postal destination...and after having received it was found that the product delivered was wrong...the product which I did apply observing its display in website had special detachable feature...since presently I am employed in such a location where the services of flipkart is not available..so I gave my hometown Guwahati for postal address.. after the product being received by my family members, I had to go Guwahati to bring it amidst my busy schedule...having found it wrong made me feel angry as I have to return it wasting again some time...finally I placed my return and it will be returned from address in ghy...this is really not welcoming...we are doing job sincerely in a pvt org. and people like me want others to run their business properly...FYI for necessary action if, any or applicable

I am a middle class person with a very limited pocket to meet my requirements. I purchased a Cell phone XOLO BLACK from Flipkart on 6th September 2015 for 13K Order ID: OD[protected]. Received the unit on 8th September 2015, the very next day when I received the unit it seems to be defective as the Touch screen auto works and is not functioning. I escalated the issue to Flipkart the same day but always received a Pending assistance, ie: Offered me a call back from 'Technical Support Team' The Technical support team keep on giving me stupid info like Format the phone, Check for updates, some how they delayed my request. when I got irate and asked for a team leader, they checked my phone with an application (smart check app) and within a few seconds the guy said the phone is all good as per there check and the return request is denied. Here I can not even unlock the Phone as its touch is completely not working and they said the return request has been cancelled and I need to check with the manufacturers ie: XOLO SERVICE CENTER and get in writing. I went to the Service center and got a JOB Sheet from XOLO service center, Emailed the info to flipkart, its 20th September 2015 and now again they are arranging a call back from technical support. I spoke with them almost 10 times or more, I am so disappointed and do not know what can be done on this. I need this Phone to be replaced or send my money back immediately. Than you.

I have booked a lenovo k3 from flipkart on 3 september 2015 i got delivery date 14 sept 2015 but my product is not yet deliverd and now the status is retuen by seller is showing n which address i have given to flipkart on that aadress 8-9 item are deliverd by flipkart itself OD[protected]

Sir date:19.09.15 sub;- wrong item delivered i am alok chatterjee, i ordered Silly People Women's Checkered Casual Shirt, order no.OD[protected], dt.16.09.15.but unfortunately your company send me wrong item.so i will request you replace it, and sent mr which i orderd.as soon as possible. Thanking you alok chatterjee contact no-[protected]

I have purchased one mobile from Flikart by order no OD[protected]. Thsi was defective and after contacting customer care of Flipkart they only tried to pass the time by giving online solution . When it was not got rectified they agreed to refund. Then the took the mobile from me on 7th September. But till then they are not updating the same in their website that they have taken the mobile from me. Earlier they gave till 7day then mail to sove by 18th, Ten they gave date 20th now they have given mail that it will resolved that it will be solved by 21.

I bought Samsung Galaxy J7 from Flipkart for 1499 Rs. I had gone through reviews of the phone on you tube before buying it and after that only I bought it. When I got the phone, checked its camera quality, both the rear and front cameras are worst and this feature was the priority for me. The phone's back button also doesn't respond quickly. I followed multiple times with Flipkart but these people are not ready to return the phone and neither they are giving me any alternative as in if I can return this and buy another phone.
I have kept the phone as it is since I have got it, I didnt use it at all. I am really frustrated buying it from Flipkart.
If you guys are listening and if customers are important than your sellers then kindly return the phone or give me an alternative to buy another phone.
Please respond at the earliest.

I have ordered one Moto e 2 nd generation OD[protected], when i recv the product, headphones are not working properly when i escalate this, flipkart provides me 500 rs amount on my wallet which can be only used through ws retailers, when i check headphone on ws retailer there on 3 things which can purchased saree, otg cable & cases of mobiles, there are no headphones available . when ask for some alternate solution the person say " SORRY YOU CAN USE THE WALLET ONLY ON WS RETAILER ONLY" I am a very old customer of flip kart & i even recomed flipkart to my friend but from today onward, i would never recomned any body to purchase any thing from flipkart .

I ordered Lenovo A7000 from flipkart around 2 months ago. They delevered a defective mobile and i'm facing problem every other day. Logged so many complaints, either the complaints are not rectifying or they are closing it like that only. I need replacement of the product.

I ordered “Lenovo Yoga 300 2-in-1 Laptop (1st Gen Pentium Quad Core/ 4GB/ 500GB/ Win 8.1/ Intel HD Graphics)“ laptop for my sister on 10-Sep-2015, OrderID: OD[protected], price 29990 INR. I paid the amount through debit card option. Next day (11-Sep), I changed my mind and decided to buy something else. So, I cancelled the order within 16 hours of placing order. That time the order status was dispatched by supplier (WS Retail). My cancellation was accepted. But on 15-Sep my sister received the laptop against my cancelled order. I was utterly disappointed that flipkart deliver against the order which is cancelled 5 days back. When I called customer care, they assured me that it’s a mistake from their end and will be picked up the item soon to initiate the refund. Also advised me not to open the box. Till now nobody neither picked up the item nor contacted us. Whenever, I contacted flipkart they escalated my issue and promising me to resolve in 24 hours. Today 19-Sep was ultimate date from flipkart to resolve the issue but nothing happened today. When I contacted local currier company, they said all they need a mail from flipkart for pickup. When I called up customer care, they set up a new resolution date.. 23-Sep. It is getting extended like this every time. The fourth escalation done today. Different people from flipkart is responding different way but nobody has any trace on my previous communications. I sent multiple mail but no response from flipkart. It’s like I am in infinite loop. There is no escalation point where I can reach directly. Feeling like trapped and cheated by Flipkart. I live in different country and from here coordinating the whole thing is like a punishment for my trust towards Flipkart.. I had such a confidence on flipkart that I ordered the same laptop again as the price was a bit dropped which I received today. So now I have two product at home. I can understand mistake can be done by any company but when there is no corrective actions after repetitive follow up to resolve the problem that they created, then I must say something is going very wrong with flipkart. I am a regular customer of flipkart and never faced such poor customer service before. Please do something to resolve the issue that flipkart created. My contact details: [protected]@gmail.com – preferred communication as I live in Sweden +[protected] Mobile

Hi, my name is Sohini De . I have placed an order in flipkart and sue to size issue I have returned the order and the refund date was on 17th. I have purchased the order by credit card . Now it is 19th I haven't received the refund. I have contacted the help desk of flipkart but no joy . I need this issue sort out and I need the money back. I will never purchase from Flipkart as the customer service is not satisfactory . Please contact me on [protected] between 09.00.00 - 11.30.00 am as I am free in this time only . Please reply with a resolution .

Order no: od[protected]
For: the bhagavad gita (English) - 1 no., by dr s. Radhakrishnan
Guaranteed date of delivery:[protected]I paid a higher amount for guaranteed delivery)

The delivery has not been made upto 11 am on[protected]

My order id is od[protected]. Its a laptop battery which has 6 months warrenty and i get on 17 may 2015 but this battery is not working no back up at all so i called flipkart customer care and they told me to talk to dell for this we dont have dell service centre in bikaner so i called dell customer care but they told that this battery is 2011 model and they cant help us in this. I called flipkart again and again every time a new person pick up phone again i repeat my problem to them and afetr a particular time call gets disconnected. Sir please solve my matter as soon as possible because if my 6 months period will expire then they will not do anything... They are harrasing me mentally thank you

Hi I have purchased a HP 15-af024AU APU Quad Core A8 - (4 GB DDR3/1 TB HDD/Windows 8.1) Notebook (15.59 inch, Turbo SIlver Color With Diamond & Cross Brush Pattern) form Flipkart on August 2nd 2015 vide Order IDOD[protected] . I have paid the complete amount through online. A offer for HP Laptop bag was bundled with this product which Flipkart haven't sent to me. On speaking to their customer care they are straight away denied of about the offer. And meanwhile they have even update their website without the offer. This is really a kind of deceiving the customers and I want justice and need to resolve at the earliest. regards, Karnati Venkateshwarlu.

I baught a lenovo K3 note from flipkart on 6th Sep my Order id is OD[protected] .I Got this phone on 8th Sep, I gifted this phone to my GF. She used it for a day and told me about the phone speaker issue. We ignored this saying network problem but finally we got to know this is the phone problem and flipkat gave me a defective product. I raised a request for the same and i got insured from them that this phone will be replaced and as per the replacement guarantee that flipkart gave on there website is (If you have received a product in a damaged or defective condition or it is not as described, you can return it to get a replacement within 30 days of delivery from sellers with Flipkart Advantage or within 10 days of delivery from other Sellers.). But the fact is flipkart doesn't look back to the customer who paid them. They made me mentally harassed by telling me this will be get resolved asap, and made me feel poor telling me if you don't have internet connection we can't help you. Now i want my money back from flipkart along with the compensation.

I have ordered 2 products from your website (2 lingerie) on 13th September. Order ID - OD[protected] & OD[protected]. I faced a size issue and wished to return it or exchange it, if the size is available. I called up the customer care on 17th Sep and asked for return of the item & the lady told me that it has been processed and I will get a mail soon. I didn't get any update on the same. On 18th Sep I called again & I was told that the return and as well as exchange is not possible for this item. That means its a sheer wastage of my money and Flipkart has nothing to do with its customer concern. So far I have been ordering & sometimes returning or exchanging items. But this is the first time I faced this issue and I am highly disappointed. I want my money back or exchange of the product. Else I will take this complaint to the highest level.

I got a faulty moto g 3rd generation mobile which have ordered[protected] from filpkart, from starting only it has started showing problem, when complained about it to flipkart they are not taking it seriously stating that you could have installed many apps and some crap where phone has only pre installed app, and there proper service center as well is not there, 1 is there called B2X, there service is also horrible, they don't have ph no as well to inquiry, daily i ll have to go 2 times personally, its has heating issue, sim slots have pin missing and software problem as well, after giving complain also 3 or 4 times Flipkart giving some dates and neither reverting back nor solving my problem.and now they are telling 30 days return policy is over, where as mistake is on their side.