Flipkart Complaints & Reviews

Dear sir maine Flipkart per 24 September ko ek order book kiya tha jo abhi tak bhi prapt nahin hua hai. Customer care per baat karne per vah roj nahin nayi nayi date de diye ja rahe hain lekin product ko koi ata pata nahin hai. 23 October ko pura ek Mahina ho jaega delay hote. Please help me

My flipkart order of mobile price 17000 has put on hold but the payment has been done by credit card and there customer service says that your payment has been done wait your order will be confirmed but its 24 hrs now but it is not confirmed yet pls help.

Order ID - OD[protected]
Return Id -[protected]

Its been 9 days since I've recieved this wrong product and you guys are just doing fake promises time and again to delay the process even more and more.

Ordered - MSI ALPHA 15 (₹88k something during BBD)
Recieved - MSI BRAVO 15 (₹50k normal price)

Seller - BUZZINDIA (he has rating of 4.8 although only 6 months old and the address he mentions in invoice is fake one)

I have all the proofs and recording o[censored]nboxing and laptop that i recieved then why are you mentally harrasing me all these days.

I was thinking of buying the same product from Amazon but chose Flipkart considering it promotes Indian products more but now after facing such horrible customer support from Flipkart and no resolution by you guys for all problems is really frustrating and disheartening for me.

You have first promised resolution by 12 then 14 then 15 then 16 by 2pm but now that I've called you guys have told me to wait till 19 October
Is this the way to treat honest and genuine customer who has prepaid all the money recieved wrong laptop and having all the proofs regarding my problem.

Talked to several customer support executive however all they do is fake promises about timely resolution nonsense and whenever i call them for follow up on my case they just extend the given date and give new date 3 days further.

I am truly disturbed by Flipkart Customer support it's nothing but misery to me.

I ordered this product but got a different item inside the package I request for replacement but they rejected my request also not refunded my money Order ID - OD[protected]
BLACK BRUSA Women Tan Heels
4, Tan
Seller: BLACKBRUSA

The order containing Google Pixel 6a was to be delivered on 30th Sept but is delayed. Later I got the message from the delivery agent on 9th Oct that it will be delivered within 10 min when I was not available at home. The order is yet to be delivered and I got the message that the issue will be resolved by 14th Oct.
Can you please explain why it is taking so much time when one can easily track the movement of the consignment?
I am really disappointed bt the service and response of the Flipkart team in handling this issue. Why it should take more than 15 days to deliver prepaid orders and how Flipkart is going to compensate for the deficiency in services.
When The Product is Delivered, I need a good amount of Compensation from Flipkart.

I ordered the smartphone Poco c31 and I returned the product in returned time but flipkart not pickup the smartphone and not give me replacement/Refund please solve my issue

Order ID - OD[protected]. The leatherette fabric sofa set 3+1+1 ordered on sep 23, 2022. Till now the order is not delivered today also . For that item the cancel option also not showing. Daily they postpone the delivery date . I dont know where is the item . Till now i didn't get any mssg on delivery agent for the delay process . Payment also completed from my credit card . They daily postpone the dates today it shows ur order will be delivered on October 29, 2022. One month completed i order the item. I dont have any patience . Very worst service i have ever seen in flipkart

I am Flipkart's regular costomer. I usually prefer to pay on delivery. But in every order showing pay some amount in advance such as rs 30, rs 50, rs 80 etc.. Please make my account fully on COD. I can't make half payment in advance....

As per tracking ID- FMPP[protected] the items should be delivered on 15.10.2022. after that one message received on 15.10.2022 for unsuccessful delivery however as on date there is no communication and feedback on this. We are lodging complaint against this kind of service in consumer complaint division.

I am Manjunath M I'm purchased mi tv from flipkart on13/10/22 it was delivered on 14/10/22 and instalation date was 14/10/22 so no any installation person was not contacted me on still date of 17/10/22, flipkart was saying your installation preferred date was canceled it was postponed so why this type worst work doing flipkart was saying installation person was called you you're not receiving the call so installer was canceled the installation

I was ordering toy for my relative first I scan my debit card enter remaining details and did the process ahead enter upi pin and all. Then my transaction was declined then again I try to make the payment with the same method then flipkart redirect me to bank's page then thier I entered my upi pin and transaction was successful.
Later I see in my bank statement money was debited twice from my account but flipkart didn't refund it.
I talk to flipkart customer service they said that money has been refunded successfully from our side.

Hi I am Manjunath I am purchased mi tv from Flipkart on 13/10/22 and instalation date was 14/10/22 so til date was 17/10/22 so no any one instalation person could not be contacted me I was raise the complaint in flipkart but flipkart person saying instalation was canceled by you it was re scheduled so flipkart not supporting for this problem he saying it was resolving as soon as same on 4th so please help us for this problem

My Flipkart account was hacked and the email id was updated to another email and multiple orders was placed which I cancelled but hacker paid some bills for which their was no option of cancellation .Even after complaining for several times the customer care never resolved my problem. I am trying for 2 weeks but they are not helping at all. Now it is showing that I have to rs 5271 which I haven't used and even after telling the customer care executive they did nothing to stop the pay later and let the hacker use it. Now they are just saying we will resolve this and extending the dates and marking issue as resolved without resolving. I am so much frustrated now everyday I call them they say concern team will contact within 24 hours but they are not contacting

Flipkart cancelled my 2 products without any notice,

Now i want the same products with same price or complete difference amount to be added to my Wallet
I purchased product for 24020 and now the product is 27470, it means if i want to order same product i need to pay 3450 Extra . I want this 3450 to be added to Flipkart wallet for each product it means 6900 for 2 products...
Order id 1 : OD[protected]
Order id 2 : OD[protected]

Complaints are still pending
IN[protected].
IN[protected].

Please help

Good afternoon sir/mam, I have bought a mobile named Realme GT Neo 2 (8 GB RAM, 128 GB ROM) worth of Rs. 480/- in a website named Flipkart Lite Explore Plus through Google Pay. I came to know that it's a fake website and my money was debited and credited in their account. So, could you please help me to get refund of my money to my UPI account.

I ordered Redmi 10 prime amount of 11325 I paid whole amount Without any doubt also I have checked times of delivery packages was intact sealed condition.

While I opened I found there are mobile missing dispatch cookies small packages instead of mobile. I have already captured unboxing footages.
I contacted flipkart customer support regarding this they created return request after that a mam called me from concern team and said wait 24 hours refund will be happening.

But after sometime I got refund rejected mail. They rejecting my refund request again and again without my permission I have sufficient proof .

They required my documents I also submitted all type of my documents after that they rejecting my return.

They also requested on new return my ID proof card which I already shared my all documents proof but still not refunded.
I recently raised new return request return id -[protected]

Please do take immediate action on it and refunded my money

They asked me to share I'd proof card I already shared my all documents but still not refunded.

Please refunded my money immediately.

This was my 3rd time shopping from Flipkart grocery and 1 Grocery item is always missing from all three of my orders. I have complained last two times but in vain, no one resolves the issue nor refunds money. Whatever discount they give, they take it by not delivering one item. This is purely THEFT. Should I call them CHOR company ? Who told them to send open parcels to people's house ?

Missing items was not the case when they used to send packed boxes. Now the delivery boy delivers open items. Theft is bound to happen of attractive food items. Flipkart customer support is useless. They think their delivery team is honest and customer is lying ?? They say grocery has been delivered at your place as per our records. We can't do anything. I agree you delivered the order, but an item was missing. What is the solution for missing items then ? Why don't they refund money after customer complains ? If customer complains to delivery guy, he says to call Flipkart CC. If only Flipkart does the job perfectly, customer won't lose money in this chicken or egg scenario.

My current order ID is : ODI[protected] from which Atta Maggi big packet is missing. Please REFUND my money since you did not deliver the item.

From my previous orders, a peanut packet of Rs 123 and Sunfeast dark fantasy pack of Rs 110 were missing. CC just don't do anything for your missing items no matter how many times we chase them. Ultimately customer gives up chasing and chose to lose his money. This is so frustrating.

On 13th of October I received delivery confirmation related to my 8066 rupees ordered.
But i didn't receive any order.
I raise complaint with Flipkart on 13 October and they said we will contact you on 14th morning 10, and issue will resolve on 15 October. Today is 17 October, but i didn't receive any update or any confirmation how much time it will take.

I ordered Redmi 10 prime amount of 11325 I paid whole amount Without any doubt also I have checked times of delivery packages was intact sealed condition.

While I opened I found there are mobile missing dispatch cookies small packages instead of mobile. I have already captured unboxing footages.
I contacted flipkart customer support regarding this they created return request after that a mam called me from concern team and said wait 24 hours refund will be happening.

But after sometime I got refund rejected mail. They rejecting my refund request again and again without my permission I have sufficient proof .

They also requested on new return my ID proof card which I already shared my all documents proof but still not refunded.
I recently raised new return request return id -[protected]

Please do take immediate action on it and refunded my money

They asked me to share I'd proof card I already shared my all documents but still not refunded.

Please refunded my money immediately.

Arjun Om
Attachments
1:26 PM (0 minutes ago)
to kalyan, sachinbansal, [protected]@flipkart.com, [protected]@flipkart.com, ravi.iyer, ravi.vijayaraghavan, satyam.choudhary, cs-head, jane.doe, sachin.kotangale, grievance.officer, sachin.bansal, praveer, praveerprasad

hello,

This Is Arjun, I want you to notice how your company is treating customers.
i Have ordered Dizo r smartwatch order id
: OD[protected]. ( attached invoice)
WhatsApp Image[protected] at 12.52.37 (1).jpegWhatsApp Image[protected] at 12.52.37.jpeg
i have received Old broken toy watch. when i contacted customer care i took me 2.5 hrs to resolve issue.
your people are calling me at 12:35 pm night to ask my name and keeping me on hold for several minutes when i told them its in record mode they disconnected me.
harassment is on another level.

Customer Care is pathetic, they have only one solution SORRY, so i suggested them to change name of company to Sorrykart.com
m not allowed to write real review also coz your moderation team thinks its not correct to write real review. So, its seems only fake reviews and ratings work in your company.

This was Gift for my cousin, now instead of replacement i got refund option.

thanks & regards for this pathetic experience. Thats why we love Amazon not indian company with no values.