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Updated: Jun 17, 2026
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C
chikki123
Sep 10, 2015
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Address: Ghaziabad, Uttar Pradesh

I purchased ambrane powerbank 10 days before. But the charging usb cable was missing. I request flipkart to take back my product and exchange it with new one. But they reject my request. Then i use new usb charging cable but now powerbank was not charging. It is a faulty product. I request them mailed them about this also. Buy again they reject my request. Please resolve my issue.
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    Y
    yaman joshi
    from Delhi, Delhi
    Sep 10, 2015
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    Address: New Delhi, Delhi

    On 3rd September I ordered a Flip Cover of Moto G '2nd Generation' which was promised to be delivered on 9th September, However I received it on 8th September but what I received was Flip Cover for Moto G '1st Generation'. I immediately gave a message to flipkart that I have received the order and please list it as delivered so that I can raise a return request. Flipkart did nothing. I waited till 9th September and thought that today they will list the order as delivered, again they did nothing. I gave a similar message to them again from their app. They still did nothing. Then I posted that on their Facebook page and got some reply in comments from Flipkart. Then they called me up and said that within mins. The product will be visible as delivered. Today on 10th September still the product is shown as undelivered and I am not able to raise a return request. They just looted me and not at all giving me any update.
    I ordered Bunk Bed from Flipkart on 28th February ( Order ID - OD[protected] which was delivered late & then commissioning was late.
    The product was ordered in month of February & till date we have not been able to use it.
    What should I do with the same apart from it occupying my space. Neither they taking request for the return though the problem was reported on the same day of commissioning. The commissioning is not complete as parts are missing, planks are damaged.

    Why Flipkart is not able to resolve the problem & simply harassing me by sending delay mails every day?
    Whenever we are trying to contact them through phone or mail, standard reply comes we are look into the problem & shall get back to you. The dates are being extended simply.
    I am attaching all the mails & messages received from Flipkart for records which state that how they are harassing the customers by sending only standard mails/message rather than doing anything. I am left with no choice but to go to consumer court as I am cheated by supplying incomplete & damaged product & above that there is no response from FLIPKART
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      V
      varma60
      Sep 10, 2015
      Resolved
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      Resolved

      Address: Srikakulam, Andhra Pradesh

      I have rs 1450 Above WSR money In flipkart My account is [protected]@gmail.com I'm facing cancellation of my new orders and can't use my valuable money I'm complaining more times but no one helps me Please solve my problem I want to using that money please sir
      Complaint marked as Resolved 
      Verified Support
      Sep 12, 2015
      Flipkart Customer Care's response
      Spoke to customer, he informed he had not cancelled the orders when he's trying to order by system auto generated the orders are getting cancelled due to which the order cancellation are high. He had his wallet balance of Rs.1,425.00/- and the order's got cancelled the amount is not credited back to his Flipkart wallet account. He at least need the wallet amount back and he want his account to be white listed. Assigned task to FRM.
      My flipkart account is gourav.[protected]@hotmail.com i have wsr ballance is 606 how i use thisss
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        J
        jeetendra kumar 12
        Sep 10, 2015
        Resolved
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        Resolved

        Sir flipkard order no - (1) od[protected]
        And (2) od[protected]
        Ya dono order ma pather aur peapr mila hai bhut call sa complan kiya par bole ki aapko mil gya hai aur unwanted complan hai. Aur jo karna hai karo
        Sir mera ph no - [protected]
        Please my problem solve sir made pass pure delivery karne sa laker open karne tak ka cctv recording office ma hai agar mera paisa 30980 ka refund nhi hua tho new ko hand over kar duga pl my problem solve immediately. Sir
        Complaint marked as Resolved 
        Verified Support
        Sep 12, 2015
        Flipkart Customer Care's response
        Customer had ordered for television but received stone and papers, hence assigned task to FRM TAT is 4 business days. Esclated the issue to concered team and will get back to customer with an update.
        Sir flipkard order no - (1) od[protected]
        And (2) od[protected]
        Ya dono order ma pather aur peapr mila hai bhut call sa complan kiya par bole ki aapko mil gya hai aur unwanted complan hai. Aur jo karna hai karo
        Sir mera ph no - [protected]
        Please my problem solve sir made pass pure delivery karne sa laker open karne tak ka cctv recording office ma hai agar mera paisa 30980 ka refund nhi hua tho new ko hand over kar duga pl my problem solve immediately. Sir abhi take mera problems solve nhi hua hai .ab mai CCTV vedio media ko Dane jaa RHA hu kal .ya froud on line shopping company hai.ab Mara media help kraga.
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        ConsumerComplaints.in › Flipkart › Flipkart - 2 tv purchas micro max tv ka jagh par pathar aur paper recived hua aur tv tho yak bhi nhi mila.
        Flipkart - 2 tv purchas micro max tv ka jagh par pathar aur paper recived hua aur tv tho yak bhi nhi mila.

        2 Reviews
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        User jeetendra kumar 12 on Sep 10, 2015
        Sir flipkard order no - (1) od[protected]
        And (2) od[protected]
        Ya dono order ma pather aur peapr mila hai bhut call sa complan kiya par bole ki aapko mil gya hai aur unwanted complan hai. Aur jo karna hai karo
        Sir mera ph no - [protected]
        Please my problem solve sir made pass pure delivery karne sa laker open karne tak ka cctv recording office ma hai agar mera paisa 30980 ka refund nhi hua tho new ko hand over kar duga pl my problem solve immediately. Sir

        2 tv purchas micro max tv ka jagh par pathar aur paper recived hua aur tv tho yak bhi nhi mila.2 tv purchas micro max tv ka jagh par pathar aur paper recived hua aur tv tho yak bhi nhi mila.

        Flipkart Customer Care's Response, Sep 12, 2015
        Customer had ordered for television but received stone and papers, hence assigned task to FRM TAT is 4 business days. Esclated the issue to concered team and will get back to customer with an update.
        Complaint comments 1 Comment Updated: Sep 18, 2015 Update Complaint
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        jeetendra kumar 12
        on 0 minutes ago
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          P
          pilwal
          from Jaipur, Rajasthan
          Sep 10, 2015
          Resolved
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          Resolved

          Address: Alwar, Rajasthan

          I have ordered for mobile lenovo k3 note order no od[protected] dtd 02/09/2015.wid my another mail id [protected]@gmail.com nd my registered mobile no is [protected]. my delivey promis date sheduled on 12sep15. i have taking cntinue update about this order from yor cstmer care no . nd tell me that my orderd deliverd on promise date. but today when i getting update yor excutive say me that yor order mis route nd can't be deliver .nd u advise for new order. this cell was very important nd i requst u this cell will be deliver me on or before 12sep15 any how. this matter caused by compny mistake not csmtmer.this is the matter of consumer court. take necessary action otherwise i will take. thanks
          Complaint marked as Resolved 
          Verified Support
          Sep 12, 2015
          Flipkart Customer Care's response
          Spoke to customer he told the shipment is delivered hence closing the case.
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            B
            bsdakka
            Sep 10, 2015
            Resolved
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            Resolved

            I have ordered an item on[protected]. The order was cancelled by flipkart on the same day. But didn't refund the amount till now. When I write about this on E-mail on[protected], they first lied to me that the refund was initiated on[protected] and asking me to wait for 8 working days. After 8 working days, on[protected], again I asked about the refund not credited. This time they told me that refund was initiated on[protected] and It shouwd have credited within 8 working days. How they are time ppassng and lying???? And then gave me a refund reference number and asking me to ask my bank officials?... If I made an order, and the amount not reached to shop/flipkart, then will he send the item? He won't initiate until the amount credited to his account. In the same case it is his responsibility until the funds deposit in my account. Refund is not credited to my account till now. Please help me. The order id is OD[protected].
            Complaint marked as Resolved 
            Verified Support
            Sep 12, 2015
            Flipkart Customer Care's response
            Mail sent to customer to share the bank account statement from date till date so that we can escalate the issue to concerned team , till customer reverts closing the case.
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              gopalakrishna polisetti
              from Chik Ballapur, Karnataka
              Sep 10, 2015
              Resolved
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              Address: YSR, Andhra Pradesh

              Respected sir, I ordered mobile phone in flipkart.com with order no: OD[protected]. I paid money and I waited for one weak for delivery of product.On delivery date, they sent a message to me that my order is cancelled and wait for money refund like that.I called to them through their costomercare number but they are not responding in correct way.It is just like cheating me.please take necessary action against flipkart and make them to pay penalty for this. Thanking you sir, p.Gopalakrishna(costomer) ph.no:[protected]
              Complaint marked as Resolved 
              Verified Support
              Sep 10, 2015
              Flipkart Customer Care's response
              Tried calling the customer but unable to reach as there were no response so mail sent to customer informing that the shipment didn't get delivered due to non serviceable area.
              Almost same issue with me...
              My order was cancelled by flipkart.
              And didn't refund me even after 2.5 months.

              And saying " I have refunded ask your bank"

              Irresponsible flipkart.
              I never recommond it...
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                K
                Kirupa Krupz
                from Chennai, Tamil Nadu
                Sep 10, 2015
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                Address: Chennai, Tamil Nadu

                Sir I purchased a Digiflip XT811 TABLET through flipkart when it was introduced. My Digiflip tablet touch and head phone jack is not working. I gave for service in Digiflip authorised service center(AP TECHNOLOGIES) and the problem repeats more than 3 time. And they damaged the tablet(back side is broken). Now my tablet is in service center for 3rd time.(Now it is almost 1 and half month in service center). the product is still in it's warranty period and i want it replaced. If i call them and ask for it, they don't respond properly. The way they respond and the way they speak is improper and unprofessional. Worst service center ever. Service center: AP TECHNOLOGIES SHOP NO.5 CEEBROS COMPLEX, OLD NO.45, NEW NO.39, MONTIETH ROAD, EGMORE - 600008, Tamilnadu, Chennai Please take necessary action as soon as possible with AP technologies and replacement of tablet ------- I ordered this product on 6 October, 2014 my order id is OD[protected] email id kingfisher.[protected]@yahoo.com mobile no -[protected]
                Sep 19, 2015
                Updated by Kirupa Krupz
                Still they(service center) are telling me to wait for one more week. Keep on saying this for almost more than 2months
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                  P
                  pramod.bawari
                  from Gurgaon, Haryana
                  Sep 10, 2015
                  Resolved
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                  Resolved

                  Address: Udham Singh Nagar, Uttarakhand

                  Sir, I visited the Flip kart website on 24.Aug.2015 and after selecting the book, I proceeded to pay the amount through SBI Net Banking and after entering the Username and password, I clicked the submit icon and was asked for confirmation code using the high security password that sent to my number. I clicked the option PAY and after a few minutes...the screen showed that your transaction has been rejected by RBI you will get back the amount within 5 days . But when I checked my Balance Amount in my SBI account, Rs 1449/- has been deducted but the but till the date not receive the same amount my transition no is- POS PRCH-POS[protected] FLIPKART.COM Bangl-- please let me know What I do ?
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 10, 2015
                  Flipkart Customer Care's response
                  Dear Pramod, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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                    J
                    Jiby Vaju Varghese
                    from Gurgaon, Haryana
                    Sep 10, 2015
                    Resolved
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                    Address: Mumbai City, Maharashtra

                    I had ordered a pair of proterra gush running shoes on 30th july 2015 and i have used it rarely but now i go to see the colour of the shoe is coming out slowly i mean such products y do u keep... people buy online because they believe that those products may last ... but this is not gonna work i hope that an action will be taken against this and i hope i may get refund... thankyou
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 10, 2015
                    Flipkart Customer Care's response
                    Dear Jiby, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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                      san_jind
                      from Basi, Punjab
                      Sep 10, 2015
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                      Does you people always do the same with each and every customer as you have done with me. I booked a Lenovo K3 note phone on dated 02 Sept 2015 Vide Order NoOD[protected] sHIPMENT WAS SENT ECOM PREPAID Tracking ID[protected] over Flipkart with WS Retail with showed the costing as Rs 9999-. First of all wanted to know the valid reason for Delay Delivery If your company cannot deliver the phone at the address JIND (126102) Haryana and booked then why the hell you people book the phones or any other product. This is a pure case of cheating by FLIPKART and WS RETAIL. I am Ready to Wait for some more time for the phone, so you can deliver the same by 12 Sept. 2015. I can Gift my Son biirthday on 12/09/2015 I don't think so that this letter will reach you at all. Please I request Mr. Rajiv and Mr. Sachin to resolve the issue, and if you cannot provide the Product then its your wish to do so. but you will loose out the Customers. Regards, Gaurav Kumar[protected] Hno 4803 Sector 11 Urban Estate Jind126102 Haryana
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                        N
                        Nareshvalluri
                        from Delhi, Delhi
                        Sep 9, 2015
                        Resolved
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                        Address: Bangalore, Karnataka

                        One month back I ordered an item with order no OD[protected] And during the delivery I tried through card, it didn't work out so he again swiped n it didn't work so atlast I paid through cash ...later I came to know that amount debited twice from my account ...so I raised a complaint and they asked me to send the bank statement etc ..I sent them all details and they said it will take 15days as they have to check and they said they will be crediting one amount and they asked to get another from bank ..so I approached the bank and they said the amount is being credited to WS retailer (flipkart) .so I said this to flipkart and they took another week and it's been already 30days I made a complaint on 9august .and they are still saying they need a time ...I attached the mail conversation and bank statements etc ... Guyz just don't fall to this trap better order in amazon or paytm ..if flipkart don't pay through debit card and fall in this trap
                        Oct 30, 2017
                        Complaint marked as Resolved 
                        They gave good refund
                        Verified Support
                        Sep 10, 2015
                        Flipkart Customer Care's response
                        Spoke with the customer as he is saying that he didn't receive the refund yet so informed to customer that to provide the Bank statement in PDF format he is saying that he can't able to provide the statement inPDF format he had send the photo copy of it. As the bank is too far from his home so he cant go there.
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                          rakes29
                          from Chennai, Tamil Nadu
                          Sep 9, 2015
                          Resolved
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                          Resolved

                          Address: Giridih, Jharkhand

                          Hi There Heating issue in phone lead to ear damage.This is a pathetic phone, and honestly people should not buy this product. I had bought this phone for my brother (thats y opted for some stable phone, rather than Redmi1s or Lenovo 6k), but phone is pretty slow. It hangs a lot, n multiple times we have to reboot to make it work. Moreover the Flipkart support sucks. Though I intimated the issues regularly.they were not ready to replace/refund phone with some weird reasons. one of the executive told me heating and hanging are not faults. Regards rakesh kumar pathak Order id OD[protected] Order Date: 14 March, 2015 8:06 PM Moto E (2nd Gen) 3G mb [protected]
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 10, 2015
                          Flipkart Customer Care's response
                          Spoke with the customer and informed him that as per the policy post 30 days we would not be able to do anything we kindly request you to visit to the service centre.
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                            T
                            Tauheed Sheikh
                            from Etawa, Madhya Pradesh
                            Sep 9, 2015
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I ordered Red MI2 phone (order # ) from flipkart on 7th July 2015. Next day I called customer care to apply exchange offer on this order and the rep. told me after order is placed this was not possible. Instead he cancelled this order for me and on his advice I placed a new order for the same phone, with an exchange offer on 8th July 2015. Unfortunately, flipkart delivered me both the phone. They apologised for delivering the first order, which was actually cancelled and arranged a return pick up for the same. Their courier boy picked up the phone on 13th July but I didn't recieve any refund even after three weeks. On calling flipkart I was surprised to learn that no refund was being made, as the product was not received back by them. They demanded me to produce a return receipt if I had 'actually' returned the product, which is not with me, as the return pick up person never gave me one. He just asked to sign on his sheet and that was all. We gave all the details of the pick up person, including hsi phone number etc. (who happens to be flipkart delviery person also) to flipkart and they did lot of investigation and lot of enquiry to us and finally told that we would be getting refund by 14th August. Later, I got a message that a replacement phone was being shipped to me. I called flipkart and told them I dont need a replacement but a refund. The rep apologised and told me that he would arrange to cancel the replacement and initiate refund. The replacement order was cancelled on the same day, however to my surprise again, no refund was initiated for few days. I called back again and the flipkart reps. again started telling me to produce the proof of return, without which no refund was possible... This is extreme --- after one month of investigations, talks they first agreed to issue a refund -- then created replacement instead --- then again cancelled it and started asking for proof again, which I don't have because their pick up person never gave me a receipt. I even asked me what actions did they take against the pick up person -- which they failed to comment. I asked them, supposedly after initiation of return from their side, if I didn't give the product back to their courier boy, should he not have reported back to them that such and such customer didnt return the product and this return request couldn't be fulfilled? Had something like this happened, what actions did they tak --- no answer... Flipkart is ripping me off of my hard earned money - a good amount of Rs. 6000 ---/ This is no small money for me and they are doing a fraud withe me withdholding it.
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 10, 2015
                            Flipkart Customer Care's response
                            Dear Tauheed , Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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                              A
                              Amanb.lGupta
                              Sep 9, 2015
                              Resolved
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                              Resolved

                              Address: Bilaspur, Chhattisgarh

                              I ordered a bag of Rs.799 even after 30 days i didn't received the back so I called up Flipkart regarding this .The answer from their side was "The packaging was opened (torn) so the bag was not delivered and Once we receive the bag here at out facility we will process the Refund " . After this, even being a Flipkart first customer I am unable to order anything from my account .So I called back and those guys are constantly saying its coz of technical issue and each time my order is being cancelled by own.I have approx Rs. 450 as my flipkart wallet amount which also I am unable to redeem. And any update on my incident which is scheduled is getting extended day by day .They are evan making me wait for 30 Min to attend the call amanb.[protected]@gmail.com
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 10, 2015
                              Flipkart Customer Care's response
                              Spoke with the customer and informed him that due to some unethical practises held from your account the account has been frozen.
                              this also
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                                K
                                Khan6660
                                Sep 10, 2015
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                                Address: New Delhi, Delhi

                                I buy lenovo K 3 note on 10 AUG 2015 now it's battery issue and hanging problem so I decided to return the product but flipkart not acept my request during the period 26 Aug 2015 till now and flipkart customer said to me no return the product and no refund the money please help me
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                                  Khan6660
                                  Sep 12, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  My name is abdul haq khan [protected] from 2nd floor B-2/351 new kondli near masjid Delhi - 110096 I buy lenovo k3 note from flipkart on 5 aug 2015 it delivered to 10 aug 2015 sold by :WS retail service pvt Ltd Order ID OD[protected] VAT/TIN:[protected] Service Tax #:AAACW8725FSD001 IMEI/Serial no. :[protected] Invoice no. #CHN_PUZHAL_[protected] Sub total : RS. 9999 On 25 aug 2015 there is battery issue and hang problem in this I contact to flipkart customer service and I informed about the my product problem and I also told her to return the product and my money the flipkart customer service told me no return the product and my money so i want to return the product but flipkart not acept my request kindly help me
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 14, 2015
                                  Flipkart Customer Care's response
                                  Spoke to customer , he informed the phone is with his phone who had purchased and he disconnected the call. Tried calling on "[protected]" but no response hence mail sent to customer to visit the service center and get job sheet we can help further.
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                                    gambit5895
                                    from Vadodara, Gujarat
                                    Sep 9, 2015
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat

                                    I have purchased MOTO G (2nd Generation) from Flipkart on 24th March 2015 with Order Id - OD[protected]. First time I received faulty product with some defects in pixels of touchscreen. I got it replaced. The replaced product worked just fine till 32 days, i.e. till 30 days replacement guarantee of flipkart expires. On the 33rd day, the flash of phone’s camera stopped working suddenly. I searched for service centres in my city i.e Vadodara. When I reached to the provided address, I found that there was no service centre even existed at that address. Many customers were confused there with their Motorola phones and searching for the same. I contacted to flipkart and I was provided some other addresses. I also went there and found the same scenario of service centres not existed. I have made Flipkart aware of the situation and raised a complaint regarding sevice centre. I raised the complaint on 21st August and I was put on extension of resolution consecutively on 24th, 28th, 31st August and 03rd, 06th September. After all this they are now providing me the address which is in Ahmedabad and Surat and I am not sure that they even existed here. Also for minor repairs I don’t think it is a fair practise to go everytime to such distance. This is clear misleading to customers by providing fraudulent information. I have wasted my time in search of these service centres and wasted my fuel also. I strongly demand that this product must be taken back by Flipkart as it of no use to me as flash is not working as well as in future any repairing is needed then it would not be possible to get the technical support. This means I am carrying a phone which literary has no warranty benefits. I am attaching some pictures as a proof of my above claim. Those who are planning to buy Motorola product from Flipkart, please be aware and proceed at your own risk. P.S: Flipkart is extending resolution time every time. Recently they have given the time needed for resolution till 23rd September. It has been 4 months and I am deprived of services. The phone is in excellent condition as brand new because I put it in the box since the flash stopped working.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 10, 2015
                                    Flipkart Customer Care's response
                                    Informed to customer that would not be possible as per the policy post 30 days we would not be able to do anything we kindly request you to visit to the service centre.
                                    I would like to suggest the flipkart customer care team to read the complaint clearly before giving any excuse. As I said there is no such service centre that Flipkart is claiming. Now if there is no service centre then how can I get my phone repaired. Again and again the Flipkart team is replying with same resolution which is not existing.
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                                      Riyaz Rizzu
                                      from Hyderabad, Telangana
                                      Sep 9, 2015
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I have purchased Lenovo k3 note . order details: Order ID: OD[protected] Item) Seller: WS Retail Order Date: 5 August, 2015 12:03 PM Amount Paid: Rs. 9999 through Net banking. MY complaint is that "my phone is getting too much heated up. I request you to please replace my device.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 10, 2015
                                      Flipkart Customer Care's response
                                      :Spoke with the customer and informed him that a call back has been scheduled from the technical team.
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                                        J
                                        jeevanlp
                                        from Mumbai, Maharashtra
                                        Sep 9, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I placed an order for samsung galaxy j7 on 4th septeber 2015, and i got a call on sunday(6th sep 2015) for the delivery from number [protected] saying his name is Kumar, as i was busy with my schedule i requested him to deliver the next day before 10:30 am and he agreed for it, the next day when i called him @ 9:45 he said the other guy is coming in next half an hour but he made me wait till 12pm playing the same tone for every half an hour i called. later at 1:30 the other guy called me for the delivery again i was not in my residence to receive so he said that he will deliver at 6:30 or 7;00 pm in the evening. but when i called back at 7:00 he is asking me to come to his office and some other 2 places and later that guy replied as i wont deliver it to you do what ever you want. (the 2nd guys contact number is [protected]) later i got the message as i have refused the product. which i have not.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 10, 2015
                                        Flipkart Customer Care's response
                                        Dear Jeevan, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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