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Flipkart Complaints & Reviews

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Updated: Jun 17, 2026
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G
Gsb1407
from Mumbai, Maharashtra
Oct 19, 2015
Resolved
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Address: New Delhi, Delhi, 110062
Website: Wow. Flipkart. Com

Dear Sir/Madam, Here I would like to draw your attention that I Had ordered a Red Colour Ladies suit from Flipkart on 13.10.15. But when the parcel checked, I found the product material is Quite Cheap Quality and different colour than the colour I had ordered. Apart from it no Dupatta material received.! Hence the Product I received is not useful for us. so You are requested to either Exchange the product and provide the the correct one or cancel and refund the amount. Thanking You, With Best Regards, Girish Singh
Complaint marked as Resolved 
Verified Support
Oct 20, 2015
Flipkart Customer Care's response
As there is not customer details. Hence, mail sent to customer to share the details, once customer get backs to us will address the issue. Hence, closing the case.
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    T
    Th Issac
    from New Delhi, Delhi
    Oct 19, 2015
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110014
    Website: Flipkart

    I've order a product from flipkart on 15th Oct 2015. However, today 19th Oct 2015 i got a text message stating that ' Your shipment from flipkart with ID S[protected] was attempted today for delivery. We were unable to deliver to you'. I call customer care stating that i didn't even got a call from the delivery guy. The lady (Rosy Customer id 5700) told me that calling customer is not mandatory for delivery. I was like what??? she said it's the policy of the company (flipkart) not to call customer before delivery. I have bought many product from flipkart however this is the weirdest thing i've ever come across. Please update your website so that we as customers will be aware of what's happening. Yours faithfully P S John
    Complaint marked as Resolved 
    Verified Support
    Oct 20, 2015
    Flipkart Customer Care's response
    As there is not customer details. Hence, mail sent to customer to share the details, once customer get backs to us will address the issue. Hence, closing the case.
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      R
      reshmi chaurasia
      from Chennai, Tamil Nadu
      Oct 19, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110086
      Website: www.flipkart.com

      Dear sir or madam.. my name is reshmi from delhi-110086. i m post graduate from delhi university.(mob.[protected]) mene 9 feb 2015 ko ek silai machine flipcart se online order ki. machine mene apni mother k nam pe order ki (ANARA DEVI)after 7 days mujhe mere ghr pe receive hui. id:OD[protected]product id) lekin 15 16 dino bad hi wo chalni band ho gai.fir mene online online complaint nmbr dhunda.mene kafi sarre calls bhi kie but sirf mujhe new number reffer kia ja raha tha jisse me kafi confuse ho gai thi kabhi kisi se bat krti thi to kabhi kisi se but after one month mujhe on call in march me ek nmbr diya gaya wo tha [protected] Mr.Vivek (mumbai) mene just unhe call kia unhone meri problm suni or kaha me abhi bsy hu apko call back krta hu. unhone nahi kia mene 1 week tak wait kia. then mene fir call kia nmber bsy many times and no reply. kuchh dino bad mene fir nmber try kia to mujhse kaha k me abhi kafi bsy chal raha hu bad me call krna in june me unhone thik se rply kia or kaha k apna product id or name sms karo. mene kia. after some day mene fir call kia to unhone kaha k ap mujhe mumbai address pe apni machine post kr do me replace kr dunga. mene request ki k me middle class fmly se belong krti hu courier charge 250 rs. nahi pay kr paungi. then unhone kaha k "HMARA DIMAG KHARAB HE KYA ?JO TUMHARI 1000 RS KE PRODUCT K LIE HM APKE GHR PE LENE AAENGE OR SAHI KRKE WAPIS DENGE." ager replace karani he apko khud machine hamare product center bhejni padegi. fir mene kisi tarah courier company search ki or 3 august 2015 ko 250 charge pe wo machine 116/117 kashiram jamnadas bldg no 5, p d mello road, mumbai-400001 VAT/TIN NO.[protected]C add. per bheji. courier detail---"AGC Akash ganga" courier nmbr 91323177 after 10 days mene confirm karne ke lie call kia ke "have you got it" he replied that i will check and call you back. but 10 dino tak bhi unhone koi reply nahi dia mere bar bar call kerne pe bhi wo bsy kahke call kaat dete. then last time bole k bar bar call krke dimag mat kharab karo hame or bhi bohot kam he apki tarah faltu time nahi. but ek lady customer se ese bat krne per mujhe bura to laga but mene bohot hi politely bat ki or batya ki mujhe sewing machine ki bohot need h app plz replace krke bhej dijie. but ab tak mr. VIVEK(mumbai) mujhse bs kabhi order nmbr bar bar mangte h ya fir ye puchhne lagte he k "APNE KIS COMPNY SE ONLINE YE MACHINE ORDER KI THI" i sent him all details many times on text and on watsup. i have proof. DEAR SIR OR MADAM.. 3 august se leker aj 19 october ho gaya but meri sewing machine mujhe aj tak replace hoke nahi mili jiski mujhko mujhe bohot jaroorat thi becose me stiching krke apni stdy ka kharcha nikalti thi . but Mr.Vivek ke misbehave se mujhe aj tak pareshani hui or nuksaan bhi sath me kafi frustation or time waste or pesa laga .unko to bs ye lagta he ke mene shok k lie sewing machine magai thi. at the last mene fir se kisi or customer care pe bat krke sari bate batai but fir bhi wo sirf oral hi satisfaction hi dete rahe . now finally ...me apse ye ummid krti hu k app mujhe jldi hi NOT ONLY MACHINE INFACT JUSTICE. dein. thank you ... reshmi chaurasia ([protected]) new delhi-110086 sultanpuri e-1/267..
      Complaint marked as Resolved 
      Verified Support
      Oct 20, 2015
      Flipkart Customer Care's response
      Tried calling customer, but unable to reach. Also, unable to sent mail to customer from SA due to error. Following the case.
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        R
        R4cc
        from Vijayawada, Andhra Pradesh
        Oct 19, 2015
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        Address: Bangalore, Karnataka
        Website: flipkart.com

        I was ordered two items in flipkart on 14th Oct 2015 (Big Billion Day sale)
        Order id: OD[protected]

        while i'm placing the order Flipkart is not responsive, i'm in a hurry to place the order,
        For that reason i entered the 522510 instead of 522503,
        on 19th Oct i got recieved a message that one partial item was cancelled due to wrong pincode, Then i noticed it was wrong pincode, there is no prior information to me before cancelling the order
        i called customer care immediately and asked them about cancellation, and i requested to deliver second item to that address(Second item is in transit which is shipped today 19th oct, i got idiotic response and stupid Service.

        now they told me the second item also will be cancelled due to that reason,

        instead of solving the issue, they told me to place the order again,

        On big billion sale i got those products in discounts, who will pay the raised prices? flipkart will Pay?

        i need that product to be deliver...
        It happened with me as well, order id: OD[protected], I had paid through EMI and now I had to contact bank to cancel the EMI bank is asking for refund, which flipkart initiated but it will take time to be credited, due to the application issue, instead of 700054, I selected 700091 which was coming as a pop up on my mobile screen. They have cancelled the order, atleast 7-8 times called the customer care, spoke with zaidi shadiq, he has given me a complaint id: IN[protected], spoke with Abhay on the same day 13/11/2015, told it should be delivered, today 14/11/2015, around 1 PM they called and told they can not deliver the product as pin code is wrong. When I called Flipkart first time, they did not confirm the same and they hang up the call, I did not get any SMS or phone regarding the order during the shipment time, it is still near by hub, the address is well known Apollo Gleneagles Hospitals, 58, canal circular road, saltlake. The pincode should be 700054, instead of 700091. However, they do not bother to provide the information at the first time. I do not know whether my EMI will be cancelled or not, flipkart is cheating..
        It happened with me as well, order id: OD[protected], I had paid through EMI and now I had to contact bank to cancel the EMI bank is asking for refund, which flipkart initiated but it will take time to be credited, due to the application issue, instead of 700054, I selected 700091 which was coming as a pop up on my mobile screen. They have cancelled the order, atleast 7-8 times called the customer care, spoke with zaidi shadiq, he has given me a complaint id: IN[protected], spoke with Abhay on the same day 13/11/2015, told it should be delivered, today 14/11/2015, around 1 PM they called and told they can not deliver the product as pin code is wrong. When I called Flipkart first time, they did not confirm the same and they hang up the call, I did not get any SMS or phone regarding the order during the shipment time, it is still near by hub, the address is well known Apollo Gleneagles Hospitals, 58, canal circular road, saltlake. The pincode should be 700054, instead of 700091. However, they do not bother to provide the information at the first time. I do not know whether my EMI will be cancelled or not, flipkart is cheating..
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          ravi12b1
          from Mysore, Karnataka
          Oct 19, 2015
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560066
          Website: www.flipkart.com

          I have my order booked in flipkart OD[protected] . They have cancelled my order in the system so irresponsibly with out even informing me. And the customer care is as irresponsible about the same . I have clearly given my address with all the details. I have even given them my alternate number if my current number is unavailable some times. i have called the customer care and the delivery boys personal number about my availability and my alternate number. They made all empty promises and blatant lies. finally to realize that my order has been cancelled in spite of some 10 followup calls to various people involved. My main complaint here : NO one i mean no one, the floor manager of customer care, the customer care representative. The delivery department boy, the delivery department supervisor, no one took minimum responsibility in their duty. How can a delivery guy cancel my order without even visiting my place inspite of providing the address., contact number and alternate number and following up with them multiple times in person related to my order. This is completely shocking.. .I some responsible person from flip-kart look into the issue and apologize me in writing and also refund my loss in the process.
          Complaint marked as Resolved 
          Verified Support
          Oct 20, 2015
          Flipkart Customer Care's response
          Spoke to customer and informed us that without intimation order got cancelled. And, I informed him will take strong feedback and escalate to concern team regarding order cancellation. However, I informed him to place fresh order, customer agreed. Hence, closing the case.
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            amitkumar841084
            Oct 19, 2015
            Resolved
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            Resolved

            Address: 249201
            Website: www.flipkart.com

            Re. OD[protected] [Incident: IN[protected]] I have called Flipkart Customer Support34 times for the refund of a mobile purchased in the month of 4th October 2015, found wrong and returned back. The return process is complete on second week of October 2015. The return is accepted but he refund is not processed. So tired of making follow ups for this issue. No call backs as said or no response. Very bad experience with flipkart Flipkart fraud me not refund my amount flipkart companies chor h or fraud h customers ke fraud krta h Please solve my problems sir Return id no.31673640
            May 11, 2017
            Complaint marked as Resolved 
            Verified Support
            Oct 20, 2015
            Flipkart Customer Care's response
            Duplicate. Already working on this. Hence, closing the case
            Oct 23, 2015
            Updated by amitkumar841084
            Order no.. OD[protected]
            [Incident: IN[protected]]
            I have called Flipkart Customer Support 34 times for the refund of a mobile purchased in the month of 4th October 2015,
            Me received wrong products and returned back. The return process is complete on second week of October 2015. The return is accepted but he refund is not processed. So tired of making follow ups for this issue. No call backs as said or no response. Very bad experience with flipkart
            Flipkart fraud me not refund my amount flipkart companies chor h or fraud h customers ke sath fraud krta h
            Please solve my problems sir
            Return id no.31673640
            Sachin bansal bhi chor h
            Re. OD[protected]
            [Incident: IN[protected]]
            I have called Flipkart Customer Support34 times for the refund of a mobile purchased in the month of 4th October 2015, found wrong and returned back. The return process is complete on second week of October 2015. The return is accepted but he refund is not processed. So tired of making follow ups for this issue. No call backs as said or no response. Very bad experience with flipkart
            Flipkart fraud me not refund my amount flipkart companies chor h or fraud h customers ke fraud krta h
            Please solve my problems sir
            Return id no.31673640
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              S
              sudhirmangla
              from Delhi, Delhi
              Oct 19, 2015
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              Address: Faridabad, Haryana, 121002
              Website: www.flipkart.com

              I have ordered a Lenovo A2010 Phone form Flipkart. Order number for the same is OD[protected]. Phone got issue it get discharged in 15 minutes flat. I have raised a return request on 17th Oct. I was told return will be processed in 2 days. Then today (19th Oct) I got email the issue is being escalated we will get back to you by 30th Oct. Called Flipkart multiple call but customer case does not want to listen they are saying wait till 30th Oct. They are making fool of me just by giving dates. I have tried return from amazon they pick up the item in less then 24 hours. and here is Flipkart which need 15 days just to analyze if they can accept return or not. Flipkar is a fraud company.
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                D
                Dileepgowda
                from Bengaluru, Karnataka
                Oct 19, 2015
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560010
                Website: WWW.FLIPKART.COM

                We have purchased 3 no's of Dress Materials on 08/10/2015. we have received the materials on 13/10/2015 we not satisfied the materiel (they showing in the app Different materiel, and sending the Different item), so that we have return the materials on 15/10/2015. we had a request to Flip kart Dress materials amount. Still We not yet received the amount of 2450/- Materials return id:OD[protected] OD[protected] OD[protected]
                Complaint marked as Resolved 
                Verified Support
                Oct 20, 2015
                Flipkart Customer Care's response
                Spoke to customer, informed that placed an order in the name of "Malathi" and requested for refund in the name of "Dileep". Hence, asking the customer to get back to us with the declaration form.
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                  s_ravindran
                  from Mumbai, Maharashtra
                  Oct 19, 2015
                  Resolved
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                  Website: www.flipkart.in

                  My name is shruti ravindran, since the past twenty-four hours, every purchase by a woman registered as "shruti shruti" in Mumbai has been forwarded to my email address, even after my deleting my account. This is annoying. It also makes me feel that if flipkart can't monitor such things, my contact details are not safe with the company.
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 20, 2015
                  Flipkart Customer Care's response
                  As there is any confirmation from the customer, mail sent to the customer to get back to us with the account details. Hence closing the close.
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                    H
                    hroy181
                    from Mumbai, Maharashtra
                    Oct 19, 2015
                    Resolved
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                    Address: Jaipur, Rajasthan, 302011
                    Website: flipkart.com

                    I purchase a mobile from flipkart in exchange offer i already read all the terms and condition of exchange offer but when suppplier came to my doorstep he told me that ur mobile is not include in exchange becouse its has a creack on touch pad (this condition is not mentioned in terms and condition ) when i ordered they accepted my old mobile and approve it i tried to contect from customer care but didn't rply (on the given number on website. and after cancellation of my my order i got a message thet we contect you soon about the order cancellation .but didn't get the call. this is really hope breaking services that one time they acceptd your old mobile and without and term or condition the delivery man rejected your exchange. i want this offer according to terms and condition. my order id and ither information are
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 20, 2015
                    Flipkart Customer Care's response
                    Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                      Nitika Sawhney
                      from Noida, Uttar Pradesh
                      Oct 19, 2015
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: flipkart.com

                      My complaint with Flipkart is ongoing. IN[protected] To my utter dismay, Flipkart is actually a cheater. I ignored all the negative reviews and decided to take Flipkart service during Big Billion Days. Only to see that the discounts and offers they were promising were not meant to be. They probably only want to increase traffic on the website and not serve customers. What they did to me is as follows: They took my order and so forth payment of over 5000, which included a Smartphone, mobile phone cover and a pair of sandals. I was eligible for cash back. Since I did not get the discount I was eligible for, I wrote E-Mails to the customer support team. At first they tried to justify with their stupid logics that the discount I received is correct. However when my calculations actually justified that they wrongly calculated actual payment, instead of giving me the extra cashback - they cancelled my entire order. And very happily just messaged me saying your order has been cancelled. I had ordered the phone for my mother as Diwali gift however Flipkart only knows how to deceive people. It is not bothered about customers' emotions, time and money. I don't know what is this hype for. When they are not capable of delivering products and offering discounts, then why this promotion and hype! They are big cheaters. Flipkart has done wrong not just to me but many others. Another friend of ours who ordered a phone during the same days, also told us yesterday that his order was cancelled. Flipkart is actually making a fool of people. In the name of heavy discounts, they are only minting money and do not know how to competitively stay in the business.
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 20, 2015
                      Flipkart Customer Care's response
                      Spoke to customer, inform about cash back related and order cancellation, she has mentioned do not want to conversation over the call, she will get back to us with an e-mail and disconnected the call.
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                        Anjana Majithia
                        from Mumbai, Maharashtra
                        Oct 19, 2015
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                        Address: Nashik, Maharashtra, 422101
                        Website: www.flipkart.com

                        This is really ridiculous. I feel cheated. Show me when & where u tried me to confirm my order. The fact is you must have excessive orders & that's why you cheat me. I really don't like your false commitments on huge advertises. I will expose this thing on fb & Twitter. Thanking you for cheating Anjana Company's e-mail This is to inform you that we tried contacting you to confirm your COD order OD[protected], but were unable to reach you.Due to this reason, the order had to be cancelled. We apologize for the inconvenience this may have caused. Please find below the summary of your order OD[protected] at Flipkart.com:
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 20, 2015
                        Flipkart Customer Care's response
                        Tried calling customer (thrice), but she receiving and disconnecting the call continuously. Hence follow up on the same.
                        Company confirmed my order on 16 october 2015 on 8:14 am, still you tell me that you are not confirmed my order.
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                          George Mathan
                          from Chennai, Tamil Nadu
                          Oct 19, 2015
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695003

                          I bought a Moto G3 and faced complaint on Touch Screen and Power Button. On raising replacement request your Execute gave trouble shooting for Hanging issue and rejected replacement. Even now the phone has issue and when I raised complaint no revert received and by completion of 30 Days I was given a mail saying request is rejected and cannot be replaced. Solve my issue and dont give these kind of fraud replacement promises. This is cheating from Flipkart
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 20, 2015
                          Flipkart Customer Care's response
                          Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                            Prabhav Jain
                            from Delhi, Delhi
                            Oct 18, 2015
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085
                            Website: www.flipkart.com

                            Earlier we ordered iBall Raaga Q9 Multimedia Speaker from flipkart. but these speakers are second hand clearly. firstly, a connecting wire is missing. second, sound is inaudible unless wire is pushed with a lot of effort. moreover, there seems to be a dent in the speakers plus the packing of speaker is horrible . unfortunately, the return period is out of date but we have been betrayed by flipkart. this was meant to be bday gift and it hurts when you sell product like this. I think Flipkart has lost at least 7-8 valuable customers.
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 20, 2015
                            Flipkart Customer Care's response
                            Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                              Kshitij Atre
                              from Basi, Punjab
                              Oct 18, 2015
                              Resolved
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                              Resolved

                              Address: 134109

                              My order has been cancelled without proper intimation to me. This is beyond acceptance and now i am unable to place the order again. Now system is not taking order and stating order cannot be placed on the said billing address. I would request you to please look into as to why my order has been cancelled without any justification. Matter taken up with FLIPKART But With No Proper JUSTIFICATION at all.
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 20, 2015
                              Flipkart Customer Care's response
                              Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                riblr69
                                from Bangalore, Karnataka
                                Oct 18, 2015
                                Resolved
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                                Resolved

                                Address: 560002
                                Website: www.flipkart.com

                                Please check following mail which i am mailing everyday to flipkart but they are not response on it. Flipkart Conern team taking time from last 12-8-15 but not solve till today and harassing me. Please provide me seller company details to register consumer case against supplier. I want to register FIR against this issue. It is very urgently. Note: Your feedback link is unable to process from our end. My feedback is totally negative coze here fraud by supplier and flipkart not ready to resolve this issue. I am not satisfied with Flipkart concern team.
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 20, 2015
                                Flipkart Customer Care's response
                                Spoke to customer, informed that your account has been already freeze (blacklisted) in Flipkart. As our internal team has confirmed that customer is a re-seller, has owned electronic shop in the name of "RISHABH INFOTECH" in Bangalore. Hence, we are unable to entertain any request raised by the customer.
                                Flipkart Team has promises me to provide display offer and replace wrong product and they are taking long time to solve it. Now flipkart freeze my account unnecessary without solve my problem.

                                I have all the sufficient deviance to proof it. Flipkart cheating with me. Now they are telling that you are reseller, yes we are business man and doing chttp://www.consumercomplaints.in/flipkartcom-your-return-request-against-your-o... accessory business not of Laptop. So what???? They have to inform me before if that type issue. Why they are telling like this??? Now flipkart cheating me of Rs. 31, 000/- plus Offer for value of Rs. 42, 000/- approx. I have all the records to proof it.

                                If flipkart is genuine, then why they are allowing me all transaction for last 1 year. They must pay us Rs. 31, 000/- of wrong products and Rs. 42, 000/- of offer which they have given me before. Please check screen shot and update me on it without fail. I donot want to take any goods through flipkart.com if they have freeze my account. But fist they have to solve my issue as per my records. We will add image in next video.
                                Flipkart concern/back end team not doing work properly and adjusting all complaint without investigation. The suppler is 100% cheated me on it. And now seller is not showing in flipkart panel after I have inform them about register FIR against flipkart and seller. If seller are genuine then why they move from flipkart panel. I want clarification on my issue. We will not leave you in this issue. Flipkart team have to investigation on it. without investigation and resolve issue, how they freeze my account ???????? It is wrong. They must solve my issue.


                                Note: Flipkart cheating with me but we cannot bear my lost. If they again ignore it, this issue will go in public through public advocate and media channel. I will expansing more on it but finally i will proof it. It my promise.
                                Dear Customer,

                                We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 25 Oct, 3:30 PM.

                                Thanks,
                                Flipkart Customer Support

                                Again extended time by flipkart.
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                                  divyanshugupta6831
                                  from Aligarh, Uttar Pradesh
                                  Oct 18, 2015
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122016
                                  Website: misbehaviour

                                  I have placed an order on Thursday 15/10/2015.My order id is *OD[protected].You have cancelled my order when I have accidentally drop your call .You should have mailed me first before cancelling my order. When i placed my order for REDMI 2 PRIME laser it cost only Rs. 4549 but today it is cost 6999 now i am gaining a loss of 2500 because of your silly mistakes. I request u to kindly renew my order
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 20, 2015
                                  Flipkart Customer Care's response
                                  Spoke to customer, informed that tried calling you thrice, but we are unable to contact you to get an confirmation for high value product and apologized that wee not are able to re-initiate as per the company policy. Hence, closing the case.
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                                    Vaibhav Gupta Vibhu
                                    from Delhi, Delhi
                                    Oct 18, 2015
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                                    Address: Mathura, Uttar Pradesh, 281406
                                    Website: www.flipkart.com

                                    I have placed an order on Thursday 15/10/2015.My order id is *OD[protected].You have cancelled my order when I have accidentally drop your call .I am college student its is not possible to receive your call every time.You should have mailed me first before cancelling my order. When i placed my order for Asus Zenfone laser it cost only RS 9199 but today it is cost 9999 now i am gaining a loss of 800 because of your silly mistakes. I request u to kindly renew my order
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                                      ajay navalakha
                                      from Shujalpur, Madhya Pradesh
                                      Oct 18, 2015
                                      Resolved
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                                      Website: FLIPKART.COM

                                      I have placed an order for purchase of samsung j7 mobile on 17/10/15 vide order no od[protected] . At that time disc. Thru sbi card payment is @10%, but on making payment thru sbi credit card i recd. Actual disc. Of only 5%. On purchase of rs.14999 i hav to receive disc. Of rs.1500 but i recd disc. Of only rs.750 and my a/c is debited with rs.14249, so i have to cancel my order . I dont know when i recieve my amt. Rs.14249 deducted from my sbi credit card . I feel shocked about this and want to lodge a complaint about this error in payment system of flipkart.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 19, 2015
                                      Flipkart Customer Care's response
                                      Tried calling customer (thrice), unable to reach out customer (Not reachable) follow up required on same. want to inform a customer amount Rs. 14249/- has got initiated on October 17, 2015, due to tool issue unable to send mail to customer will do a follow up.
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                                        jjjp
                                        from Delhi, Delhi
                                        Oct 18, 2015
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                                        Sir, i buy samsung mob earphone online by flipkart, after not working, i go to the samsung care and they doesn't replace saying duplicate. DETAILS: Order ID: OD[protected] Order Date:[protected] Samsung EO-HS130DBEGIN HS130 In-the-ear Headset Customer name- jay prakash
                                        Hi All i personally feels there should be some option try out the product before we actually for them and then make the decision for buy or not buy.
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