Flipkart Complaints & Reviews

I am unable to exchange my phone for which i had purchased buyback gurantee. Everytime i try to exchange my phone for a new one, app shows "ABB is not enabled for this account". I called flipkart helpline, but even their. senior executives were not sure what ABB is. I think flipkart is cheating with their customers by not honoring buy back gurantee

Hi Team,

Good day, need your assistance to resolve my concern with Flipkart.com

On April 18th in FlipKart.com, I have placed ordered for couple of products like APICAL Plastic, Carbon Steel Car Door Guard for Rs: 555 + PRTEK Plastic Car Bumper Guard for Rs: 557 and the order number is : OD[protected], expected delivery by April 24th.

On April 24th PRTEK Plastic Car Bumper Guard only got delivered, whereas  APICAL Plastic, Carbon Steel Car Door Guard wasn't delivered, but in the Flipkart portal it was updated as delivered.

Hence logged ticket: IN[protected] and it was promised to get it resolved within April 29th. But till now it wasn't resolved, instead the ticket got closed without any resolution.

Requested call back for multiple times from April 29th... No proper response or resolution instead customer agents are disconnecting the call and not ready to reopen the ticket itself.

At-last on May 2nd one of the customer care folk Mr. Nitin helped to reopen the ticket and escalate it again.

But I don't think, I will get proper resolution. Need your intervention to speed up the resolution.

For your reference, attached email conversation and package delivered picture and Flipkart order delivery status etc.

Thanks in advance,

Regards,
Rajesh.V

I availed an emi loan with flipkart. I had funds so decided to close the emi by foreclosing it. I contacted flipkart support team they informed to contact idfc first bank with whom flipkart does the fundings. I went and paid the dues, the loan account was closed but flipkart paylater still shows the amount as pending. Flipkart collection team had called me more than 100s of time. The issue is already with flipkart escalation for now 6 months...

My account is inactive now I want my account active so pls help me
Ph. [protected]

I have ordered 3 mobile to 3 different place to my brother, sister and collegue. And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work for Ministry of Defence. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank You

Order id OD[protected]
Ordered Highlander shoe from Flipkart. They sent the shoe which was damaged inside but the packing was good when return request raised they rejected twice As there was issue with item, I raised a complaint third time regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?

I went to order some items from flipkart.com on 1st May around 01:30pm of total payable amount of Rs.951, when it asked for payment of Rs.50 I proceeded however despite paying the sum the order was not placed tried to contact their customer care services multiple times but didn't get to talk to them

We have ordered Voltas 1.5Ton AC of make 183VCZJ ( order no: OD[protected] which was delivered on 15th of April and technician arrived for installation on 16th April. He suggested that the AC unit and the outdoor units are not compatible since both have different CBU codes and are of different models. We requested Flipkart for replacement of the unit but the request was not processed and they asked us to file for return and refund. We filed the same on the 20th and haven't received any updates though May2nd was given as the last day for resolution. However when I tried to call the customer care, it either says the number is incorrect or the customer care executives are busy. When I call from another number the call was connected. However, the executive puts my call on hold and disconnects after a while. This is heights of injustice and fraud. I want an immediate explanation right now or I will file a complaint on flipkart in the consumer court.

Sir I would like to bring into your notice that in Flipkart app refund completed showing but till now I haven't received my refund. Also they didn't gave me any refund reference number upon asking one customer service had ended the call. OD[protected] order Is this. Seller cancelled my order saying it's price error. 4999 rs is stuck with Flipkart And they saying we have initiated but not given refund reference number also .PLS help me in this matter it's a big amount for me.

Hi, i have order sofa worth 23 thousand and done the online payment. Today i have got the msg sofa delivered but it has not reached to my home.

I ordered dress from the red album and delivered by flip kart.. The product is used stained and torn. Kindly look into the matter and help track the fake advertisement.

My order id is OD[protected]
I ordered a bycycle for 15799rs on flipkart and also paid for the order and it was supposed to be delivered on 26th april and it is 2nd may today and i have still not recieved product and everytime i contact customer support they say we have escalated to higher team and they will resolve in one day. But, they dont do anything . ..they dont even provide proper information about order or provide resolution and they speak rudely and cut the call immediately . Im very sick of this flipkart, really regret ordering from them. Please resolve this issue and make them deliver the product.

My phone block this app display enter your unlock code
I was never purchased any product last 3 months
I face a problem last 3 days but never response by company
My phone totaly unused and

I cannot avail the buy back guarantee of Mi 10T which I bought last year even though it is still in the offer period.
I have complained about it many times but the issue is not resolved.
This has caused a lot of trouble for me. Only a few days are left for it to expire which would cost me a lot of money.
So I ask you to solve this issue as soon as possible or give me the money for which it was selling ( ₹24, 998).
Recently I bought mi11i but you guys never delivered it. After confirmation of cancellation, I want to buy it again but I can't as I cannot use my buy back guarantee.
Your service has been very disappointing.

Hi ordered 2 product in flipakrt it shows product deliver on 1st May. I contact the delivery person he told that product was already delivered in show where shop without mentioning name. wrongly delivered in somewhere .then he told to deliver product at 4-5 pm still not delivered I called him again on 8:30 pm he told he deliver on the way after closing the shop .without delivering he asked for review and app still shows the product was delivered. the delivery agent name is j.saravana Kumar.
I was too tired in searching and complaining about missing delivery . I have the recording call of delivery person unable to attach with it

I ordered a flipkart grocery basket worth rs 735 on 5th march 2022 which got cancelled but i got only refund of rs 130. I have contact them several times but it seems of no use. Everytime they tell that backend team will contact me, but they never bothered to call once. It's been 2months i have not got my complete refund.

I bought a phone from Flipkart called SAMSUNG Galaxy F23 5G (Forest Green, 128 GB) (6 GB RAM) Order ID OD[protected]

I had some software issues with the phone and i opted for replacement after that they sent a technician for visit and he confirmed the issue, but later the replacement got rejected by Flipkart for no reason. I have called FLipkart 10-15 times but they have terrible response and doesn't solve the issue.

Kindly help me in this matter!

I have been buying things from Flipkart for over 3 years. I am a plus member. I ordered the 12th April realme 9 pro plus phone from Flipkart. 16th April phone is delivered. After opening the box I see that the charger is missing, I immediately call the helpline number from customercare and tell them the problem, they say talk to the seller they say they can only refund the charger amount.The 25th April date phone was the last date of his return, before that I did a replacement product because I didn't get a refund. After that my account was blocked. I have called many times but they could not solve my problem. My Flipkart paylater account 486 is pending, the last date being may 5. I have called customer care many times and told them that I can't pay due to account block, they are saying that they are not showing any details of your account to us. plz help me so i can pay

I have been buying things from Flipkart for over 3 years. I am a plus member. I ordered the 12th april realme 9 pro plus phone from Flipkart. 16th April phone is delivered. After opening the box I see that the charger is missing, I immediately call the helpline number from customercare and tell them the problem, they say talk to the seller they say they can only refund the charger amount.The 25th April date phone was the last date of his return, before that I did a replacement product because I didn't get a refund. After that my account was blocked. I have called many times but they could not solve my problem. My Flipkart paylater account 486 is pending, the last date being April 5. I have called customer care many times and told them that I can't pay due to account block, they are saying that they are not showing any details of your account to us. plz help me so i can pay

OD[protected] order id i placed c20 mobile which was at 4999 seller cancelled saying its a price error. Refund completed showing in flipkart app but i have not received money yet. Txn date 25th april refund date completed showing 28th april. I called cc they told contact with sbi bank and raise a dispute or chargeback later also he was trying to convice me to buy realme c20 at updated price which is 7500 and was saying that i should pay only 2500 difference amount which means they still have my money and not giving. Kindly help me refund reference number is 75105172117001975991408 bank is sbi i transacted in flipkart using my debit card