Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
Resolved
25480
Unresolved
21588
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 251

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanchita Choudhury
Sep 19, 2022
Report
Copy

Address: Bangalore

Flipkart has delivered a damaged item-the Aristocrat Photon suitcase . This is also used. The packaging is torn, the suitcase is bent.

I have raised a return request and every time the delivery executive comes, inspects the product and goes back. They don't specify a reason for not taking back the product.
Flipkart cant answer the following:
1)Why have you given a damaged product?
2) What have you given a used product?
3)The suitcase is bent at many places.

On top of that your executives are coming and inspecting and going back.
So first I have to take the suitcase out and then bring it back again inside the home. Cant leave home for any essential work as the pick up team say they will come and then they reschedule the request. This is happening since the last 10 days

I have asked them to Return MY MONEY IMMEDIATELY.

Extremely frustrating, I want my money back NOW
+4 photos
Flipkart customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Maria Abisha
    Sep 19, 2022
    Report
    Copy

    Address: 441, 8th Main Road, 4th block koramangala, Koramangala, Bangalore

    I have ordered a tshirt in flipkart and received it. Because of some size issue, I tried to return it. The return request is accepted. But in 4 hrs I got message that The product is returned and the refund is completed. But I haven't return the product, it's with me only and I have checked the account. Someone's account is added in my flipkart account and the refund received to other account. Kindly help me to get the refund amount by receiving the product
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Babblu1
      from Bathinda, Punjab
      Sep 19, 2022
      Report
      Copy

      Hi
      flipkart delivered incomplete order.
      some items were missing.
      when i contacted flipkart regarding items missing, flipkart rejected refund.
      after many complaints it was accepted & MY ACCOUNT IS BLOCKED.
      NOW still refund of 1 item is pending.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bipashanag
        from Kolkata, West Bengal
        Sep 19, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Bengaluru

        Have purchased a new brand mobile phone Realme C30 - Locked with Airtel Prepaid (Denim Black, 32 GB) on[protected] with Order ID : OD[protected] from Flipkart.com. When I opened the outer packet I found the mobile box is tampered means it was not sealed and there was no cover also over the phone which is compulsory for every new mobile. It means I got a Used/ Damage mobile and for the same I complained the Flipkart Customer Care on[protected]. On[protected] Flipkart send a mail asking for the pictures of the damaged product and I had submitted it through mail. They gave me a confirmation that my complaint will be resolved within[protected]. But surprisingly I saw that they extended the resolve date upto[protected]. After seeing this I called up Flipkart Customer Care but they were failed to give me proper cause. Then I send them many mails regarding this issue. On[protected] morning I was shocked to see that they close my complaint without resolving it. When I called them up again about this matter they can't be able to give me proper answer. I request to Flipkart please resolved this issue and refund back my money.
        Sep 21, 2022
        Complaint marked as Resolved 
        Today Flipkart took the damaged product and refund my money back. Thank you very much.
        Flipkart customer support has been notified about the posted complaint.
        Sep 19, 2022
        Updated by Bipashanag
        Flipkart don't want to return back product and refund the money.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Samuvel Chellathurai
          from Kandukur, Telangana
          Sep 19, 2022
          Report
          Copy

          Website: Flipkart.com

          Sir/Madam,
          Yesterday[protected], i have purchased a "ZOONIS Intel Core i3 530 CPU". During the online payment of RS 8549, The payment have been failed. but money got deducted from my account.
          The flipkart is not taking proper responsibility for the deducted money from my account. they saying it will take up to 8 more working days for the deducted money to reflect back to my account, which is unacceptable.

          Kindly take necessary action to get the money back to my account as soon as possible.
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hishaarf
            from Delhi, Delhi
            Sep 19, 2022
            Resolved
            Report
            Copy
            Resolved

            Website: flipkart.com

            I purchased a mobile on 28th Aug 2022, Nothing phone 1. There is no option to download invoice and no proper customer support on their website. I need the invoice at the earliest
            Oct 4, 2022
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Partha pratim Roy78
              from Contai, West Bengal
              Sep 19, 2022
              Report
              Copy

              OD[protected]

              This is order id OD[protected]
              I ordered Nokia 150 DS 2020 Keyped Mobile amount of 2718 But they taken money and delivered Empty Flipkart cartoon box. I have checked and disappointment with the issue after I raised return request on 10th September return id -[protected] after raising they require Documents proof and product received Images I have shared immediately after They rejected my refund request without any reason and without my permission. they totally doing fraud with us.

              I created new return by Calling customer support they still not resolved New Return id

              that without permission only for return windows close purposes rejected 4 time refund request .

              they totally doing fraud with us please take legal action on it.

              Flipkart Register number-[protected]

              Shipping address Partha Pratim Roy

              Kanthi Post office more

              Caltex petrol pump,

              Contai

              West Bengal - 721401

              Phone number: [protected], [protected]

              Please sir take action and refunded my money
              +3 photos
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sreddi
                from Vinukonda, Andhra Pradesh
                Sep 19, 2022
                Report
                Copy

                Address: Andhra Pradesh

                I have ordered a Noise Icon 2 BROWN colour smart watch in Flipkart and expected the same color. I got a black collar watch.

                I asked Flipkart multiple times to either replace or return or refund the product. They are rejecting simply telling some other reason.

                I do not want the black colour watch. The way customer service dealing this issue is not proper.
                Flipkart customer support has been notified about the posted complaint.
                Sep 19, 2022
                Updated by sreddi
                [protected] and[protected] are the requests that Flipkart rejected replace/refund/return. I have been telling in emails that I got different colour product but Flipkart keeps rejecting without a proper reason.
                In the interest for customer's time, Flipkart should not close the requests without customer notice and a proper justification must be provided to close.
                Sep 24, 2022
                Updated by sreddi
                Based on earlier experience with Flipkart, I do not want to waste time and decided to retain even though Flipkart's seller sent me the item of different colour. Unfortunately, we should be satisfied with what the seller sends and not what we want as a customer,
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  p2singh
                  from New Delhi, Delhi
                  Sep 19, 2022
                  Report
                  Copy

                  Address: Bengaluru, Karnataka

                  Hello!

                  I'm Prempreet Singh aka Jason (Christian name) customer of Flipkart from a long time. I've ordered one product i.e. "Blaupunkt BTW60 with 60ms Low Latency Bluetooth Headset" on 17th September 2022 at the cost of Rs 1394. This order was supposed to get delivered to me on 18th September 2022.

                  However, right after receiving the courier from delivery boy, I had to rush towards church for Sunday prayer. Therefore, I've opened the courier after coming back home and found that the main item is missing inside the box which is finely packed and intact from outside.

                  As suggested by the delivery boy, I've contacted the Flipkart customer service desk while requesting for either product or refund of the whole amount paid by me (In the form of resolution).

                  But, even after so many attempts through the Flipkart android application as well as through phone call with their customer service desk, they are not providing me any solutions at all and providing me with so many different excuses like "Sir, there must be some technical glitch and please try again after 24 hours".

                  I'm sincerely looking forward for your sight, as I would really appreciate your assistance on this case.

                  Best Regards,
                  Prempreet Singh aka Jason
                  Flipkart Order ID: OD[protected]
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aparnashit
                    from Contai, West Bengal
                    Sep 19, 2022
                    Report
                    Copy

                    OD[protected]

                    I ordered total 24 product for my home from flipkart grocery discount sale.

                    I made full amount with any doubt Paid amount 3480 for 24 item. They given percel there are only 14 item delivered. Pack 10 horlicks missing in basket explaining issue 5 pack junior horlicks jar and 5 pack horlicks classic malt jar missing in basket however i paid full amount.

                    I raised return request they not responding please take street action on it and do solve immediately i am really suffering with the issue.

                    flipkart Register number-[protected]
                    Gourab Dasgupta

                    Pichaboni mach bazar

                    cera tiles digha road,

                    Purba Medinipur District

                    West Bengal - 721455

                    Phone number: [protected], [protected]
                    +2 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vivekacesys
                      Sep 19, 2022
                      Report
                      Copy

                      Dear Flipcart Team,

                      Thank you for providing the worst service ever.

                      I ordered 9 different products over the last 20 days but all my orders were canceled without informing me. All orders have been canceled on the same day of delivery or 1 day before the delivery.

                      I feel cheated by Flipkart. Every time I spoke with the executive over the call. She said your issue will be resolved in the next 24 hours also you will get a seniors' call in the next 2-4 hours on your concern. I didn't get any calls or mail. I am totally harassed and cheated by Flipkart, I started getting a headache, How can you make your Plus member customer as a fool, you accepted the order and provide the delivery date and at the last moment you canceled the order

                      Below are the Orders Details for those you have canceled in the last 20 days.

                      1. madeena's Women Kurta and Sharara Set
                      Order ID - OD[protected]
                      Order Date - 30th August 2022

                      2. METRONAUT By Flipkart Solid Men Polo Neck Yellow T-Shirt
                      Order ID - OD[protected]

                      3. METRONAUT By Flipkart Solid Men Polo Neck Navy Blue T-Shirt
                      Order ID - OD[protected]

                      4. Happilo Premium Seedless Green Raisins (250 g)
                      OD[protected]

                      5. Happilo Premium Seedless Green Raisins (250 g)
                      OD[protected]

                      6. Happilo Premium Seedless Green Raisins (250 g)
                      OD[protected]

                      7. Happilo Premium Seedless Green Raisins (250 g)
                      OD[protected]

                      8. SKTOYZONE Baby Swing Chair|Hanging Home Swing|Baby jhula Swings (Multicolor)
                      OD[protected]

                      9. ASHVISHOPPING Checkered Men Black Track Pants
                      OD[protected]

                      You can go through with the Order ID, I have paid upfront for the product in advance. I did not order the product for a refund. I want all my products at the same price.

                      You are using our money for 5-6 days then cancelled the order and provide refund in next after 5 days.

                      Now, Flipkart is started doing SCAM in a new way.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ananta beheramali
                        Sep 18, 2022
                        Report
                        Copy

                        Address: Angul, Odisha

                        I have not used any services like this.Kindly arrange to revert the billed amount Rs.1225.92 and instruct them to stop like this fraud.

                        Kindly arrange to revert back the amount.
                        Flipkart customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bipashanag
                          from Kolkata, West Bengal
                          Sep 18, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore
                          Website: www.flipkart.com

                          I have purchased a new brand mobile phone Realme C30 - Locked with Airtel Prepaid (Denim Black, 32 GB) on[protected] with Order ID : OD[protected] from Flipkart.com. When I opened the outer packet I found the mobile box is tampered means it was not sealed and there was no cover also over the phone which is compulsory for every new mobile. It means I got a Used/ Damage mobile and for the same I complained the Flipkart Customer Care on[protected]. On[protected] Flipkart send a mail asking for the pictures of the damaged product and I had submitted it through mail. They gave me a confirmation that my complaint will be resolved within[protected]. But surprisingly I saw that they extended the resolve date upto[protected]. After seeing this I called up Flipkart Customer Care but they were failed to give me proper cause. Then I send them many mails regarding this issue. On[protected] morning I was shocked to see that they close my complaint without resolving it. When I called them up again about this matter they can't be able to give me proper answer. I request to Flipkart please resolved this issue and refund back my money.
                          Sep 21, 2022
                          Complaint marked as Resolved 
                          Today Flipkart took the damaged product and refund my money back. Thank you very much.
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shiv0512
                            Sep 18, 2022
                            Report
                            Copy

                            I bought a phone Samsung F62 from Amazon a year ago and my phone got locked yesterday(17/09/2022) from Flipkart under Flipkart smart upgrade plan. It is written in it that payment overdue please pay the money to unlock your phone. But I have already paid the full money to amazon.
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 18, 2022
                            Updated by Shiv0512
                            Kiaan Marketing
                            A-29, Mohan Co-operative Industrial Estate,
                            Mathura Road, Badarpu
                            New Delhi, Delhi, 110044
                            IN

                            PAN No: AAPFK3731K
                            GST Registration No: 07AAPFK3731K1Z0
                            Order Number:[protected]

                            Above is the seller from whom I bought a Samsung galaxy F62 on Amazon in September 2021.

                            Now the phone is locked under 'Flipkart smart upgrade plan' and Flipkart's customer service is telling me that the phone will require payment of remaining 30% amount by the seller (since they likely bought this phone under that plan from Flipkart) for it to be unlocked. Which means the seller bought the phone from Flipkart at 70% the price but I've paid 100% on Amazon for the same plus the headache of having to deal with the customer services now.

                            I would consider it straight up fraud by this seller to sell such a phone without disclosing the details to the customer first.

                            This is highly unacceptable and I have had my phone locked for a week now because of it. And have been bouncing around from one customer service to another on both Flipkart and amazon and even contacted Samsung and went to a Samsung service center.

                            So I suggest that some action be taken against this seller as they are basically cheating the customer. And also require that my phone be unlocked immediately.

                            did they respond to you ?
                            i am facing the same issue from 19:09:2022
                            Shiv0512's [Complaint's author] reply, Sep 26, 2022
                            not yet
                            Shiv0512's [Complaint's author] reply, Sep 26, 2022
                            but samsung did today now let's se
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rushikesh Burute
                              Sep 18, 2022
                              Report
                              Copy

                              I have iqoo z5 smartphone and I'm trying to buy a new with exchanging this phone with Flipkart but I'm facing with imei not matching issue what should I do
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                janas
                                from kolkata, West Bengal
                                Sep 18, 2022
                                Report
                                Copy

                                Address: india
                                Website: www.flipkart.com

                                I've recently lost my mobile and mobile number. i'm not able to register my new mobile number. kindly let me know if anything possible to resolve this issue.
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dheeraj Pradeep C
                                  Sep 18, 2022
                                  Report
                                  Copy

                                  I had ordered for 4 track pants and I received only one and paid the entire amount on spot of receiving the product I returned it as 3 item was missing . Flipkart stated my return is high and blocked my account. They did not given refund for my track pants.
                                  Flipkart customer support has been notified about the posted complaint.
                                  same here
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Itssandhu007
                                    from Amritsar, Punjab
                                    Sep 18, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I purchased 14 pro max on 9 September afterthat it was confirmed the order on 10 September there is shipping date showing 16 September but today was 18 September the product was not shipped yet the order I'd for product is OD[protected]
                                    Sep 18, 2022
                                    Complaint marked as Resolved 
                                    Not resolved yet
                                    Flipkart customer support has been notified about the posted complaint.
                                    Sep 18, 2022
                                    Updated by Itssandhu007
                                    Not resolved yet
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      yalamati sivakumarchowdary
                                      from Delhi, Delhi
                                      Sep 18, 2022
                                      Report
                                      Copy

                                      Hi Team, I would like to update my mobile number registered with my flipkart account.However the problem im facing now is i dont have access to my old number to which the OTP is being sent. Kindly help in the updation of same.
                                      My registered mail id: [protected]@gmail.com

                                      Best Regards,
                                      Sivakumarchowdary.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        L.Shashank Gowda
                                        Sep 18, 2022
                                        Report
                                        Copy

                                        Address: #45 Sanjeevini nagar Hegganahalli cross bengaluru 560091

                                        I Booked redmi note 9pro max aurora blue 6gb ram 6gb storage but I didn't get the correct information and it was the fake website https://f.smrat.me/c/
                                        Flipkart customer support has been notified about the posted complaint.
                                        Sep 18, 2022
                                        Updated by L.Shashank Gowda
                                        And I completed my payment of 477
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit