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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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F
frndamit
from Noida, Uttar Pradesh
Apr 30, 2015
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Address: Darjeeling, West Bengal

ontact Us Careers Show more.. menu akosha logo search #2628800 My Flipkart Complaint Filed on: 30/04/2015 | Loss amount: Rs. 28000.0 Order no-OD[protected] booked with registered no [protected] Hey Akosha, heard your name from my friend trying my luck with you also with high hopes. Now the problem is my sister had booked a refrigerator model no LG GL-D302RPJL doubledoor 285L from flipkart on 14 apr 2015 and we got delivery on 18 apr 15 with a small dent in front door. And from that day i am trying to exchange or return that product but till now what all they are doing is writing down my complaints. Daily i call them 2 times and try to talk to some technical team but no success till now. Later on 1st they told me that there will be a technical visit in my home that also didn't happened then they told me to send snapshot of dent, i did that also but then no feed back from them. Then later they told me that this snapshot procedure is wrong and there had to be a technical visit in my home. And till now they are not arranged any technical visit in my home nor that so called technical team have talked to me. Instead they called on my mom's number even after telling them repeated times that to call on my number because i am in other town. Its completely frustrating to call them daily for 1 hour and telling every new guy same story again and again
this doesnt resolve your complaint. Rule of thumb while buying online is do not settle for anything other than Cash On Delivery. Pay cash only when the product is inspected and verified. else refuse to accept.
when buying online Cash on Delivery & pay cash only after verification is the safe policy
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    victorvinodraj
    from Pune, Maharashtra
    Apr 30, 2015
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    Problems faced after 30days of purchase from Flipkart: Product MotoG After 30days of purchase: Problem 1: 3G network stopped working Problem 2: Call drops Problem 3: SIM 1 Disabled unable to enable it.( Same SIM was working fine in SIM slot 2) Problem: 4: SIM 1 worked for few hours, later on top of the screen is shows -- No SIM card - Emergency calls only - No Services. (When SIM card where in both the slots), tried all tricks replacing other cards, but for no use) When called flipkart they said to go to Motorola authorized service center in Jayanagar. When I went to Motorola service center they are saying we do not service Motorola which is in warranty at Jayanagar, B'lore. My 1st Question to Flipkart : When you’re not able to Give service support for mobile at least a product worth more above 10000rs, why sell and make fools out of people? I was Shocked to read more than 80 + complaints which is huge number about Flipkart and MotoG. Even some post says IME numbers starting from 3533 was a defective product from MOTO itself. Then why you'll have to sell them? 80+ complains about a single product must have been known to the Lead Product Service support engineers or Manager... That’s a major issue right? Will I be answered? Or my phone issue will be solved by Flipkart or Motorola or should I just be fooled answer lies ahead...
    Complaint marked as Resolved 
    Apr 30, 2015
    Updated by victorvinodraj
    Flipkart.com Order OD[protected]
    Invoice No : # BLR_WFLD[protected]
    IMEI/Serial No:[protected]---
    Order Date:[protected]

    Please help me.
    Verified Support
    May 06, 2015
    Flipkart Customer Care's response
    Spoke to customer and he confirmed that the service center in Jayanagar had replaced the sim and the issue is now resolved. So closing the case.
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      ankitbay2mahajan
      from Punch, Jammu and Kashmir
      Apr 30, 2015
      Resolved
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      Address: Jammu, Jammu and Kashmir

      I had made a order OD[protected] of TerraVulc Running Shoes of size 6, but i had received size 7 instead of size 6, what should i do with size 7 and how could i wear that, Moreover i had also made a complaint as soon as i received the order with TICKET NO.[protected] and i had also mentioned my bank a/c details as per our telephonic communication, so kindly refund amount of Rs371 in my saving a/c as early as possible so that my faith and millions of other people can repose their faith on you. ANKIT MAHAJAN ORDER NO: OD[protected] BANK DETALIS: ANDHRA BANK ACCOUNT NO.: [protected] IFSC CODE: ANDB0001220 BANK BRANCH: RESIDENCY ROAD JAMMU PH. NO: [protected]
      Complaint marked as Resolved 
      Verified Support
      May 05, 2015
      Flipkart Customer Care's response
      Dear Ankit, Greetings from Flipkart. Order ID: OD[protected] Product: TerraVulc Running Shoes On checking, we see that the return is initiated, once the product is picked up refund will be processed. Hope this helps.
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        S
        shaijuck
        from Bengaluru, Karnataka
        Apr 30, 2015
        Resolved
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        Address: Bangalore, Karnataka

        I have purchased a book "Moderns ABC of Chemistry for Class - XI With CD (Set of 2 Parts)" .Order # OD[protected]. Date of Order 9/4/2015. Order was fist delivered without CD. Hence I placed a request to return the product. But when the product got delivered again on 28th it was again without CD. The order was placed on 9th and it’s still not completed. Today on 30/4/2015 I have called the customer care number and requested for a cancellation and return of money. They are saying they don't have a cancellation policy. As this was meant for my niece, and she have the exam this week, we end up in buying the book from a book store. Requesting to take necessary action to get the money back. Shaiju [protected] shaiju.[protected]@gmail.com
        Complaint marked as Resolved 
        Verified Support
        May 05, 2015
        Flipkart Customer Care's response
        Spoke to customer, apologized for the inconvenience and resolved the issue, closing the case.
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          H
          heisnam suraj
          from Baramati, Maharashtra
          Apr 30, 2015
          Resolved
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          Address: New Delhi, Delhi

          Today I ordered a mobile xiaomi mi 4i on it first flash sale. The order OD[protected] has been placed e and i had received confirmation sms. But after few minute the order got automatically cancelled with no proper explanation. I rigister 4 different account to get the mobile and i dint got a single mobile. My flipkart email id is [protected]@gmail.com
          +1 photos
          Complaint marked as Resolved 
          Verified Support
          May 05, 2015
          Flipkart Customer Care's response
          Dear Dickson Heisnam, Greetings from Flipkart.com! Order ID: OD[protected] Product: Mi 4i I completely understand the inconvenience occured due to cancellation of your above product and it was not our intention to create such an situation for you. Please note that as an online store, our sellers procure products to fulfil the requirements of many of our valued shoppers like you from different locations. This depends on the availability of products from their partnered vendors. Since this is a flash sale and every customer places the order at the same time is why only limited customers are able to reserve the product under their names. As an alternate option I request you to please keep checking the website for the next sale next and register so that you can place the order at the exact time provided on our website. We request your undersatnding in this regard.
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            R
            RajeevAJat
            from Gurgaon, Haryana
            Apr 30, 2015
            Resolved
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            Address: New Delhi, Delhi

            I got damaged part in my Lenovo G50-30 Notebook ( as confirmed by Lenovo Team ). I want either a new Laptop as it is till now under 30 days replacement warranty. OR I want my laptop to be repaired from Flipkart. I do not want take back money as i have paid money round one month before so i do not want to pay any increased cost on same product. Issue : Keys are Popping out and Keypad is loose. S/N PF06LD08PF9XB5124011
            Complaint marked as Resolved 
            Verified Support
            May 05, 2015
            Flipkart Customer Care's response
            Dear Rajeev AJat, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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              M
              MD.PERWAIZ ALAM
              Apr 30, 2015
              Resolved
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              Resolved

              Dear concern officer, Greetings, I got upset today when I received my order as there is no headphone/lead inside the phone. I spoke to your executive said not available with this phone. So my concern is without headphone/lead how I will supposed to listen to music. Please you think as a customer that if you buy a phone will see headphone, charger etc. This is indeed cheating with the customers. This is unacceptable. I need headphone asap. kindly request you to please solve the issue. Thanks and regards, Md Perwaiz Alam [protected] Email:[protected]@GMAIL.COM
              Complaint marked as Resolved 
              Verified Support
              May 05, 2015
              Flipkart Customer Care's response
              Dear MD PERWAIZ ALAM Greetings from Flipkart. Order ID: OD[protected] Product: Lenovo A6000 Plus Lenovo A6000 Plus brand does not provide headphones as per the product specifications. Hope this helps.
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                K
                Kishore Kumar
                from Bengaluru, Karnataka
                Apr 30, 2015
                Resolved
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                Address: Bangalore, Karnataka

                Hi I bought Redmi 2 and it had problems and I have asked for replacement (2 times). It seems flipkart doesn't want to give replacement, status shows I will receive call on same day but they are not calling. After one week the call closed and told me to wait for some time. Second time I raised request again the same thing happening. May be they want one month to pass on, later they will refuse the replacement. Instead of doing this FK can change the policy to no return/replacement. That will better than this.
                Complaint marked as Resolved 
                Verified Support
                Apr 30, 2015
                Flipkart Customer Care's response
                Dear Kishore, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                  R
                  raj135
                  from Delhi, Delhi
                  Apr 30, 2015
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                  Address: West Godavari, Andhra Pradesh

                  I have placed an order through Flipcart amounting Rs.7999- on[protected], Amount has debited from my account but unfortunately the transaction could not be completed and Flip cart informed that they haven't got the amount. Kindly do the needful for refund of amount. Payment details are given below My account no. [protected], SBI, SAJJAPURAM BRANCH, TANUKU, ANDHRAPRADESH, INB Flipkart Internet Private BILL_FLIPL Payments CSBI[protected]IG00WHOJU1 TRANSFER TO[protected] 7, 999.00.
                  Complaint marked as Resolved 
                  Verified Support
                  May 01, 2015
                  Flipkart Customer Care's response
                  Dear Raj, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                    A
                    aa25
                    Apr 30, 2015
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                    Address: Pune, Maharashtra

                    Hi, I have ordered a book on 14 April 2015 & made the online payment to Flipkart. Order should be deliver on 28 April 2015 but it wasn't, customer care told me there was some issue with logistic team & it will deliver on 30 April 2015. Still I haven't received any material from them. Again customer care telling me now they'll deliver on 02 May 2015. Please help me out on this. Order no. : OD[protected]
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                      M
                      manishchandrakumar
                      from New Delhi, Delhi
                      Apr 30, 2015
                      Resolved
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                      Address: Gurgaon, Haryana

                      I ordered one Fossil Watch from Flipkart on 20 Apr 2015, Order Id is OD[protected]. Delivery date of the order is 30th April 2015 but I have requested to customer care to deliver this product as soon as possible but they keep promising me for early delivery. But on 30th April 2015 the order got automatically cancelled with no proper explanation what so ever. When I called to customer care then they said "your order is cancelled due to miss routing(order took too much time in delivery). Now they are saying, you have to place new Order with current price which is Rs.500+ more than my ordered price. This should be purely considered as Breach of Contract !. So Now I am planning to file a case in consumer court.
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 30, 2015
                      Flipkart Customer Care's response
                      Spoke to customer and apologized for the inconvenience and assured him that we will ensure that deliveries are done promptly going forward. Customer has already placed a fresh order for the same, So informed the status and closing the case.
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                        Mayur4344
                        from Bengaluru, Karnataka
                        Apr 30, 2015
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                        Address: Aurangabad, Maharashtra

                        Hii, I have ordered Sony MDR-Q140 Wired Headset but instead of that i have received Samsung HS130 Headphone. Kindly revert back. E mail id - mayur.[protected]@wipro.com Mobile Number - [protected] Material sold by - Navkar Traders, FS203, Sector 1, Bawana, New Delhi - 110039 Order ID -OD[protected] Inv No - NVKT1039 Same is informed to your delivery boy.
                        Complaint marked as Resolved 
                        Verified Support
                        May 01, 2015
                        Flipkart Customer Care's response
                        Spoke to customer and got to know that he received a wrong product, So apologized for the inconvenience and asked him to take a refund. However, customer insisted saying that he will keep the product and he does not need refund. So closing the case.
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                          I
                          irphan Kanwade
                          from Delhi, Delhi
                          Apr 30, 2015
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                          Address: Bangalore, Karnataka

                          I bought a REDMI NOTE 4G phone on 9th of April, 2015 and flipkart had a offer where i was supposed to receive a MI Ear phones with the phone. However i got my phone on the very next day but the expected delivery date for ear phones was 20th April 2015. I did not receive my ear phones on 20th so i called and confirmed that it will be delivered by 24th. When i called on 24th April someone from customer service said i will get it by 28th of April/5 working days. When i called on 28th i was informed that it will be delivered soon. Today 30th April 2015 i get a mail which says i will get it by 4th June, 2015.My ear phones were supposed to be delivered by 20th April and now it is 4th June. I am really frustrated with this and raising a complaint against flipkart. I request you to please resolve this at the earliest. This is one of the worstest service i have ever seen. My Order Number: OD[protected]
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                            Karan Bhutada
                            from Bengaluru, Karnataka
                            Apr 30, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hello, I ordered for a black casuals of D Vogue from Flipkart, first of all I got brown shoes rather than black. And second of all, these shoes are of Royal Camel with D Vogue sticker on top of it :/ This is ridiculous and not trust worthy. Please look into it as this is cheating us. We pay for the product which we order for not what they send us. And giving duplicate products with STICKERS on them is not acceptable.
                            +3 photos
                            Complaint marked as Resolved 
                            Verified Support
                            May 01, 2015
                            Flipkart Customer Care's response
                            Dear Karan, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                              ncmouli401
                              from Chennai, Tamil Nadu
                              Apr 30, 2015
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                              Address: Chennai, Tamil Nadu

                              Hi this is chandra Mouli, i am facing problem with moto e. as per motorola and flipkart customer support sugessition i went for examin for motorola in authorised service center and i got the service note(which have problem in ringer speaker) and updated this status to flipkart on 27/04/2015.Still i did't get any positive response for flipkart.kindly helpme on this. flipkart Order OD[protected] Registered Mobile Number: [protected] Email: [protected]@gmail.com Job Number : AMSCHN001162 GIN Number : GINCHN001213 ELS Dare&time : 4/25/2015 1:11:21pm ID : CUSCHN001157 thanks, Chandra mouli.N Cell:+91 [protected]
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                                Arjun Singh Gautam
                                from Mumbai, Maharashtra
                                Apr 30, 2015
                                Resolved
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                                Address: Pune, Maharashtra

                                Guys please stop using flipkart its was not the 1st bad experience but i had given these guys 2nd chance Firstly they delivered a cheap quality sandal under the name of PUMA which i returned as tge moment i saw the sandal i got to some cheap quality plastic was used which puma cannot do its FLIPKART secondly i order a shoe was not as per my fitting i asked for exchange now thw mobile app say exchange was accepted and the item was delivered which is not true i still have the item with me i had ordered item on 13th of April expected delivery date was 28th April surprisingly today is 30th still FLIPKART is unable to deliver me and the call centre guy tells me wait till 2nd may. I'm done with FLIPKART GUYS request you to keep away from FLIPKART and live a happy life.
                                Complaint marked as Resolved 
                                Verified Support
                                May 01, 2015
                                Flipkart Customer Care's response
                                Dear Arjun, We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                  Sitanshu Singh
                                  from Mumbai, Maharashtra
                                  Apr 29, 2015
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                                  Flipkart $ucks!! Order OD[protected] Bought this product on 12 March, 2015 9:44 AM and got it delivered on Mon, 16th March. Yesterday when i tried to use it turned out to be a defective piece. It just dose not trims. When i called up customer service and Spoke to NEHA PACTARIYA for a exchange she refused to exchange or return saying it is beyond our return policy. My question is a person comes to know about whether the product is defective or not only once they use it..Right? This has been the history of flipkart they deal in cheap, substandard product and refuse to to exchange when the customer find out it is defective. that's how they are making the money, buying all the defective products from cheap Chinese manufacturers and selling it to unsuspecting customers. Never ever will use flipkart again in my life.
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                                    ashav51
                                    from Mumbai, Maharashtra
                                    Apr 29, 2015
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                                    Address: Mumbai City, Maharashtra

                                    Hi, Greetings for the day! As i had intimated in my last complaint regarding the Micromax Rockstar C192 mobile is not working condition. i all ready gave complaint on this ... its already one week completed but i dint find any progress.please let me know the status on this. I am sorry to inform ... i had taken one new mobile of MOTO- E 2 with the order No: OD[protected] under the name of Debasish (friend) invoice date is[protected], when ever i am connecting with any video call or skype, whatapp call audio of the mobile is not proper and we are unable to listen the voice of the 2nd person.. it is working with we make it switch off... and make it on each time..please do the need full...with my product. please look into above issues and do the needful... Regards Raghavendra [protected]
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                                      shakti mobile
                                      from Surat, Gujarat
                                      Apr 29, 2015
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                                      Address: Surat, Gujarat

                                      dear sir, hum yahan 2 varsh se adhik samay se khariddari ker rahe hai aaj tak koi sikayat nahi aai, lekin mujhe batate huye bada hi khed ho raha hai ki aap ke dwara dilivery ho gaya[protected] ko phir bhi 2 din hone per bhi mujhe dilivery nahi mili aap se anurodh hai ki please aap[protected] ko maal pahuchene ka kasht kare ayatha mujhe yah order cancel karna hoga apke dilivery boy ko 4se 6 bar call bhi kiya bhir bhi mujhe yogya utter nahi mila asha kerta hu ki mujhe 3:00 pm se pahle diliveri pahucha denge. aapka vishwasu sunil gupta
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                                        chintu babu
                                        from Kerur, Karnataka
                                        Apr 29, 2015
                                        Resolved
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                                        Resolved

                                        Address: Warangal, Andhra Pradesh

                                        sir, we have ordered the moto-e 2nd generation mobile, we got aanother mobile in replacement but the present one is also having the problem as the previous one, your customer team has contacted me but they are saying that there is no defect in my mobile phone but iam still experiencing the serious heat, due to this heat we could'nt even respond to my phone calla and iam still using my old phone because i had problem with your product.. Sir, please take my mobile phone and refund my money..
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 01, 2015
                                        Flipkart Customer Care's response
                                        Dear Chintu, We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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