Flipkart Complaints & Reviews

I have purchased a moto E 2nd gen phone from flipkart on 12th May 2015. The phone was having a few problems. There is a small white dot in the display. Phone is getting heated in standby mode Phone is not scanning a wifi network. I have filed a return request quoting the first two problems but not getting any proper support from the customer care. Each time when I call to the customer care, they are saying that I will get a call back from the technical department in another two days but this keep on being extended. Today I contacted customer care and asked me to connect to technical dept and they have connected to me. They wanted me to connect phone to internet and that time only I realized the wifi connectivity problem. Instead of solving the wifi connectivity problem, they now want me to put a sim card with data connection. I dont have a sim card with data offer right now. We use wifi always here. Why the technical tem is not able to solve my issues..? If they are not able to solve why flipkart is not processing my return request and give me a new piece...?? I am waiting for a week after buying this product with my hard earned money and is not able to use it. Please do justice to the customer and solve my problem immediately.

SIR I AM REGISTERED FOR MOBILE HANDSET XIAOMI MI4I .SALE WAS STARTED AT 2 PM TODAY ..AT 2:05 PM I ADD MOBILE TO MY CART .DUE TO MY PERSONAL REASONS I CAN NOT PAY THAT TIME. I WANT TO PAY AT 5 PM (BEFORE 1 HOUR LEFT IN SALE)BUT ITEM REMOVED FROM MY CART AUTOMATICALLY AND SHOWING OUT OF STOCK...SO MY POINT IS PLZ ADD XIAOME MI4I INTO MY CART WITH IN 24 HOURS I NEED A PHONE VERY MUCH. KINDLY SOLVE MY PROBLEM

I purchased a lg 42lb550A led TV from flipcart. The wall mounting is provided by the manufacturer of the TV. In micromax, Philips the wall mounting comes within the TV box whereas in lg when we give the information to the lg service centre regarding the product then their service engineer visits our home with the wall mounting and install it for free. But after receiving the product when I contacted the lg service team they told me that when you order a product online we do not provide it for free .you have to buy it at rs.3500.This information was not provided to me earlier by flipkart and they needed to arrange the wall mounting for me as it is provided by lg by communicating with them .I felt cheated because for a middle class person 3500 rs means a lot . I want flipkart to refund my money.

I ordered for Envie Ritz Charger+4xAA2100 RechargeableNi-MH Battery 2100*4, Order No.OD[protected], dated[protected], Invoice no.2950, delievered by Modern Enterprises Gurgaon. The charger sent by you do not charge the cells but gets heated. It does not show the glowing of indicaters also. Please look into the matter and solve the problem at the earliest. Thanks. Bunty Goyal, Goel's Diag. Lab. Opp.HDFC Bank, Dhuri Gate SANGRUR(Pb.) 148001

i bought a moto e 2nd gen mobile on flipkart. they are having a guaranteed 30 days return policy. i was delivered on 14th march and i am having a lot of problems in this mobile. so i complained it to flipkart before their timeline of 30 days. but they did not give a proper response. thay called me after 1 week they called and gives a trouble shooting steps. i tried that, but no use. after that no any single response from flipkart. due to my work, i can't able to followup with flipkart. after a certain time i got a message that the return request is rejected. i shocked and called them, they said the same and refusing to return this defective mobile. many buyers are having issue with this mobile, but flipkart is not giving a proper solution. i have attached a screenshot. in this, its showing that the issue is resolved between seller and buyer. but the issue is not resolved till now. i did not confirm to flipkart that my issue is resolved. help me to return this defective mobile to flipkart and get my hard earned money. mobile no. - [protected] Return ID: 17380535

i have purchased lenovo A7000 on 19 may 2015 after usage of one day this phone was started hanging and blinking...its camera not working well it shows camera error while opening the camera...when it hangs we need to remove battery and after the removal of battery..it takes more time to start ...another problem also occurs during receving call...it accepts incoming call but after completetion of call, it did not disconnect.

I AM THE REGULAR CUSTOMER OF FLIPKART BUT TODAY I FEEL YOU ARE NOT STANDING WITH THE CUSTOMER SOMETIME. IT'S REALLY PATHETIC EXPERIENCE. MY ORDER NO.OD[protected] DT 07TH MAY 2015 AND DELIVERED 11TH MAY 2015. SAME PACKET I HAVE GIFTED TO MY FRIEND WHEN THEY OPEN IT THERE IS FOUND ONE OF THE PROBLEM IN POWER JACK. THEN I WAS LODGED THE RETURN REQUEST ON DT 15TH MAY 2015 @ 02:54PM. I HAVE RECEIVED A CALL BUT I WAS BUSY IN FINANCIAL CLOSINGS BUT THE CALLER HAS PUT MY CALL ON HOLD THEN AFTER A LONG TIME I WAS DISCONNECTED THE CALL. AFTER THAT NO BODY IS CALLING TILL NOW OR I AM NOT ABLE TO LODGE A COMPLAINT THRU FLIPKART APP. FINALLY I WENT TO YOUR SERVICE CENTRE IN LAJPAT NAGAR PART 2 AND REPAIR IT. THEY HAVE CHARGED RS.800/- UNNCESSARY CUSTOMER LOSS OF MONEY. NOW, I AM GOING TO DELETED THIS APP AND RECOMMENDING TO ALL MY NETWORKS TO ALERT DURING PURCHASING FROM YOUR COMPANY FOR AN AMOUNT OF HIGHER VALUE.

Guys, I had purchased a Xiaomi mi4i a wee back, it was defective [Touch issue] . Immediately contacted the c.s to check on the same. They said that a tech support team would contact me to diagnose the phone before proceeding for a replacement . I agreed, and Installed the app they asked me to install. They did not give a call or when i call tyhe c.s they hung up on me multiple times . I need my replacement or refund . Please help me on this

I order Gary colour HTC Desire 616, Order No is OD [protected]. which price is 13050, But physically I have received white color mobile, which price is 12299. So my request is please refund my difference amount or give me replacement of cell . My cell no is [protected].

i can purchase Lenovo adapter to flipkart after 1 month my products is damage now i am go to lenovo care but lenovo want to copy of my invoice with serial no. but flipkart not provide invoice of my product with serial no. i can complain to flipkaet to generate my invoice on 8th May but no response, delay and delay

Sir, I have purchased a Mobile phone Asus Zenfone5 through Flipcart.The mobile has display problem ie.fade writing seen on display.I have requested for replacement within one month.Call received from Flipkart and I answered for their queries.It is becoming 2 months since I received the defective product.Till date the item not replaced by Flipkart.I have suffered a loss of Rs.8499/-Please return the money or replace the defective product immediately.The product is still kept unused. Delivery order Mob no.[protected]

I have booked a Sandisk Ultra USB 3.0 Flash pen drive from flipkart by cash on delivery. After getting the pen drive I tried to use that in my windows 8 PC but it was not working. I talked to the Customer care but they gave me no option to return the product or refund the amount rather by changing the new one they sent me the same product again which was also not supported with my system. I again talked to the customer care but they told me that the product will not be exchanged, they will give me the same product again. But I want to exchange the product or refund the amount. Product Name -Sandisk Ultra USB 3.0 Flash pen drive Order No-OD[protected]

I have ordered brand new Moto G ( 2nd Gen ) mobile phone through your company on 28-APR-2015 under the OD[protected] and I received on 03-May-2015.As soon as I received the mobile ( Defective peace ) I found that there is a camera issue and also incoming and outgoing calls voice issue and even it is not connecting to internet. In spite of my repeated follow up there was no response from your end. As per company return policy, if there is defect in the product you should replace with new one. I have called muliple times on your customer care, they are telling to visit nearest motorolla service center to check the defect.complaint number[protected]. IF I received a defect product why should I visit service center, this is against your company return policy. Also I got this statement from your side “We're sorry. We are unable to process your replacement request. Reason: We have provided you with an alternative return as per policy” But you haven’t mentioned what is the alternative return policy I am very much upset this is very bitter experience. Now I dont want this mobile thus kindly help me to replace the same or refund money back. If fail to do so till 21.05.15 EOD. I will go ahead and file complaint in consumer court for the same.

I bought lenovo a7000 from your flipkart.its not working properly. Camera is stop functioning I attach screen shot of it, its having charging problem, back key is not working, sometime keypad stops working etc In new phone I facing so much problem, I want solution and want to return or exchange it as problems coming in a week so request you to take action based on that I waiting for your revert Otherwise I take some actions Regards Manish [protected]

I ordered for xiomi power bank but when I received the same the product was faulty and when i complaint the same to flipkart they denied to entertain my complaint then I got to know about click2complain I logged my complaint there and they really helped me alot and helped to recover my money.

Dear Consumer Forum. On 11th dec 2014, I have placed order for Huawei Honor Holly smartphone through flipkart.com and got it on 18th dec 2014. But two months ago it was switched off automatically and from then onwards it is not turning on. Reported the same to the flipkart and to the customer care of Huawei also. Initially flipkart responded and told to go for the service centers of huawei. But nobody is there to give service at the mentioned addresses (ADDRESS: No.105(282), 1st Floor, 19th-Main, 1st Block bus stop, (Near 1st Block Circle, Opp:DIACON Hospital), Rajaji Nagar, Bangalore contact No:[protected]/[protected] second ADDRESS: RK Towers, 2nd floor, 3rd Block, 11th main road, (near Deepam silk, cosmo polition, opp:Tanishk Jewellers), Jayanagar, banglore contact No:[protected]/[protected]/26634555/26536477/[protected] It's been two months since I have used it.

I ordered A/C in last week of April 2015 in which as per offer the standard installation was free. I got the delivery on 2nd May 2015. When A/c installation company ( Godrej) called me for installation, they confirmed me that installation is not free and they will charge approx 1500 for the same. I called up flipkart call center. The first reply was " installation is extra". When i told them the detail, then they agreed. and promise me that they will resolve my issue. but no revert. I got a surprise mail on 4th May 2015 that i have refused for installation and they are cancellation the installation process. I sent back the mail immediately mentioning my issue. Again sent the same on 6th May but no response. Again sent the same mail on 8th May, no response. Again on 11th May, no response. After such frustration of follow up, i requested to send back the product and raised the request for the same on their site. Then one engineer called me up that they will look into the matter. After that i got a sms that they will revert back by 17th May.No call, No resolution. Again got the msg on 17th May that they will come with resolution on 19th May. They called up on 19th May and when i was not satisfied with the response of executive. I told him that i want to speak to his senior. He assured me a Call back in 2 hour. But no call even after 24 hour. I don't know what to do with this now. Regards Sushim Gupta [protected]@yahoo.co.in

My product Oder no.- OD[protected] this product deliver is reschedule 3 times by flipkart without asking me . Till 20th May 2015 I haven't receive my product. when they will reschedule my product delivery they will not share deliver boys no. also. when I m asking regarding the same they will told they will let me know after 7 PM. of the deliver date. I am fada-up with this if the are not able to deliver my product plz cancel my product & refund my money. regards Sandhya Cont- [protected]

Hi, I have registered for Lenovo A7000 last week & when i was trying to purchase i was getting a message " We coudnt add your Lenovo A7000 for you, but we have registered one for you. Please come after few minutes. if waited on the same page or if we come after sometime nothing happens.. i really dont know how to proceed. i have screenshots for the same.. attached are the screen shots. Kindly help in this regard.

Dear Flipkart, I took over Moto G2 on 8th May. I was happy with the buy of this phone. The performance of the phone is good and there is no issue about it. But battery is the real issue with my piece. It drains out very quickly. In fact I have not installed much apps in it and I don't have any games installed. I charge the phone regularly. I use Internet through WiFi and not through data. I use maximum of 4-5 hours of Internet daily but not continuously. When mobile is ready with full charge in the morning, it does not even last till the evening .That's where I am very much concerned about. Secondly, WiFi is the headache. Mobile doesn't connect to WiFi even when the signal is fully available. I turn off and on the modem, switch off and on the mobile, but the problem never comes to an end unless it wants to. It occurs at least once in two days. So I have to wait until it connects on its own. I kindly request you to consider the problem and expect your response as early as possible.