Flipkart Complaints & Reviews

HI, My Order ID: OD[protected] Product : Lenovo A6000 Mobile I bought one Lenovo A6000 through Flipkart.com the ordered date was[protected]. And the set has been delivered to me On Original Delivery Date. Within few days o[censored]sage, once I charge the Phone, the battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Thanks, Kiran

Sir, I have placed order for the following item on 17/4/2014, DMG Protective Flip Cover Back Replace Leather Case for Samsung Galaxy Grand Neo Gt i9060, USB OTG Cable, Stylus Combo Set (Pink) Write a REVIEWAdd to WISHLIST Available with 2 Sellers at 629001 Change MRP: Rs. 899 Rs. 499 44% OFF Selling Price (Free delivery) 17/04/2015 FN/SHP/PZT[protected]/PZT[protected] Dr. 499.00 the bank details are also enclosed. Kindly do the needful. A.S.Radhamani

Dear Sir/Mam, I purchase Cheers smart 35 Black Mobile phone on dated 17/04/2015, Debit card throw. I have received Subway phone. I dont have order subway phone. I ordered Cheers smart 35 Black Mobile phone. I have not received Cheers smart 35 Black. I am trying to call every time to customer care. But they said every time I will be call back you. But they are not response my call. And they are not changed phone I would request to you please provide my money. Because this company is not good and every time work fraud so please take the action this organization. All details are below:--- 4/15/2015 Flipkart.com: Payment Response https://offers.store.flipkart.com/orderresponse?reference_id=OD[protected]&t...⇄ 1/1 Thank you for your order! Your order has been placed and is being processed. When the item(s) are shipped, you will receive an email with the details. You can track this order through My orders page. Rs. 2395 paid through Credit card Order ID OD[protected] Seller WORLDINFOCOM Cheers Cheers Smart 35 Black Color: Black Qty: 1 CANCEL Standard Delivery by Wed, 22nd Apr Rs. 2395 [?] Total Rs. 2395 Aamod kumar [protected] F220, Sanjay Colony Telephone Mohalla Bhatti Mines, Delhi New Delhi, Delhi 110074 Your complete order will be delivered by Apr 22, 2015 You can now TRACK, CANCEL & RETURN ordered items from MY ORDERS Delivery YOUR ORDER SUMMARY 1 Item CONTINUE SHOPPING Order Placed Processing Intransit Exclusive store, for HDFC Bank customers! Click here to view all your orders.

Hi, My Flipkart emailID ([protected]@gmail.com). Iam a "Flipkart First" Subscriber. I have bought Lenovo A6000 mobile from Flipkart on Mar 25th 2015. Recently I connect my mobile to my external 2.1 Speakers, Iam shocked by its sound, it sounds like a stereo. It doesn't give BASS. After one week of research (discussed on lenovo forum, searching in internet), I didn't found any solution. Then I contact Flipkart Customer Service, they suggest me to Hardreset u r Mobile, after that also if problem persists then place a Return order. I placed a return order after hardreset (My problem not solved) on 16th Apr at 4:38pm, on 19th Apr I got a Call from TechSupport, they checked my Mobile with SmartChk App. They Simply say that there is no problem. TechSupport, who called me She doesn't know what is BASS, She simply checks my mobile Microphone, earphone, inbuilt speaker audible or not. I said only one problem, but she doesn't understand and perform irrilavant tests and said no problem. My problem is that the sound output clarity. NOT, it is audible or not. I think something loose connection near audio jack. Finally Flipkart Customer Care people given a Greate Suggestion to Go and Check with Lenovo Service Center. Then why this 30 day Replacement guarrantee. I took 'FlipkartFirst' Subscription only for hastle free Service. But I really very disappointed with its Service. I buy from Flipkart, i don't need to know who are the Suppliers. I think WSRetil don't have a stock to replace, thats why they just reject return orders. I still have a trust on Flipkart. This is my first(may be a last) problem with Flipkart. Please try to understand, If the Supplier don't have a stock, then please provide me a refund. Iam not like a some customers, who will play with org.s, I got this mobile on offer (6300INR only). My sincere request to provide refund or replace with A6000 plus, I will pay remaining amount. Thankyou...

Sir, I bought ‘Huawei Honor Holly’ mobile phone [OD[protected]] on 09/04/15 from Flipkart (delivered on 13/04/15). When I tried to make or attend a call, I became aware that the phone is defective because its ear piece is not working. Hence, I placed a return order with Flipkart on 17/04/15.

In relation with the return request, I was asked to download an app- Smartcheck to diagnose the phone. Further I was told that their so called technical experts will contact me and will provide a PIN on 17/04/15 at 8.30 PM. But no one called me. Next it was scheduled for 18/04/15 at 7.00 PM. Again there was no call from Flipkart. Next date was for 19/04/15 at 6.00 PM. On 19/04/15 I got two calls from flipkart (one was a lady & another person was Mr.Vimal, who speaks my native language Malayalam) only in response to my review about the experience I had with the flipkart customer service posted on the product page. Suddenly after speaking to Vimal, at 3.00 PM a message was received informing me that my return request was rejected by the seller (in kerala there is a saying that the only person who put a Keralite into trouble will be another keralite). Subsequent to this another message was received informing that flipkart itself placed a return request for me and the usual drama repeats.

On 19/04/15 3.18 PM I was asked to download Smartcheck app to diagnose and their product specialist will contact me on 20/04/15 at 4.30 PM. Only a call from a flipkart guy saying that their product specialist will be calling within 4.00 hrs. Again they disappointed me. At 4.40 PM, it was informed that their so called expert will contact me on 21/04/15 at 5.30 PM & DRAMA CONTINOUS…….

Instead of taking back the product, only apologize message & calls are received.

It appears to be internal strategy of flipkart by delaying to cross the 30 day return/replacement warranty period and at last reject my request.

Dear sir, pls ref tax invoice no:2674 invoice dated[protected], intex 6000mah power bank (it-pb602) blue. pls refer my earlier orders, twice you had sent me a wrong model. when called the coustemer care told to cancel the order and place a fresh order from a different seller. the same was done by me, this time the right product was delivered but the item was not new ie it was a used item. (pls see photographs attached). i as a consumer have been been buying products from flip kart but this is the worst experience i ever had, you are proving to be the worst of all the online stores. I as a consumer who had payed money for the item in advance would like to know how such a blunder can happen and what actions have you taken to black list the seller. I also demand to know what checks you are imposing so that such things do not happen in near future. I would not never ever will have faith your company, and would rather count you at power with snap deal. My respect for you and your qualty and ethos has lost. i would like to think twice before ordering from your site again. Dear sir, this is regarding the reply received from your tech support. 1. the individuals didnot even have a look at the mail sent by me, and i have to repeat the incident again to him. 2. the matter of replacement, if you are thinking that the matter can be easily killed with replacement, then iam sorry i am not looking finish the matter at replacement, i want to know what actions have been taken against the dealer. 3. i would like to reiterate that twice i was shipped with the wrong product, and when the right model was delivered, i was given a used item. 4. the process of returning and placing order has taken almost a month.5. lastly i receive a reply that the matter has been escalated and i woud be receiving a resolution by 02 may 2015. it is surprising that the company would take such a time to resolve the issue.rather it is shame full on your part to send such a reply and for taking such a long time.hoping for a appropriate reply

Moto E Handset No9349, Invoice No, blr_wfld[protected] dt. 23rd jan.2015. The above refered phone is not charging from today. Request you to replace the phone under Warranty. [protected]@yahoo.com, Customer Name: V Adithya, 15 Parimala Nivasam, A6, Kvk flats, Triplicane, Chennai - 600 005. Please call [protected]

Flipkart is now saying that we displayed no such specs that Samsung 4k 55 HU7000 139 CM(55) LED TV has HDMI2.0 port during the month of december 2014 and we only display those specs on our website that are provided by the company in my case (Samsung). On the other hand Samsung is saying that we do not take any responsibility of the specs displayed on Flipkart, Snapdeal or any other E-commerce website. Flipkart representative also sais that if I have any proof of my saying that Samsung 4k 55 HU7000 139 CM(55) LED TV has HDMI2.0 displayed on Flipkart during december 2014 .listening to all this I can come to this conclusion that Flipkart is taking no responsibility of their wrong doing and blaming me for that. Kapil juneja [protected]

Hi Team I have ordered for Daikin 1.5 Ton Inverter AC FTKP50PRV16, post making payments I have got order confirmation ID i.e. OD[protected] to my great surprise post debiting my account immediately I got another mail stating your order got cancelled and you will get refund on 27-Apr-15 (7-10 days). This was my first big order to which I felt Cheated? While mentioning the PIN CODE of my area it first accepted that product is available then I have ordered and as soon as the amount gets debited from my account order gets cancelled and I have called customer care to raise this issue but the CSE sounds helpless I have insisted him to give me the reference ID of this conversation i.e[protected]. Therefore I would like to have solution to my problem : Solution 1. I would like the product to be delivered at the given offer price... Solution 2. I would like my funds back immediately as it gets debited immediately from my account with no fault of mine, failing which I have no option to go for consumer complaint... I would still prefer to go for Solution 1 that product should deliver to me in the offer price with good condition as I don't want to have negative image of such a big brand 'Flipkart' and I would keen to continue this relationship for long time. Regards Vikram Arora [protected]

The worst service ever faced with flipkart this time. OD[protected] today i placed the order, before that two executives have misguided me regarding the product, but but i got clear information from senior persons. The first mistake from flipkart CS team. and the conversation was wrongly mentioned in their record as i asked them to help, actually i called them regarding complaint, not help. the 2nd mistake from flipkart CS. The price of the product is so diff within 1 hour of my order. When i contacted their CS, - 1st person - customer service executive provided me complete wrong info, 2nd Govind - Floor supervisor started ordering me to shut my complaint, and after my continuous insist, he transferred the call to Sasi - Asst.Manager he was so rude and refused to give my refund as per original mode. And everyone behaved with me in a very wrong manner, i was refused to get service properly from Flipkart, Flipkart gave me a mental frustration and they have taken my money and refunded it without asking me to flipkart wallet. When i asked about the refund mode, i was forced to buy from their website again to use my own money in the form of flipkart wallet. I suggested all you guys not to buy anything from fraud flipkart.

My tarnsaction id is...OD[protected] .I bought lenovo a6000 ² weeks ago n now my phone is having some heating problem the battrey gets heated up to 51° some times... And after full charging battery drains out in hours...!! I did the all tricks sugessted by flipcart n even i reset my phone twice...bt its nt working properly...!!!

HI, My Order ID: OD[protected] Product : Lenovo A6000 Mobile I bought one Lenovo A6000 through Flipkart.com flash sale on 11th February 2015. And the set has been delivered to me on 12th February(One Day delayed than Original Delivery Date). Within 2 month o[censored]sage, once I charge the Phone, the battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Yours Faithfully, Manish Singh

Dear Flip cart, I am facing issue regarding the returing mobile phone (Moto e 2nd Gen). On 10th of April, i requested to return my phone. This phone has lot of hardware issues- 1) touch not working properly. 2) Mike is poorest. 3rd quality mike. Voice does not receive to other user. I always have to speak very loudly. Same with given head phone also. 3) Heating problem. I want to return this phone, i want my money back. But I am not getting any support from flip cart. I frustrated from the service of flip cart. Whenever i call to customer care, they says techinal guy will call and support. But no call.no support... this is disgusting.I never expected this from flip cart. Totally 3rd quality service. Provide me the address where i can return back this phone. It is of no use. Regards Nitin Gupta

this is my humble request to look in to my issues, every time when i order the goods from flipkart, , , , the delivery person BLUEDART he is not at all intimating us, even the goods got delivered to location. item had reached to the place of destination. they are informing after 2 weeks late, and not at all responding please look in to it. Order ID: OD[protected] Item) CH Raghavendra Rao [protected] H no:20/579-15, LKSHMANARAOPURAM, Machilipatnam, Lakshmanaraopuram Krishna, Andhra Pradesh - 521001 Regards Raghavendra

I am very dissatisfied with the way the above mentioned shipment was handled. The packing was shoddy. A badminton racquet packed in a paper cover!!! and the way the handle is broken I doubt the originality of the product and the genuinetity of the shipper. Since the flipkart executive mentioned that I can only get the product replaced and not refunded( which I doubt) I have no other option. But If I have to play forceful shots or if the racquet had to fall by mistake while playing will it last??? is my doubt.

I had purchased Asus Zenphone 5 thru order no.OD[protected] about a month back. Flipkart has delivered a faulty handset to me. The phone gets heated very fast. Even if the phone is used for 5-10 mins the phone gets heated. The battery temp. is always over 43-44 degrees. I had requested Flipkart for a replacement thru return ID 16234947 but flipkart has denied my return request. The phone has starting hanging now. initially when i logged a return request, I got a call from the Flipkart customer care. They asked me to do factory reset of the phone which i did. They also asked to check the battery temperature which is always in excess of 40 degrees. i have taken screenshoot of the battery temp. Inspite of repeated follow up and telecall with flipkart they have not done anything and has just wasted time. Flipkart customer service is equally bad. Everytime they say that the technical team will call in 4 hrs but the call never comes. Thru this forum i want flipkart to address my replacement request or refund my money.

This is for every one to read Bought Samsung 4k 55HU7000 139 CM (55) LED TV from flipkart on 11/12/2014. According to flipkart website during december 2014 Samsung 4k 55HU7000 139 CM (55) LED TV specs shows that it is capable of displaying 4k content at 60 hz through HDMI port version 2.0 and shows that Samsung 4k 55HU7000 139 CM (55) LED TV has 4 HDMI ports and one of these ports has version 2.0 for displaying 4k content at 60 hz which is definitely not the case.I came to know about this fraud by flipkart that (Samsung 4k 55HU7000 139 CM (55) LED TV does not have hdmi port 2.0 version) during 1st week of april 2015 and started complaining to flipkart since then and hearing the same thing again and again that sir we are looking into this matter and we will provide you with best solution possible please give us some time.Then I started checking online for complains and fraud against flipkart on the internet and was shocked to see that its quite normal for flipkart to provide their customers with wrong, damaged and defective products.Their are unlimited numbers of complain against flipkart for providing wrong, damaged and faulty products to their customers.I am beginning to think that its quite normal for flipkart to cheat their customers and provide them with wrong, damaged and faulty products. SO PEOPLE BEWARE OF FLIPKART SALE ON 20/4/2015 AND 21/4/2015 Kapil juneja [protected]

I got a message on my mobile from e-kart that your item is out for delivery at 9:52 am and will be delivered today before 7pm. I waited whole day and now its 8:30pm but till now I didn't receive my product. If the courier service wasn't sure about the delivery then why did they send the message and kept me waiting whole day.

Hi, I've ordered for Accu-Chek Active Glucose Monitor with 50 Strips Glucometer under order reference [OD[protected]], however i've only received 50 strips. When raised the complaint, the replacement order has been raised and courier guy try to deliver the replacement but since it's mention to ask to return the entire product which i've not received, he asked to raise the complaint that the replacement won't be possible because he expected to return all the product which was not delivered to me. I explain the situation to customer executive and executive given me 24 hrs response time. When I've not received the response than again I called explaining the situation. I've done this activity 3 to 4 times however till today I was waiting to hear back 24 hour response. Today when I called I got to know that the product is not available and also the response time will increase to 29 April. When I asked for refund which also has the policy of post product return it will take 3 days and than refund will be done within 8 business days. I am extremely disappointed with the service and not at all happy with resolution and response time.

YOU ARE NOT DELIVER KASPERSKY INTERNET SECURITY.BUT SNAP DEAL DELIVER THE ITEM. SNAP DEAL ORDER NO [protected].COD IS ALSO AVAILABLE. NOW FLIPKART COMPANY GIVING ME THE ANY SOLUTION FOR ME? AND ONE MORE IMPORTANT THING IS MY WALLET AMOUNT I COULD NOT USE THIS.REASON SELLER IS NOT AVAILABLE FOR PIN 799001. BASAB MOB [protected] Flipkart Wallet WS Retail Balance [?] Total Balance: Rs. 440 Show Details Can be used to purchase physical goods. Can be used to purchase from WS Retail seller only.