Flipkart Complaints & Reviews

I had ordered a Lenovo K3 note in the flash sale on 29th July. I have complained customer care with complained no.[protected] for priority delivery of my order number is OD[protected] placed at 3:01 p.m IST time. So the product is supposed to be delivered by 30th. After checking the status online and finding out that the product is still not packed yet, I called up the customer service number. I was told by an executive who told me to call after 2 hours. when I called after 2 hours Mr. Mayuresh attened my call and told that they have already informed the retailer that is WS Retail Pvt. Ltd. to ship the item on priority.The status of the order till now on 31st July remains same as "Wed, 29th Jul 03:58 pm Item has been confirmed by the seller " Not received the product yet. There is no escalation matrix for Flipkart to handle customers complaint. They are incapable of conducting a sale for the mobile because without any prior notice they changed my expected delivery date to 6th Aug 2015 where as while placing order it was 5th Aug 2015 and their website did not allow to opt for Next day delivery. WS Retail is just a fraud company incapable of disposing 50000 handsets sold in that day sale. Please look into this matter let me get my product as soon as possible.

I had ordered a Lenovo K3 note in the flash sale on 29th July for next day delivery and Order number is OD[protected]. So the product is supposed to be delivered by 30th. After checking the status online and finding out that the product is still not packed yet, I called up the customer service number. I was told by an executive who seem some what irritated that for next day delivery I have to wait till 9 PM. Not received the product yet. Today on 31st July, I called up the flipkart again. The executive who handled the call informed that the product delivery is delayed and I am expected to get it in the next 5 working days and not able to provide information on when it will be delivered exactly. Looks like this is the standard answer for everyone. If FlipKart is not able to keep up a commitment then why publicize as single day or next day delivery. I am terribly dissappointed. It supposed to be birthday gift and Flipkart made a mess of the moment.

i have called to flipkart customercare no one of flipkart excutive name sneha abused me on the call when i want to know certain product detls she misbhaved on the call and she didnot transferred the call to supervisor of flipkart she told me that pls check detls on the website she is very rude on the call
regards
abhishek dam

Issues with Delivery for order ID # OD[protected] COD. Hello Team, Good evening! I had ordered Sony MDR-AS200/LQE Wired headphones (Voucher ID mentioned as above) on July 25, 2015. The vendor Yesterday shipped me the Samsung Headphones ( some S- series), immediately after opening the packet, i have submitted refund claim. This unprofessional attitude and carelessness is nothing but deficiency of service on your part that makes me eligible to initiate a hard actions against you. However I decided to first intimate you of the deficiency. I request you to kindly look into the matter and resolve the same within a reasonable time period otherwise I will be forced to take hard action against service deficiency. Best Regards, Mittal Darji,

my order number is OD[protected]
i placed order of two sennhieser 201 wire
price 2160
at 26 july 2015. 1.29 pm

flipkart`s service is very late and bad they dont give my delevry to me they told me your delevery is cancel but i dont request for cancelling. they dont exept their inaccurcy.they dont call me for asking me.
please i rquest u to help me and solve my problem.
Madhur meena
ph.[protected]

Flipkart sent a ordered item genius nicer dicer plus costing rs.499/- + rs.50/- through ekart. It was found damaged. My name is ravichandran. N, residing at flat-gh, vairam kamalam apartment, vairam garden, sambakulam, madurai - 625007. Land mark - v grand hotel. Order id : od[protected] and the tracking id : fmpc[protected]. Want replacement

Dear sir, Yesterday I ordered a phone from flipkart.com and paid the money through obc ( oriental bank of commerce ) net banking.. The transaction was successful but I didn't got any confirmation from flipkart.. When I called their customer care they told me that they didn't received the money on their end but it has been debited from my Account please help me.. I also called my bank but their are saying that it's flipkart's fault... Please help me the details are- Phone- moto g 3rd gen Bank- oriental bank of commerce Payment through - net banking Amount- 12999 Date- 29/07/15

I cant believe that I am dealing with Flipkart, you guys closed my tecket withoout taking any action or giving me solution, Very negative and pathetic image flipkart is leaving on me...
I created this ticket as I was not able to talk to any flipkart agent from seller support.
I am planning to start a business with flipkart and its been a week that, Flipkart agents every time, promises me that, I will receive a call within 24 hr from Account manager who will guide me further steps, but there I see that no one calling me. fake promises.
and you guys closed the ticket without taking any action or helping me out...
this is not at all acceptable.
if this is how you guys treat your retailers, I am thankful that I got to know it soon.

if this what you guys are getting paid for and not respecting your job, you will never be able to succeed in your career. Thank you so much for this kind of miss behavior.

Dear Sir,
Thank u for the timely delivery of Concepts of physics IX std Book (author H C Verma). Our family members are the regular customers and we are happy about anything we ordered with regard to the quality, price' service etc.
But the Physics book which we ordered on 26th July, 2015 has reached on 29th July, 2015 The outside cover only had the cd cover and not CD. We want to know the CD was it delivered by u or misplaced during transportation. Please verify and send the CD at the earliest so as to place new orders in future.
Hope u will respond promptly and help my child to study on time for his coming exam
thank u
shanthi. Mobile: [protected]

I have purchased karbon parkle v mobile on 26.02.2015 through flipkart. Suddenly the mobile was not working for past 2 days. I went to karbon authorized service centre "SPACE TECHNOLOGIES", 284, kumaran plaza, kumaran road, tirupur. But they are ready to service my mobile . They said that we can't service this mobile because this is purchased through online. I want to know the reason and solution. their contatct no:[protected].

My contatct no:[protected]

i have complained more than 100 times, bt not a bit o[censored]pdates hasbeen given, only extended date from last month Order id-od[protected] lenovo a7000 i have canceled this order still it delivered in my address, so i call the customer care and raised a refund request more than 3 month ago, a product specialist called me and inform me to returned this product any national curior so i have returned on 1st of may, and attached curior recpt and tracking details, and got a mail that ur refund initiated bt no refund has been made actually, its un ethical pls do need full(contact number [protected])... all the proof attached

My oder id is od[protected] and my complaint no.[protected]
I had talk to amit on 7:24 pm today i had order my product on 18 july and last date to deliver is 27 july which was yesterday and now when i call they said that you should cancel order no solution now saying that that product is out of order what a ignorance behaviour of such a big company flip kart. . . No solution happing in that company

Need help
Thanku
Inderpreet singh

Order ID: OD[protected] Item: Philips 3320/15 4-in-1 Multigrooming kit Return ID:[protected]init) i returned item then flipkart customer care team told me that send us on mention below address due to they can't collect shipment WS Retail Services Pvt. Ltd., Warehouse Address: NO. 42/1 & 43, KACHERAKANAHALLI VILLAGE, JADIGENAHALLI HOBLI, HOSKOTE TALUK, Bangalore, Karnataka, India - 560067 i send shipment using india post tracking id CE[protected]IN and shipment refused by flipkart warehouse, when i called to flipkart team told me that they didn't received any shipment india post is lying they didn't deliver when i called india post then Mr Kishor Kumar [protected](KADUGODI POST OFFICE)(Right now shipment with him) he told me that he send guy but they denied, do one thing told to flipkart that come with you seal and collect it from us, but when i called up to flipkart they told me that told to india post to repost again, then india post Mr Kishor Kumar repost again next day but even they denied again. WTF if you don't want to take shipment why are you send address to me. and i request to Mr Kishor Kumar that please hold shipment one more day with you. I would like to request you flipkart team that kindly don't make such kind of issues and request you to please take shipment from post office and return the money or you can also debit your convenient charge from your warehouse to post office as its just 4-5 Kms away from yours. Please take the shipment and return the money. pleasssssssseeeeeee

Order id-od[protected] lenovo a7000 i have canceled this order still it delivered in my address, so i call the customer care and raised a refund request more than 3 month ago, a product specialist called me and inform me to returned this product any national curior so i have returned on 1st of may, and attached curior recpt and tracking details, and got a mail that ur refund initiated bt no refund has been made actually, its un ethical pls do need full(contact number [protected])

Purchased a LG Refrigerator few weeks back order number : OD[protected] . It is making some loud noise some times. It will not happen every time, but some times. Asked flipkart to take back the product, they are rejecting the request without even contacting me & updating the status saying "The issue is resolved by the seller", But actually it is not. Got calls from flipkart customer care few times and they are trying to explain some non sense things which are NOT TRUE. They are saying we can take back the product only if the same product is not available with the same seller. if the similar product is available with the same seller then we can do exchange. I checked and the product is not available with same seller. Still they are not accepting to take back the product.

Dear sir, This is to inform that I ordered a knee cap from Flipkart and it was delivered on 27 July 2015 (order ID: OD[protected] . It turned out to be a completely different design and of bad quality. I called up the customer care and requested for a return and refund. I was denied the same and told that the policy does not allows only replacement and no return or refund. Now, while placing an order the policies are never visible or clearly mentioned that this product would not be returned and the money refunded. This is a new technique the company has devised to lock in the customer's money and compelling them to accept the product they choose to deliver. This is simply outrageous and disturbing that these companies dare to tell the customers on their face that they can file a case with the consumer forum but they will not change the policies. Please tell me if this is fair that they make their policies invisible, the way they design their webpage so that the customers are trapped and harassed. I am also concerned that the authority of this forum is at stake since these companies do not even care to recognise its power and authority. I kindly request you to help me in this regard and make the company accountable for its mistakes. Kind Regards, Chiranjit Bhowmick [protected] [protected]@gmail.com

purchased a mobile in june order id

OD[protected]

default mobile recieved with poor quality of sound and over all quality as camera, sound not as per product price

flipcart applied condition to return and denied to refund
1. software installation for mobile check up
2. mobiel will be replaced by customer by paying by customer

Both demand is irriatating and nothing mentioned on site during purchase

finally mobile has ben replaced and again a mobile has been recieved with missing of screen guard and screen cleaner and packed is not sealed properly

i m feeling cheated and disappointed .Pl refund my valaubale money immediate

Flipkart cheated me by delivering an used laptop for Rs. 46, 000 Order: OD[protected] Bought a laptop (Dell Inspiron 5000 series) from Flipkart for 46, 000 rupees in June for an urgent need to do my college project. The laptop was sold by Niki Infotech Private limited via Flipkart. But the laptop was defected. On day 1 it got overheated and the apps broke down. I filed a complaint for refund (Complaint no. [protected]). They said...

Order id-od[protected] lenovo a7000 i have canceled this order still it delivered in my address, so i call the customer care and raised a refund request more than 3 month ago, a product specialist called me and inform me to returned this product any national curior so i have returned on 1st of may, and attached curior recpt and tracking details, and got a mail that ur refund initiated bt no refund has been made actually, its un ethical pls do need full (cntct number-[protected])

I got a mi4 device on 26th july 2015. Camera of my device is not good not even with basic requirement. Image captured with this device is always seen in yellow, whatever the object colour would be it is seen in yellow. the issue iam facing with the device is very annoying order details: order id: OD[protected] order date: 22 July, 2015 8:30 PM mail id: nagavyshnavi.[protected]@gmail.com Please update me to above email id at the earliest