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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 443

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S
SujalRahul001
from Katihar, Bihar
Apr 14, 2022
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I purchased narzo 30 pro from Olx before 11 months, it was just 1 month used. Unfortunately, it is locked and showing to pay the rest amount under smart upgrade plan.I am even ready to pay the amount in such cash, But i have no option to pay, Flipkart customer care support is saying that I have to access the Flipkart account from which i purchased the product, but i have no such access to that account, So please look into the matter and resolve my problem as soon as possible, I am ready to pay the rest amount if any, but please unlock my phone.
+1 photos
Flipkart customer support has been notified about the posted complaint.
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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    SMU03280
    from Hyderabad, Telangana
    Apr 13, 2022
    Resolved
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    Resolved

    Dear Team
    Flipkart is not refunding my money Rs.4599 for the below order
    OD[protected].
    I have cancelled this order OD[protected] and still waiting for my refund Rs.4599.
    They are everyday coming up with lame excuses and it's been 6th day that till now they have not refunded Rs.4599.
    How to file a case on Flipkart as it seems they don't want to refund Rs.4599 for the cancelled order OD[protected].
    Team pls help me in getting back my money from FLIPKART.
    +1 photos
    Apr 18, 2022
    Complaint marked as Resolved 
    Refund has been done
    Flipkart customer support has been notified about the posted complaint.
    Apr 14, 2022
    Updated by SMU03280
    How can take this complaint to consumer court in Hyderabad as Flipkart customer care not is not responding to any of my messages and calls are also disconnect in the middle.
    How can I take this to counsumer court as its been one week that I didn't receive my money RS 4599 back
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      kvjaswanth
      Apr 13, 2022
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      I had booked a product with order ID: OD[protected] on 9th April but it is not shipped till today(13th April) previously the expected date was 13th April now it is changed to 18th April even though the product is not shipped.
      Flipkart customer support has been notified about the posted complaint.
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        U
        Udaybobby
        from Rajahmundry, Andhra Pradesh
        Apr 13, 2022
        Resolved
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        Resolved

        I have ordered a product pedestal Fan on 13 march 2022, flipkart given expected date as 22 march. But there prolonged for 25 march and cancelled my order. After this issue, I have received a text message as order cancelled and as a compensation we are providing 150rs voucher as, I should order the same product, than only I can get this voucher. So i again checkout the product but there increased the price of 130 rs extra.
        But irrespective of the price, I ordered same product again for more price. Second Order ID OD[protected], again the flipkart started the same pattern of delaying My order, finally cancelled my new order also. I have tried 4 times to connect with flipkart executive but there are putting my call in hold for 20 to 30 minutes and disconnecting the call.
        So bearing all this issues by me, I am posting this compliant. I want compensation to putting me in this problem.

        Regards,
        Uday
        +2 photos
        Apr 15, 2022
        Complaint marked as Resolved 
        Sloved because of our Website
        Flipkart customer support has been notified about the posted complaint.
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          R
          Rag_veer
          from Mysore, Karnataka
          Apr 13, 2022
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          I ordered first through flipkart pay later payment option but it led me to vain making amount debited from my pay later account but orders pending but finally I got refund of that amount to my pay later account thnx for that so I thought of not using pay later rather I used my phone pe UPI but amount got debited from phone pe too agin but order pending message again 🤦🏼‍♂️ so I don't will my order get deliver or will it refund
          I don't why technical team of flipkart is so bad it's really ashamed thing on flipkart can't provide the best
          +2 photos
          Flipkart customer support has been notified about the posted complaint.
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            K
            Karanlala17
            from Mumbai, Maharashtra
            Apr 13, 2022
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            Website: Flipkart

            My TV was delivered on fifth April and today is 13th April

            I have spoken to multiple Flipkart executives and all they say is provide resolution time Of 48 hours
            Flipkart customer support has been notified about the posted complaint.
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              R
              Rag_veer
              from Mysore, Karnataka
              Apr 13, 2022
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              I ordered a phone by using flipkart pay later but order is not placed but the amount has been deducted from my flipkart pay later account and there asking me to pay that by next month I don't why this flipkart is so back in technology, they always have theses technical issues making to fall flipkart from too High
              More over it so bad that they are asking us to pay without buying anything 🤣 and they haven't refunded to flipkart pay later account still. So please refund it back thats all my request 🙏🏻
              Flipkart customer support has been notified about the posted complaint.
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                A
                activist1234
                Apr 13, 2022
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                Website: www.flipkart.com

                I bought a new mobile phone Samsung galaxy f23 on flipkart along with exchange of my old mobile. However the delivery agent rejected stating phone has a dent.
                Firstly, as per flipkart t&c while buying phone, it was clearly mentioned that scratches, dent would lead to price reduction and not rejection. So why is flipkart not following the t&c?
                Secondly, it is not a dent but a minor smudge. You cant even see it unless you look super closely and feel with your fingers.
                I have raised an issue in app but i am not getting any response.

                The phone is in very good condition and i am attaching pics for your reference. Also attaching the pic showing minor smudge and it is not even crack on the body.

                I am still awaiting details on the rejection by delivery agent and what action flipkart is taking against this.

                Many customers are suffering because of this. You can see the same thing has happened with others in lot of negative reviews and twitter so please define your policies, t&c clearly and follow it.

                It is clearly written in the t&c while buying the phone on conditions leading to exchange rejection and value reduction. So please adhere to the same.
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Same thing happened with me today and even customer care executive is not responding well to this problem I had to give them difference amount to get deliver my product. www.flipkart.com you should atleast check if your stated policies are got implemented or not
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                  K
                  Karthikeyan Palanisamy
                  Apr 13, 2022
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                  I need invoice for this my order with id: OD[protected]
                  Unable to download the same through website.
                  Flipkart customer support has been notified about the posted complaint.
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                    rawnc
                    from Hyderabad, Andhra Pradesh
                    Apr 13, 2022
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                    I have been trying to place an order for a product since 5 days but flipkart is not allowing me to do so. It is a game product that I want to buy, and it is not letting me add it to the cart and pay for it. I have taken out a loan from zest money to get a flipkart gift card and pay for the order but the flipkart app/website is not letting me. Upon further digging I noticed that my account has been blocked from doing so. It works on other accounts. I am not able to order any "Games" from the "Games" section. I have been trying to call the customer care on multiple occasions but they have been careless and very unfair. They do not have a proper response nor resolution. There is some form of technical blockage placed from the backend and no one refuses to accept so. They cut my calls, they put me on hold for hours. This has been a very bad experience to follow up with flipkart support everyday, I have even contacted them on Twitter but they do not help.
                    There is no order number I can submit because the order does not even go through like I mentioned before. If someone can actually help from Flipkart Support I would provide them with my account email.
                    Flipkart customer support has been notified about the posted complaint.
                    Apr 13, 2022
                    Updated by rawnc
                    Summary:
                    I cannot place an order from a particular category (Games) of products. Flipkart support does not know what to do, so they are not helping me—disconnecting calls while waiting for hours.
                    Apr 15, 2022
                    Updated by rawnc
                    I was notified by Flipkart support that the problem will be resolved by 15th April 2022. No calls or any form of responses as of now. They've left it high and dry as always.
                    Apr 15, 2022
                    Updated by rawnc
                    UPDATE: 15 April 2022
                    Flipkart has changed the date of resolution to 16 April 2022 without any prior notice. No one has called yet. I have called Customer support and they have not responded. 7 days and counting. :)
                    Apr 16, 2022
                    Updated by rawnc
                    UPDATE: 16 April 2022
                    Have received any calls or updates from Flipkart. 8 days and counting.
                    Apr 16, 2022
                    Updated by rawnc
                    UPDATE: 16 April 2022
                    Have Not received any calls or updates from Flipkart. 8 days and counting.
                    Apr 16, 2022
                    Updated by rawnc
                    UPDATE: 16 April 2022
                    Flipkart has failed to resolve the issue on the promised date after delaying the issue for 2 additional days.
                    Apr 17, 2022
                    Updated by rawnc
                    UPDATE: 17 April 2022
                    Flipkart has failed to respond to my requests. Additionally Flipkart has supported a seller who sold a used and damaged product. I have paid for an new and original item and received a used and damaged product.
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                      1
                      1Akash
                      Apr 13, 2022
                      Resolved
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                      I had ordered the dress but instead i received slipper with same company package. I have raised return request 5 times. Everytime customer care tells wrong product will be picked up for return but in end they cancel the request. Kindly help me on this matter. My order id is OD[protected].
                      May 21, 2022
                      Complaint marked as Resolved 
                      I have been provided with refund of the wrong item after multiple follow-ups
                      Flipkart customer support has been notified about the posted complaint.
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                        T
                        thesidster
                        Apr 13, 2022
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                        I had purchased an AC and Installation & Demo package for a total of Rs 34, 379 on 20/2/2022.

                        The AC was Rs 32, 940 and the Installation and Demo was Rs 1, 298.

                        However, I had to pay the FULL cost of the installation, including basic installation and additional parts. The installer did not acknowledge my payment of Rs 1, 298 to Flipkart. They also did not know anything about Jeeves, which is the company Flipkart apparently uses to source the installation.

                        I then cancelled the installation on Flipkart, and am waiting for the refund of Rs 1, 298.

                        I have already raised this issue multiple times without any resolution from their end.
                        Flipkart customer support has been notified about the posted complaint.
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                          K
                          Kerin Kokoa
                          Apr 13, 2022
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                          Website: www.flipkart.com

                          I'm using Flipkart since years now but suddenly since 2 months it's showing ABOUT 95% of products are non delivered to my area pincode i can't buy anything from there if it couldn't delever then what's the use of app anymore?
                          Please solve this problem as soon as possible
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            mechineni saisurajrao
                            Apr 13, 2022
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                            I ordered some products throgh pay later payment later i paid all payments ontime
                            But flipkart is not updating to financial partner all the payments
                            Now financial partner is calling me and asking to pay all the payments and they are reporting to cibil that i was not paying
                            I have complaint to problem flipkart customer service 20 times but no one helping me get solving the issue
                            Now my cibil is decreased from 770 to 636
                            Flipkart customer support has been notified about the posted complaint.
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                              D
                              Dipansh323
                              from Bilaspur, Himachal Pradesh
                              Apr 13, 2022
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                              I order a smart watch and I paid for this but order is not placed and I does not get refund, flipkart said that they does not get money and my money is deducted from bank, they said contact your bank and then I contact to bank and also aply for dispute objection they said transaction is successful but flipkart said they does not get money and they do not refund to me plese hel to get my money
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                syed umar S
                                Apr 13, 2022
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                                Address: www.flipkart.com

                                Hi Team,

                                It's been ten days since I ordered, yet I do not have my product; I'm a Flipkart plus user and pre-paid the order.

                                I have been following up with your team since April 3rd. First, they said it would be delivered to me on the next working day, which did not happen; they promised me the date of 8th April, nope did not get it, and finally, it's 12th now, and when I call your team, they either hung up by placing me on hold or do not call back.

                                Please let me know whether you will deliver it or not; I want the CD, nothing else; if you guys do not respond to me or solve my issue, this will go to social media!

                                Also, please check using my below mobile number; I have called you at least twice a day for two follow up, and your agents keep hanging up my phone; they are doing something else to hang up my phone!
                                Flipkart customer support has been notified about the posted complaint.
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                                  shkr8474
                                  from Greater Noida, Uttar Pradesh
                                  Apr 13, 2022
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                                  Address: Karnataka
                                  Website: Www.flipkart.com

                                  I have ordered infinix laptop from flipkart app on 16 march 2022. It was supposed to be delivered by 2 april but it never got dispatched and i had already paid the amount 31640 rs. I filed complaint but flipkart never gave me satisfactory answer. They just gave me next date twice in a week. Later on 12 april flipkart cancelled my order without giving me and reason of cancellation. Now i have to pay the amount in EMI as bank denied to convert EMI into single time payment. Moreover it was no cost EMI so i was supposed to get the reimbursement by flipkart against bank processing fee and GST on emi but flipkart paid me only original amount that is 31640 rs. But i will have to pay 38000 for that product which i never got. Attached is the total amount i will have to pay (38640) and amount flipkart refunded (31640) and prder details about how much of my time flipkart has wasted.
                                  +3 photos
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                                    naveen9000
                                    from Hyderabad, Andhra Pradesh
                                    Apr 13, 2022
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                                    Hello,
                                    I have actually got the faulty product .order number (OD[protected] which got delivered on Mar 21st 2022 and opted for replacement ([protected]) instead of return on 28th Mar 2022. Looks like that the gravest mistake i have done.
                                    Its been almost 16 days and I am contentiously following up raising multiple support ticket including on social media like twitter but till date the replacement has not been happened.

                                    All of a sudden, today 13th Mar without my concern they have canceled by replacement ([protected]) making me fool all these days. I am totally disappointed with the way this case has been handled.

                                    All I wanted is either to replace or refund
                                    Flipkart customer support has been notified about the posted complaint.
                                    Still no one from Flipkart support has shown the responsibility to check with customer to resolve. Flipkart is totally ruining the customer service.
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                                      Aftab1995
                                      from Kolkata, West Bengal
                                      Apr 13, 2022
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                                      I ordered a refrigerator via Flipkart on 2nd April 2022 and it got delivered by 6th April 2022. The service engineer visited our home to install the product on the next day, the 7th of April. During the installation, he didn't turn the refrigerator on and asked us to turn it on after an hour. When we turned it on, we saw that the fridge does not provide any cooling at all.

                                      I have contacted the service engineer and he asked me to raise a complaint with whirlpool. When I contacted whirlpool they said, they will send another technician to repair it. Now my query is, why do I bother to repair a new product? I have requested a replacement via Flipkart 5 times and every time they are rejecting my requests. They are showing a cause that the courier partner delivered the product intact.

                                      Nobody is paying any interest on this matter, nobody is helping me. I haven't purchased the product from a local shop, so it is Flipkart's responsibility to replace the product by forcing the seller. But they are not paying any attention.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        ajitbajaj
                                        from New Delhi, Delhi
                                        Apr 13, 2022
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                                        Address: K50, SECOND FLOOR, FATEH NAGAR

                                        I ordered a wristwatch of Fastrack make from Flipkart with the order number OD[protected]. It was delivered to me on April 12, 2022. I opened the box in the evening and was shocked that the watch sent to me was actually a used one and that too used for several years or so. I requested for a refund but the person who came to pick up the watch threw it away saying that it was old. Of course it was old. That's what the complaint is all about. I have been writing to Flipkart since morning but they don't answer. My all attempts asking them to call back failed.
                                        Flipkart customer support has been notified about the posted complaint.
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