Flipkart Complaints & Reviews

Hello sir, I ordered mi beard trimmer 2 on Flipkart and received the product on 13 April and when I checked the product the on and off button was stuck inside so I immediately raised the replacement request bcoz I needed that product in hurry now the replacement request is rejected and they are saying me that they will resolve my query through email on 18/04/22
And i doubt the Flipkart as this is not why I ordered from Flipkart to get my request rejected

*Flipkart.com*

Its Our Biggest Promotion Of This Year!!!
Congratulations ma'am *Himanshi Pawar*
You have been selected for some special offer from
*Flipkart.com*

After purchasing any selected product from *Flipkart.com*
You will be eligible to get one assured gift below mentioned.

(This prize are assured only for selected customer with limited period offer. You can grab this one time bumper opportunity by availing a single promo code from *Flipkart.com*

*Flipkart.com* offers various lifestyle production on our sales in huge discount price.

If you purchase any product *Rs.5000/-* Company will provide you one assured gift totally free of cost.

If you have any complaint write us: *[protected]@flipkart.com*

You can also call on our customer care number

available. You will get a best solutions within 24 hours,

your problem will be resolved.

*Flipkart.com*
We will feel happy to help you.

1. *DELL LAPTOP 15.6INCH*
2. *SONY LED TV 43 INCH*
3. *I Phone 11(128GB)*
4. *Voltas AC 2 TON*
5. *LG REFRIGERATOR 471LTR*

You can made your payments by below mentioned MODE OF PAYMENTS:-

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2- Online Transactions ( UPI, Google Pay, PhonePe etc )
3- Net Banking / Mobile Banking

Regards, SP
Team
*Flipkart.com*
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Flipkart — Flipkart paylater not updating in Highmark score

I have 50k paylater limit on flipkart and i have been using this for past 1 year.Each and every month i have payed the bills before the due dates, not even a single bill has crossed the due date. The scores of cibil, experian, equifax were updated and increased and now maintaining a good score except highmark's score. Instead of increasing highmark's score is still decreasing.It has been not updated for a lomg time so the score keeps decreased i emailed highmark regarding this issue they told that they can only change the score according to the data submitted by the financial institute.Kindly please update my payments details with Highmark.

Flipkart Account email : [protected]@gmail.com

I ordered a phone from Flipkart on 6-4-2022. And the showing delivery date is 8-4-22 they extend the date to 10-4-22. but they didn't deliver till now. I want the product today itself because the delivery address is my hostel address today I am leaving the hostel. FMPP[protected] is my tracking id and the order id is OD[protected]. They sent a message that the delivery address is incomplete but that's the correct address I checked my Pincode is 695003. So please help me immediately.

I repeatedly complaint to Flipkart regarding my account is locked as I want to pay my Flipkart smart upgrade pay later program.

I purchased a smartphone from Flipkart through pay later program so I have to pay 30% by due date 15 April 2022. But my account is locked and unable to pay, i e-mailed them and calling them again and again but no response.

They will lock my device If am unable to pay within due date.

So who is responsible for this, me or Flipkart?
They effecting my credit score and my device too.

I need urgent help in this.

Hi, i am from Hyderabad and my pin code is 500085, I have been making purchases on Flipkart for the last 7 years but since last 6 months all items at my pincode shows as not deliverable. Not sure why. Need an answer from Flipkart. It appears like the sale is announced only to create publicity but not for service.

I had booking flight for Jan 30 2022 from Bangkok to Bangalore through flipkart flight booking. Thai airways had cancelled the flight from their side Dec 23rd 2021.

Due to this reson I had raised ticket to flipkart team to refund the same. They asked me to wait for 90 days and waited close to 120 days. So far no refund.

I enquired Thairairways and they responded on Jan 6 2022 stating the flight has been cancelled and refund needs to be contacted at flipkart.

Attaching the mail from Thai airways.

- Forgot Password option not working (with "unable to process request" message)

- Request OTP option not working (with "OTP option unavailable" message)

- Called customer support 5 times, still they haven't resolved it.

I placed an order for a RealMe TV 32inch (HD Ready) - Incorrectly, Now I wish to return it and get a Refund or Replace it with the correct model that is RealMe TV 32in (Full HD) and also pay the difference amount.

Contacted support they said they only have a replacement policy to the exact same model, Which is absolutely unacceptable.

A Customer should have the right to return or Replace the product purchased he bout incorrectly It's our basic right.

I am very unhappy with this and want to seek resolution as I do not wish to keep a incorrectly bought product.

Hello, my name is Priyanka and i order multiple kurtis and tops through Bhim upi but flipkart not confirm my order and i am not obtained cashback in Bhim upi
Product name: bulk order
Order id:Not generated
Date: 14 november 2022

Pay through: bhim Upi
Transaction id:[protected]
Message: collect request from flipkart for pzt[protected]G8

Also no cashback is obtained in phone pe account

Hi sir myself I am muruganathan my wife ordered fire boltt smart watch to gift me on my birthday but when the parcel arrived she opened it and then she realised it is a empty box there is nothing but a bunch of papers I informed that the box was empty to flipkart they asked my bank details to make refund and they said I will receive a mail in 2 days I said OK sir not a problem and then after I cut the call they rejected my request and they marked my issue as resolved I lost 2799rs in one day because of flipkart scammed me how can they do that I need my money otherwise I am ready to raise a complaint in court about this fraud

My order id - OD[protected]

I have purchased Realme Narzo 30 Pro in the month of July-2021 from Mobile Store by making the prompt payment,

Of a sudden Mobile has Locked by saying that This was purchased under Flipkart Smart Upgrade Plan, And your phone has locked due to incompletion of payment and below QR Scanner is there for making the payment but even tried from another mobile its getting that you don't have any active plans. Also attaching the Pics for your reference.

Can you Please Resolve my issue facing above

I'm trying to buy a new device by exchanging my old device. But when I enter old device's valid IMEI number error "IMEI number does not match with MOTOROLA Any other smartphone" is getting displayed. Please resolve this issue ASAP

I have ordered a Vip checkin Suitcase Widget Str e 79cm and received 69cm trolly bag.When i ask for a replacement of same product they say they only give me refund.I don't need any refund and i need the same product which i ordered because i have purchased it on discounted price and when the price increased they are saying that the product is unavailable and we will process refund. I need a large Vip brand suitcase of same or different model(79cms) one.The same product with different colour is available in stock right now.When i ask to replace the different colour product they are saying that is not possible l.I want to resolve the issue and the resolution is i want VIP brand suitcase which is same or more than 79cm suitcase.This is a prepaid order and I'm attaching the invoice for the same.

I ordered a Realme 8 smartphone and Realme 8 back cover from Flipkart on 12th April 2022. I paid Rs. 15727 for both of the products using my SBI Debit card. Later, I cancelled my order on the next day's morning at 7:30 AM due to some reason. After 30 minutes I got my refund of Realme 8 back cover of amount Rs. 199 with reference number: [protected] which was also reflected in my bank account but the refund of Realme 8 smartphone of amount Rs. 13528 was also showing completed but I didn't receive the refund in my bank account. Also, they haven't generated the reference number of my transaction.

When I called the customer care executive, they asked me for the transaction details of my bank account till 14th April 2022. I provided them with all the required details but still they are not looking into this matter.

Such behaviour was not expected from the Flipkart team. This is all about the hard-earned Rs. 13, 528 and the mental pressure and stress I am facing at this time. It is totally harassment with the emotions and trust and patience of the customer.

1. I have raised an incident with Flipkart for an unauthorized transaction happened on 06-Mar-2022. Till last week, there was an option to request for a call back through IVR, if the executives are busy. it seems this option was removed and was unable to reach to customer care or request for callback.
2. For my issue, every time, I reached customer care, I heard, that the issue will be resolved in 24/48 hours. But, even after a month also, I was hearing the same thing that the issue will be resolved in 24/48 hours.
But, since this Monday (this week onwards), I was trying to reach customer care for last 5 days and IVR says, all executives are busy... try after some time or reach out through online (internet site / app). But, I see there is no option to reach out to them to get the status of my issue.

Hi Team,

I have purchased the Hitachi 1 ton 3 Star Split Air Inverter AC - White on 24th March 2022. On 27th March 2022 it was delivered. And on 28th March 2022 installation was done. After 2 days i.e on 31st March 2022 we found that AC is not working & we called up the Hitachi customer care.

A Hitachi technician arrived at our place and confirmed after checking the machine that there is an installation issue hence they can't help & directed us to call flipkart and get the resolution.

It took 3 days from flipkart to get the technician to visit our place. People are very rude & its hard to tolerate them. The Flipkart technician said the machine was defective so requested us to place the return request.

Then I had to call the flipkart customer support to uninstall the product. After that I had to place a call for return.

On 5th April 2022, I placed the return request. Again got harassed by their customer support & their pick up boys. They are regularly delaying the process. After several complaints finally on 7th April 2022, the pick up boy arrived & picked up the product. The pick up boy said that within 5 days I will get the refund.

Since 7th April post the pick up of the defective AC is done neither pickup done is showing nor refund has been processed. We are regularly calling the end number of times customer support team, pick up team but they are simply bluffing us & as on date no resolution has been initiated. This is simply a fraud nothing else. Every time when we call them they mostly disconnect or don't reach us with any response.

Requesting you to please intervene & help us to resolve at the earliest. My entire money has been debited along with the installation amount. Product Price Rs 29800 + Installation Charges Rs 2700 + Bank EMI Charges.

Thanks & Regards,
Sumit Saha
Kolkata
(Invoice in the name of Soumi Mukherjee)
Mobile - [protected]

I have bought a Readme Note Pro 10 mobile on 2nd Apr 2022 from flipkart by paying around INR 18000. On the day of receipt, I found that mobile is heating too much and caused pain in my hand. Also, I found that sometimes I am not able to disconnect call because of proximity sensor issue with this model and company has not given any option to fix this. Ideally every other mobile has this option to turn off. So, this was a defective mobile by ReadMe. I had requested to return to flipcart and they sent one technician from seller side. He didn't want to resolve anything but deliberately checking some damaged and found a small niddle size dot near to charging point which is not quite clear visible by clear eye and mentioned as damaged. Thus he returned and rejected the request. Tried so many times to call to Customer Care but they simply give a miss call and disconnect that and even very hardly I was able to talk to their senior but after listening the issues they simply disconnected the call. I requested return within 7 days return policy atleast 5 times but every time they rejected this without any reason. Now I am without mobile and kept the mobile as it is inside locker. Now return policy is over and now nobody is listening at flipcart side. For this I have also raised concern over [protected]@flipcart.com but no reply. They don't have any escalation matrix also. No customer can complaint or raise any voice against customer service. If you purchased something then it's a luck if you get good thing else assume you lost your money. I have a kind request to take serious action against flipcart and cancel their licence since they are making fool to customer. I am surprised to see how come govt provide them license without ensuring if they are providing good service to customer or they have escalation matrix shared to end customer. If you check flipcart facebook you will see that there are a large number of suffered customer from flipcart. My humble request to ask flipcart and get the data like how many issues they resolved and those have been rejected and even audit their service. They are looting hardcore money of poor people. They act like thieve and Indian Govt must not support such online service. Please kindly take necessary action against flipcart.

Dear Sir,
Need your kind intervention in the below matter please….

I have purchased an Apple Airpods via Flipkart on 02nd April 2022, The product was delivered to me on 03rd Apr 2022. According to the warranty card, apple and flipkart policy it was very clearly written on the warranty card that the warranty is for 1 year. Accordingly the warranty should be valid till 02nd April 2023.

When I checked the product serial number I was shocked to find out that the serial numbers mentioned in the Tax Invoice is totally mismatching the serial number printed on the product.
Order ID - OD[protected]
Order Date:[protected]

Serial numbers are as below;

1. H0TFP27RLX2Y – mentioned on product.

2. SH0TFP27RLX2Y – mentioned in tax invoice.

When I checked online on Apple website for the authenticity of the product I was surprised to find that the tax invoice serial number is an invalid one.

When I checked the serial number printed on the product, the warranty showed valid upto 03rd Oct 2022 only, i.e 6 months from the date of purchase instead of 1 year as per warranty card. This shows that the product delivered to me is an old used product which is already registered 6 months back.

When I complained Flipkart regarding this they just did’t listened to me saying that e – commerce policy. When I asked them whether supplying fake and used product is a part of their e-commerce policy they told me that ok they will refund me the amount after return pickup of the product.

Sir, since last 2 days since 13th April 2022 the return pickup is generated but neither the agent has come for the pick up nor he is responding to my calls…

Even knowingly they sent me sms yesterday evening that there is missing product but that fact is that no one has came yesterday for the pick up. When I again complained them they told that there is some issue at the seller end and the pickup will happen today i.e 14th April 2022, but sir.. no one has come till now and I am still waiting for the same.

Sir, please help me, I have sent them plenty of reminders since 03rd April 2022 but they are not responding to me.

I am now help less sir, please help me. They have made fraud with me, I am cheated with a fake and used product and now they are not returning.

Please help me sir…

I have attached all the necessary documents like Tax invoice, screen shot of authentication etc for your reference please.

Please instruct Flipkart for the return and also take serious action against them so that they will not fraud with anyone else….

Thanks & Regards,

Subrat Ku Parida

Mob-[protected]

Dear Sir,
Need your kind intervention in the below matter please….

I have purchased an Apple Airpods via Flipkart on 02nd April 2022, The product was delivered to me on 03rd Apr 2022. According to the warranty card, apple and flipkart policy it was very clearly written on the warranty card that the warranty is for 1 year. Accordingly the warranty should be valid till 02nd April 2023.

When I checked the product serial number I was shocked to find out that the serial numbers mentioned in the Tax Invoice is totally mismatching the serial number printed on the product.

Serial numbers are as below;

1. H0TFP27RLX2Y – mentioned on product.

2. SH0TFP27RLX2Y – mentioned in tax invoice.

When I checked online on Apple website for the authenticity of the product I was surprised to find that the tax invoice serial number is an invalid one.

When I checked the serial number printed on the product, the warranty showed valid upto 03rd Oct 2022 only, i.e 6 months from the date of purchase instead of 1 year as per warranty card. This shows that the product delivered to me is an old used product which is already registered 6 months back.

When I complained Flipkart regarding this they just did’t listened to me saying that e – commerce policy. When I asked them whether supplying fake and used product is a part of their e-commerce policy they told me that ok they will refund me the amount after return pickup of the product.

Sir, since last 2 days since 13th April 2022 the return pickup is generated but neither the agent has come for the pick up nor he is responding to my calls…

Even knowingly they sent me sms yesterday evening that there is missing product but that fact is that no one has came yesterday for the pick up. When I again complained them they told that there is some issue at the seller end and the pickup will happen today i.e 14th April 2022, but sir.. no one has come till now and I am still waiting for the same.

Sir, please help me, I have sent them plenty of reminders since 03rd April 2022 but they are not responding to me.

I am now help less sir, please help me. They have made fraud with me, I am cheated with a fake and used product and now they are not returning.

Please help me sir…

I have attached all the necessary documents like Tax invoice, screen shot of authentication etc for your reference please.

Please instruct Flipkart for the return and also take serious action against them so that they will not fraud with anyone else….

Thanks & Regards,

Subrat Ku Parida

Mob-[protected]