Flipkart Complaints & Reviews

My order number is OD[protected]. I have placed order for Lenovo K3 Note on 29th July. Till today the product is not shipped. This is pathetic service from Flipkart. They are giving the reason that the sufficient stock was not available. I don't understand, if the stock is not available then how can you hold flash sales and take bookings. They are having another flash sale today. I wonder when the people will get mobiles in their hand. Anyways, I am hoping to get my delivery soon. This will be my last order from Flipkart. It sucks...

I purchased a Lenovo k3 note from flipkart by order id no OD[protected]. I found that it was faulty. On 27th July they have confirmed for replacement and I was told that new handset will be send to me but I have to courier the faulty set as they have not pick up facility in Meerut and Muzaffarnagar. I was assured as they will receive the faulty set they will send me new on same day or by next day. I have couriered the faulty set on 29th July via Blue Dart Express. I have mailed them scan of courier receipt on the same day e.i. 29th July. On 3rd Aug I called the customer care of flipkart executive told me that my new handset is ready for dispatch but they have not received the faulty set. It was the negligence and poor service of blue dart that they did not dispatch the courier on time. So I complaint for Blue Dart (they also make false excuses for not delivered the packet on time) . my courier was delivered to flipkart on 4th Aug 2015 at 11:40 am. Then I call to the customer care of flipkart at 2:21 AM. Then I was shocked that they have started to state that it was a flash sale and my phone has been reserved and only be shipped to me after 5th Aug. It means these were making me fool or misguiding me from starting by saying that new mobile will dispatched to me as soon as they will receive the faulty set. Further they are not replying properly in mail just saying my issue will be resolved on 2nd Aug, then update it will be resolved by 3rd Aug by 3:30 pm, again update given issue will resolve on 4th Aug, then 6th Aug now saying 8th Aug. I also raise few queries in my mail but they didn’t bother to answer it. It seems we the consumers are culprit. Its not about not only services but also misguiding the consumers.

I had purchased moto G(2nd generation ) from flipkart, Right from the begining, i am facing the network failure issue. Sometimes it hangs drastically and cannot communicate for long time . Always getting the Network failure error. Please solve my problem Please find the below details of my phone Moto G (2nd Generation) IMEI [protected] IMEI [protected] Regards Sohrab Ahamad [protected]@gmail.com [protected]

Dear Sir/ Madam, Greetings!!! This is in Reference Regarding MI Mobile company, I purchased MI REDMI 2 handset on 24th March 2015 and right now i am having a problem in my handset, i have given a call to customer care center and a complain mail already send to MI customer care but they are only keep the handset but no repir that handset 2 times given to touch customer care My grievance is that when i have purchased mobile through internet I want a new handset in lieu of old.. thanks & regards

Refund rejected ! In flipkart I have ordered Moto E 2 g phone and paid by netbanking on 29july15. Order No. OD[protected]. Received the shipment on 1Aug15. I found the handset was not working. I immediately register the complaint on the website. They called over phone on 3rd and gave instruction to solve issue which was not successful. They told me that they will replace the hand set. But I requested them that I want to go for other company since I have dissatisfied with the product and refund the money to the walled so I go for other company mobile. They just not only refused but also entered rejected in the website. Therefore I request you to take necessary action and do the needful.

Order: OD[protected] I had placed an order for Badminton shuttles (seller : mattrixc38) that were on discount by Flipkart. I made the payment via credit card and got order confirmation. To my surprise today I got an sms that order has been canceled and money credited to my card. Reason: consignment damaged on its way. When I called customer care I was told to place fresh order on the current (increased) price. They refuse to sell the product at the same discounted price even though I agreed to place the order again. Aren't they fooling customers by showing lucrative discounted rates which they know very well can not be fulfilled? I had a similar experience in order OD[protected]seller: RSBA), when the item was canceled by Flipkart on due date of delivery stating item is out of stock. Bottom line: do not get carried away with big discounts being run by Flipkart. They will not keep up to their words.

Order ID: OD[protected]. I ordered Moto G2 mobile on 13th August 2015, It reached on 17th to Mysore address. The billing address was for Mysore. But it had a defect, So i raised a complaint and asked for replacement on 25th August 2015. As i was in Bangalore, i asked for replacement to bangalore address. They agreed for it and sent a mail telling that product has been shipped to Bangalore adress on 27th August 2015. But later they sent to Mysore address. I called many times to customer care executive, but everyone promised that product will deliver for Bangalore address. Later One Guy called from [protected] and told we have initiated again for Bangalore adress and you will get mobile before 8th August. But again product delivered to Mysore address on 3rd -August-2015. Again i raised complaint, again Customer care executive [protected] called me and told we have initiated refund. Kindly provide your product back in Mysore addess by 5th August 2015. So I came late night to return product to Mysore. But today(4th-August-2015) Courier guy called me from Bangalore and asked for the product. Now I am at Mysore. Look these guys are playing with me and making me to shuttle between mysore and Bangalore

I ordered Moto G2 mobile on 13th August 2015, It reached on 17th to Mysore address. The billing address was for Mysore. But it had a defect, So i raised a complaint and asked for replacement on 25th August 2015. As i was in Bangalore, i asked for replacement to bangalore address. They agreed for it and sent a mail telling that product has been shipped to Bangalore adress on 27th August 2015. But later they sent to Mysore address. I called many times to customer care executive, but everyone promised that product will deliver for Bangalore address.
Later One Guy called from [protected] and told we have initiated again for Bangalore adress and you will get mobile before 8th August. But again product delivered to Mysore address on 3rd -August-2015.
Again i raised complaint, again Customer care executive [protected] called me and told we have initiated refund. Kindly provide your product back in Mysore addess by 5th August 2015. So I came late night to return product to Mysore.
But today(4th-August-2015) Courier guy called me from Bangalore and asked for the product. Now I am at Mysore.
Look these guys are playing with me and making me to shuttle between mysore and Bangalore

I ordered two red mi phone on flip kart as gift to my family members. they accepted the order on july28 order number is Order ID - OD[protected] and on august they told that your order is cancelled .This creates a lot of problem for me. They are giving reply to the mails .Total i invested rs 12000 to them . they are behaving in irresponsible manner .They are not giving my money back also .Through one mail they intimated that money will be back in 8 business days after receiving the product.Every thing is cheating.

I had placed an order through online channel 'Flipkart' on 16th July 2015 comprising of 1 mobile handset-Lenovo a6000+. Details of order are given below:- OD[protected]; DATE OF ORDER- 16TH JULY 2015 There is a 30 day replacement guarantee as well. The handset that has been sent to me is defective because the speakers on the phone are not working and there is no sound at all. I have requested for replacement of the handset through 'Flipkart' and have also repeatedly called up executives in 'Flipkart' requesting them to change the set. The technical team has already discussed the issue and have asked me to run the 'check application' which I have done but still the problem persists. Today, I was informed from 'Flipkart' that I will get a call back which I have'nt. There is NO STATUS UPDATE AS OF NOW. WHAT SHOULD I AS THE CUSTOMER DO NOW??? This is an extreme laidback attitude shown from 'Flipkart'. Please advice suitable coarse of action so that this handset is replaced immediately. This was supposed to be gifted to somebody as it was in a gift wrap( which was also ordered online through flipkart) Thanks. Anirban Chakrabarti (M) _91-[protected]

Hi, I placed an order through Flipkart.When I was browsing it was showing the price of article as Rs 249, but when I added the article to cart, it became 749.However, I placed the order.But it was not delivered to me and it was cancelled without my consent.Request you you to please assist in this

I brought a mobile from flipkart on june 17th HTC desire 826 worth of rs:22049 .and i have so many issues with that mobile like 1)touch pad is not working 2)soft keys are not working 3)phone gets heated up even while charging 4)phone takes 4 hours to charge with minimum of 30% of charge 5)battery drain is too high, i.e., it drains with in one hour. it is the fault of 1)HTC company because they put all the false specifications regarding the mobile. 2)flipkart cause they sent me a mobile which is not working after 30 days 3) w.s retailer cause he sold that mobile.

Order OD[protected]
I ordered mi 4 from Flipkart and they delivered me that phone 29th july. When i checked that phone I shocked its camera not working. Suddenly I called customer care they told me they will call back. After one day they call back me told me to update your phone. I update that new phone. Nothing happened then I again called after the executive given me a answer they will call me back.next day I got a call. Everyday same repeated. Now today is 3rd aug I am waiting for their call if it happens always same before I mentioned then I will go to legal action

I purchased Moto e mobile handset vide order # OD[protected] in Oct-2014 Since last one month the phone is getting heated up & temp reaches upto 44 degrees & battery gets discharged very quickly In less than 8 months the Moto e handset performance has deteriorated substantially I request Flipkart customer care to replace the handset Battery with new one at the earliest & address my complaint This handset is not recommended for long haul, thats for sure Moto e is best budget handset agreed but can manage only for initial 6 months or so & not more than that period

I ordered lenovo k3 notes on 29/07/2015 and my order no. Is OD[protected] and my adress cod is 208017 where cash on delivery facility available but after few days i recieved a message that my ordered has been cancel.and nothing in reason tell me in that.therefore please resolve my problem and complete my order quick as possible.
Thank u

I got a wrong colour product from flipkart and they have also skipped the replacement date of the product and have provided me a new date. It is very frustating as neither i can use the product and nor i can buy a new one. I also doubt that the product delivered to me was orignal. It is the mistake of the seller "SONANI" but i bought the product from flipkart so i am raising the complain against them. I don't want the product now i just need my RS. 1339 back that i paid for the product. Flipkart have also crossed the time limit they asked me for helping me to resolve my issue. I can be reached at [protected] or at my email id [protected]@gmail.com.

Serious complaint against flip kart. Have recently bought Lenovo mobile handset. Initially they did not deliver on time. Then gave me the delivery date a week later when I was not available. I informed their customer care centre to confirm. Then I got an email saying my order was cancelled because I was not available to take delivery. I reordered handset. Got it on time this time but battery had serious problems. I called flip kart a number of times. Every time they told that they are helping me resolve the issue and now saying they need confirmation from lenovo. So asking me to go to lenovo. Seriously?? What about your replacement guarantee? Absolutely false promises and not at all helpful. I am not doing any business with you ever again. Sort my problem out. See what western online retailers are doing to establish customer trust. I feel like being cheated. How can you not adhere to the terms of policy? Is anyone listening?? And this is how they are stretching the 30 days time limit of replacement and I am afraid what will happen if 30 days limit expires and my issue remains unsolved..!!

Hey Flipkart!!!, Got a serious complain against you guys...seriously man!!! You are the official Motorola phone retailer and i've working my butt-off to let you guys work on the delivery issues in 791110 region...pliz guys there are so many courrier services like bluedart, dtdc, india post and gati please look up to it and i'm sure you'll profit from doing that as there are so many eager buyers here!!!

I am recieved my mobile on dated 27/07/2015. I am facing mobile heating problem while using mobile & at the time of charging. Whenever i m talk on phone that time also mobile heats lot. When i m spoken with flipkart care executive, he told your phone is Ok. But i m & my family members are scaring with device. Battery also down quickly. Flipkart service is not proper. Please take some action. Flipkart return id 25663635 Register mobile no with flipkart [protected]

Mi3 phone was purchased through flipkart during Aug'14. since few weeks phone is not detecting SIM hence call was made to helpline of Xiaomi & Flipkart. Both are directing me to contact nearest service centre which is in Jaipur apx 300km far from my place Jodhpur. tried to contact at given address & phone number of service centre but not reply even it was confirmed when flipkart tried to contact them through conference call. Still customer service agent insisting me to visit Jaipur without any surety if i would able to contact service center.Xiaomi has not responded to my request yet. Pls. advise what should I do? One year warranty period is expiring during this month.