Flipkart Complaints & Reviews

Date of the Incident Of Purchase : 14th Of April 2023
Product Ordered Description : : Whirlpool 36 MFD Air Conditioner Capacitor (Code INGACCAP04) Electrolytic Capacitor (Pack Of 1)
Order Number : OD[protected]
Date of Product Order Delivered : 18th of April 2023
Tracking ID of Flipkart Delivery : FMPC[protected]
Tracking ID of Flipkart Replacement Pickup: FMPP[protected]
Date of Return : 23rd of April 2023
Full Description of the Incident : I had ordered Whirlpool AC Capacitor of 36 MFD as mentioned above but on the date of delivery that is 18th of April 2023 the product that was delivered to me was a Godrej AC Capacitor of 36 +2 MFD. Completely different product than the product that was being displayed in the product page . Hence I had called the Flipkart Customer Care Number and initiated a replacement of my product. On 23 rd of April 2023 Saturday morning the delivery person (the Wishmaster) from EKART Logistics came for the pickup of the wrongly delivered product that is the Godrej AC Capacitor . But the most tricky and agonizing thing happened at this point that is the Wishmaster refused to take the pickup of some other brand product although it was delivered to us in the package in the initial delivery. His explanation was as because it is a different brand product he cannot take the pickup .His Name was "Mr. Soumitra Bannerjee" and he was the wishmaster from EKART Logistics. This was a really painful blow to us as because now we are in a tight corner neither we can make him understand that this was being delivered from Flipkart only nor can we get appropriate response from Flipkart before 48 hours. We cannot take so much headache for a simple product delivery and it is really painstaking for us to continuously follow up with Flipkart and all. Hence we want our money back . Please refund our hard earned money . We cannot take so much tension for getting just one product .
Desirable Rsolution : Please refund our money back . We are totally exhausted in following up with Flipkart, EKART and all the services related to flipkart for getting just a single product and it is a very bad experience on purchasing from Flipkart. Hence please take back the product smoothly from us via EKART Logistics and refund our money as soon as possible.

I have paid 2299 INR to flipkart through Bhim app. Bhim pay has given me the confirmation that the amount has been given to flipkart into his account but flipkart is arguing and saying that they have not received any amount even after i have given them the confirmation of transfer. my bank has also confirmed me that the amount has been transfered to the flipkart account.
flipkart is waisting my so much time. this is so disturbing.

attached is the confirmation of bhim that amount has transferred to the flipkart account.

Sir, I am using Flipkart pay later for the last 6 months . I never have been late for payment. They have blocked my pay later account for no reason 😞.

Please close my pay later facility as the account is dormant and its having an impact on my credit score.

I i have order iphone 5s (refurbished ) from flipkart order id OD[protected]

It found to be broken on dilhivery date i have requested to return but is i am not available at the next day to pickup of delhivery boy .
On that day delhivery boy said he come again next day but on next he refused me to come and pickup he asked me to take it to office in front of me .
Then he advised me to cancel return request and put the request again but now it not shows order in my list i want to return it and get refund back . I want to gift it to my mom but it fails .
I am tensed in this condition ..
I feel bad to order this phone ..
I regret now i chose not to use online shopping again in lifetime .
But i want refund to get new phone to my mom again

Sir,
I have ordered a MOTOROLA e40 (Pink Clay, 64 GB) from Flipkart on 3rd Apr '22 and delivered on 10 th Apr '22 with order id: Order ID: OD[protected].

I have faced two Problems with this product
1. Phone is not getting charged
2. Overheating issue of Charger and Phone

I have requested a return on 12th Apr '22. After the Executive call, the request is verified. After that, a technician is visited my address on 13th Apr '22. He found the product issues and confirmed the device having issues in front of me. And Submitted to further procedure and he left from my home and I have got the email from Flipkart confirming the Return request with Return ID[protected]. On 15th Apr'22, I have got a message from Flipkart return request is canceled and the reason provided was there was some technical issue, hence the return request got cancelled. Then I have connected to Flipkart customer service they posted another return request on 15th Apr '22 then the same technician visited my home again on the 19th Apr' 22 and the same issue confirmed by him and updated. After the visit I have got another message from Flipkart "the return request was accepted" and the pick up will be done by 22 Apr'22. However, the same I got the message from Flipkart that return request got cancelled.
Since then I am trying to reach out to Flipkart team to know the reason for this. Really the phone was faulty. I am not satisfied with Flipkart and never place an order again. I don't this product please return this product and give me the full refund. I have wasted more than 10 days on this issue, too many calls tried to solve the issue but all Flipkart executives are dropping my call in the middle of the conversation. Flipkart service will be growing downwards. Also, Flipkart makes customers by using 7 days replacement policy and cheating. I kindly request you to take appropriate action against this issue because I don't want this product. I have lost trust in Flipkart.
Thank you.

I ordered 3 products on 14th April, 2022. Two of the those were to deliver on 16th april and rest one was to deliver 18th april but not any product is delivered yet.
Order ID - OD[protected]
Registered Mobile No. [protected]

Hi,

Firstly they did not pick up the call. They don't know how to address the queries properly. They did not understand the problem of customers. And if you ask them questions or ask to pass the call to senior executives they cancel the call. Pathetic service.
I had ordered lg ac from flipkart. They had tied up with jeeves which is so pathetic in installation (one can search about jeeves on internet) . Because flipkart is getting a higher commission from jeeves. They had tied up with these illiterate technicians who did not know how to install the ac . No proper demo was provided.

Now I am calling flipkart and they did not able to help me out

I had order SAMSUNG 198 L Direct Cool Single Door 4 Star Refrigerator with Base Drawer with Digi Touch Cool (Inox Wave, RR21A2F2XNV/HL) from flipkart on 09/04/2022 and the expected delivery date was 13/04/2022. But now when I track my order it shows that (Item waiting to be picked up by courier partner). In this regards I had already raised a issue at Flipkart website & they had promised to resolved the issue by 21/04/2022, but till date my order was not shipped by flipkart.

Hello Sir, my name is Shakti Singh and I
ordered a refrigerator of whirlpool (4star)
company on 02 Apr 22 around 2300hrs.
I paid the amount through SBI UPI ID
(BHIM). Amount was successfully
transferred but the order was not placed
and said that the payment wasn’t
confirmed by your bank. Bank said that
transaction was successful.
Flipkart custmer service said that you
have to wait for 08 bussiness days for
getting refund but still not get refund and
now flipkart does not call me after
requesting.
Some details are shown bellow here:
Order ID: OD[protected].
Date: 02 Apr 22.
Pay through: BHIM
Transaction ID:[protected].
Message: Collect request from flipkart for
PZT[protected]FP.
Kindly resolve my issue, Sir.

My order ID OD[protected] is consistently delayed despite being Flipkart assured products. Worst service from Ekart. Customer service team is pathetic with no rights or access.

Order ID - OD[protected]
MACHO Men Trunks

Product delivered is not matching to product displayed in advertisement. Local quality product is delivered and now Flipkart is not accepting return/refund giving excuses that product do not have return policy.

Above reasons is wrong as product matching to advertisement/display is not delivered.

I should get return/refund as this is breach of trust.

We are regular customers for Flipkart . Recently we ordered for an item and the products fabric is poor and we requested for return. Return request approved. The pickup was on 21 April. Since on that day we have been calling them for pickup and few messages were given. No response for message . They responded for the phone call and they said, they will come and pickup on 22nd April. On 21 st they said they had some transport problem. on 22nd they said they will come and pickup in the evening. on 23rd morning we called up again, and asked them about pickup. they said, pickup is not raised so we can not, pickup your item until it is raised. on 22nd again we called up the customer care. they responded and said, to wait. on 23rd we called up customer care again. Issue is not resolved yet.why customer is penalised like this though at no fault on customers side. Custumers time is wasted. The customer who is waiting for the pickup is a patient. could not attend medical emergencies due to waiting for the pickup from delivery agent . This is causing so much of inconvenience for the customer in many respects. we request justice for this.

I purchase Realme Narzo 20 pro one year back but I did not get bill or copy of bill (hard or soft). Now I lost the mobile and I want to report a complaint to local Police station for my lost mobile but they ask for the bill. So please provide the same. Name :- Rajnish Kumar Contact No. [[protected]] IMEI No.[[protected]] [[protected]]

Dear Team,

I had received Flipkart Gift card worth Rs.60, 000 from my friend and added to my wallet on 10th March 2022 for shopping but on 11th March 2022 all Gifts card were deactivated by Flipkart, since then I am following up with them but only getting 24 hours wait period without activating my Gift Card.

Please help me in getting all 6 cards worth Rs.60, 000 active.

Regardd
Brijesh Singh
[protected]

Dear sir
I would like to say that My account no is [protected]. I purchased a product from flipkart on 13th April 2022 on cash on delivery mode and also returned it on 14th APR 2022. As per their confirmation they refund the money on 17th APR 2022 .But it still has not been reflected on my account . The refund reference number given by them is OD[protected]. So kindly do something on this.

I have created flipkart account eight years back with a mobile number. few years ago i lost my mobile phone and the number. Then I tried to change the mobile number. But The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i didn't have it. This was making me unable to change the mobile number.
The main problem arises now as I found someone is using my sim and he has activated his Flipkart account using my old mobile number and incidentally he is using my Flipkart account recently. Please do suggest me to update my new mobile number to my flipkart account and how to recover my Flipkart account.

I purchased lg split AC 19th april and delivery date 21th april my order id OD[protected], till time my product not delivered and no any support customer care executive.

I purchased ac from Flipkart and delivered on time but installation is pending from past 8 days and still thay are saying to wait for installation for some days and also they are not returning

My return has been rejected by flipkart giving the reason 'product mismatch' however the Logistics partner did not visit my house, and didn't even attend my calls. this has happened twice and there is no proper resolution over this by flipkart
Refund ID:[protected]
Refund ID:[protected]