Flipkart Complaints & Reviews

When I pick the call...for 2-3 seconds speaker gets on and make noise and that sound irritate and also whenever I unlock the screen it directly goes to messages. This both things happening after system update. Even after replacing the mobile handset still I'm facing same issue, so asked for refund and they are not willing too. They playing with me as technical call kind of stuff which is totally flop support. They are very smart in that way. I have all the audio recorded with these technical team and most of them are blank calls.(cleaver move from flipkart). This handset even not reflected on India Lenovo website for assistance but flipkart is giving technical support.it is very strange for me. I need my refund and don't want this faulty product.

Dear Sir/ madam I bought Moto G2 from flipkart after 6 months suddenly battery started draining like anything. I used more than 11 android device till now and this Moto G2 was poorest battery performance under both 2G and 3G network. A fully charged phone was switched off by 2 pm on the same day itself (3 hr) which was pathetic for a normal android phone. usage was very nominal with few mails and few calls with few sms. No multimedia play at all. If you looking for better android experience with decent battery backup this is not what is suggest. Regarding replacement of battery i have approached flipkart because my mobile is under warrenty period but no positive response at all. Now i am extremely fed up with the level of flipkart’s service.

On 22nd Jun'15, I bought Sony Earphones a MDR-XB30EX. I made this purchase at Surat, received it at Jul 01 2015. I put a refund request and they pick it up. They said refund is already done by 4th July, but I didn't received it yet. I gave them my bank statement. They are asking me to contact my bank but none of them are giving me a good response. It's been a month now and my refund is still pending.

I had write many times regurding this bt no resulation has been givn. . Hello sir, i have claimed for refund of product amount on order id od[protected] as i cancelled yet its delivered to my account which i already returned on 20th may 2015. I hd raise complaint more thn 10 times bt, no further action they r taken, customer exicutive told me to wait again and again. . Its really unethical. . I alrdy attached qurior slip many times bt no action is taken from flipkrt end. . . Pls do something. . . And refund my money back contact number [protected].

I have ordered a Book "Eat, Pray, Love' through Flipkart on 21.7.2015 to be delivered to my friend's address in Guwahati, Assam. The order No. is OD[protected]. I paid the amount of Rupees 300 through debit card. After 7 days, it got delivered at the address. But to my utter disbelief, I found the delivered book to be a second hand book. I have paid the money for the fresh copy of the Book. And the company charged the carriage charge of Rupees 60 also. But instead of getting a fresh book I got a second hand book. Hereby I like to raise my issue of fraudulent delivery tactics of such a reputed company to the appellate authority. Sonit Kumar Goswami [protected]

I have placed two order on dated 15th May 2015 vide order no OD[protected] but I have cancelled the order as delivery will be scheduled on 8th Aug 2015. One order is cancelled and another order was on hold due to call centre executive Mis-guidance. Surprisingly, the phone which was hold to cancelled actually delivered on 21st July 2015. Actually I was really surprised how it's delivered in promptly manner ( the order which is still in phase of cancellation).As I have already explained that required two phones and hadn't received any refund of payment the phone which was on hold for cancellation. That's why I received that phone which not supposed to be received by me but my money was stuck that's the main reason I have accepted the same. If I am not wrong each and every details of my telephonic conversation is recorded for quality purpose of Flip kart. I had talked too many times call centre executives that faulty phone as delivered on dated 21st July 2015 as far as the phone which was delivered on 20th July 2015 is working smoothly till now. 1. Order No.OD[protected]purchase though cash on delivery basis) delivered on dated 20th July 2015 It's running smoothly 2. Order No.OD[protected]Payment through credit card) Device is not in good condition, which I have explained it to my earlier complaint but in my earlier complaint I have wrongly mentioned wrong order no. Today Flip kart executive came to my place to replace the product but when he has checked the Serial no of the product it's not matched with the order. On same time, I have called the call centre on[protected] and talked to the executive that we have received the same product may be it happened due to multiple order an requested please check your record and make it possible be he told me strait-way that please contact call centre on[protected] . His personnel checked the phone (Mr. Ashok Mobile no.[protected]) and I have explained each and every thing but all is not in hand as his work is to follow the order of his bosses. Than I have contacted on[protected] and talked to Mr. Mandeep and explained him everything. He is a very decent guy and assured me that he will tried to help me but every thing is not in his hand and it will take 24 hours.I have given my IMEI1:[protected] and IMEI2:[protected] and S/N:HGB2UDQY(11) FURTHER I AM FADE-UP AND CONFUSED IN ORDER NO. SO I AM PROVIDING THE FAULTY PHONE DETAILS WHICH ARE AS UNDER : IMEI1:[protected] and IMEI2:[protected] and S/N:HGB2UDQY(11) I AM REALLY VERY GREATFULL TO YOU . IF YOU WILL RESOLVE THE SAME ON TOP MOST PRIORITY AS I REALLY NEED IT.

hello sir, i have claimed for refund of product amount on order id
OD[protected]
as i cancelled yet its delivered to my account which i already
returned on 20th may 2015. i hd raise complaint more
thn 10 times bt, no further action they r taken, customer exicutive
told me to wait again and again.. its really unethical.. i alrdy
attached qurior slip many times bt no action is taken from flipkrt
end... pls do something...and refund my money back
contact number [protected].

I had write many times regurding this bt no resulation has been givn. . Hello sir, i have claimed for refund of product amount on order id od[protected] as i cancelled yet its delivered to my account which i already returned on 20th may 2015. I hd raise complaint more thn 10 times bt, no further action they r taken, customer exicutive told me to wait again and again. . Its really unethical. . I alrdy attached qurior slip many times bt no action is taken from flipkrt end. . . Pls do something. . . And refund my money back contact number [protected]. . .

Redmi Note 4G ordered on 17th, received on 23rd, defective piece, it's been 3 days still no response from Flipkart regarding product return details. This is my final complaint and if no response, then I am moving to consumer court. Such a negligence from the service providers I once liked. You lost one customer today, Flipkart.

Obligatory Hello, I had recently ordered a Casio Watch from your website which is believed to be known for its quality and customer satisfaction. But these words have proven to be results of an illusion that u guys have created. I received a duplicate watch from your seller resulting in a great deal of frustration on my side. If anything positive that can be derived out of this allegorically shameful act is that it has intensified my feelings of not buying anything from Flipkart ever again. A Refund/ Replacement is the least u can do to mitigate the problem.

I ordered Samsung EO-HS130DBEGIN HS130 for 398Rs. Order ID: OD[protected] on 12th July, 15. Flipkart delivered me fake white earphones. I requested a replacement then too again was handovered with another completely different that too fake earphones.

Sir, With regards to order - OD[protected], "I Raised a Replacement Request" - as the device is not working suddenly - for every operation, getting the corresponding recorded message. For Example: If we unlock the screen, immediately we hear the message - "Screen is on". Similarly for operation like, Date, time, Battery Charge Percentage etc. Seems like device is locked. But not sure. Raised Claim on 23rd Jul'15 and till today I've not received any call (just got two missed calls from +91-[protected] - once on 24th and once on 26th Jul'15). And whenever I call Flipkart Customer Care: [protected], "I'm getting the response as Backend Team tried to call you, but you are not responding". Calling customer means...not just giving one Ring. You need to give atleast 2 - 3 rings and still if the customer is not picking-up the call, then you can blame customer. Please don't expect customer should pickup the call in just Fraction of Seconds. And don't update the status as - "Customer is not available" - just by giving Missed Call. This kind of service Customer will never expect. And also please note that, there is no Rule that "You should call customer only once and only one Ring". If customer is not responding first time, you should make call second time. At least two times you should call (two calls with long rings), still if there is no response, then you can escalate and update the status as Customer is not available). Still Requesting your quick resolution by Replacing the Device. You can tell the executive to check the device before Replacing it. Need your kind attention and quick solution for this issue. Looking forward your reply. Thanks & Regards, Leela M Velamakanni 91-[protected] / [protected] / [protected]

I placed an order ID OD[protected] in sale for lenovo k3 note on[protected] at flipkart.com. My order was booked and I was assured delivery of the item before[protected]. Now, today i.e on 27-07-15 at 9.09 AM from phone no. [protected] got the call regarding cancellation of my order due to inability to deliever my order. I have already paid the bill by net banking on 22-07-15 at 13:29 thru PNB. I had planned this to give a gift to my daughter on her birthday. Now, the order has been cancelled for no fault of mine. So, I request that my order shall be delieverd at my address mentioned in order before 29th july, 2015. I am not interested in refund. The event is very much depressing for me as I was trying for this item for the last one month. Rajesh Gupta Deputy Director, Ministry of Water Resources Mb: [protected] I-212, GovindPuram, GHAZIABAD PIN- 201013

Hi, I have purchased Digiflip XT811 Tablet on 28th Oct'14 The Screen stuck on USB symbol while i tried to on the tablet and when i submitted that at Service Center they told that it will take 1 or 2 month to resolve, i waited, after few days i contacted service center about the status, they were telling that flipkart digiflip was not responding to us and not sending us required equipment or goods to fix the tablet issue so please take back the tablet. I went and took back my tablet and mailed digiflip which flipkart gave a mail id [protected]@flipkart.com but there was no response from them please do some thing to get my tab fix my warranty gonna expire soon on october

I purchase the said mobile delivered on 21/06/2015. I faced different problems since I got the delivery. I complaint them on 09/07/2015. First they called me over my mobile number, which was just like missed call...I heard their voice but they act as not hearing me. It shows that they just delaying the matter. Now I received a reply from them stating that my request is not approved. There is many problems in the set like there is no volume switch on the set and very big volume problem, touch screen is not working properly, it hang on any time. software problem also.

In continuation of my Complaint on 23 July 2015 for Flipkart Customer Service for OD[protected]. I have visited to Microsoft service center as per the guidance from Microsoft online executive the service center person has denied to give service. I don't know what to do now and who is responsible. I wanted to take this matter to consumer forum but before that I want a advice from Flipkart. Thanks Mohammad

multiple debit from my account, alreadry attached bank statement and screen snapshot, product price 7499 bt i have charged 14998, pls do need full..x card payment is deducted twice... i payed through debit card...the total amount deducted was Rs. 14998 and and i hv received an msg u have being charge 14998 for the product, complaints many times pls do eedfull

Order id: od[protected]. This is the product i bought from flipkart. This mobile is defective. No cdma reception in instrument. Getting switch off in auto. 1st complain i done on 13 jul 15 & till today tech team making me fool they told do some factory resitting on phone i do so but still no solution than they told you do again complain we refund your amount i do so but they told we con't refund. They denied the refund and made it replacement procedure very complicated for me. I am a defense person unable to takeout time. This is fraud from flipkart. This is really cheating from flipkart. Please help me out to get refund from this site. On mobile they never listen to me, they always disapproves the request. Please help me out
. Mahabir. . .

My name is raja k and i have bought a lenovo a7000 mobile from flipkart. My order id is od[protected] and the imei / serial no. [protected]. The problem of my phone is, whenever i am trying to shoot image / video blackened display is coming. More than 15 times it occured. I was shocked. I just felt it may be critical issue. Because whenevr trying to shoot the image / video blackened screen only coming. I have to restart the mobile. Is this possible to use the defected mobile. So i marked the product within the warranty period (Warranty upto 19 july 2015) . I have marked the product on 18 july 2015. Flipkart executives callef me on 19 july 2015, at the i can't attend the call. Immediately i made a call to flipkart callcentre people. Next day 20 july 2015 flipkart executives called me and i narrated what i felt with defected product.

Aftet that, executive persons disapproved my returned request. I was shocked. Because i lodged the return request within the warranty period.

In the mean time i can't make return product request. Because they already disapproved my return request within the warranty period. This is violation of given assurance by flipkart.

Why they are giving 30 days return warranty. It must be followed. Please sell defect - free product.

I am so vexed after purchased the defected product.


Raja k

Madurai

Hello My Order no. is - OD[protected] for Intex LED 32 inches. I got a faulty piece from flipkart where there was a problem with audio. I requested for replacement of my LED to new address. Initially they said because order is out for delivery it cannot be delivered to new address, now I have canceled the order and asked them to pick and replace my LED from new address. But flipkart is saying that they cannot change the address . My problem is that how can I pickup that LED to my old address and wait for the delivery guy to come to pickup .Shall I wait for them on road with such big LED in my hands ? But flipkart is not understanding my problem. They just keep on saying that this is our policy not to change the delivery address. I want to understand are policies made for customers to get frustrated, Can;t they just deliver my product to new address.