Flipkart Complaints & Reviews

Hi, We purchase new moto g2 by Jan mid through flip kart but its getting heat sometime and yesterday the display glass got crack by itself .The crack getting increase throughout the screen within period of time in next 4 hours My goodness touch is working fine .Could you please let me know what I need to do

I ordered Redmi Note 4G on 19th Apr'15(approx. a week ago) from flipkart.com, my order ID is OD[protected] and my firstflight tracking number is D991Q2721501, Delivery expected by Thu, 23rd Apr'15 Its still not delivered neither any updates are there regarding so..please tell what the hell is going on with my order..Why my order is soo delayed??..I have ALREADY PAID the money through debit card at the time of order because the Cash-On-Delivery was not available in my city(kanpur)..I need an URGENT REPLY..so please reply ASAP..thanks.

Dear, Form last couple of weeks i feels that Filpkart service standard is coming down...i am sorry to say that but my last two product experience & its resolutions by your customer executive was force me to keep that impression. I am staying at reliance township ( reliance greens ) 30 kms away from the jamnagar city . Here almost more than 5000 people are staying & all are use through to do online shopping because of time concern & location limitations. Here is the list of my two orders in April 2015 OD[protected] Digiflip Pro XT811 TabletDigiflip Pro XT811 Tablet Color: Space Blue Qty: 1 Rs. 6749 OFFERS: 2 OD[protected] Globalite Wings Ace Walking ShoesGlobalite Wings Ace Walking Shoes Color: Black White Size: 9 Qty: 1 Rs. 339 OFFERS: 2 In globalite size 9 is smaller than regular 9 numbers size of other brands like Fila & Reebok that i am using . I had requested for refund so your customer representative giving option that i will courier it back from my side than only they will revert money back I explained him that i dont have to time to tarvel 60 kms just for courier your product, requested to arrange pick from your side & after 6 calls after 1 week i got resolution on the cost of almost 120 minutes of investment. Now come two second order of Digiflip Pro XT811 Tablet i received it on last Thursday ( 23rd of april ) after 24 hrs observation i made complain that TAB was switching on/off without any reason several of times & also get heated from back. So i got text that it will be assisted by technical team on 26th april . Attended call on sunday morning & they understand that its required replacement of TAB but again same problem they can not able to pick up from Pin-361140/42 . I don understand on same place you are able to deliver the product comfortably but not able to pick it back. Here lots of young engineers are leaving in township & they are use through ordering products from online sites. Amazon, E bay & Snap deal able to pick up product back from same address why flip-kart not able to do that. I feel E bay was by far the best in consumer complain resolutions. Now as per morning conversations flip kart will revert with solution within 24 hrs & i am hoping for best solution . If replacement of tablet will done by Flipkart still i am not sure that replaced tablet will work without any difficulties or not . And again any problem in Tablet will take my one more week for resolutions ...same pick up issues & same unenlightened behavior . Really guys improve your service . Make survey reliance greens was how big market for you... Regards Bhavik Shah M-[protected]/[protected]

I have purchased xiaomi REDMI NOTE 4G, from flipkart on 6/01/2015, after 2 months of purchase i have seen yellow patch at the bottom of the screen and i went to service centre at janakpuri delhi, the same was serviced and screen was changed at that time, and phone was OK, it was serviced on 21/03/2015. after 10 days again the same problem came in my phone, and i have called flipkart customer care, where i was attended by Mr.irfan, this was so rude to me that he said we gave warrenty of only 1 months after that we dont care about the same i have asked what to be done next he said i cant do any thing, then agian i asked him if he cannot do any thing let me talk to his senior, then also he said my senior is busy he cant talk to you right now, So this is the worst experience of my Life with flipkart, i frequently make purchases from flipkart but if this kind of service id there i have to think twice before making purchase from here.

Hi, I have have Rs 699 in my wallet but when try using it Error:-Wallet payment option is only available for orders where WS Retail is the sole seller. So either you suggest from where i can choose WS retail products to select or transfer my wallet money to Bank Account.Even I cant purchase other product apart from WS Retail product Regards, D C D Dass: [protected]@yahoo.com.

I had ordered Khadi Travel Kit on Flipkart, order no OD[protected] . The Item was out for delivery on 26th April at 8.07 am(3rd attempt) and on the same time the shipment got cancelled. I got the message from EKart on 26th April at 9.08 am as 'Item will be delivered by today' . How come the courier service cancels within minute? Now Flipkart will refund the charges but what about the time I need to shop the same item at 11th hour to travel. This is very Ridiculous. There should some provision to contact customer from flipkart service before cancelling the shipment

Hi, I have purchased Philips 32PFL3738 81 cm (32) LED TV on 20th April, 2015. My ORDER ID is - OD[protected]. As usual flipkart delivered it on Friday on 24th April, 2015 as per schedule. Next day on 25th April at 9 a.m. I received message stating - "We have allotted your call to Engineer Satish- ([protected], [protected]), pls provide him this code XXXXXX" only after satisfactory job completion. Your complain ID is - XXX give this to service center if they call you from 2 hours from now." After this neither Philips service center not this so called engineer Mr Satish called me back. I tried to contact Mr Satish but he just confirmed about the order and gave commitment which did not bothered about. Now My question is who is responsible for the installation and demo of product ?? If I do it my own then these so called servicemen may say 'NO warranty for product since we have not installed it.' I want my TV to be installed / wall mount by service engineer in time.

I bought a Digiflip Tab wide Order No. OD[protected] and just after 1 month it stopped working. When visited to the Authorised service centre, they told that the Mother Board is defective. It is lying since 21st March with the service center (more than a month) and lodging 4 (FOUR) complaint directly to Flipkart through Mail and Call, I am not getting resolution. I visited multiple times to the Flipkart Service centre and everytime they said that we do not have the mother board and whenever it will come, we will inform you. Now after calling to Call centre today, Flipkart is communicating that this product and the Service Center does not belong to us and we are not liable for anything in this regard. By this forum, may I get my amount to be refund from Flipkart as I am fed-up with the services of Flipkart. M Iqbal

I bought a Digiflip Tab wide Order No. OD[protected] and just after 1 month it stopped working. When visited to the Authorised service centre, they told that the Mother Board is defective. It is lying since 21st March with the service center (more than a month) and lodging 4 (FOUR) complaint directly to Flipkart through Mail and Call, I am not getting resolution.I visited multiple times to the Flipkart Service centre and everytime they said that we do not have the mother board and whenever it will come, we will inform you. Now after calling to Call centre today, Flipkart is communicating that this product and the Service Center does not belong to us and we are not liable for anything in this regard. By this forum, may I get my amount to be refund from Flipkart as I am fed-up with the services of Flipkart.

I purchase the mobile Lenovo a7000 by thursday sale by the id of bisht.[protected]@gamil.com and next day i got mobile by filpkart but now mobile is not working after delivered one day even it is not starting. I want to replacement of mobile if it would be not possible i want to return the mobile by any condition. I m feeling that filpkart make me fool and delivered defective item.

i have purchased lg led tv from flipkart.com. While purchasing tv...the site showed i would get a free instalation.but i was shocked that installation was chargeable. Hence i called flipkart reavrding same. They again promised me that they would give a free installation. But since last 15 to 20 days no flipkart has called me at least 5 times for confirmation but my installation is not done. please help.me.regarding this...

Book being delivered after a week. on delivery date When I cal the person whose contact detail is given says he is busy with another customer Today so he will deliver tomorrow such a bad response though he is near my house. Since one week waiting for a book but atleast on delivery date it must be delivered not making the customer wait for your convenience.such a bad service... thinking to cancel the order

Order ID:OD[protected] above item my first order with you landed me in great disappointment and distress the electrician who came for fixing reported this tube is not working and also slightly damaged, this being my order I hope will not stop me my further orders, kindly take immediate action and replace with a new tube light.

Dear sir or madam i purchase mobile sumsung galaxy note 3 neo that phone was swith off when we open camera and suddenly two thee application are opening at a time and suddenly swith off and phone was heating and if any call come means suddenly swith off i was complaint so many time the told tomarow u will get call and my alternet no [protected] khan.[protected]@gmail.com so many time i call to you costomer office but no answer kindly give me reply

Dear Sir, My name is Santosh Kumar Singh. i had ordered three items. there was a call yesterday for delivery and i told them respoectfully that no one is at my home so kindly deliver my items after 6.30 PM and the person told "OK". Today (25/04/2015) again delivery man call for delivery and again i told same reason but he told sir, it is too late for delivery. and also told that if you do not want this material i will return. i told him look i can only receive that items after 6.30 PM so plz delivered, if you can not able to deliver after 6.30 PM then you can return. So, my complaint is why they did not my ordered items if they told first time and suppose if someone do not present that time or want to change delivery time and agreed then again why not delivered.

I have ordered for Electrolux Refrigerator 80L on 13 April 2015. I got delivery for the same on 17 april and I have paid (7290) for the same through card (POSP). But when we opened the cover it was found damaged. Then delivery boy Ajay Singh Told me that they will deliver another product against the same.but when I got replacement they asked again for payment. When I complained about it cs told me it will refund till 25th.but still i didn't get any refund even I sent POS receipt. The service is really pathetic.

I wanna share my worst experience with Flipkart online Shopping portal, so the clients like me should not get cheat, i have purchased a product Order ID: OD[protected], when i received the product they deliver the different color, i request them to return the product, they collected the product and return the amount in Flipkart wallet, becoz when ever i called Customer Care of flipkart they will say i am sorry for inconvience we will take it as your feedback, again i ordered the product since it was very much urgent for me i enuire with Customer care is their any possibility to send the product with in a day itself, since next day i was flying for my sister marriage, i didnt get time, i was full tied up with my meetings, Customer care people they said ya ya you can select Delivery Option Today while ordering, for that you need to pay 140 Rs extra, i do agree that and i had given a fresh order OD[protected], after that i was not able to trace the product, i said to my friend kindly trace the order or try to be in touch with customer care people at what time i can received the product, my friend he had called to customer care people but they keep on saying how they have learned in training like "You no need to worry about the product you will get the product with in 9 P.M, " Since i had given my office address i was waiting in office till 8:45 then i tried contacting my friend what you had conversation with customer care becoz its 8:45, i did not get any response from them they didnt even call, so my friend he said i will call customercare you wait in office, he called to Flipkart people they said i am Sorry for inconvenience i will take it as a Feedback, we willnot repeat this again, they didnt even bothered to intimate me saying that we are not able to deliver the product, when my friend enquired with them with his number [protected] then they said i am Sorry for inconvenience, Kindly cancel the Order, What kind of people they are, What a worst service they are providing to Client, They dont even think for Client, Morning they had given me 280 rs, since they were not able to deliver the product . what they are thinking we are beggar or what, being a old customer what kind of service i am getting from Flipkart, Such a Worst service i have never seen, Jabong is far far better than this flipkart, i will file a case on them.i request to indian Cosumer Complaint help me to get my Product free of cost so they will not repeat this again with any client, or they should pay huge penalty for this, then they will understand the importance of clients timing.

Since last midnight, I received several SMS informing be about order confirmation, cancelation, refund, dispatch - when I did not make any new order with flip cart. Pl stop these SMSs as they are disturbing my life and work My mobile # is[protected]

I have ordered SONY MDR-EX110LP in Flipkart two weeks before. Order id:OD[protected]. First time I received MH-750(Duplicate with defective product) instead of receiving SONY MDR-EX110LP. Then I returned the product. Then they said, they will give replacement with the original one. Second time also I received same MH-750(Duplicate). Then I called Flipkart customer care number:[protected] and complained about this issue. They are disconnected again and again three time while i am discussing on call. they are cheating the customer than anything on the box i got a bill of the product SONY MDR-EX110LP. But inside the box I had received the MH750 for the second time after they promised for the original product which i ordered. Please help me out from this issue i have lost Rs 640 /- because of Flipkart and Please do the needfull something favour for me. Thank you. Note:I have a Escalation mail from Flipkart customer care as well as message. Contact: +91 [protected]. E Mail:dharuman.[protected]@gmail.com

Flipkart Team & Tata Team, This with reference to my order no. OD[protected] for Tata Tata Swach Viva Silver UV + UF 6 L UV + UF Water Purifier. I have ordered the item on 4th of april & got delivered on 9th april. Later on i have called Tata swach customer care 5 times & Flipkart customer care 5 times. but every time i am getting new timeline. Every time flipkart team is fail to complete their commitment & when i called they are again giving me new timeline for instillation. I am totally harassed by flipkart & Tata swach customer care. My equipment is laying with me from last 20 days & now flipkart also not returning the same. Flipkart Team - If this is the way that you are treating your customer is fine. I will not followup any more with you. You have already crossed all the limits of waiting of customer for just a simple service for which you have already taken money. In past i have lost of respect the Flipkart as they proved the best service in my past service, but this time you have lost all my faith on flipkart. TATA SWACH TEAM - I had bought this product only by the name of Brand TATA. I have more respect for the brand like TATA & that is why i order the equipment without taking any feedback from colleagues & freinds. By treating your customer by this way you are loosing faith of customer on TATA. I am marking this mail to Consumer court for seeking help in this case for refunds of my money. This is the mail i have return to Tata Swach & Consumer court also.