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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2128

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A
Angad Sethi
from Kolkata, West Bengal
Aug 15, 2015
Resolved
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Resolved

Address: Kanpur, Uttar Pradesh

Im trying to order Roadster slim fit mens jeans.its showing rs539+70delivery charge-60for the offer=549..but at d pymnt its shwng 609 wht d hell is it.its adding delivery charge twice..flipkart is making fool of a person.playing vid sentiments of a customer..I caleed dem dey gave a dumb reason dat its not our fault
+2 photos
Complaint marked as Resolved 
Verified Support
Aug 17, 2015
Flipkart Customer Care's response
Tried calling customer on "[protected]" and there was no response. So sent e-mail to customer asking for alternate number and convenient time for assistance.
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    ddalmeida
    from Bengaluru, Karnataka
    Aug 15, 2015
    Resolved
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    Resolved

    Dear Sir, I ordered one casual shirt 09 days back & today i received msg from flipkart that order has cancelled. When i contacted customer care they told me order cancelled by user. but i haven't raise any cancel request. This service really disappointed me.
    Complaint marked as Resolved 
    Verified Support
    Aug 17, 2015
    Flipkart Customer Care's response
    Dear Customer, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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      Shahbazkhan11
      from Agra, Uttar Pradesh
      Aug 15, 2015
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      Address: Agra, Uttar Pradesh

      Sir/Ma'am, I've sended a return threw courier, and paid 410 rps for the same, I've contacted your customer care person regarding my money should be refunded in my account and he say's we will refund your money in your Flipkart Wallet Account after that you can contact us and we will transfer your amount to your account, I said ok, and yesterday i've got my money in flipkart wallet and called your customer care person and ask for transferring the money in my account, but she clearly say's we can't do this, this is rediculous, i also told to her that your previous person said the amount can be transfered to my account after getting the amount in flipkart wallet, but she not listen anything, I only say yes for the flipkart wallet system that the person said we will transfer your amount to your account, this seem's flipkart are not genuine to their customers. Now i want my money transfer to my account as soon as possible. Please revert me back regarding this as fast as you can. My Flipkart ID- [protected]@gmail.com Warm Regards, Nitin Kumar No. [protected]
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        Z
        zameer.sz
        from Bengaluru, Karnataka
        Aug 15, 2015
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        Dear sir/mam, i ahve bought moto g 3rd generation with 16 gb mobile in flipkart last week august 5th... now the problem is the mobile was damaged .. the damage is we insert the sim know.. that pin was damaged so when i insert the sim that vwas not yet working... pls kindly do some process or i will return mobile to u and exchange my mobile..
        Complaint marked as Resolved 
        Verified Support
        Aug 15, 2015
        Flipkart Customer Care's response
        Dear Zameer. , Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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          sanju_pub
          from Mumbai, Maharashtra
          Aug 14, 2015
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          My order no OD[protected], I ordered Lenovo A 7000 Cell Phone on 26th of July 2015 full payment in advance thereafter I won't get my order yet. and also flipkart cancel my order to giving a foolish reason, they can't deliver my product to given address. Between last two month I had ordered two other mobile handset from flipkart and they delivered in same address by flipkart. But Now why they did this nonsense I don't know. I want my product not refund please help.
          May 23, 2017
          Complaint marked as Resolved 
          Verified Support
          Aug 15, 2015
          Flipkart Customer Care's response
          Tried calling the customer but unable to reach so sent a mail to the customer informing that a seller can cancel the order at any point of time.
          Verified Support
          Aug 15, 2015
          Flipkart Customer Care's response
          Kindly ignore the previous note
          Verified Support
          Aug 15, 2015
          Flipkart Customer Care's response
          Spoke with the customer and informed him that due to some issues the shipment got courier return.
          Aug 23, 2015
          Updated by sanju_pub
          Just notice their first response against my complaint and you will decide how irresponsible they are.

          “They mentally harass me, they ruined my feeling, They don’t care my emotions”. They don’t understand how big loss I bared from them. I can’t completed my commitment to someone just because of them.

          Please clarify me after two product successfully delivered in the same address, how can they told me my product can’t deliver just because their delivery partner unable to deliver my product on my address. It’s really hard to believe this.

          Hence I decided to make a compensation claim against flipkart and i will do the same.
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            S
            skchvn1
            from Payyannur, Kerala
            Aug 14, 2015
            Resolved
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            Resolved

            Mobile is heating at regular intervals. I have complained three time to flip kart. But they are not responding. they are ignoring what i am complaining. they have done the dignose but my mobile was not heating regularly but at 2 to three ties in a day.
            +1 photos
            Complaint marked as Resolved 
            Verified Support
            Aug 15, 2015
            Flipkart Customer Care's response
            Tried calling the customer but unable to reach so sent a mail to the customer informing that a seller can cancel the order at any point of time.
            Verified Support
            Aug 15, 2015
            Flipkart Customer Care's response
            Kindly ignore the previous note
            Verified Support
            Aug 15, 2015
            Flipkart Customer Care's response
            Verified Support
            Aug 15, 2015
            Flipkart Customer Care's response
            Dear Chavan, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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              R
              rahulsingh0085
              from Delhi, Delhi
              Aug 14, 2015
              Resolved
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              Resolved

              Address: New Delhi, Delhi

              Sir i have placed the order on flipkart but the flipkart has automatically cancelled my order by saying that order is out of stock but the book id is still available in stock i ask the flipkart executive to reissue my order on same rate they refused to do it order number od[protected] i request u to please issue the notice to reissue the book on same rate
              +1 photos
              Complaint marked as Resolved 
              Verified Support
              Aug 15, 2015
              Flipkart Customer Care's response
              Tried calling the customer but unable to reach so sent a mail to the customer informing that a seller can cancel the order at any point of time.
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                R
                Rajiv Kumar Manchanda
                from Delhi, Delhi
                Aug 14, 2015
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                Address: Ludhiana, Punjab

                I have purchase a mobile from flipkart vide order no.OD[protected]. I think that is my blunder mistake to choose Mi4i. Since first day not working any apps in it. after replace it same problem is there. From today it hang up in a way no call attending. Wrost phone in my life. After touch to customer care they suggesting to visit service center that is not practicall. Because its far away from my city ( Ludhiana, major town of punjab). 120 kms that need one leave for every issue and spend 800 per problem. So I suggest to every one pls avoide to purchase the fake company phone. No hear, no solutions. I'm trying to visit now consumer forum for my last solution.
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                  V
                  vivekyudi
                  from Pune, Maharashtra
                  Aug 14, 2015
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  I bought shoes from flipkart they were something called 100 walker boots it's been only a month and the shoes are damaged and I have only put them on for some 5-6 times. This is very unsatisfactory and upsetting from the website and the seller and makes me rethink if I want to buy merchandise from flipkart again
                  +1 photos
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 15, 2015
                  Flipkart Customer Care's response
                  Dear Vivek, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                    A
                    ansarinizami
                    from Chirala, Andhra Pradesh
                    Aug 14, 2015
                    Resolved
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                    Resolved

                    Address: Kurnool, Andhra Pradesh

                    Hi Team, I am following up this issue from 17-10-14 onward still problem has not been resolved. i tried to contact through email 5 followup email follow up from my end the response from your side is only you have requested for the time but issue not resolved. I followed up throw flipkart customer service even they failed to give proper update just booking a issue but no response. So this is the final statement which i was sending i dont want to send again statement please dont ask for the same like updated because the banker is denying so for every statement i am paying 100/- for updated one. I contacted bank manager the issue is from your end so i dont want to roam here and there i made payment for flipkart so you people need to resolve and please let me know can you people resolve this issue or not or can you let me know the procedure to book a case in consumer court against flipkart. I cannot wait much more please refund my amount ASAP. FYR order id OD[protected] reference number[protected]
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 15, 2015
                    Flipkart Customer Care's response
                    As customer is saying that the issue has been resolved a long time back ago as the refund has been done.
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                      N
                      NandooHarsh
                      from Lucknow, Uttar Pradesh
                      Aug 14, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      I have ordered a product on 7 June 2015, it was delivered on 12 June 2015 by 1pm and returned it the same day i.e., on 12 June 2015 by 3pm. I asked them to refund money into my account and gave my account details. They have sent me reply saying that my issue will be resolved by 19 June 2015, 4pm. Later mailed me that the problem will be resolved by 30 June 2015, 8.30AM. On 28/6/2015 the mail was like this - "We understand your concern regarding the refund for your order OD[protected] and I’m glad to inform you that the seller has initiated a refund of Rs.418/- to your bank account on[protected]. This refund will reflect in 5 Business days as per standard banking procedures. In case you do not receive your refund as mentioned, please get back to us and we will certainly assist you further." Again on 30/6/2015 i received mail - "We are continuing to look into your issue on priority. We reassure you that we will resolve your problem by 30 Jun, 8:30 AM. " On 30/6/2015 i got a mail from them which is as follows - "We have successfully processed your refund request against your order OD[protected]. The amount of Rs. 418.00 is credited to your beneficiary bank account. " I have checked my account and found that the money was not refunded in my account. I called them and they sent a mail that it will be solved by 13/8/2015. Even I called them before complaining here. I want my money to be refunded please help me in this regard. If the Online shopping companies will behave like this then the customers will not buy from them anymore and moreover they took back the product within a day but money has not been refunded till now. I want Justice.Please help me regarding this.
                      please refund my money 3 day pass till now i dint got my refund .i sand mail also but no reply from flip kart.its very desponting form flipkart i sand 4 mail to thim about them.but it use less.worst service.
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                        A
                        adthorat
                        from Mumbai, Maharashtra
                        Aug 14, 2015
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Order number: OD[protected] Reference number is[protected] spoke to Mr. Rajshekhar on 13 August, 6:15 pm. After the call, I got a mail stating that the return request is Rejected/ closed/ Resolved. However the Return request is not closed. Representative has asked me to use the product for another 24 hours. If the issue still persists I have been told that the return will be initiated and based on my choice I will get refund or replacement. (I want refund) The phone has not shown any improvements. It has become worse and due to heat, phone is lagging, screen becomes irresponsive. I am absolutely unhappy with the product quality and the reasoning given behind not approving the return. - Representative kept me on hold 3 times - I was told that supervisor is busy, cannot be contacted. I will get a return call. It never happened - I was told, first 24-48 hours the phone's processor heats up and then it becomes normal. No product manual, instruction guide, official page states that - I have already passed almost 72 hours with the phone, the issue is still there. Kindly arrange a pickup and provide the refund as early as possible, as I do not want to use this faulty product. I am passing through agony as I had purchased so many products from flipkart in last couple of years still I have to go through such hassles. Even the delivery did not happen on time for the product. Request you to expedite and take actions at the earliest. Please arrange a pick up and initiate the refund so that I can buy another product from flipkart.
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 14, 2015
                        Flipkart Customer Care's response
                        Spoke to customer and requested him to wait until tomorrow for a resolution as a technical call back is already scheduled for tomorrow. Customer says that he was promised for a refund. However, unable to find any note on the same in the previous interactions. So informed customer that we can only offer replacement provided it is found that the device is defective post smart-check test and closing the case.
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                          V
                          vittalvs
                          from Chennai, Tamil Nadu
                          Aug 14, 2015
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Hi I have purchased a HP 15-af024AU APU Quad Core A8 - (4 GB DDR3/1 TB HDD/Windows 8.1) Notebook (15.59 inch, Turbo SIlver Color With Diamond & Cross Brush Pattern) form Flipkart on August 3rd 2015 . I have paid the complete amount through online. A offer for HP Laptop bag was bundled with this product which Flipkart haven't sent to me which was received on 8th August. On speaking to their customer care they are straight away denied of about the offer. And meanwhile they have even update their website without the offer. This is really a kind of deceiving the customers and I want justice and need to resolve at the earliest. regards, Vittal
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 14, 2015
                          Flipkart Customer Care's response
                          Dear Vittal, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                            D
                            Dipanshu255
                            from Delhi, Delhi
                            Aug 13, 2015
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            Hi All, To share my experience with all you guys, pathetic customer support, no responsible person who can resolve customer problems, every executive will tell you to wait for another 4-5 days and no one turns back... My Excat concern which is happen with flipkart i had order a product from flipkart My order no is OD[protected] and i had order a product moto g 3rd gen from my 1st sallery bt they people given me empty box and when i try to flipkart every excutive pickup my call bt they spoke with me very rudley and says that wait for this date and i suppose to get the delivery bt at the time when i recive the new product and returning the old product box and charger they had return back my product and fe update the status that cx already have the prodcut andafter that my request got canel till i havent recive the cofermation and also when i spoke with her senior team they person told me that replacement or refund nt possibal at the time im very harrased rt now we doesnt have any infrmm or what will i have to do kinldy i[censored]r not able to provide me the prodcut so y u people giveing me dates that u will get resuoltion...
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 14, 2015
                            Flipkart Customer Care's response
                            Dear Dipanshu, Greeting from Flipkart Order number : OD[protected] We tried calling you but there was no response. Hence we request you to provide the alternate number or specific time for the assistance. Thank you for shopping with Flipkart.com
                            Hi All,
                            I wish to share my experience with u all for shopping on flipkart. I received my honor 4 X phone without earphone. This phone has been gifted to me actually. We chose urgent delivery so they charged Rs90 as a shipping charge however earphone missed. We can't trust on its service. It shows somewhere something is happening like seal is being opened in between packing to delivery or something else.
                            My order no was OD[protected].
                            Ordered made and received one month ago on 9 july but Why i am complaining now because i am gonna buy something again but I have to think before making my decision to buy from here. If they will repeat again then who will be responsible.
                            please ignor my compalint i dont want replacemnet or the refund becuzz rt now im in out of station so onse we came in my address i will call u again
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                              sunnybht.09
                              from Chandigarh, Chandigarh
                              Aug 13, 2015
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                              Address: Chandigarh, Chandigarh

                              I ordered Laurals women watch from Flipkart.com on 30th july. But i got the defective watch on 3rd august. I put a replacement for it on same day. Flipkart told me that they will pick and deliver the replacement on 11th Aug. But on due date they canceled my replacement for no reason. I want to gift the watch to my sistor on her engagement but all goes in vein. kindly take strict action against them and I want the compensation.
                              +1 photos
                              Dear friend you go to your mail when flipkart is accepted your request then you got mail from flipkart return form for returning to him print it that affix the box send it return to him you will got a refund after they received the product.

                              Defective Item- No Replacement - Comment #2211768 - Image #0
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                                C
                                Chaithrashree
                                from Bengaluru, Karnataka
                                Aug 13, 2015
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                                Address: Chennai, Tamil Nadu

                                Hi, I am Chaithrashree M Swamy. I had ordered Tennex T-333 NA Table Tennis Paddle for Rs.359/- on 3rd of Aug 2015 and its order ID is OD[protected] and I got my item on 6th of Aug 2015 but due to some quality issues I returned the same for cash repayment on 10th. Then on 13th I got a message that the amount has been credited for my bank account but it has not credited. Please resolve the issue. Regards, Chaithrashree M Swamy Ph No: [protected]
                                I have same problem from flip kart..Can you please solve my problem..

                                http://www.trainingintambaram.in/ccna-training-in-chennai.html#
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                                  Vevin
                                  from Mumbai, Maharashtra
                                  Aug 13, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I ordered a JBL J55 on-ear headphones on the 4th of August 2015. Order No: OD[protected] . I received the item on 13th of August 2015 and was shocked to find that it was a duplicate product and that too in damaged condition. You can see the logo in the attached pictures. Why is Flipkart giving assurance that it is selling 100% genuine products when it cannot keep up the promise? I have been a loyal customer for Flipkart for a couple of years and have brought expensive items like LED TVs from their site. This experience is making me doubt all my previous purchases and I am highly disappointed. I will now think twice before going to Flipkart and try to stick to Amazon. I need a replacement for the item at the earliest as I was planning to gift it to my friend whose birthday is next week.
                                  +3 photos
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 14, 2015
                                  Flipkart Customer Care's response
                                  Spoke to customer and informed we will provide him the refund as we are investigating against the seller. Customer agreed, neft details updated.
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                                    Anil Srikanth
                                    from Guntur, Andhra Pradesh
                                    Aug 13, 2015
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                                    Address: Guntur, Andhra Pradesh

                                    Product not received. order id -- OD[protected] date of order -- 2nd august 2015 given standard delivery date -- 13th august 2015 tracking status -- item is packed on 6th august 2015, seller yet to dispatch item from warehouse, no more updates given. please give the status of my order and proper date of delivery.
                                    +2 photos
                                    Product not received. order id -- OD[protected] date of order -- 05th august 2015 given standard delivery date -- 13th august 2015 tracking status -- Reached Delhi form Chennai on 9th Aug, seller yet to dispatch item from warehouse, no more updates given. Please give the status of my order and proper date of delivery.

                                    Order not yet delivered - Comment #2208562 - Image #0
                                    i ordered lenovo k3 note in 11.08.2015 . but i had not email id .but ican order it .how to know my order details?. but i can received a order id from my mobile number
                                    Product not shipped. Order id OD[protected]. date of order 10 August, 2015 5:37 PM by NET BANKING. Money is credited from my account, but there is no progress in shipment.
                                    nanu chesena order inka raleadu order no[protected] e number mida book chesina mobile inka raleadu
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                                      SANDEEP KG
                                      Aug 13, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kozhikode, Kerala

                                      I have purchased Lenovo A7000-a mobile from flipkart on[protected].Immediately after the delivery I have found that the mobile is not in good condition.Mobile screen always blinks, letters will be missing in any sentences(sms or web pages), never work maps for me(always get 'maps has stoped').I have complaint about this to flipkart and they check online(with some application called smartchk) and said there is no problem.They asked me to reset the phone and check.After resetting the phone I informed them as of now ther is no problem.But after 1 hour the same problem had started.So I again make a complaint.But this time also they do the same procedure and never tried to replace my mobile.I was telling them all the time the online checking and resetting will not do anything as per the previuos experiance, but they do not listen and asked me to do again.I hope this technique is to avoid the customer and get escaped from replacement of the product.I am still facing the same problem with my phone and planning to throw this mobile.This I am taking as a last chance to convey this issue to the concerned department so that next time they will not do this cheating.
                                      +3 photos
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 13, 2015
                                      Flipkart Customer Care's response
                                      Tried calling customer the phone is post replacement or refund policy and should check with service center , but the number was ([protected]) busy hence mail sent to customer to visit the service center.
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                                        MTH7
                                        from Chennai, Tamil Nadu
                                        Aug 12, 2015
                                        Resolved
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                                        Resolved

                                        Address: Haridwar, Uttarakhand

                                        HTC 5V, 2A 10W battery charger order ID NO. od[protected] received thru EKL CL courier at my address no ASHWANI KUMAR, MICROTURNERS, PLOT NO. 8, IP4, BEGAMPURA, BAHADARABAD, HARDWAR is not at all working . The address give as sold by Orbit enterprises, 21, NANDPURI, 22 GODAM, JAIPUR I am sending it back to Jaipur address, please send me a replacement immediately at the same delivery address, I am not interested in taking my money back, please send replacement, my cell no. is [protected] and my name is ASHWANI KUMAR. TREAT IT AS VERY URGENT and do the needful.
                                        +1 photos
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 13, 2015
                                        Flipkart Customer Care's response
                                        Req cust to visit the service centre.
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