Flipkart Complaints & Reviews

I order my power bank on 15 oct and i still dont get it on time, you are such a unbeliveable company who doesnt care about custmers
i need my power bamk today befor 8 pm because i m leveing ahmedabad today.
you take money 5 days befor delivery such cheapest servies you provide
my order item cyber power cp-bc 10400
my oreder id is OD[protected]
kindly please send my item today befor i leave.
thank you .

Not Trust with Flipkart/WSRetailer-Order cancelled without notification for MOTO X Play PREPAID (16, 749+15, 344=32, 093/- ) Order

Sub: Without confirmation cancellde MY 2 MOTO X PLAY Orders on SUNDAY 18-Oct-2015 (Holiday for me on Office Address )

Order ID: OD[protected] Item)
Seller: WS Retail Review Seller
Order Date: 15 October, 2015 6:26 PM
Amount Paid: Rs. 16749 through Credit card
[protected][protected][protected]
Order ID: OD[protected] Item)
Seller: WS Retail Review Seller
Order Date: 15 October, 2015 8:01 PM
Amount Paid: Rs. 15344 through Credit card
___________________________________________________________________________
I ordered Moto x Play ( Amount paid via Credit Card - Proof of Prepaid order details image attached... ) on Flipkart Big billion Day with offer price also with exchange mobile offer on Order Date: 15 October, 2015 6:26 PM,
flipkart ekart courier(2 seprate orders but same tracking ID) try to delivery for me in Office at 17th Oct 2015 after noon around 12.30PM, courier guy asked me i need exchange old for delivery( moto e 1st Gen mobile IMEI No : [protected]/[protected]), that time of delivery i told to guy "i need delivery on monday(19-Oct-2015) so sheduled delivery for fixed monday"
That guy ok i will be update to delivery for monday ...
Note: - i rised one email to flipkart [protected]@flipkart.com i need one moto x play today delivery for 16, 749.00 / another one monday delivery because of that order had exchange mobile ... but I dont no Flipkart 2 orders merged with one package of etracking ID.. Its not my mistake, flipkart mistake ...

But SAME DAY I GOT ONE sms from VM-EKARTL - " Hi! The Repalcement for the order Moto X Play+1 more items would be delivered before 9pm by Rajesh P . Request you to keep the item ready for return." I called to Rajesh P, said that already scheduled to monday because of 2 ORDERS MERGED WITH ONE (Exchange mobile monday to give and get new mobile) SO I NEED MONDAY DELIVERY

But Flipkart cancelled my order without my permission or notification on 18-Oct-2015. on time of saw that cancelled order massage in mobile i stocked ...!!! What doing Flipkart !!!

Suddenly call to flipkart toll free no... i Request to please stop cancel request I NEED ONLY MOTO X PLAY PRODUCTS ONLY but no proper response from cs...

After i called to local delivery guy (Rajesh P ) said that " automaticalled cancelled (RDO) ur by flipkart"

I NEED ONLY MOTO X PLAY ONLY SAME OFFER PRICE - Otherwise i will file case in chennai court via our ADVOCATE

Dear super supportive team, On the first day of big billion day I was super excited and awake till 3 am and after a lot of research and thinking I ordered 3 products and one more FLYING MACHINE SLEEVELESS PRINTED MENS JACKET worth 672 which was the first order I placed with order OD[protected], and almost instantly I received a mail and SMS that my order has been approved . I was really happy and I followed up big billion day in the following days, ordering lot of products from the other contact number [protected] ! I was excited that I would be receiving the product very shortly but guess what you gave me a shocker that the product is cancelled failing to contact me thrice . I am considering this a big lie as we were here at the home all the days you say that you tried to reach me and my phone next to me all the time . this first theory was told to me when I first contacted you around 130 am on the 19 th Oct as soon as I got a cancellation mail from your end . since then I have called your cc 8 times and all the time your agents tell me to wait for 24 he's and then call will be arranged . the second theory I heard from your social network team is that the product was canceled due to technical difficulties, the third being unavailability of product . I have 4 of the calls recorded . I have completely lost faith in you. If you can't stand to your words why play with emotions of customer ??? I have talked to sathvik who claimed he is the manager and in frustration and of his rude behaviour I went on to cancel all my products, that includes the swiss knife that I had plan of purchasing from 6 months . I have talked to Roshin TT who said he is the manager and that he will arrange for call back, and then shailesh who said nothing can be but I should have to place order again . am I mad ?? The product is now 2699! I also talked to gulshan nanda recently who said he is manager Mumbai hub and he has now promised he will call back in 24 hrs which I think will never happen ! I have spoken to Akshay, dala lama and many others who just transfer the call to fellow agents and make them talk like supervisors and managers !! I can clearly sense everything fishy happening here, starting from cancellation to reasons and way of handling customers . I have already uninstalled your app for my good ! However I demand the product I had ordered to be delivered shortly or to compensate me with 10000 for playing fool, wasting my precious time, harassing and mental torture I have gone through in the days before ! I have approached a lawyer already and he said give one last try and if not we will sue them ! I want to bring to your kind notice that you had to compensate 6000 for cancelling a product worth 400 for a customer named atul !! If I don't get proper resolution in the next 24 to 48 hrs regarding delivery or compensation I am taking SERIOUS LEGAL action against your company . all my trust with you and the love for your company has gone with this incident ! I will be waiting for one last positive response from your end ! For your reference Contact : [protected] Email id : sharath.[protected]@gmail.com Order id: OD[protected] Complaint number 1 : IN[protected] complaint number 2 : IN[protected] Tracking id : FMPC[protected] Thanks and regards, Sharath

I have ordered for a Maharaja Whiteline Nano (MX-147) 500 W Mixer Grinder with the Order no.OD[protected] from flipkart shopping site on 14 oct 2015..The shipment was sent through: Ekart Logistics Shipment Tracking ID: FMPC[protected]...The product was out for delivery on 17 oct 2015..but the item do not reached me because o[censored]nknown reason...and the order was cancelled and returned back without contacting me on 20 oct 2015..i have contacted the costumer care many times during this period and they were reluctant to give me details about the courier service...neither the shopping site and nor the courier service try to contact me on my working cell number...

I purchased Tupperware Best 4 Container Lunch Box order on Wednesday, JUL 15, 2015 (OD[protected] of Rs830/- Through Flipkart seller by M/S Happy Sell 99 delivered on 22/7/15 on cash on delivery. I took the item without opening the box and left Patna where i posted in service. When i opened the box i found that the item did not match the decription of the product mentioned in Flipkart. I am a valuable regular customer of Flipkart...

Hai sir
I am Gurupadmanaban, (cell no [protected]) having account in flipkart residing in perambalur (pin 621212). I want to purchase "MRSAREE EMBROIDERED FASHION HANDLOON COTTON SAREE (PINK COLOUR)" WITH MRP1799 and the offer price 1199. whenever i login to flipkart i see that " THE PRODUCT IS UNAVAILABLE TO 621212"
At the same time i see the same product loging through my friends account on his mobile, I see that the same product is available at 621212. Why do you show the difference to order a product ?. Then how can i continue as a customer in flipkart. Can u make me to avail the product in perambalur.
thank you

Hi, My order (OD[protected] has been out for delivery since 2 days. Today[protected], a delivery van came at my door and asked me to take my order but after searching for a while he told me that my order was not there. When spoken with the flipkart support executives they said that there is no way they can contact their delivery partners.I have written 3 mails to their team as well but it seems they do not even read what is written as I have got the same reply that my order will be delivered before the stipulated date.There is no one to complain to as well. It has been out for delivery for two days! The field executive has come to my house without the order! The support team is clueless and very insensitive. I had paid the entire amount beforehand and I regret placing the order.I hope someone from flipkart addresses this issue via this forum. I will wait for some response and if they remain insensitive, I will take this issue to the consumer court. They have been taking consumer complaints very lightly and their executives's behaviour is very unprofessional. Regards, Yadvendra Singh [protected]

Lenovo make Mobile K3 Note — Replacement of Lenovo K3 note mobile phone . 1 Review Add a Comment J P Yadav on Oct 5, 2015 Dear Sir/Madam, I have purchased Lenovo K3 note through Flip Cart with OD[protected] on date 09.09.15 Invoice No .del[protected] Product Handsets/VL37043 /Lenovo ("[protected]", " [protected]") . It was seen that it hangs occasionally and reverse/back button did not work occassionally. I have on line customer care complained on date 03.10.15, Complain no INCIDENT ID[protected], and all the said act done what said by customer care such as Factory reset, rebooting etc . Inspite of this all in vain . Hence you are requested to please change the existing hand set . as it is defective piece. Thanking you for early response & action please. Niraj Yadav 448/449 Omnagar society Dindoli Udhna Surat Gujrat India Surat 394210 Phone No. [protected] Till date no any action taken by yours

Hi, I have ordered on big billion day and felt happy that i got confirmation too. And don't know suddenly got messages and mails its cancelled. Its very bad that flip kart cancelled my order almost Rs 16749/- which i purchased through my credit card. I have only one question who will pay my credit card financial charges. Really this is ridiculous and big fault from flip kart side. This is not at all fare, flip-kart is cheating customers. Below orders got cancelled without any intimation. OD[protected] Thanks, Flipkart User id : jignesh.[protected]@gmail.com My Ph number

Flipkart is a big cheater, its executive provide wrong information to the customer due to that information customer stuck in big trouble. i placed a order of moto g 3rd generation mobile on 7-oct-15 with id number OD[protected] promise day was 16-oct-15. i placed that order on EMI and i paid First EMI to the bank 16-oct-15 with interest RS 130 but i did not get my mobile at promise day that was 16-10-15 then i called to the flip kart and asked my product, they said my product has been cancelled. they cancelled my product without any information to me and i was paying EMI with interest to the bank. now they are excuse to me that the Shipment was Detained By Regulatory Authorities of sales tax noida and courier partner has cancelled the order. when i paced the order how courier partner can cancelled my product . if flipkar cancelling my order they should refund my money with interest which i have given to the bank as interest or other solution is they reorder my product and deliver to me as soon as possible. this whole scenario should come to social media platform so that no other person got stuck such type of cheating by the flip kart.

Hi, I have ordered on big billion day and felt happy that i got confirmation too. And don't know suddenly got messages and mails its cancelled. Its very bad that flip kart cancelled my all orders almost Rs 60000/- which i purchased through my credit card. I have only one question who will pay my credit card financial charges for late payment when flip-kart paying back after my billing date. Really this is ridiculous and big fault from flip kart side. This is not at all fare, flip-kart is cheating customers. Below orders got cancelled without any intimation. OD[protected] OD[protected] OD[protected] OD[protected] OD[protected] OD[protected] Thanks, Flipkart User id : janardhana.[protected]@gmail.com My Ph number : [protected].

I purchased two products from flipkart of Rs 13998, I did online transaction with SBI Card on which 10% cashback scheme. According the 10 % of 13998, I should have got 1400 Rs, but they gave me only 730 Rs, I logged a case to flipkart, they are saying that I can avail only 1450 per card, as I already availed Rs 1020 in earlier shopping with same card. My concern is that Your system showed me complete 1400 rs Discount ie 10% of 13998 at the time of transaction. It was showing me the cost Rs 12598 of so I proceed with the order. OD[protected] If your system would have shown me correct message "You will get only 730 Rs discount due to max 1450 rs policy per card" then I would have not proceed with the transaction, Or I could have changed my order with in Rs 730 Discount Or I could have used another SBI Card. Sameer Tyagi

Maine 12/10/2015 ko MOTO G3 FLIPKART se order kiya tha cash on delivery. Mera order successfully placed ho gaya or mujhe delivery date 19/10/2015 show kiya gaya. date 19/10/2015 ko maine item trace kiya to kolkata me show kar raha tha 13/10/2015 ka uske baad ka koi process nahi tha. my contact no. is [protected]

I have ordered few items from Flipkart in 2 different Order Ids and 2 different transactions. 1. OD[protected] mobiles and 2 memory cards) 2. OD[protected] mobile in exchange offer) But at the time of delivery, 2 orders got merged and delivery person unable to delivery the product as one of the order(OD[protected] got cancelled. This is not my fault as because I have ordered separately to avoid exactly this situation. But now both of my order got cancelled. Flipkart is blaming the Seller(WS Retail: trusted seller of Flipkart) as they have packed 2 different order in the same courier pack.But after some discussions now they are blaming me that I should not oder 2 different orders from the same Seller for same delivery address. So I told them to mention this policy in their Terms&Conditions section. The executive persons are very rude and told me that they can't do anything. But in a different call, one of the senior person told me Sorry and told also they will escalate the things and I will get the delivery within 24 hours. But at midnight(12:35 AM) I got the sms that order got cancelled and refund initiated. Now they are saying different reasons for the order cancellation. I am fade up with this kind of behaviour from Flipkart. How can they cancelled a different order without my consent.

Hi, I ordered a necklace set from flipkart 2 weeks before and flipkart has cancelled my order giving me an explaination that they routed it to a different city wherein I have entered the right address.It is really upsetting for me when my wedding is around the corner and after 2 weeks I get to know that the order is cancelled.This jewellery I was suppose to wear with my wedding dress.This makes me feel that I made a wrong choice of going with Flipkart wherein they don't understand their customers and their needs. My order number is - OD[protected]

This is the work site i have ever see i have order a kurta from seller Ishwar first time they cancel my order saying the product is not available in that size please order another then i order in another size again happen the same thing and i order one more time and the same thing happen even after writing to them about this they dint take any action against seller and still showing that product on site even though seller is not having the stock . I wasted 25 days waiting to have the desired product and also block my money for these many days .

Re. OD[protected] [Incident: IN[protected]] I have called Flipkart Customer Support 34 times for the refund but amount not refund i am one mobile purchased in the month of 4th October 2015, i received wrong products and me this products is returned back. The return process is complete on second week of October 2015. The return is accepted but he refund is not processed. So tired of making follow ups for this issue. No call backs as said or no response. Very bad experience with flipkart Flipkart fraud me not refund my amount flipkart companies chor h or fraud h customers ke fraud krta h Please solve my problems sir Return id no.31673640

I booked a Lenovo K3 note on 15 th october and the order was successfully placed. For 3-4 days the order tracking was showing what appeared to be the location of product. But on the day It said it reached the nearest hub near my location, it showed "Out of delivery area (Pincode-Address mismatch)".I had been waiting for this phone pretty seriously as I have no other. I can't call home and I'm desperate. When I contact flipkart they reply like its usual and all i need to do is order again. I don't even know when they will credit the amount.I bought this phone at a discount price.Now I'm in deep trouble.@flipkart your customer service is full of. Learn from other sites like Amazon.

I NAITIK GANDHI [protected] ([protected]@gmail.com) had ordered moto g3 (oreder no. OD[protected] on thu oct 15 6:57pm and ordered moto x play (oredr no. OD[protected] on thu oct 15 at 7:21pm . I wanted to cancel moto g3but it could'nt cancel so i thought to reject it at time of dilevery, but on 19 oct when i received the order the bill was common for both and i couldnt cancel the order for moto g3 . so i requested the person tot come next day . i called flipkart from 3 nos i spoke to yogesh, vikram, akask and 1 lady and 2 men but i couldnt get a positive response
i had a talk with yogesh for 15min at around 10:;50pm but he hung up the phone and canceled both my order
even akash and vikram just kept my phone aside
vikram told me to order motox play once again, but i ordered during sale which was for 16999 and now it is for 18499
who will pay me 1500??????????????????????

i want my moto x play order to be dilivered as soon as possible at 16999

Hi,

This is regarding a complaint against cancellation of all my order automatically by flipkart

I placed 3 different order on 15th October 2015.Following are the details
1)Order ID - OD[protected]
Product - Lenovo K3 Note

2)OD[protected]
Mi 4

3)OD[protected]
Moto G (2nd Generation)

The 1st product (Lenovo K3 Note)was fully paid and other 2 were Cash on delivery.

I cancelled one of the product i.e Moto G 2nd gen and all my other 2 products are cancelled automatically without notifying me .I called the customer care immediately and that time they told that, they are uncancelled the other 2 products.To confirm the matter i asked them to send me a email. Also the customer representative told me that he is going to send a email .After 30 mins, I checked the status of products and the statues were still Cancelled.
Also i checked the email and i didn't get any mail regarding this.

Finally, i sent a mail to [protected]@flipkart.com.to look into the matter and and to process my product.I request them to process at least my 1st order which amount was fully paid.But like coping and pasting the text they sent a big mail without helping me.

I called the customer care representative after 1 hr and try to convince them that, this was a fault from their side.They agree on that and told that their web site server is not working so they are not able to process my request.Again i called the customer representative and now they told my products are cancelled because I cancelled one of them.

Please let me know what kind of logic you have implemented here, that if someone cancelled one product with different order ids, different payment method and with different time, then automatically you cancelled all the products without caring about to the customer.

Thanks,
P.K