Flipkart Complaints & Reviews

I purchased Stylo SH001 Cordless Shaver on March 4. Order No.OD[protected] .Now it is not functioning. I think it is having two year warranty Kindly replace the item. I spoke to customer care executive, he asked me to wait for sometime but he cut off the line. please help me

I placed an order with Flipkart for a mobile handset MOTO G 2nd Generation Order number: OD[protected] Tracking ID: [protected] on the 27th of April, and I was promised delivery on the 4th of May. After several phone calls, two raised complaints and tweets, on the 4th of May I was told my problem was resolved and I would get delivery of my product on the 7th of may. On the 8th of May at 9.02 AM I got a call from a Flipkart representative telling me that FLIPKART the sole seller of all Google handsets were out of stock of this particular MOTO G Mobile phone and that i should place a new order if I wanted the phone. Convenient. He was pretty persistent in trying to make me cancel my current order and place a new order. What kind of service is this especially from a company who promises to be number one in their services? I have been harassed and troubled so much. I have waited almost 11 days for a phone that I order which ideally should have taken only 4 days as per the claims by Flipkart. If they are not able to deliver, they shouldn't have taken up the order. I am raising this issue to you in order to bring some kind of solution to the problem that i have been facing. I am also speaking for hundreds of other consumers like me who have been a victim of these so-called companies who claim to be the top amongst their lot for the exceptional services they provide to the customers. Kindly help me regarding this problem as i am not alone in this. Regards, Vinny Ahulwalia.

Order was recieved on March 26 by my parents in India. I reside at USA nd had given the order online and paid the amount through my credit card, but the problem is only a sigle sim card is able to work in phone but not the other. Im sorry i did nt expect dis kind of products would be provided by flipkart, i will provide you the order details, please take it back nd replace the product with new one that functions well. As a citizen of America i know what to do under the case the product was nt replaced.

Hi, I am a frequent user of Flipkart and usually make transactions from flipkart only if you talk about online shopping. I know the way Flipkart handles there e-commerce business nobody else does. But it seems there are loop holes coming into picture when we talk about replacement of defective items like my phone which I have already got replaced with the comments from your executive that this time the phone wont create any problem but actual scenario is totally different. Even the replaced phone is defective. I don't think its Flipkart's fault that these phones are defective instead I think the fault is at HTC's end but the point is that you're selling this phone under your name and you have to keep your work going-on rather than ruining your reputation. I order so many things from flipkart but very few are requested for returns, I'm not talking about replacement products as there might be some transition defects as well with the product. But my problem is different as my phone doesn't have any transition related defects rather it has manufacturing defect like -- 1) Wifi not connecting -- Highly Irritating. 2) Auto re-boot. 3) Display issues. These are surely the defects at manufacturer's end but you own the responsibility to get it fixed and if you're not going to do that than I request you to return my money back so that I can buy a new phone and live my life peaceful. I mean not connecting to wifi is so annoying that it harasses me. This matter needs to be taken up as soon as possible and with strictest action as I am not going to hear that please get your phone replaced and the new one wont have any problems. These HTC phones are problems and I'm not going to use it anymore. Moreover just saying that we can not replace your phone and your replacement request is rejected doesn't get you laurels instead will disappoint your customer base and ultimately will hamper your reputation and business. I sincerely request you to refund my money back so that I can buy a defect free phone. Thanks! Sahil

I bought Moto G 2nd generation before 5 months now Lock button is not working for past 1 month and moreover when we press home screen it will come black empty screen frequently so i need to switch off and switch on frequently. mobile get hang very often Processing is slow. I want to claim warranty.

Dear my friends this is inform you that don’t purchase any product form flipcart side because of the selling only bad products & i have purchased AUSU ZENFONE 5 in oct-14 but after some days phone is doing so many issue... My invoice no- DEL [protected]... 1) Two months back (feb-15) for battery issue: battery was getting leaked and one very big thin cross lining is showed inside the screen at that time i deposited my phone in service centre. After 3-4 days phone was repaired but camera was not working properly... picture clarity issue and next day again visit your service canter, they rectify the issue without talked to customer care... 2)Third time recently facing issue in April-15: I have submitted the phone due to charging problem which is facing from last15-20 days some time phone not getting charge or most of the times charge... recent visit date is 28/4/15 regarding charging issue after talked with customer care toll free number they said you have submit your phone to our service centre, so i submitted the same day at 12pm...but after 2-3 hour apx 3-4 pm your technician executive was called me to update the phone taking charging properly & no issue indentify in your phone& you can take back your phone, so i told him it having some issue in charging because of in morning when i submitting the phone in service canter your executive girl who is setting at reception, she was also try to connect top hone by her thru her charger before receiving for cross check but that time also phone was not taking charge (not showing charging orange light on screen)not sand she is take the phone for diagnose & she told me it will be take3-4 days to find the issue, than your technician agreed to check the phone but sameday in evening has called me & toldyour phone was having some software is which is updated and tomorrow you can received your phone, so today (29/4/15) i received my phone and at the time of receiving my phone is taking charge . But same day in evening the same problem also is occurring... its mean is technician is only format my phone & returned my phone without doing anything, if your technician was not getting any issue is phone so why his formatting my phone...? so i was faced only harassment with loosed my entire valuable data, so tomorrow once again the same story is going to repeat in between me & service canter. Asus is only harassment to our customer who is faith on his brand and i can lose my time, data, money or brand faith... it’s not brand considerable... Two time is loosed my valuable data and application after the servicing always i have to reinstall all the application of 2 -3 GB worth Rs 400 -500. So, it is very frustrating for me because of i am also working on Manager level and you can understand how to managing my work without phone in the office and now i want replace my handset at earliest without any condition due to in six months i have to face different kinds of issues in my phone. If my handset is not replaced then i will launch the complaint in Consumer Forum in name to Asus and seller Flipkart because of my regular buyer of flipkart and i can stop purchase form flipcart .So, i hope you will understand the problem of customer Also note [protected] is registered in ASUS customer care... and first time customer care executive was promised we can replaced your handset if second time you getting any issue, so pls remember this also and cross check you recording. After 3rd time i got my phone after 4days & i asked to technician what he was done he said this time we replaced the motherboard. But next days i am getting issue after call dialling call dropping with the massage showing in screen SIM 1 not installed... also note that i am using two sim’s airtel & Vodafone... & it’s not possible every where both company networks is bad... you all are think what kind of product selling at flipcart at like ASUS very bad brand in... This mail already mailed to asus official site ([protected]@asus.com) on 30/4/15 & remainder on 5th may-15 but they just sent a reply to me your complaint on process... What kind of process they are processing... these both are cheater company i suggest you don’t take any product of ASUS & don’t buy any from FLIPCART because of today i called to flip cart customer care & there executive told me they can’t do anything & you have talked with ASUS... today flipcart interaction no. 43677183. I asked from ASUS replace my handset on immediate basis because of so many issue faced in my phone & always you take my phone for repairing for 7-10 days but in those how to i managing my work without phone & you always return my phone with formatting it now under warranty but is happening after completed the warranty ? Have to this about your customer point who is buying you product with faith but what will do with your valuable customer... My self Ashok Kumar Contact no. [protected]

This is with regards to Filpkart product. The Product is Mobile : Lenovo A6000 Order ID:[protected] I had ordered this product on 29th April 2015 and it was delivered on 30th April 2015. The product has some defects like the alignment of the phone is not proper and as soon as i start using the phone it starts getting heated up. Since i found out the problem on the delivered date itself i had raised a return request. Since then i have called up Flip kart 5 times and the only response i get is somebody will get back to me in 24 hours to resolve the issue and initiate the return process. Its been 1 full week and no one has got back to me yet. This is extremly dissapointing . You deliver a defective product and do not attempt to even fix the issue . Over the call to the customer care department i have asked the executives for their managers but nobody has even bothered to follow up with their managers. Please help resolve this. I am very unhappy with how flipkart is avoiding the issue and mistreating customers. Regards, Brinda Alley [protected] [protected]@gmail.com

Hi I ordered Mi4i mobile through registered sales on 30April 2015, but today I received mail that my order is cancelled due to my shipment returned with reason invalid pincode . My question with the company that at the time of purchase why did they except my address and then why I was not informed that shipment is getting returned .. How can they cancelled my order without my consent ? I paid thought credit card then who will pay the interest for 10 days ?? I requested them to reinstate my order and deliver the same but no response from them. I would not recommend flipkart to anyone in future and also complaint to Media (already shared my experience with them and sending my full details to show them in public that how these big company cheated people with attractive offers and cancel on their own .. Pathetic and disgrace full service from flipkart ... Regards Saroj kumar Khari [protected] /[protected]

I had purchased mobile, Lenovo A700, through flashsale from Flipkart, I had placed an order on 22nd of April, 2015 but later on came to know that it was not the one I was looking for but before I can cancel the order, it was showing the product is already shipped so I thought of taking the mobile and then place a return request. Product was delivered on 24th April on which day I was going out of town for weekend holiday so nobody was at home and I told courier person to give it to our security security person and now when I came back home, I placed a return request and then after 2-3 reminders, got a call from executive that it cant be returned as we have replacement policy for mobiles in case of any damage or any other issue but when I have not opened the box, how can they say that they cant take it back. I dont want this mobile. I could have refused the delivery but it takes long time then to get refund so thought of taking the delivery and then placing a return request. Now, they are not answering properly and they said they cant take it back. Still it's box packed, haven't even opened Flipkart box.

I wanted to return the product and requested to replace or refund my amount at the earliest. Am not at all happy with the product and want to return it ASAP. Flipkart said 30 days easy returns (hassle free) and i trusted that my problem will resolved but you guys have all the reasons in the world to convince the customer to keep his product. When i initiated the return process online i have got a call from customer care and they said i will get another call from Technical team they made me follow troubleshoot steps which i did and atlast they themselves come to an conclusion that my product is absolutely fine and if i still wanted to replace or need a refund i have go to service center and get a written confirmation from them? I really do not understand if this makes any sense. You guys say it 30 days easy or hassle free returns does this make a easy and hassle free return process. You are making me do all the unnecessary stuff to return a device. I NEVER EXPECTED THIS FLIPKART and I WANTED THIS MATTER TO BE LOOKED INTO VERY SERIOUSLY. Please replace or refund my amount at the earliest

Dear concern, I had ordered footwear from flipkart and there was some issues in size I requested for replacement. The executive came for replacement having very bad attitude, he was not coming in my office on 2nd floor to deliver the product and insisting me to come down and pick the courier and he spoke very rudely on phone. Kindly find the Executive details Name-Mr. Johnny Mob. No- [protected] Location- Ghaziabad Thanks & Regards Divya Jain Mob no.-[protected]

Dear Sir/ Madam I have ordered Huawei Honor mobile and got the consignment by April 13 .But the product has quality issues ( Tower raiser is the problem). I wish to replace the mobile. Please do the needful ASAP . Waiting for your reply. My order no OD[protected]. Repeatedly i have complained regarding this issue nothing happening from your side. I want immediate replacement. Regards Vinayagamoorthy. [protected]

Well, this wasn't expected from flipkart...I had placed an order for 1 LENOVO A6000 plus on 05.05.2015 at 2 pm from flipkart sale, my order id is OD[protected], which was confirmed to be delivered on 7th of May.Though I got a call from flipkart for order confirmation on 6th may and also received sms for order confirmation on 6th may that my order would be delivered on that very day, what made me shocked was the next message which i received around 6.00 am on 7th may, stating that my order has been cancelled. .There were no payment issues but the matter was of order being cancelled. I rang up the customer care service, which assured me that i would not be receiving my parcel and i would have to place a fresh order for the same, ...Completely unexpected and faithless service this...I have to gift this mobile to my wife on her b'day but flipkart screwed my plans with there pathetic service...

I have purchased Xiaomi Redmi Note 3G Duel Sim on Dated- 9 December, 2014 Order ID: OD[protected] now the problem in display of my mobile. I have problem in Redmi Note Display when sreen on or camera open it has been small white spots on display Please help me regarding these issue Regards Kishor Talekar [protected]

Below no. are from DhankawadiHub_PUNE, but no one is picking the call, i have tried 2 hrs. [protected] - Kiran Ghate [protected] - Vijay Molia Above nos have been given to me by Loid Nironha. (FlipKart) I am completly hassressed by Flipkart service. I have to gift MOTE E (1st Gen) to my Mother on her b'day but flipkart screwed my plans with there pathetic service.

I have booked Lenovo A7000 mobile on 6th May at 02:00 PM against Flipkart sale. It was showing that i could make payment by 13:30 PM on 7th May'15. But on 6th May evening it was missed out from Cart without any reason. I have spoken to customer care and they have assured that the problem due to some technical issue at their end. The item will be added in my cart within 24 hours. Now, i want to purchase the same. I could not wait for next week sale. Kindly resolve my problem immediately. Regards, Gopal Krishna [protected]

I purchased a Intex aqua style Mini Mobile on 29/10/2014 from Flipkart online by order no. OD[protected], but from April-2015 power on/off button not working properly. I am attaching the proof . Sir, this mobile phone is under one year warranty. Please give me replacement of this phone. Please do the needful action.

Hi There, With reference to same Order ID: OD[protected], It’s is only 3 months over and the problem is increasing from day one to still yet, I already replaced one Redmi set for bad battery performance and company replaced my complete handset with another worst battery, Due to this dummy performance I can’t be able to install some useful apps and much more because the backup is only 5 hrs. lump sump when I use it on daily basis. Please help me and replace my battery only, I am not satisfied battery performance. Regards, Gaurav Tripathi [protected]

Hi I ordered one phone on Flipkart on 29 April 2015. It was suppose to deliver by 6th May 2015. When I connect with customer care of flipkart then they said, Your product will be delivered by 9th May 2015. I am also Flipkart First Customer. I tried to connect with the FLIPKART team many times. But they always said. We have escalated the issue to higher level. I dont know why these people are cheating with me / not delivering the product on time . If the person is the flipkart first customer than they should provide the product on time or before time. Really shameful on services provided by FLIPKART. Please take a necessary action on FLIPKART on ASAP basis. I am really worried about the product I ordered. Thanks Nitin Mehta

I Have place Order for Voltas AC 1 TON and Got Delivery on 28-April-2015. OD[protected] Till the date My Ac is not Installed.I have booked many complain via calling on call center. but I got reason that like .. First Time : It will be Install with in 48 Hours Second Time : It will Install On 1st May (Friday) EOD. Third Time : It will Install on Saturday Due to Strike of Transportaion. Forth Time : It will Install On Monday EOD. Action From My side : I have Firstrait and Request For Return and They setup call for Today Mornning and I am not Getting any call on Time Fift Time I call for Status of Complain : You have request for Return This is VERY VERY VERY BAD EXPERIANCE WITH FLIPKART SERVERVICES AND ALSO VOTAS SERVICES.. FLIPKART IS NOW IN A DAY NOT TAKE THIS KIND OF ISSUE MORE SERIOUSLY ITS [censored]ING EXPERIENCE WITH FLIP-KART ...