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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2130

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S
sanjitgupta
from Mumbai, Maharashtra
Aug 10, 2015
Resolved
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Address: Mumbai City, Maharashtra

Order number :[protected] Tracking ID No. : FMPC[protected] Item: APG Cricket Invidual Grace Ordered on : Tue, 28th Jul'15 While ordering it was referred vide sms that delivery would be made on or before 8th Aug'15. Received no communication about the status hence called up your representative Ms.Manasi who booked a complaint and mentioned that by 10th order's delivery details will be provided. As there was no feedback again spoke to Ms. Preeti, as she couldn't give convincing answers she transferred it to Ms. Kadambari who in turn mentioned that if by 5:00 pm if there is no response then we will have to place a new order. To this strongly protested as we do not want further delay on the delivery of the product. Surprised that a reputed company like yours is faultering commitments and no proper feedback is received and the numbers which are mentioned to lodge verbal complaint it is quite a task to speak to your reps. it takes approx 10 - 15 mins to speak and it is after several calls we get the number. Awaiting a prompt report to change our opinion about your company. Sanjit Gupta
Complaint marked as Resolved 
Verified Support
Aug 11, 2015
Flipkart Customer Care's response
Resolution: Spoke to customer and requested to co-operate for another 48 hours for the delivery.
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    Naresh Ben
    Aug 10, 2015
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu

    Sir, I bought 'LENOVO k3 note ' mobile phone on 31/7/15 from Flipkart. Since the device is getting heated excessively and loudspeaker not working properly, I complained to Flipkart. First they make a call to me and After said to download an app- Smartcheck to diagnose the overheating problem and speaker problem . Further I was told to activate this app Technical Section But no one called me. Again there was no call from Flipkart They disappointed me This is a big lie as always at the appointed schedule I made myself available and waiting for the call. It appears by delaying tactics Flipkart wants to cross the 30 day replacement warranty period and at last reject my request. Thanks, Naresh [protected] [protected]@gmail.com Spoke to customer on '[protected]' and customer says that he has already installed the Smart-check app and have been waiting for a call back from the technical team from last few days days but not one called him. He says that his handset gets heated up and T/S Steps were of no help to him. So apologized for the inconvenience and assured him he will get a call today. 3 Comments Updated: Jun 21, 2015 Resolve this Complaint
    Complaint marked as Resolved 
    Verified Support
    Aug 11, 2015
    Flipkart Customer Care's response
    Resolution: Spoke to customer and informed that call is scheduled from the Tech team and informed to respond to the same call for the further assistance.
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      Jamydeva Dass
      from Pedana, Andhra Pradesh
      Aug 10, 2015
      Resolved
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      Resolved

      I ordered redmi2 and got delivered my orderno[protected] affter receving i found that i can make calls but i cant receive the in comming calls the touch is not working if i press 5 times may be i time it will work some time this is my issuue for this i called customer care they toold me to update the system i did it but still the problem remained the same again i called customer care they told me to download flipkart app to trouble shooting and i was told to wait the expert will call me next day at 6 3o pm i downloaded the app and waited for the call from expert but idint receive any call from the expert but next day received mail stating that my request for returning or replacing is rejected by seller what that meeans my issue will not solved or the handset will not be replaced is it my faoult that i belived flipkarts word that it will act promptly by replacing or resoved the issue why i payed money for humilating like this i want to resolve this issue immedatly [protected]@gmail.com mob [protected]
      Complaint marked as Resolved 
      Verified Support
      Aug 10, 2015
      Flipkart Customer Care's response
      Tried calling customer and it was switched off. So sent e-mail to customer asking for alternate number and convenient time for assistance.
      Verified Support
      Aug 10, 2015
      Flipkart Customer Care's response
      Unable to reach customer. So sent e-mai asking for alternate number to reach him.
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        S
        ssnirwan1
        from Jaisalmer, Rajasthan
        Aug 10, 2015
        Resolved
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        Resolved

        Address: Bikaner, Rajasthan

        Dear Sir / Madam, Ref: My ORDER No.: OD[protected] Return ID Number: 26438431 Product : Lenovo A6000 Plus Mobile I bought one Lenovo A6000 Plus through Flipkart.com, I have received the above on 28th June, 2015. The battery is getting drained very fast, even within 3-4 hour o[censored]sage (100% to 5%), Also the phone too much heated so that I cannot bring near my ear to attend a call. This is a faulty set that flipkart.com delivered to me I am already registered call to replacement but company employee rejected my request 3 times. Apps "mediaserver" & "Media" running and consume 80% of battery and i tried to stop this apps but i am to successful. Please take necessary action to refund or replace my smart phone. Thanks & Regards, Shailendra Singh Cell No.: [protected]
        +1 photos
        Complaint marked as Resolved 
        Verified Support
        Aug 10, 2015
        Flipkart Customer Care's response
        A scheduled call back is already arranged from our technical team. So closing the case.
        You have done it already 3 times before and making call back is senseless after this you close the case but in properly you have no solution about this.
        This is one of the worst experience in my life.
        Also I try to make distance with your company.
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          K
          kvdesaica
          from Ahmedabad, Gujarat
          Aug 10, 2015
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat

          I have bought Sony CP-F10L/C ULA USB Portable Charger 10000 mAh on 13.03.2015 having Order ID : OD[protected] and product code PWBEFCSSXHVFBQ2E through Flipkart but it was not working properly and surprisingly, it was experienced that the portable charger is consuming battery from my phone rather than charging the phone...!!! I am very disappointed with the brand "Sony" and then I move towards service center in Ahmedabad, India but I became more surprised when I was told that the portable charger is not original. You are requested to take the action on seller of the said portable charger who is selling through flipkart and refund the money which I have paid for your so called Brand.
          +1 photos
          Complaint marked as Resolved 
          Verified Support
          Aug 10, 2015
          Flipkart Customer Care's response
          Issue resolved by offering refund to customer. So closing the case.
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            R
            Rajiv Kumar Manchanda
            from Delhi, Delhi
            Aug 10, 2015
            Resolved
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            Resolved

            Address: Ludhiana, Punjab

            I've purchased MI4i phone by flipkart in june 2015, on seeing good configuration and in my budget price Rs.13000. But after getting it, it gives problem. Multiple problems. No apps download and after transfer apps by Bluetooth not working on my phone. Its work on wifi only. Many times call to customer care they change it twice but not successfully run the apps. They suggest to go service center which is 120Kms far away from Ludhiana which required more expenses and one leave to solution. that is not paralytically. Nor phone work in use in helmate. Automatically all setting are settle itself. Very dishearten and unhappy with this phone.
            Complaint marked as Resolved 
            Verified Support
            Aug 10, 2015
            Flipkart Customer Care's response
            Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Phone Number Email address used while placing the order. We look forward for your reply.
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              Abhijith007
              Aug 9, 2015
              Resolved
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              Resolved

              Address: Kollam, Kerala

              Delivered moto e2(4g) on 14july. When opened the courier only manufacturer box was there . Complained to flipkart on 9 august and get problem solved on the same day . Replacement of new product is schedule before 18august. Thankz flipkart .
              +1 photos
              Complaint marked as Resolved 
              Verified Support
              Aug 10, 2015
              Flipkart Customer Care's response
              Closing the case as cust has commented
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                Amanarora
                from Chandigarh, Chandigarh
                Aug 9, 2015
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                Address: Amritsar, Punjab

                Hello i bought lenovo k3 note from flipkart the day i recived my mobile i put battery without any sim cards just to check its funtions after checking i was trying to remove battery so that i can put my sim cards in the slot but battery was not cuming out and its stuck in the mobile so i request flipkart to return the product and provide me new one but next day after puting request of my product i reviced a sms which says sorry seller refuse to exchange the product its just 24 hours and they are reacting like this and after that i recived a call which says i have to visit service center thats just cheating after just 24 hours i have to go to service center both compaies are selling cheap products without quality check there is a vedio i found on youtube which describe the same problem here is the link https://www.youtube.com/watch?v=3KJoMU1KAQM
                if they wont provide me new product i will take help from consumer court.
                my email is [protected]@yahoo.in
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                  G
                  Gaurav.1910
                  from Etawah, Uttar Pradesh
                  Aug 9, 2015
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  Order a phone from Flipkart Moto G 2nd Generation, it gets overheated and runs really slow and on top of that it has a battery trouble, battery gets charged to 100℅ in 2mins and gets discharged again, contacted Flipkart and they are giving future dates and times and no option to contact them right away even after contacting their customer service.
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 10, 2015
                  Flipkart Customer Care's response
                  Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Phone Number Email address used while placing the order. We look forward for your reply.
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                    P
                    ponrukkumani
                    from Tirunelveli, Tamil Nadu
                    Aug 9, 2015
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                    Address: Thoothukudi, Tamil Nadu

                    [protected] Forwarded message[protected] From: Saravanan D Date: Tue, Jul 7, 2015 at 9:16 PM Subject: legal notice (to whom so e ver concerned) To: [protected]@flipkart.com sir my client ponrukmani placed several complaints includes cheating malpractice breach of contract with particulars. she states that she purchased a mobile on online shopping.a fault was registered against the same due to some repair. as per the contractual obligation you have to replace or repay the amount. unfortunately there were no service centres functioning as mentioned in the address all are bogus address.it creates a doubt about your conduct.furthermore a sum of rd 1487/-had been snatched from my clients account by one criminal.all these leads to mental agony, fraud, cheating hence I hereby call upon you to refund the amount payable to my client within 2 days or else criminal action at be taken against u on your cost and consequences. d.saravanan advocate madurai[protected] [protected]
                    Dear, i am kindly inform you that i have recived my mobail but in box there eas no "EAR PHONE." SO please infom me why this incident creat?

                    Cancellation of my order

                    Please cancel my order because of some personal problem.My order no is OD[protected].Please me conformation of cancellation message to my email [protected]@gmail.com.Thank you
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                      B
                      Brajkant kumar
                      Aug 9, 2015
                      Resolved
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                      Resolved

                      Address: Patna, Bihar

                      Dear sir I was bought lenovo k3 note smartphone from flipkart e-commerce site...with smartphone guaranteed 30 days replacement guarantee... But some issues found in new smartphone... I was calling complaints on flipkart customer executive... He tell me your item will be refunded.. But no any reply...so plse help me...
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 10, 2015
                      Flipkart Customer Care's response
                      Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                        P
                        Pankaj@684
                        from Delhi, Delhi
                        Aug 9, 2015
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        I have ordered MOTO G (2nd generation) but executive has delivered me REDMI 2. Kindly delivered me a correct handset ASAP else cancel this order and return my capital that i have paid. And, i am trying connecting with Flipkart's customer care but they are not picking up the call. This is really strange for me.
                        +1 photos
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 10, 2015
                        Flipkart Customer Care's response
                        Dear Pankaj, We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Phone Number Email address used while placing the order. We look forward for your reply.
                        Verified Support
                        Aug 11, 2015
                        Flipkart Customer Care's response
                        Dear Pankaj, Greeting from Flipkart We regret to inform you that, you have not provided the registered mobile number or order number, hence we request you to provide the same for the further assistance. Thank you for shopping with Flipkart.com
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                          Ravinder Ravinder
                          from Siwan, Bihar
                          Aug 9, 2015
                          Resolved
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                          Resolved

                          Address: Kurukshetra, Haryana

                          I bought a T-max i502 android mobile from flipkart that's order no[protected] Invoice no-bil[protected] Date[protected] Mobile back camera has dameged automatically under 25 days.now camera is not working .I have complained flipkart .complaint no[protected] .but they are not doing anything about my complaint and mobile under 1 year warrenty .and under 30 days money back gurranty .so pls help me
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 10, 2015
                          Flipkart Customer Care's response
                          Mail sent to cust that replacement is in process.
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                            S
                            shobhavathi venkatakrishna
                            from Mathura, Uttar Pradesh
                            Aug 8, 2015
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I Ms V.Shobhavathi working in Corporation Bank Tilak Nagar Delhi ordered one MOTO g 3g mobile and it was delivered to me on 04082015 after payment of 12999/- in cash. Delivery AWB[protected]. Order No OD[protected]. I tried to start the mobile but it's screen sensor is not working. It automatically runs on its own and I can not type any thing. Hence I requested for the exchange . One soft ware engineer tried to contact me on 6, 7 and 8th on different timings . though I explained the matter to him and requested for the exchange today I am getting a message that my request is disapproved . What I should do with this mobile now ?. I want justice .My bank will not permit me to hold such instrument .It is an offence to hold such non working instrument by paying full amount to the company.
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 10, 2015
                            Flipkart Customer Care's response
                            Mail sent to cust that replacement is in process.
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                              B
                              brahma_1991
                              from Hyderabad, Telangana
                              Aug 8, 2015
                              Resolved
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                              Resolved

                              Address: Prakasam, Andhra Pradesh

                              I ordered 2 dlink routers. amount also debited but there is no orders available on this date and my sbi online banking also not showing that dlink amount data ... please verify and check once my orders pleasee verify i have only proof OTP Only : 47539385
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 10, 2015
                              Flipkart Customer Care's response
                              Dear Customer, We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Phone Number Email address used while placing the order. We look forward for your reply.
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                                S
                                shivani_123
                                from Mumbai, Maharashtra
                                Aug 8, 2015
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                I have ordered Lenovo K3 note on 15th july, 15 which i cancelled on very same date. Inspite of calling the customer care several times they are giving the same details that they have refunded. The bank is saying that the money is not credited as it has been booked through the credit card and the status is not updated till now. My order ID is OD[protected]. You can reach to me @ [protected] Please resolve it soon.
                                Complaint marked as Resolved 
                                It has been resolved. Thanks for your co operation. It has been resolved. Thanks for your co operation. It has been resolved. Thanks for your co operation. It has been resolved. Thanks for your co operation.
                                Verified Support
                                Aug 10, 2015
                                Flipkart Customer Care's response
                                Cust stated she is checking with the bank
                                Aug 10, 2015
                                Updated by shivani_123
                                I have ordered Lenovo K3 note on 15th july, 15 which i cancelled on very same date. Inspite of calling the customer care several times they are giving the same details that they have refunded. The bank is saying that the money is not credited as it has been booked through the credit card and the status is not updated till now. My order ID is OD[protected].
                                Aug 10, 2015
                                Updated by shivani_123
                                The bank officials called me. The refund is not initiated. Even the reference number which you gave is not working.

                                It has been a month now.

                                Thanks to you all i need to pay for it now. Is that such a difficult process to refund the amount?
                                I have talked to the bank officials now also. Its the same status
                                They had called me personally.
                                The reference number provided by your team is not working. The bank officials told that the refund is not initiated.
                                It has been a month now.
                                The bank officials called me. The refund is not initiated. Even the reference number which you gave is not working.

                                It has been a month now.

                                Thanks to you all i need to pay for it now. Is that such a difficult process to refund the amount?
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                                  Upen Jeliya
                                  from Mumbai, Maharashtra
                                  Aug 8, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Order Date: May 21, 2015 Mail Received Ensuring Pickup And Refund : June 11, 2015 Pickup Done : June 21, 2015 I ordered a Mi4i from Flipkart.com. The phone was a severe headache to me as it had multiple problems so I called the cc and told about my issue. The CC promised me to pickup the product and initiate a refund as soon as the pickup is done. Finally the pickup was done and when i mailed them the pickup receipt, no response is being received from them. I had done several mails, a lot of calls but all in vain. They haven't initiated my refund and here I am stuck with my money with them and its more than a month. I want my refund and a compensation for all the troubles I have gone through.
                                  +3 photos
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 10, 2015
                                  Flipkart Customer Care's response
                                  Cust states pick up is done and has sent the courier slip.
                                  Yes I have sent the image of the courier slip as soon as the receipt was with me. You can see the image in the images I uploaded.
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                                    S
                                    suraj vats
                                    Aug 8, 2015
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                                    Respected sir we have registered a complaint against a delivery Man who had taken an amount of Rs.1478 for order no.OD[protected].Now he has felt his mistake and returned the amount. My matter has been resolved. I hope that such type of mistakes will not be done in future by your company . Now I am satisfied. Thanking you yours sincerely suraj vats
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                                      ROHIT SINGH CHAUHAN
                                      from Dehra Dun, Uttarakhand
                                      Aug 8, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      I have purchased a mobile Moto G (3rd generation) from flipkart.com just after 1 week after the launch of the product. I got the product 2 days back but i dont like it, i want to return this mobile but flipkart is saying there is no return policy for the mobile, whereas there is nothing mentioned in there website like that, I want to return product. Product is not used.
                                      +4 photos
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 10, 2015
                                      Flipkart Customer Care's response
                                      Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Phone Number Email address used while placing the order. We look forward for your reply.
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                                        gibinthomas88
                                        Aug 8, 2015
                                        Resolved
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                                        Resolved

                                        Address: Raichur, Karnataka

                                        Dear Sir, I am witting this complaint in the contest of terrible disappointed with the service of flipkart. I have placed an Order for 'Moto E (2nd Gen) 3G on 29 July, 2015 Order IDOD[protected]. The standard delivery date was 5th July 2015. Until 30th July there was update in the tracking list. On 5th August i made a complaint regarding this and reference number was[protected]. The update i got from the customer care that it will be delivered on 8th of August 2015. Until now there is no update and no information when i tried to contact the customer care the response it was really irresponsible and irritating. I feel really pathetic with your service and dealings with your customer’s .therefore it is my kind request you to make immediate action to delivery of my order ASAP. Expecting positive response Best regards Gibin
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 10, 2015
                                        Flipkart Customer Care's response
                                        Spoke to the cust and apologized for the delay.
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