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Flipkart Complaints & Reviews

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R
Ranganathan Obli
Apr 18, 2022
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I tried submitting feedback for the product I purchaced. When submitting the feedback, its saying "Thank you so much. Your review has been saved". But its not reflecting the products page. The product I got is damaged and received a smaller sized product, rather than ordered one.

During return pickup, they say the product is damaged. The actual received product is itself damaged and not correct in size.
Flipkart customer support has been notified about the posted complaint.
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    Pkb1
    Apr 18, 2022
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    Order ID: OD[protected]
    Excess amount charged for the product not yet refunded and already one month has passed.
    Flipkart customer support has been notified about the posted complaint.
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      Abhinit Raj
      Apr 18, 2022
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      Heyy, i ordered a laptop on 8th April and got delivered on 10th April i got a defective piece after using 2 to 3 days i faced the issue that my ryt side of the laptop created a sound and was also compressing i called flipkart and told them to return it they took atleast 2 hrs to do this work after this a technician visit was scheduled the technician came and faced the same issue he also agreed that the laptop was faulty and he was also saying that the laptop should be replaced asap but he already knew that his senior would not give the 4 digit code to return as this happens every time they always rejects he send the vedios but the senior said the same and skipped it by saying that it was a sound coming from the speaker grill which was not true so i told him to talk with me which he did very rudely...i want a return or refund asap i have clear videos of the laptop as well as the technician...
      +1 videos
      Flipkart customer support has been notified about the posted complaint.
      Apr 20, 2022
      Updated by Abhinit Raj
      No action taken yet...
      No action taken yet.
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        A
        Alizaman
        Apr 18, 2022
        Aug 7, 2023
        This thread was updated on Aug 7, 2023
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        Address: Bengaluru

        Alizaman from Karnataka,
        I ordered a mobile from flipkart and have to shipped in 2days and it has been 4 days and they are playing with me "misroute (Same state and city misrouted)" and saying to wait for another business day.
        Previous items too were delivered to the same address within given time but for this order they are saying state misroute.
        The package is in near by Hub in Koramangala, which is only 6km away from my given address. Please help me
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        is your issue gets resolved ?
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          akhilesh rohilla
          Apr 18, 2022
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          Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,
          Website: flipkart.com

          I had ordered the same mobile realme 8 2 times and it always cancelled automatically without consent. its a breach of agreement between buyer and seller. i lost around 300 rs during order cancel.
          +1 photos
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            S
            Sk Alamgir
            from Siliguri, West Bengal
            Apr 18, 2022
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            Website: www.flipkart.com

            Order id, OD[protected],
            Order id, OD[protected]
            Flipkart customer support has been notified about the posted complaint.
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              F
              FaisalAli Sayyed
              Apr 18, 2022
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              I purchased a Whirlpool Refrigerator on the 5th of April 2022. When I received the product it was damaged and the same was confirmed by the Whirlpool guys who came to give the demo. We requested the replacement on the 6th of April. But Flipkart hasn't replaced the Refrigerator to date.

              After contacting customer support on the 10th They informed me that they will be sending a technician to check the product again and then it will be replaced by the 16th. The technician came and did the product checking and agreed that the product is damaged this time we kept the job sheet screenshot same is attached.

              When we didn't get the replacement on the 17th we again contacted customer support and they informed us that we will be getting the replacement on the 20th of this month and were sorry for the delay.

              Today Morning I got a message that again a technician has been assigned so I contacted customer support again. They asked me to be on hold for some time I was on hold for 10-15min after that they disconnected the call same thing happened to me 3-4 times my whole day of work has been wasted and they also have rejected the replacement request and mentioned that it was resolved by troubleshooting but no one has visited and my problem is not yet resolved.

              Didn't expect this kind of service from one of the India biggest shopping platform. Really disappointed Once my issue is resolved I will be boycotting flipkart and won't be using it for future purchases.

              All the document and details has been attached for future references. Please help me get the replacement of my damaged Refrigerator ASAP.

              Thanks.
              Flipkart customer support has been notified about the posted complaint.
              Apr 18, 2022
              Updated by FaisalAli Sayyed
              Forgot to attach the files.

              Apr 18, 2022
              Updated by FaisalAli Sayyed
              Also here is the complaint number and the one who said it will be resolved by 16th April.
              Complain Number: IN[protected]

              Name who were handing the request: ALFIYA
              Apr 19, 2022
              Updated by FaisalAli Sayyed
              Got a call from Flipkart customer service. When I explained to them the issue the only reply I got is we will call you back. And When informed them I am going to take an action if I did resolve my issue they replied on a call. I have the recording, the senior with whom I was talking was Rahul.

              Here is what he said in summary
              1) I don't know who closed the case.
              2) When I asked them for a job sheet based on which they close my case his response "We don't have the job sheet"
              3) When I asked him what is the next step his response "We will call you back"

              I am keeping all the recordings of customer care so I can take legal action against them.

              Haven't seen worst service then this where Flipkart service people don't know why the case was close who closed it and they don't want to reopen it
              Apr 19, 2022
              Updated by FaisalAli Sayyed
              Here is the recording of the call
              https://drive.google.com/file/d/1dIQGBq6uhQUrtWUrXgwmyX-VCcCZPZ8u/view?usp=sharing
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                S
                social.service27
                from Madhubani, Bihar
                Apr 18, 2022
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                Dear, Sir/Ma'am
                An order for a product was placed on 13 April 2022. The expected date of delivery of which has been kept as 17 April 2022. But the delivery has not happened on April 17th, but at 07:02 I receive an email from flipkart saying that the product will be delivered on April 19th 22nd. Then I canceled this product but why was the cancellation fee 75 ₹ charged to me.
                +2 photos
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                  A
                  Abhishek8y
                  Apr 18, 2022
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                  Website: www.flipkart.com

                  Order id-OD[protected]

                  I am tired but Flipkart not initiating refund process for my samsung tab s7 plus
                  I am feeling mentally tortured by Flipkart and not able to concentrate on studies . Feeling very low .
                  I want my money back by today.

                  Please Flipkart don't fraud
                  Flipkart customer support has been notified about the posted complaint.
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                    Avritti
                    Apr 18, 2022
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                    I registered my Flipkart account with my old mobile number few yearss ago i lost my mobile phone and the number.

                    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                    Please do suggest me to update my new mobile number to my flipkart account.
                    Flipkart customer support has been notified about the posted complaint.
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                      Abhishek8y
                      Apr 18, 2022
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                      Order ID - OD[protected]
                      Product- samsung galaxy tab s7 plus

                      Price - 52999 rs

                      This is 3rd time i am complaining because not getting support of Flipkart
                      Only delay.

                      Seller and Flipkart doesn't want to give my money back

                      Flipkart has given me damaged product and now they are not initiating refund .
                      Flipkart is mentality harrassing me .
                      I am very disappoint since last 1 week but no one listening . I have talked 100 of times with they customer support but not getting my money
                      They are cheating my money.
                      I am a student and 53k money matters alot to me and Flipkart only affects my mental status and my studies also
                      Please some one open you voice for me.
                      I am feeling very low and disappointed.

                      Please initiate my refund by today anyhow
                      Don't make excuses of tech problem because it is in Flipkart hand.
                      Flipkart customer support has been notified about the posted complaint.
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                        Y
                        Yogesh_Delhi
                        Apr 18, 2022
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                        Address: Lajpat Nagar-1, Delhi

                        I order mobile phone via Order No. OD[protected] Dated 14.04.22 and its delivery date was 15th April, but on 15th I am not available so I extend date to 16th April, but on 16th April product not deliver also not contacted me. And then message show on order that delivery attempt failed. On 17th April sunday the delivery boy comes for delivery but I clearly mentioned on order that its my office address then how can you can deliver on sunday, After On monday i checked my order status its show delivery was reattempt on 21st April, But I have to go out of delhi for 2-3 days so I am unable to receive. I already complaint on Sunday that product should be deliver on monday. But no customare care service worst. Please solve my problem.
                        Regards
                        Yogesh
                        Flipkart customer support has been notified about the posted complaint.
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                          naved1123
                          from Mathura, Uttar Pradesh
                          Apr 18, 2022
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                          Address: Farukhnagar, Mathura, Uttar Pradesh
                          Website: Flipkart.com

                          Tracking ID :- FMPC[protected]

                          Order ID :- OD[protected]

                          I Order A Item From Flipkart Since 14th April 2022 And item is Shipped But Not Dispatch Yet Please Check it As Soon As Possible

                          Thanking You..!!
                          +1 photos
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                            Rajeshkumarsing
                            Apr 18, 2022
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                            I had booked my inverter on 6th April 2022 from flipkart and it got delivered on 14th but in delivery I got missing inverter When I called the company, they said that I am doing the refund, but later the message comes that your refund is being rejected. He has done it four times. Ordered id- OD[protected]
                            PREPAID PAYMENT MODE PHONE PE 8599/-
                            TRANSJECTION ID - T2204062101042703646115
                            Date - 06.04.2022
                            My issue refunded no provide me
                            +3 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Apr 24, 2022
                            Updated by Rajeshkumarsing
                            Till now flipkart customer support no response
                            May 01, 2022
                            Updated by Rajeshkumarsing
                            Thanks sir I'm issue is solved
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                              G V Vardhan
                              from Hyderabad, Andhra Pradesh
                              Apr 18, 2022
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                              Website: www.flipkart.com

                              This is Vishnu here, my Flipkart account has been blocked for more than 4 months now without any support Flipkart team. All these months I have been trying patiently to get ~22, 000/- and the account unblocked with no change in the status. Only when searching for other options I have realized that I am not the only one there.

                              Brief of my scenario:
                              [protected][protected]
                              1. Ordered 6 fans - Orders got auto closed. when contacted Flipkart customer, I was advised to reorder.
                              2. Reordered 6 fans - Orders got accepted for a few hours later, Orders got cancelled and the account has been blocked.
                              3. Cannot login into the account anymore. ~ 22, 000/- amount is blocked too.

                              Regards,
                              Vishnu
                              Flipkart customer support has been notified about the posted complaint.
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                                Prasinikhra
                                Apr 18, 2022
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                                Hello Team, We have ordered the Fossils nextgen 6 watch from flipkart and received some carson brand watch. I have tried to reach flipkart several times and they keep on postponing the dates . Now they are saying policy has been breach for this watch. The cost of watch is 22k
                                Flipkart customer support has been notified about the posted complaint.
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                                  sandipmandal25
                                  from Bankura, West Bengal
                                  Apr 18, 2022
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                                  I have ordered vivo v23 on 13th april on flipkart [order Id -OD[protected]] .The delivary date was given to me 15th april. After that they hade said to wait till 18th april. Today is 18th april but still the product is not shipped yet.I have already paid the full money. Even the customer care cuts my call everytime when I am trying to contact them. A rubbish policy by flipkart. Please look into this matter and help me.
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Apr 18, 2022
                                  Updated by sandipmandal25
                                  And the seller name is- Flashtech Retail.
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                                    Anand Pandey-
                                    from Gorakhpur, Uttar Pradesh
                                    Apr 18, 2022
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                                    Maine 25/03/2022 ko realme techlife kg fully automatic top load washing machine order kiya tha jo 03/04/2022 ko deliver Kiya gya fir isse bina trend technician ke dwara installation hue hi 04//4/2022 ko instalation completed, update krr diya gya
                                    To maine instalation ke liye Flipkart ko complaint kiya fir next instalation 9/04/2022 tk complete hua

                                    Ab meri query ye hai ki product ko jaise description me bataya gya hai ye kam nhi krta hai
                                    Mai product se satisfied nhi hun
                                    Yah anya automatic machine ki tulna me kapde sahi se nhi saanf karr rha hai

                                    To mai isse return Krna chahta hun refund ke liye

                                    Maine flipkart ke social media team ko contact Kiya but wo mere query ka resolution nhi de rhe hain

                                    Please help me I have to return this washing machine for fully refund
                                    +1 photos
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                                      Anjali413
                                      Apr 18, 2022
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                                      I want to raise a complaint regarding missing product . I have placed an order on 11 April 2022 on flipkart .They given me expected delivery date on 12 delivery but I received missing product I have already raised a many complaint in flipkart costumer service care. They're not giving me a proper solution. And increasing a deadline time day by day.I have no update yet regarding my product. So I want to file a complaint for that scam
                                      +4 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Apr 21, 2022
                                      Updated by Anjali413
                                      How much time taken by your authority to resolve my problem???
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                                        mdrehanzafar
                                        from Patna, Bihar
                                        Apr 18, 2022
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                                        Address: Millat Market M.R Colony Phulwari Sharif

                                        Orderd watch or amzafit trex of rs 5999 and got diffrent brand watch its been 2 week product not returned yet
                                        +2 photos
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