Flipkart Complaints & Reviews

Recently I ordered 4 set of pack of good knight mosquito coil for Rs 223 discounted price. However I was delivered some low quality All out old stock.
I tried contacting Flipkart chat support call backs and calls on[protected] to resolve it. However call drops multiple times after silence.
Even though it is a small amount this behaviour is not fair.
Please look into this, phone number used - [protected]

I have contacted several times but till now my issue has not been resolved.
Also lodged complaint at flipkart but they do nothing.

They simply say that it is taking time. You took time for about 10 days whereas u have promised to resolve the issue within 3 days.

I request you to kindly deactivate / permanently close my flipkart pay later account.
When i see my credit score it is clearly showing that i took loan from idfc first bank of in Rs 40000.
And this needs to be cleared immediately as it is effecting my credit score.
So i have contacted bank to do so. They asked me to clear the dues of Rs 2730 if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately. I don't have any pending in flipkart pay later. So please close this
Pending dues of Rs 2730 is showing in CIBIL report as written off
So please kindly deactivate my flipkart pay later account immediately.

I have created flipkart account 6 Years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
My Login ID is [protected]@gmail.com
Please do suggest me to update my new mobile number to my flipkart account.

OD[protected], i have order Flipkart in this item, in this Flipkart order shows delivered but item not delivered to my home

Order id: OD[protected]

I ordered a head set, i has been received on 7 may 2022, It not worked properly, On the day itself i applied for return & refund. They are asking to send my ID proof along with product images. I spoked with flipkart customer support they told me that with out my ID they can't accept the return request. I asked why? they are saying this is flipkart policy. I asked to send me the flipkart policy approved by Indian Government. They told me that they can't disclose the policy. Any corporate policy must be publicly display to peoples right? If flipkart can't disclose their legally approved policy why should i disclose my ID proof to them?

Flipkart - Not delivering the product and always giving fake promises on delivery dates

Hlo Flipkart .
I ordered a book and now it is not as expected ..i want to return the product. They (ekart) accept request but no response of any delivery agent or manager from ekart hisar ;Haryana .
Try to soon resolve my issue .
They have given 10 may;2022 (today) date.but no delivery agent has yet come for pickup !!!

Thanks
Regards
Neeraj

I asked for return of a product from flipkart and the E kart logistics courier service canceled it twice until it exceeded return policy date and the product is damaged didn't work for single, I talked through flipkart customer care service they said they would help me out but no one came to pick it up and it costs 2300 ruppess which is a lot so I want my refund back, it's not my fault that no one came to pick the damaged used product they sent me I'm a student and 2300 is a lot for me pls sort this out as soon as possible

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I've been a regular Flipkart customer and recently ordered a pair of puma shoes. There was a size issue so I tried returning it thrice but the serial number didn't match anytime. Tried contacting customer care but they literally don't help. They cut the call after putting on hold and misguided me. I was asked to wait and they said they sent a complain but instead I get a notif that my return was cancelled (this happened 3 times again). The return policy is valid only till 16 May and I'm stuck. My money is literally wasted and if no action is taken I'd never think of ordering from this app.

I have bought Realme book slim over Flipkart which was delivered on 4th May 2022. I found that there is a charging issue with the device not charging. I have contacted the customer service and authorized service centers. My issue hasn't been resolved with them and providing false information about the service centers like when we consult them they were like we wont do service for laptops but in both realme and flipkart website it is showing they provide . The Flipkart return policy expires on 11th May 2022 but the seller is not accepting the return of the defective item. From the 6 days they were not solving the issue and telling me to consult service center and do some changes in the laptop which were not helpful to solve my problem each day they are coming with a new one and at last they are saying our team will contact you by 1th may by then my return policy will be completed . so I need want to return the defective item and need a refund for selling me the defective product . Here are some attachments for your reference.

REFUND has not been issued till the date and time. Customer care is not responding. Just say to me that they need few more days. I am tired.Please issue my refund asap.
order Id:OD[protected]
My contact no.[protected]/[protected]

I ordered a Yelloe Maroon sling bag on 28th April got it delivered on 5th May.when i opened the package i was shocked to see that the seller has send me a completely different colored product with lot's of scratches, i ordered maroon but received beige color clearly written on the product tag.I raised a return request on the same day at first the pickup date was given 7th May then 9th then 11th May but till today no one came to pickup the product nor any update was received.I can very well understand that the seller did that intentionally and flipkart is not even bothered to look into it. The resolution date was showing 11th May but today when I checked in the app the resolution date was removed and no clear information was given about what's going on.I am tired of talking to customer service people they are so helpless that they are just asking to wait till when they don't even know that. Flipkart cannot arrange a pickup for the last 5 day's, this is how customers are treated.Its like daylight robbery. Why will a customer waste so much of time just to return an item? No refund provided

I ordered a Yelloe Maroon sling bag on 28th April got it delivered on 5th May.when i opened the package i was shocked to see that the seller has send me a completely different colored product with lot's of scratches, i ordered maroon but received beige color clearly written on the product tag.I raised a return request on the same day at first the pickup date was given 7th May then 9th then 11th May but till today no one came to pickup the product nor any update was received.I can very well understand that the seller did that intentionally and flipkart is not even bothered to look into it. The resolution date was showing 11th May but today when I checked in the app the resolution date was removed and no clear information was given about what's going on.I am tired of talking to customer service people they are so helpless that they are just asking to wait till when they don't even know that. Flipkart cannot arrange a pickup for the last 5 day's, this is how customers are treated.Its like daylight robbery. Why will a customer waste so much of time just to return an item? No refund received

I want to change my mobile number wich linked with my flipkart account.when i tried to change the mobile number otp is going to my old number. I have lost my old number, i have my email id with me. Please resolve my issue
Email id - [protected]@gmail.com
Mobile - [protected]

I ordered a Yelloe Maroon sling bag on 28th April got it delivered on 5th May.when i opened the package i was shocked to see that the seller has send me a completely different colored product with lot's of scratches, i ordered maroon but received beige color clearly written on the product tag.I raised a return request on the same day at first the pickup date was given 7th May then 9th then 11th May but till today no one came to pickup the product nor any update was received.I can very well understand that the seller did that intentionally and flipkart is not even bothered to look into it. The resolution date was showing 11th May but today when I checked in the app the resolution date was removed and no clear information was given about what's going on.I am tired of talking to customer service people they are so helpless that they are just asking to wait till when they don't even know that. Flipkart cannot arrange a pickup for the last 5 day's, this is how customers are treated.Its like daylight robbery. Why will a customer waste so much of time just to return an item?

Hi Flipkart Team,
Ordered Moto G52 From Flipkart with Order Id : OD[protected] but received Realme C11

Customer care not helping and saying it was open box delivery
and it's your fault that while receiving you didn't check...
but the delivery person came around 7pm, he was in a rush...
as something like this never never happen with me
hence I took the delivery without opening the box and now i got stuck

Now Not able to process Return request, getting "Return cannot be placed for this reason. This was an open box delivery. " when Reason for Return selected as : Received Wrong Item

Please help me on this, it's my humble request..

Delivery Person Name: Shamaraya Kudaki
Ekart Logistics Id : FMPP[protected]
Order Id : OD[protected]
Order Date : [protected]
Invoice Number : FAIODX[protected]

Mumbai Police Complaint Id.: 14412/2022
Date: 07/05/2022 08:47:32

consumer helpline Grievance Number: 3467328
Grievance Reg Date:[protected]:07:32

This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 2nd may 2022 for a consideration of rs.31999 paid via hdfc credit card. The product got delivered on 4th May 2022

The said goods are suffering from the following defects:-

There is cbu code mismatch on odu and idu hence the voltas/flipkart technician informed me that the product can’t be fixed.

I have reported the above matter to flipkart several times by sending the email and by calling the flipkart customer care but despite all my pleadings, flipkart has not made a good effort in resolving the issue. Which is indeed regrettable.

Am really disappointed, I think Flipkart will cheated me, No one contacted me and no one visited and no one check the product but I got message your product return rejected due to product mismatched. How it's possible without checking. Why you're people behave cheaply and given wrong update. Am facing this issue for last 10 days without proper resolution.I got message for pickup schedule yesterday for 7.52pm but no one contacted me and no one visited and checked the product but I got update in today morning, your request return cancelled due to mismatched the product. I have attached the screenshot for your reference.

I ordered a Infinix X3 103 cm (43 inch) Full HD LED Smart Android TV on 30th of March from flipkart. My order no was OD[protected]. I have cancelled my order on March 31st 2022. During placing my order I made the payment through ICICI Bank credit card with 12 months EMI option. But till date I have not received the amount refund to my account. I have called several times to customer service and mailed also but nothing happened. Now more than two months over but till date Even EMI was generated. I have not received the amount refund to my credit card account. I need your help on urgent basis.