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Flipkart Complaints & Reviews

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Updated: Jun 17, 2026
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Flipkart reviews & complaints page 2201

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A
ayush197
from Gurgaon, Haryana
May 17, 2015
Resolved
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Resolved

Address: Ghaziabad, Uttar Pradesh

This is in reference to the purchase made on Flipkart. The company has to make a refund of Rs.19999 which they are claiming to be already done on time but till date money is not yet credited into my account.Its been more than a month and still getting the same response from flipkart.I request you to please look into the case and get my money refunded as soon as possible.Order Details are mentioned below. order ID: OD[protected] Reference Number:[protected] Let me know if you need any further information from my side.
Complaint marked as Resolved 
Verified Support
May 19, 2015
Flipkart Customer Care's response
We have already informed customer that we have refunded the amount. We have also provided ARN number to cross check with bank. So closing the case until customer reverts with bank statement.
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    N
    Nigudkar Snehal
    from Madhoganj, Uttar Pradesh
    May 17, 2015
    Resolved
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    Resolved

    DEFECTIVE HANDSET OF REDMI NOTE 4G AND NON RECEIPT OF ACCESSORIES

    Address: Pune, Maharashtra

    I have placed an order through Flipkard.com for Redmi Note 4g on May 14, 2015.On May 17, 2015 I have received my order. The phone is not getting switched on and also I have not received accessories like headset alongwith the phone. Kindly replace the handset as soon as possible. The details of order are as follows: Name: Ms. Snehal Chandrashekhar Nigudkar Product: Redmi Note 4g Handset Details: VF00403 ([protected])...
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    Myank Gupta
    from Ambala, Haryana
    May 17, 2015
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    Address: Ambala, Haryana

    I had purchased a MOTO-G (Second Generation) from Flipkart on 13th October, 2014.The PHONE IS NOT WORKING. Its DISPLAY is not working due to which it has become unable to switch it on and operate the phone. This is causing high inconvenience to me as entire useful data is stored in it. Kindly revert at earliest with the replacement or warranty service for the same. Regards Mayank Gupta Order No.: OD[protected] Order Tracking I.D : WSRC [protected] Order Receipt No. : 1129468
    Complaint marked as Resolved 
    Verified Support
    May 18, 2015
    Flipkart Customer Care's response
    Spoke to customer and got know that his handset display is not functioning and hence requested him to visit the service center to fix it as it is post replacement period. Also, provided service center address details. Customer agreed. So closing the case.
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      R
      Ravikumar .B.
      from Thiruvananthapuram, Kerala
      May 17, 2015
      Resolved
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      Resolved

      Address: Thiruvananthapuram, Kerala

      Dear sir, I have purchased a new brand Moto G ( 2nd Gen ) mobile phone through your company on 30/04/2015 . But the display of the mobile phone is not working properly. It is continuously flickering every time. I have approached Moto G authorized service center in trivandrum. They advised me to contact directly to Flipkart as the complaint arrives within one month. They told me if any complaint within one month the product will be exchanged with a new one. I already contacted the complaint cell via mobile and agreed me to call me back. So i humbly request you to rectify my complaint as early as possible. Thanking you, yours sincerely, Ravikumar.B.
      Complaint marked as Resolved 
      Verified Support
      May 18, 2015
      Flipkart Customer Care's response
      Dear Ravi Kumar, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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        H
        harikumar dattu
        from Delhi, Delhi
        May 17, 2015
        Resolved
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        Resolved

        respected sir this is the 3rd time sir in your online service i buy the mobile lenovo a7000 cash is also deducted in my account and give me a message and order no. i feel very happy after few hours you lost your order like that message given to me . it is very bad sir . please give me my order. with in few days,
        Complaint marked as Resolved 
        Verified Support
        May 18, 2015
        Flipkart Customer Care's response
        Dear Harikumar, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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          A
          Abhijeet Talashilkar
          from Mumbai, Maharashtra
          May 17, 2015
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          Address: Thane, Maharashtra

          This is my ORDER NO - OD[protected] which is delivery on 14may2015, book on 7th may2015 but till now i am not received the ITEM. before the 14th may2015 i called up twice to helpdesk that they are delivered this product on the scheduled date they say that yes, so i am waiting at home for the delivery. 11am i called up helpdesk they said that for logistics issue they cannot delivered the product today. so i take leave for that so i loss my Rs.3000 of that day. i received the mail from flipkar that i get the product on 17th may 2015 morning 10.00 am so i am again take a leave and waiting for the product but i am not receive the product till 12.00pm. for the infromation i called the flipkar helpdesk they said that we are giving the resolution before 4.30pm (shilpa- helpdesk executve 11.39 am). so they are not worry about client timing and not punctuality in timing. so i loss my rs.6000 for the two days. can they bear this.
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            M
            mahi.432
            from Chennai, Tamil Nadu
            May 17, 2015
            Resolved
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            Resolved

            Address: Nellore, Andhra Pradesh

            Have ordered lg washing machine in Flipkart on[protected] and it was delivered on[protected]. It has to be installed by flipkart on free of cost per the promise made by Flipkart within 24 to 48 hours after delivery. Have called Flipkart for installation on apr-30, may-4, 5, 7 and 13. Every time I approach them they are giving false assurances and deadlines and they are not fulfilling. Even I have requested then to tack the product back and refund my money. But they are not paying attention to my request.
            May 22, 2017
            Complaint marked as Resolved 
            Verified Support
            May 18, 2015
            Flipkart Customer Care's response
            Dear Mahi, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
            Jun 04, 2015
            Updated by mahi.432
            Order: OD[protected]
            Mobile no. [protected]
            Mail I'd: mahimahi.[protected]@gmail.com
            Place: nellore, andhra pradesh
            Jun 04, 2015
            Updated by mahi.432
            mahi.[protected]@gmail.com
            Orede Ref: OD[protected]
            Against above order the Washing machine was dwlvered on 30/5/15. But till now even after 5 days it has not been installed.
            Please arrange for immediate installation before this evening.
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              P
              prakbca
              from Jammu, Jammu and Kashmir
              May 17, 2015
              Resolved
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              Resolved

              Address: Jabalpur, Madhya Pradesh

              I have booked an order through flipkart, order id:- OD[protected], this shipment is going to return with out my consent, i have contacted so many times to logistics company and flipkart also. they had always said that item will be delivered on next working days. and one times its very ridiculous, shipment company said that they can not find my address, if they can not find a government office address, how are doing the business, even they did not contact me. on this address i have earlier recieved so many items. pls ensure the delivery the same product as soon as possible
              Complaint marked as Resolved 
              Verified Support
              May 18, 2015
              Flipkart Customer Care's response
              Spoke to customer and got to know that his product was not delivered and was returned without his concern, So apologized for the inconvenience and informed him the reason why the delivery attempt was not successful. Customer acknowledged, informed him that it will not be repeated again and also we will try to deliver product promptly on time and closing the case.
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                S
                sita balan
                from Mumbai, Maharashtra
                May 17, 2015
                Resolved
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                Address: Mumbai City, Maharashtra

                in am in receipt of a bed sheet of onze polycotton printed double vide order no.OD[protected] dt 10.05.2015 vide inv no.2015-16/884 dt 11.05.2015 The quality of the product to too poor and i want to exchange it for another bed sheet asap. Please help me out to do further shopping. Regards Mrs. Sita Balan
                Complaint marked as Resolved 
                Verified Support
                May 18, 2015
                Flipkart Customer Care's response
                Spoke to customer and got to know he was not happy with the product delivered. However, when checked found that we have already taken a request for return and refund and customer is aware of the same. So closing the case.
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                  A
                  avinash90
                  from Mumbai, Maharashtra
                  May 16, 2015
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                  Resolved

                  Address: Kanpur, Uttar Pradesh

                  I bought a lenovo A7000 on 27 April 15 in a flash sale the phone is heated in starting time and it not supported otg function. I have talk to customer care for 6-7 time to resolve my problem but they did not provide any satisfactory answer and deny to replace the phone . they make a commitment to return or replace but in actual they cheat the customer by making false statement.
                  Complaint marked as Resolved 
                  Hello, On making a request the FLIPKART executive make a call and they make a call to solve the problem but not succeed than they provide the replacement of product. And send the product as soon as on priority basis.and newbproduct is working in good manner.Thanks to flikart.
                  Good service by FLIPKART and the product is so good and awesome .
                  Mene ak mobile liya tha
                  Lenovo a7000
                  Pahle mobile
                  Dikat aya to
                  Badal ke diya gya
                  Dusre me bhi
                  Dikat ah raha ah gya
                  Ab muje
                  Mobile nahi change appna paisa
                  Wapas chahye
                  Har bar
                  Kharab mobile ata hai is liye
                  Ak mobile ke ojah parisan ho gya hu me is liye mera paisa wapas do ab
                  Better
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                    Y
                    yoyoanuragsingh
                    from Shujalpur, Madhya Pradesh
                    May 16, 2015
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                    Address: Shahjahanpur, Uttar Pradesh

                    HI, My Order ID: OD[protected] Product : Lenovo A6000 Plus Mobile Bought one Lenovo A6000 plus through Flipkart.com flash sale on 28th February 2015. Within 2 days o[censored]sage, once when i put the memory card, the phone starts headed soo much on upper part and at that time battery is also getting drained very fast, even without any use. When I take the memory card out there was no heating. When i put it back the heating again starts. Flipcard sells this phone on the huge amount by making that flash sale. Most of the people becomes fool by this bumper sale. I also bought this phone blindly by trusting the bumper sale. I dont't know hy my problem will be solved. Can anyone help???
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                      S
                      smalviya50@
                      from Indore, Madhya Pradesh
                      May 16, 2015
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                      Address: Bhopal, Madhya Pradesh

                      Sir Maine penasonic company ka mobile flipkart se parches kiya hai.per us mobile main sound ki problem ho rahi hai.Maine jab flipkart se apna paisa refund karne ki request ki to flipkart mujhe last 3 Dino se bewkufh bana rage hai.aap se anurodh hai meri is problem KO sole karne me meri help Kate.
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                        Y
                        yamini2310
                        from Delhi, Delhi
                        May 16, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        I got a new moto e 2nd Gen phone. It is not working good. I see that when I am in a call, the person at the other end is not able to hear me properly. First few minutes it seems fine. After that voice is distorted and sounds very far. Every person talking to me is irritated and cuts the phone. Asks me to call from a alternate number. When I raised this issue with Flipkart, my request was rejected twice. This is deeply distressing as 1. I have paid and now i end up with a device that is not working. 2. I want cash back, but was told it is not in flipkart policy. 3. At least I was a replacement for a working device. My request is rejected twice. As a customer, this is very much irritating to receive a phone which is not working; to hear the executives say my phone works fine when its so evidently not working; my request is rejected even when i have not agreed that it is resolved and it is closed out. It is a shame to flipkart!
                        May 16, 2015
                        Updated by yamini2310
                        While I checked in the online reviews, there are several cases where customers talk about the same issue that the receiver is not able to hear our voice. Similar to my case, Flipkart is not ready to accept this and the customer service readily denies this and closes the case. I have read more than 6 reviews where several people discuss the same issue.
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                          S
                          shashiy70
                          from Bengaluru, Karnataka
                          May 16, 2015
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                          Address: Durg, Chhattisgarh

                          Regarding order Id OD[protected], I placed an order for zenfone 2 on 6 may 2015, product got delivered on 11 may 2015, right from the next day, it started creating problem that was very irritating, continous signal drop, in sim slot 1, at regular interval of 10 to 15 min signal got disappeared, I called ASUS service centre and told them about the problem, they replied that it is problem of slim slot, and needs to be changed, So I requested for return on 12 may 2015, because flipkart (W S RETAIL) provides30 days of exchange if product is faulty, mine replacement request was accepted with return Id 19209214, I recieved a msg from flipkart to install smrt check app and was informed about a call which was scheduled on 13 may 2015 at 8 pm, I recieved call but because of network problem can't connect with technical team, flipkart again scheduled a call for next day, but on that day I was not aware when they called me, suddenly, I recieved a msg of next scheduled date or to contact customer care for early redressal, I called atonce and asked them to connect to technical team, customer care representative started fooling me and said that technical team can only be contacted at scheduled time . So I waited for next day, which was on 15 may 2015 at 6.30 pm, but I didn't recieved any call, so I call them back but to my surprise, they just tried to ignore the problem, So it's requested that please do necessary to sort out my problem, and do the replacement ASAP Thanks and Regard Shashi Bhushan [protected]
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                            neha06
                            from Gurgaon, Haryana
                            May 16, 2015
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                            Address: Pune, Maharashtra

                            Received Xiaomi Red Mi2 with a faulty speaker. Phone is only usable with speaker on. Called Flipkart.com customer service. They refuse to replace or refund and are insisting their technical team first validate the handset is indeed faulty. But, it has been 3 days today (16/5/2015) after multiple calls, that nothing has happened. [Reference: Replacement (Return ID:[protected]] [Order id: OD[protected]]
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                              mirahmedkhan
                              from Hyderabad, Telangana
                              May 16, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              I purchased 2 Nos. Samsung split a.c. OD[protected] and OD[protected], which were delivered and same day technician (2) Mr. Syed Sayeed cell No.[protected] and Mr. Nazir Ahmed cell No.[protected], were sent to me and one a.c. was installed correctly and the 2nd one was placed wrong location just beside window (road side) and in opposit to pillar. they charged me 1, 065 rupees per unit without giving the bill or receipt. however I request Flipkart to arrange for correct installation as soon as possible. Each a.c. unit cost me 25, 990 rupees excluding the installation charges which was gone with the wind. mir ahmed khan [protected]
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                                M
                                Mohddanis
                                from Allahabad, Uttar Pradesh
                                May 16, 2015
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                                Address: Lucknow, Uttar Pradesh

                                Order Id:OD[protected] Registered Mobile No:- [protected] Maine[protected] ko flipcart se Lenovo A6000 Plus phone book kiya tha jiski deleivery mujhe[protected] ko mil gayi thi. Iss Phone me Speaker kharab hai. Maine return request[protected] ko daal di thi. Uske baad Flipcart customer care par lagatar call kar raha hu magar mujhe koi response nahi mil raha hai. Har baar unka customer care mujhse 24 hours ka time le raha hai sirf bolte hai call aayegi jabki koi call nai aati hai 24 hours baad bhi. for any other query Contact me at [protected]
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                                  lakshay0408
                                  from Mohali, Punjab
                                  May 16, 2015
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                                  Address: Chandigarh, Chandigarh

                                  the logistics company of flipkart as well as myntra (EKART) . the company (EKART) doesnot have their customer care no as well as the dont have registered office in the whole country. i lakshay kwatra also facing many problems regarding the logistics of flipkart. please help me soon as possible. flipkart order no- OD[protected]
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                                    senthilmsc2007
                                    from Brajarajnagar, Odisha
                                    May 16, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Dear sir/Madam, My order Id is OD[protected], I bought Huawei Honer Holly on 6/05/15, and I received a product on 08/05/15( I paid Faster delivery option but i received after the assured date) The product I received was faulty one(The display gets blank while receiving a incoming call, the display does not go off while speaking a call). I gave replacement request on 08/05/2015. I received a call from Flipkart technical person, and I followed the instruction. He told "The problems rectified".After the disconnecting the call, the phone is still like before. I got cheated by Flipkart. Me and my friends are frequently using flipkart. Here I passed this information to all of my friends through social Media. We never use a flipkart again.The person from[protected] told me, "go to nearest service center", You are mentioning the defective product also got replaced. But your technical side shows that there was no problem. Thanks for the lesson you taught us. Thank you very much.
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                                      anubhavmishra0007
                                      from New Delhi, Delhi
                                      May 16, 2015
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                                      Address: Ghaziabad, Uttar Pradesh

                                      Regarding Order ID OD[protected] This is regarding order placed with order ID OD[protected]Moto G (2nd Gen)) ordered on 28th April 2015. The above product was received on 5th May 2015. After that I spotted Pink Vertical Lines on the Display of Moto G then i call on toll free no to register a complain. The concerned person registered it with Return ID 18984663 on 9th May. Accordingly i download the SMART CHECK APP for further processing as per the instructions provided. After getting no solution from your end again i call on toll free no on 12th May 2015 to check the status of my complain then the concerned person says that your previous request has been cancelled and will generate new return request with Return ID 19167194. So i wait for call for Technical Support Team. Due to some Network problem they are not able to rectify the issue after a call of more than half an hour. Then it refers the call for the next day and i didn't get any schedule timings for that. On 15th again it has been disapproved by the seller and the person again generate new Return ID 19399389 but i am not getting any timings for the technical support call. So today again i am calling to check the status then same thing happened again and a new Return ID has been given 19439888. PFB Snapshot for the above Scnerion- Inline image 1 Now tell me that this is the way to deal with your customer, you people are doing nothing just passing the time so that the return period has over. Note:- I am very much dissatisfied with the service provided by you. Now i am not gonna to replace this product, due to your poor services i want my money back on the same SBI A/c from which i pay the amount. Kindly send your people to take back your product from the shipping address.
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