Claimed

Flipkart Complaints & Reviews

2.8
Updated: Jun 17, 2026
Complaints 47328
Resolved
25497
Unresolved
21831
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 2133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
faiz anarwala
Sep 9, 2015
Resolved
Report
Copy
Resolved

Address: Sabarkantha, Gujarat

HI MY ORDER ID IS OD[protected] AND MY Refund (Return ID:[protected]. I called cc and mailed them.they told your refund will initiated when the product is returned. I returned product on 17 august 2015. And it successfully returned to warehouse at 25/26 august 2015. But still I haven't received my refund amount of 6000 rs
Complaint marked as Resolved 
Verified Support
Sep 10, 2015
Flipkart Customer Care's response
As the information has already been shared to the customer.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bhagirathi.lenka
    from Pune, Maharashtra
    Sep 9, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: Pune, Maharashtra

    Hello sir, This is bhagirathi Lenka I purchase one mobile from flikart site (i.e. Asus zenfone 2) and the Order ID: OD[protected], when i got the mobile i found there was some hardware fault in volume key is not working properly so i put one request for return the mobile and replace with a new one, but the customer care service center members are not cooperating, they cancel my request for returning, when i was talked with Mousumi Mishra Flipkart Customer Support she told me plz contact wid service center and we cant accept ur return mobile request. very bad service by flipkkart, I will suggest to all my friend dont by anything from flipkart
    Complaint marked as Resolved 
    Verified Support
    Sep 10, 2015
    Flipkart Customer Care's response
    Spoke with the customer and informed him that the replacement has been arranged and it will reach within the promise date.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      venur
      from Bengaluru, Karnataka
      Sep 9, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka

      I just experienced my 3rd case on flipkart where the order status gets converted to attempted delivery with any attempt being made. No one has called me during the day of delivery, just a sms comes says will be delivered today... and nothing happens. I was at the address all day on both days they have claimed they tried the delivery. The contact center person just keeps repeating that "but the delivery people have mentioned in the system that they tried delivery". I strongly believe that the delivery company is just updating the system to keep their KPI or service level, and putting the blame on the customers. Venu [protected]
      Complaint marked as Resolved 
      Verified Support
      Sep 10, 2015
      Flipkart Customer Care's response
      Spoke with the customer and informed him that we will arranged the product to be shipped on priority and we will look into it that the shipment gets delivered on time as the previous order didn't get delivered as it was a non serviceable pin code as confirmed by the courier team.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rusha.sharma
        Sep 9, 2015
        Report
        Copy

        Address: Kolkata, West Bengal

        My order number is od[protected] i ordered a set of 8 dvds nc i only received a set of seven dvds. This was sent as a gift and i have been corresponding from overseas which is costing me more money than the actual order. The customer service team has been nothing but ridiculous and did nothing twice the wrong order was sent and if i am calling they are putting me on hold and disappearing. This is harassment and i demand a resolution. I will never order from flip kart again and put it on social media sights so that at least known people don't order from flip kart. Such arrogant and rude people after knowing the mistake has been from their end.
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          1
          12234
          from Ahmedabad, Gujarat
          Sep 9, 2015
          Resolved
          Report
          Copy
          Resolved

          Yesterday i booked one dell vostro 3546 laptop, at the final stage i entered the OTP at that time it shows your order has been cancelled due to error but the amount has already deducted in my acount. after that i called to customer care but they said me no orders finding in your mail or contact no .I paid through HDFCcredit card so what i do . I am totally irritated with customer care.The customer care dint give proper response.Plese resolve my problem.
          Complaint marked as Resolved 
          Verified Support
          Sep 09, 2015
          Flipkart Customer Care's response
          Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhimanyu1234589
            from Bengaluru, Karnataka
            Sep 8, 2015
            Resolved
            Report
            Copy
            Resolved

            Flipkart is cancelling the order on its own without notifying customers and is blaming the customer that they have cancelled the order on their own. They are also lying about the the status of the order. They made me wait for 45 days for two order of the same item and then told me that I have cancelled the order. The floor manager named Mr.Vishwanath Reddy and his supervisor Mr. Arjun Singh are not ready to accept the mistake on their part and continue to argue that I have cancelled my order. I already paid the pre closure charges for the same order because i placed the order using my Credit Card (Which got cancelled from Flipkarts End) and then I placed the order using my Debit Card which again got cancelled from Flipkarts end but they blamed me for it. Regard Abhimanyu
            Complaint marked as Resolved 
            Verified Support
            Sep 09, 2015
            Flipkart Customer Care's response
            Spoke wit the customer as he is saying that he came to know why the order has been cancelled as he is saying that some one has hacked his account and cancelled the order as he received a call from someone and was saying that he is calling from Flipkart and asked him about his Debit card details as the order has been cancelled so we need to refund the amount he was asking for the Debit card number and expiry date of that card and the CVV number customer found suspicious about this when he was asking for the CVV number so customer started asking him from where you are calling he disconnected the call. After that customer tried to call in the number [protected] but it was getting forwarded so informed to customer to change the password for the Flipkart account first in the mean time we will escalate the issue to the relevant stake holders.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sangpaul
              from Kolkata, West Bengal
              Sep 8, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Kolkata, West Bengal

              Hi, I had ordered Lenovo Tab 2 A7-10F Tab through Flipkart on 5th Sep, my order was placed and payment was done, my order got automatically cancelled by flipkart on 8th Sep and I received a msg that my order has been cancelled. I contacted to customer care service from flipkart several time and they told me that the order has been cancelled from my side and it is showing in their machine where I surely didn't cancelled the order.I do not want the refund, I want the item back I have ordered. Even after pursuing this multiple times with flipkart call center executive this issue is not resolved. Not only me several people faced similar issue from flipkart before which is not acceptable in any situation. Please solve this issue asap. Order no: OD[protected] Item: Lenovo Tab 2 A7-10F Thanks, Sangita Paul
              Complaint marked as Resolved 
              Verified Support
              Sep 09, 2015
              Flipkart Customer Care's response
              Spoke with the customer and apologies to her and informed her that we will look into it that such mishaps does not gets repeats again in future.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Simranjeet12345
                Sep 8, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: Faridabad, Haryana

                Dear Sir, This is inform you that an electronic Iron was ordered by me model no. HI114 Phillips vide way bill no. 20304075 and order received by me via red express but when I was open the boxes the iron was defective found . please request you to flipkart change my Iron as soon as possible . it is not a good thing for co for do such type of work . please intimate me on priority basis
                Complaint marked as Resolved 
                Verified Support
                Sep 08, 2015
                Flipkart Customer Care's response
                Dear Simranjeet, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jeetu Indora
                  Sep 7, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jaipur, Rajasthan

                  Hi, I had ordered Versoba Lace Up Shoes with order no OD[protected] but got different product that was without lace.i dont need these kind of shoes. please provide my product and also receive your shoes back from my home. Regards Jitendra
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 08, 2015
                  Flipkart Customer Care's response
                  SPoke with the customer and informed him that the replacement has been arranged.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Balal Taiyeb
                    from Patna, Bihar
                    Sep 7, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Patna, Bihar

                    This is regarding the delivery of products exceeding Rs. 9999/-. I am an old and a regular customer of Flipkart and have purchased products priced more than Rs.9999/- in the past and now I wish to buy a mobile phone which costs Rs. 12999/- and which is exclusively available only on your website. I reside in a state capital, which according to me is very much serviceable. So, I would like to ask Flipkart what should I do if I want to purchase this item. Thanking you in anticipation.
                    May 10, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 08, 2015
                    Flipkart Customer Care's response
                    Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
                    Sep 09, 2015
                    Updated by Balal Taiyeb
                    I am not able to even place the order as Flipkart says that it is unable to deliver to my address. However, I have ordered items priced more than Rs.9999/- in the past, but now it is not possible. As a resident of Patna which is also a state capital, I would like to ask Flipkart, what should I do if I want to buy products costing more than Rs.9999/-. I would also like to mention that the product is moto g 3rd generation which is exclusively available on your website.
                    P.S- I own a moto g 1st generation which obviously I had ordered from Flipkart which costed more than Rs.9999/-.

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vineet lall
                      from Bengaluru, Karnataka
                      Sep 7, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      I purchased a nexus 7 tablet today(7th september 2015). its just 14 days since i have purchased it. i noticed a red spot on my tablet. I called asus customer care and they are saying its out of warranty. How is that even possible. i called flipkart and they told someone would get in touch with me after 4 days!!.. what am i supposed to do in such a case. how can they sell customers products which are out of warranty. who am i supposed to complain ASUS or FLIPKART. I researched more on this matter and found out many customers are having same problem.
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 08, 2015
                      Flipkart Customer Care's response
                      Dear Vineet, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        prashant6789
                        from Delhi, Delhi
                        Sep 7, 2015
                        Report
                        Copy

                        Address: Ghaziabad, Uttar Pradesh

                        I have ordered one MOTO G 3rd Generation mobile from the flipkart on dated 5th of August 2015 and I have received this product on delivery address before the expected time. When we have open the box we found that the touch system is not working. So that I have made a call to customer care and ask him for solution but they have lodged the complaint and give me 24 Hrs time for solution and told me that their technical team call me on such time and date after the end of the provided time I have again made a call to Customer Care they were asked me for some activity in phone to resolve the issue but the issue had not resolved after this process they told me that we replaced it and ask me to please return back the product through courier on mentioned address. 18 of August 2015 I have curried this item on provided address. 21 of August item has been reached on mentioned address. After 21st of August 2015 they are not able to deliver my product and they give me only Tarikh Pe Tarikh.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          bholanath Verma
                          from Saiha, Mizoram
                          Sep 6, 2015
                          Report
                          Copy

                          Address: Kolkata, West Bengal

                          In the name of Bhola Nath Verma, Kolkata, I purchased the above mobile from Flipkart on line shopping Invoice No.BIL[protected] dated[protected] for Rs.6999/-. In the month of June itselt, the same started problem and after that the same is opening but immediately got off when we put on charge. We had filed the complaint in the month of June itself, but thereafter somebody hacked the information (giving his name as Rahul Tiwary) and told that my case is being settled for Refund. He told that we have to pay Rs.99/- only and the set will be collected. He asked my account details and password. Then I thought that he wanted to hack my account. Hence, I sent a message to him that I am going to give his mobile number to Police. Then he stopped talking and wasting time. In my earlier complaint, I told you that your local service centre at James Long Sarani, Kolkata, did not give any certificate on my complaint. He simply told that the battery is not property working and it cannot be repaired. Now once again I request you to arrange for refund of Rs.6999/- as I am to purchase a new set now. Please attend to my complaint on urgent basis. Regards, Bhola Nath Verma - [protected] 12-8C, Genexx Valley, Joka, Kolkata 700104.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sangeetha gurunathan
                            from Chennai, Tamil Nadu
                            Sep 6, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kanchipuram, Tamil Nadu

                            Hi, this is sangeetha gurunathan..actually i was ordered two bracelet in flipkart (sep 2-2015).but sep 9, at the morning itself i got only one bracelet from flipkart seller.but i paid amount for two bracelet...i was talking to customer care in flipkart...i cannot understand what him telling to me..so i want my money from flipkart company ...
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 07, 2015
                            Flipkart Customer Care's response
                            Dear Sangeetha, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anand_dwvd
                              Sep 6, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Allahabad, Uttar Pradesh

                              Flipkart had cancelled my atleast 10 orders and when I asked then they easily replied that your debited money would be in your account after 7 to 10 days.why did I wait for my own money.in flipkart wallet have my 3747 rs and so many times I have said them to transfer my wallet money in my bank account, but they don't want to do the both things.I can't place the order and they don't give me my money.in this case what should I do?
                              Complaint marked as Resolved 
                              Sep 06, 2015
                              Updated by anand_dwvd
                              Very bad.
                              Verified Support
                              Sep 07, 2015
                              Flipkart Customer Care's response
                              Dear Anand, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                              Flipkart bad bad &bad
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sangini Saxena
                                from Delhi, Delhi
                                Sep 6, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka

                                My flipkart order number is OD[protected]. It's a Swipe elite, Price 5999. When I start the phone and insert sim the Sim 1 slot is not detect. For 30 days replacement warranty I contacted them and they said they will contact me back. But they never did, its been 3 days that they keep rescheduling the call back. Please look into this. Thanks.
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 07, 2015
                                Flipkart Customer Care's response
                                : Spoke with the customer and informed him that a call back has been scheduled from the technical team.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sidharth47
                                  Sep 6, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: New Delhi, Delhi

                                  I purchase a phone with online payment .but I don't get any phone by filpkart .when I call on flipkart they said they will be send next day and they do this many time .when I said where is my phone they ask me to contact a blue dart.I want refund my payment in my account they don't refund in my account
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 06, 2015
                                  Flipkart Customer Care's response
                                  Spoke with the customer and informed him that we will escalate the issue to the relevant stake holders once the shipment gets marked RTO the refund will be get initiated
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raviwerock
                                    from Mumbai, Maharashtra
                                    Sep 6, 2015
                                    Report
                                    Copy

                                    Address: Kanpur, Uttar Pradesh

                                    Sir i raise complain from your site about flipkart and today they call me regarding the issue the complain you but they didn''t give me solution they say me that their concern team find some thing that''s why they blocked my account so you can''t use your wallet balance that you have and can''t even place new order this is total fraud with me.. They are not even giving me any solution yet and they are saying you will never use that amount and when i asked reason they say that we can''t give reason.. Sir please transfer my amount of rs 4000 to bank account because they are trying to destroy my money.. they are telling they can''t even transfer my money because your account is blacklisted... And they cant say that even you place any order in future with email id they can''t say that this will also come or not.. They are trying to destroy all my wallet balance please transfer my amount in bank account they are doing fraud with me and not even helping me for getting my money out from that account... Please help..
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sambob
                                      from Guntur, Andhra Pradesh
                                      Sep 6, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Guntur, Andhra Pradesh

                                      I have ordered benera sports on[protected] order ID:OD[protected] and it is delivered on[protected] invoice no. RI-8506) i felt very sad after open the pack. the item was not exactly as shown in online and the quality of that item is too poor, i never expect such kind of things are doing and also very disappointed.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 06, 2015
                                      Flipkart Customer Care's response
                                      Tried calling the customer but he is disconnecting the call so sent a mail to the customer asking for the convenient time.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Z
                                        zenon fernandes
                                        from Ujjain, Madhya Pradesh
                                        Sep 6, 2015
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: North Goa, Goa

                                        Order Id : OD[protected] i had refund in my flipkart valid account worth rs 12999/- i used this refund for a new purchase (motorola moto g3) but when i tried tracking my order i got a message saying that payment not yet recieved and it also mentioned that "i[censored] have done the payment please check after 36 mins" i did that too but i got a message saying that payment not yet received than i cancelled my order and i am waiting for my refund but no action taken i called the flipkart customer service and also talked to the flipkart concerned department they told me refund will be provided within 24 hrs but nothing has taken place when i called them again the flipkart concerned department told me that i will get refund on 10th of september 2015 i have a strong feeling that they wants to cheat me and my cash!! plz take the further action my humble request to your team...
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 06, 2015
                                        Flipkart Customer Care's response
                                        Spoke with the customer and informed him that we will escalate the issue to the relevant stake holders.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit