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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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S
Shrikant Katagi
from Bengaluru, Karnataka
Apr 28, 2015
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Address: Bellary, Karnataka

I bought Moto G 2nd generation mobile on 30th march. The order no.is OD[protected] and booked in the name of my brother Ajit Katagi and contact no. [protected]. Within a week o[censored]sing it the mobile started giving battery problem. After charging it to 100%, the battery suddenly shows 1% and switches off. When I again keep it for charging it shows 98%, 99%. It happened for so many times till now. I complained about this and requested for replacement on 14th April. Flipkart executive asked me to install Mysmartcheck app, I did it.Next day they called me to check the mobile problem but Mysmartcheck app didn?t work. They told they have some problem with the server that's why app is not working and they gave some trouble shooting solutions. I tried those solutions but it didn?t help me. Again I requested for return on 18th April. Again they told me to install app. This time also that app didn?t work. The executive again told me same thing that problem with the server so they will again call back by 19th April 12pm. But till now I didn?t get any call. I called to customer care on 20th April to ask about this, they told they will arrange for a call back within 24 hours. I didn?t get call after 24 hours also. So I again called to Customer care, they told the same thing again that they will arrange for a call back within 24 hours. I asked them to register a complaint but they declined and told they can only take request. Its more than 4 days after I complained and till now no one contacted from Flipkart.
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    george**73
    from Chennai, Tamil Nadu
    Apr 28, 2015
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    Address: Chennai, Tamil Nadu

    order id OD[protected], dated 20.04.2015, Order item[protected], Seller reg add: AAR N International, shopno 128, Jharsa Road, Gurgaon 122003. This product of 4 frame photo collage was received in damage condition with the frame disloged, glass broken. Should be replaced.
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      rfan
      Apr 28, 2015
      Resolved
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      Resolved

      Address: Lucknow, Uttar Pradesh

      Sir maine 6 aprail ko ek product order kiya tha jo ki mujhe deliver nhi hua jiski date 11 date thi phir dusra product reshipment kar diya flipkart walo ne pir maine order cancel kar diya 14 ya 15 aprail ko tab se mera refund nhi kiya mere kia bar call karne par bhi problem solve nhi kar rahe hai
      Complaint marked as Resolved 
      Verified Support
      May 01, 2015
      Flipkart Customer Care's response
      Dear Irfan, We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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        S
        Sudha Vasu
        Apr 28, 2015
        Resolved
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        Address: Chennai, Tamil Nadu

        Thanks Flipkart for the immediate response!!! Thank you so much for cancelling the unexpected event that was to be planned with the product that we purchased at flipkart!!! Hearty congratulations for disrespecting the trust that flipkart has created with their customers! Hearty congratulations!!! A product if purchased at flipkart, would be delivered within 4 days. Even if the product is delayed, it might be delayed by another set of 4 days, not more than that!!! Never knew it will take 14 days..(2 weeks) to clear this off!!! I'm not going to let this issue as such. I will definitely post in social networking websites & at the consumer court stating that they do not keep up the word!!! Also, the products available in offers won't be delivered to the customers!!! A very great experience with the product purchased at flipkart!!! The next product if purchased at flipkart, we will have a deadline of might be 1 month, so that excuses like, the product is lost during the courier time, damaged product, etc, etc reasons can be accepted... Anyways, thank you for the delivery of the previous products, I purchased with flipkart. And a heavy thanks for the disappointment that you guys had given us this time. Thank you for the mail and the phone call, providing information to the customers. Continue the good work. For heaven sake, please don't disappoint many more customers. All the best!!! Regards, Sudha Vasu
        Complaint marked as Resolved 
        Verified Support
        May 01, 2015
        Flipkart Customer Care's response
        Dear Sudha, We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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          H
          hardik12345...
          from Bengaluru, Karnataka
          Apr 28, 2015
          Resolved
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          Address: Ghaziabad, Uttar Pradesh

          I received a faulty moto e ifor which I compalined several time. But when I call customer care everytime they says there will be a call from our techincal team. But no call is received by me yet. Look in this issue and shedule the pick up as soon as possible. My order id is OD[protected]
          Complaint marked as Resolved 
          Verified Support
          May 01, 2015
          Flipkart Customer Care's response
          Spoke to customer and informed him that we will not be able to take a return on this item as the reason provided is not eligiable for return, Communicated the same to customer and closing the case.
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            M
            Madhusudhanan Velayudhan
            from Delhi, Delhi
            Apr 28, 2015
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            Address: Chennai, Tamil Nadu

            I wanted to buy a comforter for myself, and saw the deal about home furnishing in Flipkart and thought why not try it. I set to order One Comforter, but there was deal where it said, i would get 35% discount if i buy 3 together, that sounded good and thought i would gift others to my sister. I placed the order on April 21st, 2015 for Rs. 5173 and got a confirmation stating that my purchase would be delivered by May 2nd, 2015. I even got a message that my product is ready to be shipped by the supplier on April 22nd, 2015. Then on April 25th, 2015 I get an email stating that my order was cancelled and their reason"You made an excellent choice by deciding to purchase one of the top selling products on Flipkart. However due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your Order OD[protected]. Please note that we have cancelled following items and initiated the refund "I am surprised how an order would be cancelled when i get a message that my product is ready to be shipped? It would have been great if they had called me and informed the same and would have atleast processed one out of the three comforters. Its ridiculous to see how customers are taken for a ride by these companies and no respect for their money. I wish we had more American companies which has respect for customers and value their rights. .
            Complaint marked as Resolved 
            Verified Support
            May 01, 2015
            Flipkart Customer Care's response
            Tried calling customer on "[protected]" and there was no response, So we have already communicated the reason why his order was returned. It is found that he had ordered for Mharo Rajasthan Pure Micro Quilt Solid Double Comforter ( 3 qtys ) and it was over 8 Kgs and hence we were not able to deliver the product. So closing the case.
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              najimoddin
              from Delhi, Delhi
              Apr 28, 2015
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              Address: Solapur, Maharashtra

              Myself Najimoddin Shaikh. I had purchased micromax canvas gold a300 mobile online at 15599 rs. with order id OD[protected]. it received me on 25/04/2015. but the item was defected, its rear camera was not working. i had requested for return online on the same day. but since then the flipkart is not helping me out for the return. i had already paid the amount and i am scared that i have been cheated by the flipkart. please help me to get my money back. plz plz plz... Mob: [protected]
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                K
                kiranraob
                from Mumbai, Maharashtra
                Apr 27, 2015
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                I bought this lenovo a6000 from flipkart on 4th feb sale and got delivered on 5th feb i tried calling flipkart customer care they said they are in technical issue and give a call back but they didnt give a call the phone battery drains like hell and heats up veru soon cant even hold in hand, hangs up on opening 2 to 3 apps, this is an fauty phone need a good Kiran biradar OD[protected] order ref
                Complaint marked as Resolved 
                Verified Support
                May 05, 2015
                Flipkart Customer Care's response
                Dear Sachin, Greetings from Flipkart. Order ID: OD[protected] Product: Lenovo A6000 The product is in post replacement policy period. Please visit authorized service centre for further assistance. Hope this helps.
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                  S
                  Selva Barati
                  from Tirur, Kerala
                  Apr 27, 2015
                  Resolved
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                  Resolved

                  I had purchased moto e 7months back And I am having a problem with its charger, mother board, fake gorella displayl. Probably a manufacturing defect. It does not work properly . FLIPKART gave a fake promisal. The diaplay damaged easily.The problem has been continuing from a long while now. I had filed a compliant earlier as well but got no response.I need a replacement effectively.
                  +1 photos
                  Complaint marked as Resolved 
                  Verified Support
                  May 05, 2015
                  Flipkart Customer Care's response
                  Dear Selva, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                  on 27/5/2015 l was buy a phone (Hitech Amaze S3) from flipkart and after 20 day phone battery automatically going low in just 20 or 30 minute. flipkart give 30 day replace warranty but you not replace the phone. plz help and replace the phone. phone charger also not working properly. my oder no OD[protected]. plz chek and rply as soon as possible.
                  i had bought a Redmi note 4G from flipkart 4-5 days ago. Phone when kept idle switches off and reboot again.i have also contacted customer care .They suggested me some troubleshooting steps but all in vain.they are also not replacing my phone nor returning my payment.
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                    Noor Chugh
                    from Gurgaon, Haryana
                    Apr 27, 2015
                    Resolved
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                    Resolved

                    Address: Chandigarh, Punjab

                    I had purchased lenovo6000 a month back And I am having a problem with its speakers. Probably a manufacturing defect. It does not work properly when earphones are plugged in . the speakers make undesirable noises and music player Shuts off just by itself. The problem has been continuing from a long while now. I had filed a compliant earlier as well but got no response This is the fourth phone I have purchased from flipkart And do not expect such negligence
                    May 15, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 29, 2015
                    Flipkart Customer Care's response
                    Dear Noor, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                    May 09, 2015
                    Updated by Noor Chugh
                    I had purchased lenovo6000 a month back And I am having a problem with its speakers. Probably a manufacturing defect. It does not work properly when earphones are plugged in . the speakers make undesirable noises and music player Shuts off just by itself. The problem has been continuing from a long while now. I had filed a compliant earlier as well but got no response This is the fourth phone I have purchased from flipkart And do not expect such negligence
                    ORDER ID -OD[protected]
                    PHONE NO- [protected]
                    INVOICE NO- #BLR_WFLD[protected]
                    ORDER DATE- 23-3-15
                    INVOICE DATE - 24-3-15
                    ORDER ID -OD[protected]
                    PHONE NO- [protected]
                    INVOICE NO- #BLR_WFLD[protected]
                    ORDER DATE- 23-3-15
                    INVOICE DATE - 24-3-15
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                      R
                      Radheshyam c chauhan
                      from Mumbai, Maharashtra
                      Apr 27, 2015
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                      Address: Mumbai City, Maharashtra

                      I buy mobile MI [protected] dellevery date 21/04/2015 complain in mobile not hearing to voice another person not work to any function in mobile please imidiate action to replace mobile or refund my money Thankig you Regards Radheshyam chauhan mobile no [protected]
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                        Asokk Chakraborty
                        from Mumbai, Maharashtra
                        Apr 27, 2015
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                        Resolved

                        Ipurchased one wallclock online.It was delivered today the27/04/15.I found it is defective in the sence wall hanging portion is defective. Since then I tried to return It & replaced it by the company, but failled.Pl. give suggetion as the SMS received by the co. I followed the procedure It is not working.
                        +1 photos
                        Mar 1, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 29, 2017
                        Flipkart Customer Care's response
                        Hi Team,
                        We are unable to find order detail or register contact number for given complaint.
                        We request you to get in touch with our customer care team on below detail.
                        We're available 24 hours a day.
                        [protected] or[protected]
                        Email :- [protected]@flipkart.com
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                          Nishant9982
                          from Gurgaon, Haryana
                          Apr 27, 2015
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                          Address: Gurgaon, Haryana

                          Hi, I have received damage Godrej Refrigerator and nobody help me for replace the same I complaint for the replacement on Friday and i got a msg from flipkart ( we have enclace your issue to the concerned team. We will resolve your problem by 27 apr, 400 pm) and now he is saying we will resolve your problem by 29 April . Please help me
                          +2 photos
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                            nairkp
                            from Bengaluru, Karnataka
                            Apr 27, 2015
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                            PRODUCT : DIGIFLIP XT 712 BLACK DATE: 27/06/2014 DLVRD: 28/06/2014 THE PRODUCT DEVELOPED A PROBLEM AND STOPPED WORKING IN FEB 2015...AFTER COMPLAINTS TO FLIPKART WAS SENT SERVICE CENTRE DETAILS ON 8TH MARCH 2015..THE FAULTY ITEM WAS DELIVERED TO SERVICE CENTER ON 10TH JUNE 2015 AND AM INFORMED THAT THE MAIN BOARD NEEDS CHANGE AND HAS BEEN ORDERED. IT IS NOW 15 DAYS AND THERE IS NO SIGN OF WHEN THIS WILL BE REPAIRED. THE SERVICE AGENCY SRI SAI CELLS AT INDIRANAGAR, BANGALORE ARE NOT UNABLE TO GIVE A PROPER TIME ON WHEN THIS WILL BE REPAIRED. THE AFTER SALES SERVICE FOR THIS PRODUCT IS FAR FROM ACCEPTABLE REQUIRE A QUICK INTERVENTION TO GET THIS DONE
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                              Shiv Pratap Singh Yadav
                              from Bengaluru, Karnataka
                              Apr 27, 2015
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                              Address: Bangalore, Karnataka

                              I bought a mobile from Flipkart on Thrusday, April 9, 2015. After two days i got to know that my mobile is not displaying the contact in contact book when the mobiles used in dual sim mode. For the issue, i called Flipkart customer care they ensured me to call the next day and would surely resolve the issue. They haven't turn up to fix the issue. They have a policy of exchange the device within 10 days. When i asked for the exchange they told me to resolve the issue asap. Flipkart might want to pass the exchange period, that i don't know but a thought comes in mind as they are not interested to resolve the issue. Till date, i have called them 10 times, every time they have apologized and ensured me for resolving the issue by the next day. This next day hasn't come in my life.
                              We ordered three laptops of HP Brand from the site. One of the laptop was faulty and had issues. The company promised us free replacement but that never happened. We had to go for repair under warranty.

                              The invoice was raised under the name - Keyideas Infotech Private Limited, Delhi

                              Thank you,
                              Abhishek Kumar
                              www.keyideasinfotech.com
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                                Sanjeevani Shelar
                                from Mumbai, Maharashtra
                                Apr 27, 2015
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                                Address: Mumbai City, Maharashtra

                                I had placed an order for Samsung battery Grand Duos I9082 on 18/03/2015 vide order number OD[protected]. the same was delivered to me on 29/03/2015. however the battery was damaged or it was chipped off on one side. I installed in my mobile and tried to charge. it wasnt getting charge, so i requested for the return of product on 2/04/2015. when the person came to pick up the battery he said the contents doesnt match with thier instructions hence he will not collect the same. he told me to get in touch with the customer care. after i called up customer care, and giving them the necessary details of serial number etc., they informed me that the battery is not what i had ordered and they will arrange for pick up. again when the pick up guy came he didnt collected stating that the contents doesnt match. also they have now rejected my refund. i have been placing several orders with flipkart, but this is first time i have been cheated. i have lost complete faith in this site now, as we will never be sure as to what we will receive.
                                faulty product
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                                  RAja Jakkampudi
                                  from Idukki, Kerala
                                  Apr 27, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  10 days ago I had purchased lenovo a7000. But the battery backup is too bad its working for only 10-14 hours but they mentioned that it works for 39 hours on 2G .And phone is heating so fast.When phone talking outside voice is not clear. "Recent Tab" is not working properly.
                                  +1 photos
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                                    srmrk1980
                                    Apr 27, 2015
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                                    Address: Mumbai City, Maharashtra

                                    have order 3nos of Lenovo A6000 & get mobile on 28.04.2015 As per company policy within 30days same shall be replaced if there is problem in phone Out of 3nos piece in one piece following error has start 1) On 10th of april 2015 android is not working & error has come.as per flipkart representative I have done factory setup . phone start working with anderoid .but I have loose so many data which is required 2) Also on 12th april 2015 I am not able to see name of contact person in contact list. When I have restart my piece same is shown but again get vanished & some times it will again showing 3) Phone is get heated it is not possible to use phone when it gets heated flipkart people sending sms that consutmer representative will call but every statement saying sorry & tommorow will call almost 1month is over & there 30days notice is over is this complian is workable or not pleas help For you kind information I have given full payment of all 3nos without getting any disscount Waiting your reply on urgent basis Also flipkart do not return that piece will return in 30dyas while booking if any problem Regards Surya prakash pandey Contact number – [protected]
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                                      vipinpal19
                                      from Mumbai, Maharashtra
                                      Apr 27, 2015
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                                      Address: New Delhi, Delhi

                                      I had ordered theLaptop (HP Probook 440G2). When I received open the box, I was wondering currently has a blinking light on the Power button. It blinks about every second. EvenWhen I took thebattery out, it still keeps blinking. Please replace it give me new one. Please do it on urgent basis because my work its hamper for all these pathetic services. Order No. OD[protected] . Looking forward for reply asap.
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                                        alokranjan39
                                        from Delhi, Delhi
                                        Apr 27, 2015
                                        Resolved
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                                        Address: New Delhi, Delhi

                                        Hi i am Chander bhusan shukla, some one used my debit card without my permission, i have POS no, and transaction ID No but no positive response from flipkart executive, they told me i cant help you even i have talked to supervise (name supervise is manoj murli) they also said we cant cancelled the order even you will provide any detail, POS- 7005346 Transaction Id[protected] transaction date[protected] card holder name- C.B Shulka, card no- ...
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 27, 2015
                                        Flipkart Customer Care's response
                                        Dear Alok, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                                        My contact no- [protected], kindly resolve my problem
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