| Address: www.flipkart.com |
Hi Team,
It's been ten days since I ordered, yet I do not have my product; I'm a Flipkart plus user and pre-paid the order.
I have been following up with your team since April 3rd. First, they said it would be delivered to me on the next working day, which did not happen; they promised me the date of 8th April, nope did not get it, and finally, it's 12th now, and when I call your team, they either hung up by placing me on hold or do not call back.
Please let me know whether you will deliver it or not; I want the CD, nothing else; if you guys do not respond to me or solve my issue, this will go to social media!
Also, please check using my below mobile number; I have called you at least twice a day for two follow up, and your agents keep hanging up my phone; they are doing something else to hang up my phone!
Flipkart customer support has been notified about the posted complaint.
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
Awaiting reply from you!