| Address: Kolkata, West Bengal |
In the name of Bhola Nath Verma, Kolkata, I purchased the above mobile from Flipkart on line shopping Invoice No.BIL[protected] dated[protected] for Rs.6999/-. In the month of June itselt, the same started problem and after that the same is opening but immediately got off when we put on charge. We had filed the complaint in the month of June itself, but thereafter somebody hacked the information (giving his name as Rahul Tiwary) and told that my case is being settled for Refund. He told that we have to pay Rs.99/- only and the set will be collected. He asked my account details and password. Then I thought that he wanted to hack my account. Hence, I sent a message to him that I am going to give his mobile number to Police. Then he stopped talking and wasting time.
In my earlier complaint, I told you that your local service centre at James Long Sarani, Kolkata, did not give any certificate on my complaint. He simply told that the battery is not property working and it cannot be repaired.
Now once again I request you to arrange for refund of Rs.6999/- as I am to purchase a new set now.
Please attend to my complaint on urgent basis.
Regards,
Bhola Nath Verma - [protected]
12-8C, Genexx Valley, Joka, Kolkata 700104.