Flipkart Complaints & Reviews

Order ID: OD[protected]
Invoice Number # FAJJ7D[protected]

Cheap quality product received. Multiple issues
1. Crack on the welding on the handle
2. Paint coming off from all sides
3. Handle tightened, but still stays loose and dangerous to use
4. Reflectors are of very cheap quality and just comes off when touched

Pathetic customer service chat support
Makes the customer wait for hours, but other than providing their name and the statement stating that they want to help, nothing else done. Chat keeps getting disconnected.

Customer Care call service does not have any one to escalate the call to even after waiting for 40-45 min on call.
Does not have an option to arrange a callback nor has an option to provide the phone number or email ID of the escalations team.

Unable to get a refund for the poor quality product and stating that we can replace the product with another piece.

Highly dissatisfied with the product and the service. This is the issue just after the product was received. Haven't even started to use it. Do not want a replacement. Want a refund asap

I ordered a Blue Star 1.5-ton AC from Flipkart o 14th June 2022, It was delivered by 16 June 2022 with no issue.
It has an estimated installation date of 19 July 2022, The installation is canceled without any reason today at about 12 PM (19.06.2022).

Flipkart doesn't allow me to return the product. As it is unopened.

I ordered on 11th June and the product said delivery by tomorrow that is 12th June. Then on 12th June they delayed the order and said will get delivery by 14th June and again delayed it to 16th. Then nothing came on 16th and when I reached out to them they said we'll get back to you on 18th and worst customer service then even on 18th they didn't deliver. They completely harassing me at this point of my money and time. I feel trapped because they had me paid initially. Even they telling me to deliver by 20th now and I'm disappointed and harassed and all they say is computer based message saying sorry for inconvenience. Worst service, this happened with last 3 products as well. I will never in my life use flipkart, they are a bad copy of Amazon and hate people who work there.

I recently placed an order with flipkart and my parcel got shipped with ekart logistics...i was happy because i had an amazing experience with ekart logistics in past..
But now i am feeling very bad and sad because my parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda..i made online payment.. Now i am loosing trust in flipkart
And the information which is showed to me is also very complex..estimated date of delivery is today
My tracking id:- FMPP[protected]
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june

I am Natasha from bathinda
I recently placed an order with flipkart and my parcel got shipped with ekart logistics...i was happy because i had an amazing experience with ekart logistics in past..
But now i am feeling very bad and sad because my parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda..i made online payment..
And the information which is showed to me is also very complex..estimated date of delivery is today
My tracking id:- FMPP[protected]
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june

I recently placed an order with flipkart and my parcel got shipped with ekart logistics...i was happy because i had an amazing experience with ekart logistics in past..
But now i am feeling very bad and sad because my parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda..i have made online payment...
And the information which is showed to me is also very complex..the estimated date of delivery is of todays
My tracking id:- FMPP[protected]
My order id:-OD[protected]
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june

Order ID - OD[protected]
Order delivered on 13 June 2022., they said installation will take till 17 June. 17 June a person was assigned but when I tried to contact him, phone was not reachable. I called flipkark, they said it will be installed by 8pm 17 June but it did not happen. Raised a complaint they said they need time till 21 June. On 18 June again someone assigned, again call did not connect. Again called flipkart, now time changed time to 22 June.
I am calling them for last 5 days, they can't tell what is the issue and why can't they fix it. Their customer care trained just to say sorry they are ill-equipped to give analysis information other than that is in app. Called them atheist 20 times no response given properly

The product is sitting in my place for 7 days now, only God knows when it will be installed.

I had placed orders of hp gaming laptop and other total worth of Rs. 54999/- for my studies. I had successfully placed order my mobile app and accordingly order id were generated by your system, details of the same is mentioned below:

OD[protected]

3. While placing the aforesaid orders I was fully assured by the return policies mentioned on the website and mobile app of you the addressee No. 1, I was also fully assured that in case of any problem arises regarding, quality, size, same shall be returned, replaced as the case may be if return request is made within 7 days of delivery of the product and trusted on the goodwill and brand value of 'Flipkart' in online shopping. The orders placed by me were delivered to me on 20th April, 2022.That order was defective hence a replacement was done and completed on 18th may. On receiving replacement unit on 18the may Since I was having manufacturing defect issues with product I had a return request on 18the may 2022 which was accepted, and my client received a system generated message stating the pick-up date of maximum upto 2nd June, 2022.

4. On 2nd October, 2022, I was shocked to see you have rejected the pickup of my order .On 9 June I was shocked to find my return request was cancelled by flipkart.On 10th June it was updated with new maximum pickup date of 13the June.On June 13th I was shocked to find no pickup has been arranged by flipkart.After repeated calls and follow ups no resolution was provided to me.No pickup and refund is being provided to me.
5.

5. I had made rigorous efforts and follow-ups to your customer care representatives, but no response was received from them. Considering the gravity situation, I also tried to made several tweets through his Twitter handle to lodged a complaint to your Twitter handle and requested to expedite the refund proceedings. Which was duly acknowledged by your twitter handle i.c. @flipkartsupport however no effort was taken to resolve the issue.

6. I had been constantly following up your customer support on phone and email and tweets but instead of resolving the issue your customer support has been giving false promises and delaying the matter to avoid the pick-up of the product. You dishonestly induced me to shop on your website my making several false representations and assurance knowing fully well that you won't able to fulfil these commitments.

7. I had suffered great mental trauma and agony in around past one month and still has not got any assurance regarding the pick-up of the product and refund of his hard-earned money. The aforesaid facts clearly show that you the addressee you are not keen on resolving the issue and this seems to be your modus operandi to fleece and cheat the clients by giving false assurances. The response of your customer care representatives also shows that they are backed the higher authorities for not resolving the issues of mine.You are deliberately not collecting the sub-Standard defective goods delivered to me, thereby causing wrongful loss to me.

Another day went by and still nothing. No reply/callback from Flipkart.

Order still not delivered. Grievance has been opened in National Consumer portal. Please find attached the number.

I will not let this go easily this time. A customer can't be ignored and Flipkart should take complete ownership for this as it was a Flipkart assured delivery.

Your customer care mail/social media no one has replied.

This is my last order with you. This was supposed to be a gift for someone and i could have bought from somewhere else but Flipkart assures delivery was one of the reasons i placed the order.

Order ID: OD[protected]]
Invoice Number# SAAC8Z[protected]
Product sold - Realme c3
Seller - XOQEBANtrade
Product exchange value:- 4450/-

Kindly refer to the above;
I have sold back my phone to Flipkart on their Sell-Back policy on 11.06.2022. They have took the phone on 13.06.2022 but till now they have not send me the sellback voucher which is of 4450.

The company sends a box with just a card but no voucher to be redeemed.

Upon complaining them they claims that they have delivered the voucher.

I have complained them several times but there has been no resolution from the company's side. Their helpline are not cooperating with me and delaying the matter day after day so i had to complain it here finally.

Looking forward for a resolution as soon as possible and a compensation for my time loss and harassment.

Respected Sir,
I have made two payments from Flipkart for my orders.
As i cancelled the orders, i got my refund for the orders in two parts as i paid seperately 50 rupees and 175 rupees. And i will share the reference number for both refund I'd.
I have got refund from the flipkart but it has not yet reflected into my bank account.
Kindly make the refund reflect in my account as soon as possible.

Thankyou

Recently I ordered boat headset I was about to replace that since it was faulty and when I was about to do that my account got blocked stating high number of returns, I was shocked, in the month of March I kept getting messages that I had returned three products of mine which was with me and I didn't click on return itself and next day I get a message that money had been sent to the bank account which was not mine, I immediately called customer service on March 13 stating the incident and I was told to reset password immediately but the refund had already gone to the account ending with some other which was not mine, and recently when I genuinely had a reason for replacement my account has been blocked I tried to talk to customer service one person named Shalini was so rude she kept accusing me and stating iam uneducated, never seen such a customer service person being appointed

Mne 8 April ko Flipkart se mobile buy Kiya tha tab mujhe offer mile the ... But uss ko m technical issue ke karan use nhi kar paa rha tha ... Then mne Flipkart coustomer care per complaint rasie Kari... Tab unn ki back and team ne muj ko uss offer ke badle gift card diya ... Or bola 24-48 hours me add ho jye gye but ye abhi tak add nhi hua

Phele gift card 20 may ko diya 6999 ka
Second gift card 23 may ko diya 6400 ka

But vo abhi tak abb nhi hua h

And abb bolta hu ki gift card abb nhi hua h to kuch bhi message nhi karte naa call karte h ... Direct solve kardete h ... M last 2 months se pereshan hu

FMPC[protected]. This I ordered but didn't received and flipkart showing it is delivered.

I have purchased a boat earbuds several month ago .
Now when I want his invoice the option is not coming to download it

I ordered essential needed glossary on June 11 th 2022 that time expected date showed 14th june 2022 but today june 18th 2022 8:15PM still now no response from flipkart...

Dear sir, I have order a refurbished iphone 8 in like new conditions.
At purchasing time they stated that product will be like new unused and accessories will be genuine.
But when I received the phone it is packed in dublicate box, accessories are dublicate and phone is fully used and it's battery drains faster. Only 2 hours battery backup.
I booked for return also but it was rejected

Flipkart order ID OD[protected].

Product order on 30th May 2022 and its 2 hours delivery but till now neither product delivered nor refund processed.

So many times contacted Flipkart team via telephone, chat, email, Twitter, Facebook, no solution provided.

Linked number : [protected]
E-mail ID : [protected]@gmail.com
(But this email ID is deactivated which was linked to my account)

I used to login with my number

It would be great if i can get a reset password link to my mobile number

Thanks,
Manvendra Singh Rathore

Sir mera product pickup kar liya gya but Flipkart Wale bool rahe hai mere yanha show kar Raha hai ki aap ka pickup abhi nhi hua hai is liye mera amount refund nhi ho Raha hai please help me