Flipkart Complaints & Reviews

My Flipkart Complaint Loss amount: Rs. 2938.0 This complaint is regarding order no OD[protected].. I've ordered for two Rudrakshhh Embriodered Jamdani Handloom Cotton Sarees sold by wnretail On 30 th April.. Suddenly on 4th may I've received a mail and sms...mentioned below " Hi Asmita Mukherjee, Greetings from Flipkart.com! You made an excellent choice by deciding to purchase one of the top selling products on Flipkart. However due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your Order OD[protected] Seller: WnRetail We apologise for the inconvenience caused and look forward to your cooperation. Please contact us should you have any questions or need further assistance. " Without prior notice or customer concern they are canceling the order.. If you go through their site.. The products are still available.. I've called the customer care they told me to make a fresh order.. My point is that if I am going to place a new order then I am not going to get the discounts. May be that is the reason the seller cancel my order without prior notice.. This way flipkart is cheating a customer.. First they take the order then 3 or 4 days later they cancel your order without letting you know. And then if you call their customer care they told you to place a new order.. To make you pay high price.. They are wasting customer time. Well this is not the first time they have done that.. They have already done the same thing with me previously.. Order no OD[protected] paduki ethnic bellies.they canceled the order without prior notice.. Flipkart is The worst e commerce site..please refrain yourself shopping with Flipkart.com. They are cheating with the customer.

Sir, I have Order for a phone with flip kart for a mobile Microsoft LUmia 535 or Other Phones as Comparision with this Phone.& the same information provided to Customer Care Executive Mr. Ganesh Anna. He tells me that Microsoft lumia 535 is a windows based phone so you can't easy to operate this phone, then I asked him for advice about to whom best phone I have to purchased, then he tells me that you have a best option to purchased moto e (2nd gen) 4g. it is best phone, then I have told him about features about this phone i.e (Internal Memory Capacity, Scree Size, Processor, & LED Camera Flash, Primary and Secndary camera capacity, battery capacity, , manufacturing years etc. . Then he tells that this all options are available with this phone & all features are OK as per your requirement. Then I have ordered this phone as talking with Mr. Ganesh Anna (Customer Care Executive)on 01.05.2015. But When I got this phone on 03.05.2015, then I saw that there is no features in this phone as per my requirement. Suddenly I call Customer Technical Support Executive on 03.05.2015 tell him my problems, but he simply said that you have no knowledge about this phone & all facility are available in this phone as per your requirement. Then I have made a complaint to your flipkart senior executive & he realizes my problem & made a complaint no. is 18619838 on 03.05.2015 for arrange my call on 04.05.2015 at 5:00P.M.. I have recirved a call on this time on 04.05.2015, . But hem simply said that our specialist team has hearing your recording real time of order i.e. 01.05.2015 with Mr. Ganesh Anna (Customer Care Executive). Today on 05.05.2015 I have made another call to your Technical Support Team & tell him that why you people misguide me about my truth & today itself solved this problem. Lastly I request your to kindly review my case on priority & resolve this problem today to return this mobile (Moto e (2nd gen) 4g, otherwise I take legal action against your company staff & do the necessary action from my end. Thanking you, Yours faithfully, Dheeraj Kumar [protected] [protected]

I have booked two order when sale was going in Flipkart on 20/04/2015 of Cortina Polyster window curtain vide order No. OD[protected] & OD[protected] amounting to Rs 525 and Rs 700 respectively.On 28/04/2015 I received a phone call from Flipkart from Phone No.[protected] around 11:52 am who informed me that the product has been destroyed in transit.I doubted their intregity and told them to send me the damaged product to me and I don't need the refund as I felt that they overbooked the product and now holding the consumer amount now they are refunding the amount.The person from Flipkart assured me that he is sending the damaged product as per my wish.Instantly I received a SMS to confirm that I will receive the product by 29/04/2015.On 29th April and 02nd May I reveived SMS twice from FLIPKART that the product could not be delivered to my registered address stating that an attempt was made to deliver the product but none was available which was absolety false as someone is always present in my house.On 03rd May evening around 5 PM I reveived I message from Flipkart that as per my request that both the order is cancelled.I immediately called the tollfree no. of flipkart that how the order has been cancelled when I never asked for cancellation.They was unable to give me proper reply and I need to talk to talk his senior who assured me that I won't get a refund until and unless I talk to a senior executive .He promised me that he will arrange call back with 24 hours but 36 hours has passed by and none has called be back. Now the point is: 1.If the product is damaged then how on 28/04/2015 as per my request after assuring me to deliver the product they failed to do so .I am quite sure that they have overbooked the product and actually do not have the stock and blocked the amount from 20/04/2015 to 03/05/2015. Just to asertain that they have actually send the product I requested to send me the damaged one but still they fail as they never sent the product and only trying to fool us by sending false confirmation through SMSes. 2.It seems that Flipkart try to promote through different ways in media their brand and actually do not have the stock and overbooked the product and hold crores of money of customers for a certain period. 3.Who is to blame as I need the curtain for my house and I have stopped buying depending on my booking of Flipkart and after 14 days one day I reveived a message as per your request we have cancelled the product which is absolety false.They failed in their promise.

hello sir/mam, My name is Vansh Sharma. I had ordered Xiaomi Mi4i mobile phone (OD[protected]My order got cancelled by w.s retail without giving me any prior notice and reason. When i contact customer care i got to know that my order has cancelled because i have ordered many phones in bulk and company thinks i am purchasing phones for reselling purpose. This is utter non-sense revert i had received ever from flipkart. I lives in a big family and my family members don't have knowledge of accessing internet and computer so i help all of them including my other relatives for purchasing products online. What company thinks is totally unacceptable and unauthentic. Where this has mentioned in flipkarts terms and conditions that a customer cannot order more than 2 or 3 same phones ? This is a very wrong decision taken by flipkart by cancelling my order. Please look upon this issue and help me asap.

Dear sir, I have purchased the Redmi note 3 in December-14 through Fipkart and within one month the device touch was not working and I went to the servicing center in Hyderabad from Visakhapatnam, it is 700 kms distance, because we don’t have servicing center in Visakhapatnam and also in Andhrapradesh state. I stayed there for 3 days to the purpose after several visits they have serviced the device, after that the signal was not working again I went to the center and they told us to change the mother board. After that service the mobile was worked for only 3 days. Again the touch was not working I sent the mobile to Hyderabad with my friend. The servicing center ( A.P Technologies, shop no-10, 1 st floor Al Cezar plaza, opp City center, Hyderabad )people have checked the mobile and received the mobile. After several days my friend have been following up they servicing center people have not been answering the our phone calls, we were very serious about their response, then they are saying now the mobile was wet and we cannot give warranty. It is ridicules answer, if it was really wet they could have informed when they received the mobile. After 5 days they are saying the bull stories. Hence I request you to provide new mobile. At the first I got the defected mobile and I have not enjoyed the new one. I have spent 5 thousand rupees to my travel and accommodation in Hyderabad. Today the service center people called to take back the mobile without service. I don't want to take back the defect piece, because you have already serviced and also changed parts in the mobile. If I won’t get justice I will have to take the necessary action. Hope you get proper response. Order ID No is : OD[protected] Thank you Suresh.Y

when i switch on the mobile it is showing the message like unfortunately process.Motorola.system. & unfortunately the Process.com.android.Phone was stopped. please refer my problem as soon as possible. and my contact no. [protected] additional amount : [protected] HAND SET DETAILS : FCC ID : IHDT56QFI TYPE : MOFC3 MODEL : XT1506 CE0168 i taken the mobile before 20 days only.

I have purchased one Huawei Honor 6 mobile thro' Flipkart with order no. OD[protected] dt 31.03.2015. There is a problem in the instrument. Most of the times signal is not available and it shows " Emergency Call only". Even if the signal is available the call is getting disconnected / voice breaks in between the conversation. I tried with other SIM cards and the same problem persists. I am a General Manager of a reputed Public Sector Bank and most of the calls are very very important. After paying Rs. 16999/-, if I get such instrument, I am terribly disturbed and irritated. Kindly arrange to replace the instrument immediately. K Srinivasa Raghavan [protected]

I have placed an order for HONOR 4X mobile handset in FLIPKART online shopping on 01.05.2015. Order No: OD[protected]. I received the parcel from WS Retail services Pvt Ltd. on 04.05.2015. Invoice No: BLR_WFLD[protected] Dt 03.05.2015. WITHOUT INBOX ACCESSORY HEADPHONE. IMEI No: [protected] Kindly arrange to send the missing item HEADPHONE as early as possible G.GNANA SUNDARAM, No: 36 JK Flats, Panchayath office Road, Perungudi, Chennai- 600096, Tamil Nadu. Mobile: [protected] E.Mail: [protected]@gmail.com

Hi, I had ordered for logitech-b175-wireless-mouse around three weeks back. After returining it once already i have not received the complete order. Both the times the USB connecter was missing. Dissapointed with Flipkart. Here are the details: Order no.:OD[protected] Date: 22nd April Thanks Namrata

My phone (Moto G2) continuously heating. I use bike to go to my office. And every morning phone gets heating around 42 C. And today it was 44 C. Me and My friend in office both purchase the same product from flipkart but his phone is ok. I am not getting any support from flipkart. I am calling almost daily to flipkart customer care they said our technical dept will call you. But they don't and I get a message and email of disapproved.

i brought a phone in flipkart ( karbonn a11star) which cost 4500it has 1yr warranty. what happened to my phone is display was broken so i called flipkart helpline told that what about my phone they told warranty was over i having 3month warranty

i return requested to flipkart customer care on dated 30th april 2015. . Request loged last 3 days but no any phone call coming from us for return product. i requested to flipkart take back your product and refund me. Order ID- OD[protected] i so may time call to customer care but no any responce from us. Return request registered on [protected] this mobile number.

I Received Defective read MI Note 4G Mobile on 27.04.15. This is network signals not able to connect.it is always displaying Emergency service only. I tried Aircel, Airtel, Vodafone, BSNL, Reliance, Tata docomo. One of the net work also not connecting.then I given to authorized MI service center they are also said hard ware problem due to net work not connecting. They are issued DOA certificate also. I am calling to flipkart dayone onwards but they are not responding. As per the customer care suggestion i installed smart check application.but it is asking password . Again i called customer care they are telling technical team contact to you. But till now nobody called. I am very upset for this product. Please take it back to mobile and return my money. Signaling problem Image attched here. Regards. Sreenivasulu.B [protected] [protected]@gmail.com

Order an item from flipkart but got an empty packages from them again told them to replace it the agreed and replace it but the only difference of both the shipment was that of its origin.. i.e one from kadugodi so and one from gaziabhad but no mobile inside it. sometimes told them to change shipping order but they will cancel the order but they say that they are the top online retail of India and i give a "Khakkk Thu" on this one that means spitting on it in our local languages. What ever it is there will never be a top retail on it... am very angry on this one.

I am Ashish from Ambala city, Haryana. I was book 1 laptop of HP Compaq on 27 of April, 2015. When I select your this item, that time 2 offer was on it. The first offer was 1000/- rs less on this item and secondly The offer you give free 1 pen drive of 16 GB, 1 router, 1 digital frame and 1 data card with this item. but on 1may 2015 when I received your item I surprised, I have not received any free product. Related this I was called on your customer care no. And said that I want to return this product. They said that your team will contact me. But still I have not received any call from your side. I request you to kindly help me for return this product and give me my money. Thanks and Regard's Ashish M-[protected]

Dear sir, This is to complaining you that, i did not receive Earphones along with Lenovo Plus Mobile... Please find the below mentioned order details... OD[protected]. R.MADHU Mob:[protected] E-id:[protected]@gmail.com

Hi, Starting with real frustation its been disgusting after full payment and 5 days of waiting received a dead piece of Moto-G which does not get switch on after doing everything. I had to call customer care which lasted for 10 min duration and costed me 25Rs. Just think i had pay addon cost, moreover a time waste, additionally have to wait for more days. I dont understand how a reputed ecommerce player delivers such a bad piece. Sorry to say but you dont deserve to run a business if you dont fullfill your saying "Country's leading E-Commerce player" Order Details: Order ID- OD[protected] Model NO- Moto G Seriously Sachin and Binny you really need to micro manage your business. Regards, Chirag G

Flipkart has delivered FAULTY moto g 2nd generation mobile. I was astonished to hear the broken/distorted sound coming out of speaker when I turned on the speaker.One can clearly hear annoying sound while talking/listening music/phone ringing/message notification etc etc.The speaker does not work at all and handset audio quality is also poor.I am facing lot of hassle while trying to return back the mobile. -Vikram

With reference to subjected order we have been delivered the casio edifice analog digital watch on 22nd June 2014. Now the following defects have been observed in the watch. 1. minute hand when revolving clockwise sometimes stuck up at 10 O'clock position, 2. minute hand revolving anti-clockwise always stuck up at 6 o'clock position. When contacted at casio service center they demanded the original invoice and stamped warranty card. but the watch is purchased online and we have not received invoice and stamped warranty card as well. THE WARRANTY CARD INSIDE BOX HAS NO SR. NO. AND INVOICE NO. ALSO PACKAGE BOX DOES NOT HAVE ANY BAR CODE, SAME IS SUSPECTED REMOVED before delivery. Pictures of both are attached herewith for your perusal. This seems like fraud of selling defective pieces of reputed brand online. I fear we might have been cheated online. Also this corrupts the company name in the market. Casio Company service center people are not ready to service the watch without bar code and s.no. on box and warranty card.

Dear Team, Again i got the defective handset on 28th April'15. Now the speaker is creating a problem... I dont understand why are you selling this lenovo if it has a problem. Instance : 1) While playing music player on the speaker ... its not working properly... 2) Transferring file from Laptop to Mobile... then its showing me error. and many more instance are there. This problem is happening again and again... So please this is a humble request to replace the product or can you please upgrade... Regards, Sunil Nirmal + 91 [protected]