Flipkart Complaints & Reviews

My account is block please my account is unblock kar diyage please sir my flipcart acount number [protected] please unblock sir

I have ordered 4 waist bags out of which I am not satisfied with quality and size of 2 product, wanted to return them but not able to see return option when I am going on my orders on Flipkart, though these orders have 10 days return policy.

Order I'd: OD[protected]
Received on: 25 & 26 August

Trying to return them from last 5 days
Reached Flipkart customer care also but not response their also.

Please resolve these as soon as possible.

Unable to login using registered phone number through OTP option. the website shows otp option unavailable.
Also could not reset my forgotten password. Again it shows " unable to process".

Pay later section is unavailable while checking out the product.
Flipkart Customers executives are tellling that it has been blocked by the financial partner IDFC First bank, and IDFC executives are blaming Flipkart. Vice versa. I have been facing this issues from 2 months.

My account was hacked and a order was placed twice through my account using my flipkart wallet money. It is completely fault of flipkart security system. I asked for refund the authorites are not responding.pls help. My calls are kept on hold for long and then ended by them.I have lost amout of Rs 199 twice (rs 398) Please help.

My account : Aditya Kadam
mob. [protected]
Fraudlant order Id OD[protected]

ORDER ID : Order Id: OD[protected]

Recently I have purchased a Exercise Bike (REACH BRAND) and Delivered on 25th August. This item supposed to installed by 28th Aug, but it was not done. So, I have complained and the Customer Care Executes told, it will be resolved by 1st Sept. It was not done. Today is Sept 3rd. I called many times the Executrices and requested the Return as the product is not installed I can not keep this in showcase. They updated the Installation Status as Completed.

I have requested CC, either get it installed or Accept the return. They don't agree for the Return and I can request for the replacement as per their policy. I really dont understand whether Flipkart can understand the issue or not.

Event I tried the brand and I dont get any proper response.

It's really frustrating and the CC executives keep extending the resolution date and I could not connected to senior executive. I reached then luckily couple of time they too talk like a robot.. As per policy it cannt be returned,

I dont know what to do with the product without installing... Is that the way Flipkart responding to the customer??

Flipkart is not customer focused and they want do a favor to the sellers. If there is no customers, what they do with the sellers??

We have paid for what the service we are expecting?

I dont know whether their policy accepts the sellers not doing installation?

If the issue with the seller, what is stopping Flipkart to accept the return.

Flipkart is not gave this product freely and I have paid for it.

I expect Flipkart to serve the customer and dont be favor of the seller if they are meeting the customers expectation.

Accept my return is my final request

I am trying to close Flipkart pay later account but i dont have my registered mobile no. With me...i tried to call Flipkart customer support but they have not responded yet...i mailed but they have not replied yet...i dont know what should i do...i want to be with Flipkart but with my new no..

I have placed an order on flipkart for vivo v25 5g phone as pre-book order on 21st August. Expected delivery was 27th Aug but it was not shipped till 27th Aug. later on New date was assigned as 3rd September but i still didnt receive my product. Now again they proposed new date 8th September
Customer care is useless with only one sentence we are sorry for delay but they took no action yet .
Please help me to get my product.

Hello sir/Ma'am
My Name is Monika and my Flipkart number [protected]
I purchase a mobile OnePlus nord ce 2 25028 rupees on Flipkart app
But after Mobile delivered i check my mobile some problem means defective product received so i return my mobile and after return cancel in few hours i call customer care and agent create new return again 6 hours return cancel i call customer care again and told all condition and agent create new return request and next day my mobile pickup complete after my account block

What is this??
And immediately i call customer care and Flipkart agent told me account block complaint and provide me solution time 23 aug 22 and i waiting for account unblock and 23 aug 22 nobody call me and account still block

Then after daily i call Flipkart customer care and Flipkart agent provide fake provide date again and again many times and Flipkart return department call me and told your account has been blocked so i can't provide your refund 3 time told me

I complain on mail Flipkart head department, customer care, and Flipkart grievance office and explain my problem many time(20+) but nobody answer me on mail

Today i am very sad and irritating to Flipkart and my money refund not provide by Flipkart

Please help me and provide my money for helping me

And more information for call me [protected]
[protected]@gmail.com

It was 15th December 2020 when After winning the Quiz of 8 Pm Evening Flipkart blocked me till date .
Actually the Questions in the Quiz were repeated from previous day, So i was able to win .Instead providing me prize I was blocked very awkward moment was that for me.
But Flipkart says I was found Suspicious. Very Poor Service even from Customer Care too they did nothing . I complained about 7-8 times only thing they said we will unlock accounts very soon, it is almost more than a year now.
I have attached screenshots of winning and blocked one.

As i have purchased the product from shopsy (Flipkart) comfortable and lightweight shoes for men black colour order id -OD[protected]
the product has been delivered on 27th august and i received wrong no of shoes, i have ordered a 8 no shoe and i have received 7 no.
and i ' m regularly calling customer care but no response from your team daily they are telling technical error i m fed up with your team
and now i want the composition amount also with this if it is not solved very very bad service from your executives.
I spent More than half an hour on call regarding this matter but my shoe has not returned.
ASAP i need response find the attachment

I purchased worth 2500/- swiggy digital gift cards on 3rd of august 2022 and i received but it shows deactivated, I cantacted seller, seller said " flipkart says deactivated that voucher we will refund that money " but till now i am not got money and flipkart also not responding please help me

Thanking you
r srikanth
[protected]

I ordered flying machine trouser worth ₹1200 from Flipkart and received a different brand trouser then I requested for replacement but when the replacement package received the delivery boy said that this is a different product and didn’t provided me replacement. Then I contacted their customer care about a lot of times but everytime they gave me dates and not provided any resolution its been 3 months now. I didn’t know where to complain about this

I have purchased a Bosche washing machine 2 years back and have purchased a 3 year Flipkart Appliances protection insurance along with it. Now the appliance is not working and I have contacted flipkart and Jeeves (insurance wing of flipkart) for repairing the machine. After repeated requests 1 guy came and checked the machine and said he will come after 7 days and gave a number. We tried calling him several times and this guy is not picking up and nobody came till now. We again called flipkart and they transferred the call to Jeeves customer care and to my surprise they said my previous complaint was not registered and even though I am agitated I registered the complaint again and waited for two weeks and no luck. Now Its more than two months machine is not working and no one came for repair. I tried to contact the customer service again they are unwilling to give the service person contact details, they will always tell that they will try to find a solution but none happened. What should I do now? If flipkart cant provide servicing for product then they should not provide insurance for it. This is cheating/fraud because atbyhe time of purchase they will take the money for insurance and then when something a happens they will not provide service. This is cheating in daylight. Someone should take action on it.

I paid flipkart pay later and their partner idfc first bank same amount in same EMI account due to I was in hurry as I have an bank related issue. But when i told IDFC first bank for this. They said they could not do anything as flipkart did not done any payment to them. And i have to go to flipkart for the Refund. So i Complained and mailed every single flipkart had asked me. But every time they says after 48 hours it will be resolved. This 48 hours thing happened almost 8-9 times to me. still they can't give a resolution for that. Now i am mailing them for 5 days. but they are not giving any reply in mail or in call. The amount is 936 rupees.

Leaked product seal is opened. And now the return policy is not being made available

Respected sir,

With humble submission, I would like to draw your kind attention towards my issue regarding return of my mobile which is ordered through Flipkart.

In this connection I would like to state that I ordered a brand new VIVO T1 PRO 5G amounting of RS 23028/- on 15.08.2022 and the same was delivered to me on 19.08.2022,

After that on 21.08.2022 I placed a return request by mentioning that " The performance of mobile/ camera is not upto my expectations.

Subsequently, on 24 .08.2022, flipkart aaproved my return and assured me that the mobile would be picked up by 09.09 2022, your executive also assured me that the same will picked up and the refund will be credited by 19.09.2022,

Furthermore, being assured I purchased another mobile and paid the amount as well,

But, on 30.08.2022, Flipkart cancelled my return request and they also removed all the digital footprint as well,

Concern:
1. Sir, first of all, if you are not willing to return the device then why did you approve the same, you should not have approved the same.

2. Sir, I purchsed another mobile for my younger one's, by thinking that the previous one I.e. vivo T1 pro, will be refunded.

3. I am a working professional, we earn as much as we can just feed our family,
This will be a monetary loss if the same couldn't be refunded.

4. Moreover, if the refund request would not have been approved then I would manage my expens in that way.

Moreover, i am in big dilemma, you people didn't leave any options before me.

I request you to kindly approve the return and refund the amount .

Thanks and regards,
Ankur Goyal,
Mo. No. [protected]
Order id OD[protected]

MENTAL TORTURE FROM FLIPKART!

Ordered a Google Pixel 6a from Flipkart (order ID: OD[protected] on 25th August which was delivered on 27th August. The Packaging of the phone was full of dirt and scratches. And when phone was switched on, it was heating up real quick and the CAMERA on low light was full of GRAINS. Moreover, while recording video, after two minutes, the CAMERA FLASH AUTOMATICALLY TURN OFF and it won't work for several minutes. Not only that, the screen of the phone has a YELLOW TINT.
(Phone is on the latest version of software. I did all the updates and problems still exist.)

A tech visit happened when I requested a replacement, but the technician from @jeeves came and told me he can't help because he said heating issue is not a reason by which he can approve the replacement !
Then my replacement was rejected by Flipkart and i called the customer care again and they initiated a refund procedure which needed a tech visit again. The same technician from @jeeves was assigned and he came and even though he saw the flash turning off by itself, he said he couldn't help ! Flipkart again rejected my return.
Now when I called again to complain, they have again assigned the same technician for a third tech visit! Even then, the Flipkart app show refund is approved and there is no mention of a tech visit in the app.

I need a refund as soon as possible
without waiting for a THIRD tech visit because iam not able to use this faulty product from @google and iam tired of the mental torture @Flipkart and it's customer care is causing me for the past week.

Bought a product of above 900 Rupees, as described on their website, about more than 15-20 days back, even paid delivery charges but received wrong item, which was not even worth 600 rupees, unlike what was claimed and described on their website. Have been requesting return again and again since every time I receive the message that the return is being rejected by seller but I need my hard earned money back and so have even called flipkart each and every time, about 8-10 times uptil now and every time the customer support executives keep saying that the issue is being resolved and the return and refund will definitely be done but no further action is being taken. It seems the seller and flipkart are coordinating with each other to cheat the customers and then wasting their time and making them so tired By making the return request again and again so that they stop making a request since a customer cannot keep wasting their time during which they need to work and make money and also flipkart and seller can together keep the customers’ money with them. It’s appears the seller intentionally sends wrong low priced item and gets paid a little extra for that and the left over balance money flipkart keeps. May be it’s a new way of doing business and making money or I may say a way stealing customers money. But I just need to return the item since it’s not what I wanted or paid for and need my hard earned money back and can’t keep wasting my time by contacting flipkart again and again since during that time I need to work hard and make more money.

Order Id: OD[protected] was requested for return on 25th aug 22. Date of pick up was 31.8.22 .pickup not done. again flipkart itself rescheduled to 03.9.22 on its own. Surprisingly return request is cancelled by flikart with false reason . No one came for pickup. SMS alrt of out for pickup and pickup cancelled came in same minute. this shows the mischief being played. contacted customer care. no use. Flipkart logistic team is playing mischief and cancelled return requests earlier also. appears flipkart is not having any control. really sad. i am really disappointed about the way flipkart is handling the issue. If this continues flipkart will definitely loose heavily the market.