Flipkart Complaints & Reviews

Flipkart not deliver my ac product it's been one month

I ordered marq ac on 9 March installed was on on 11 March on next day AC not working properly have multiple issues. Cooling is not up to the mark, remote is not working, water leakage issue. So i request for replacement and pickup has been done on 13 March.
It's been month still my replacement AC is not deliver. Please do needful. Customer agent of Flipkart everytime give extended date. Not resolution. Even they don't know where is AC

I had purchased TV on 15th of March 2022 and it was delivered on 24th of March of 2022 after 2 days of deliverd the screen problem has been detected on screen after that in return policy i had put a return request they had cancelled again i had marked a return request again they had cancelled with updation problem resolved but no one exceutive or engineer has came to address to resolved it they had marked wrong updation this problem i am facing from the delivery. please clear the issue and replace the order item also sending the pictures of screen problem detected.
Till now not a single issue is resolved.

My order id is OD[protected]
Order Date : 08/04/2022

In the package the boat airdopes is missing. So i request to refund. After one day one mail is arrive. That is,

To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48 hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”

Here are a few tips to ensure a clear photo of the ID card:

Place the ID on a dark surface
Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID
All four edges of your ID should be visible within the image
All details on ID should be clear & legible

Why Pan or Aadhar Card is require for Refund?

If I'm providing pan or aadhar card details, how it be safe and secure?

Please resolve this issue as soon as possible. I bought lot of things in flipkart. I'm facing this kind of issue first. I'm really frustrated

I have ordered a milton mopper with bucket on 28 mar 22. I got one rod is damaged, old and mismatched in color. Then i applied for replacement of item. The wish master came and deny to recieve the item with silly reason that you have not select the exact reason of return. Then i have opted for return and refund which is scheduled for pickup on 07 apr 22. The wish master came for pickup but did not pick the item because he is on bike and said item is big. He told me item will be picked up by four wheeler but my item is not picked up till date with silly excuses and my refund date is over now and my account is also blocked without any reason. Please do the needful.

Yesterday I had ordered a baby dress, its my first time that I am shopping online i selected Flipkart over other because it's an Indian brand, when a reched the payment page I had done payment through the UPI payment is done no bank issue because amount is deducted from my account and on the Flipkart page it's showing order is not placed please Flipkart do something and get me my order or my money, I had tried to reach the customer care but it's responding me you had not done any orders from this number and ordered number is below

Order from
Aishwarya gajelwad
[protected]

I have purchased the below items from Flipkart.com on 20-Jan-2022 and got delivered on 24 Jan 2022
Order Number:-OD[protected]
Issue:-IN[protected]
email: [protected]@yahoo.co.in

LG 139 cm (55 inch) Ultra HD (4K) LED Smart TV (55UP7500PTZ)- Rs: 48, 990
Buyback Guarantee- Rs: 99
Extended Warranty 2 Year- Rs: 3, 899

LG Electronics Pvt.Ltd came for demo/Installation on 25 Jan 2022 and they found the item was broken on delivery. They have given the JOB Sheet remark "TV Brocken Condition"- (Attached Job Sheet from LG Electronic Pvt Ltd). They did not Install the TV . Only old parents were at home during that time and the installation was on the second floor So due to Corona/Pandemic old parents didn't go to the second floor and they were not able to catch the term "return".

I was abroad and was home by Feb 08 and find broken TV . Got the job sheet and tried to return it to flipkart. The last date for return was on Feb 05 so I was not able to do it online. So I reached out to Flipkart Customer Care and explained to them the issue and reason for 3 day delay. raised ticket - IN[protected]

Customer care told me they will give the resolution a return/Refund by February 14, then again changed the resolution date to March 03, then March 18, Apr 04 and now they closed the issue ticket. They are simply extending the date and in between, they will close the issue ticket and mark the status as "Resolved" and reopen once we call them.

I called customer care multiple times and Messaged multiple times but the issue was not resolved.

I have spent more than 50000 Rs on the TV and I have this tv which cannot be used since the panel was broken on delivery. I have waited more than 2 months. I am a Flipkart Plus member and I have purchased Washing Machine, TV etc. from Flipkart earlier and never faced any issue like this which given me the confidence to buy this big amount item from Flipkart

Please do the needful for the refund/return of the item. It's a huge amount for me in this Pandemic/covid situation . Kindly understand my situation and do needful as soon as possible

Attached
Invoice
LG Inspection report with remark- TV Brocked Condition.
Brocken TV photos
Chat/Messages with Flipkart Team

I ordered above item on 4 march 22, they delivered me wrong item for which I lodged complaint in flipkart and again they replaced item with wrong item, now they have rejected my plea. Chandra Shekhar

I was supposed to get 500.0 rs back for my recent order Colorfit Caliber Smartwatch which must have been credited to my Flipkart gift card wallet right after delivery. Its been quite a while after delivery and I haven't received my money back yet. And when I tried to contact the hep centre numerous times they made me wait for so many hours and left me on read and even marked the issue resolved without giving me a proper response. Im attaching a screenshot of the order and cashback details kindly go through it for more clarification. This is such a scam kindly help me out to get my money back.

Dear sir / ma'am

I have purchased one Mobile from Flipkart on 27 Feb 2021 samsung f62 has order no OD[protected]
But it was locked and required pass key . My Flipkart account was locked and I also i didn't know account no by which I have purchased it so I need pass key .

Pls give me the link so I can manage it pass key.
I am facing so much problem because my important data was in the mobile

Pls give me payout link on my new no[protected] and my mail ID is

[protected]@jkagri.com..

I have also attached screen pic my locked mobile earliest

I am continuously calling to Flipkart from last 10 days but didn't make any contact pls improve your customer care services.
Due to these I lost my job due missing of some confidential data pls help to me and full fill it by opening mobile

I have ordered APPLE PENCIL from flipkart on 3rd April 2022. And I got a cable plug instead of the actual product on 6th April, 2022. I have raised complaints several times but my complaints are getting rejected so many times. the pencil is of 10900 worth rupees. Either I want the product or my money back. I have submitted all the evidences still I got no strict action against the fraud. I have submitted signed consent even still no strict action has been taken against my appeal. I am ready to submit all the documents regarding this and also the video which I took before opening the actual product. I am fed up of reaching the customer supports. I am looking forward to you please help me within.

This thread was updated on Feb 19, 2022
I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

In feb 2021 and feb 2021, I received phones as gifts from an office colleague. The phones were purchased by my colleague on Flipkart using the Flipkart Smart Upgrade Plan.

Apparently, my colleague has defaulted on the EMI payments of both the phones which have led to the locking of my smartphones. Since the colleague has left my organization and I have no contact with him, I'm unable to find a way to make the balance EMI payments so that I can unlock my smartphone and continue using it.

I have attached the details of the passkey and IMEI of phones. I request you to look into the matter urgently and suggest a resolution at the earliest.

Looking forward to hearing from you,

Regards

Anuj

Flipkart blocked my account saying that i am reselling products. Without inquiry.Please take necessary action . Please check this. Thank You

My order id number OD[protected]. i have returned the product, but they are not giving my refund. from last week they are just repeating again and again that they have send the link of filling bank details on my registered number and mail. But in actual they haven't send anything. and also i have given correct upi details for refund. i am literally irritated and depressed with incident because whenever i call them they drop off the call in between conversation and mine a lot of time got wasted in same from last week. i am asking for link in flipkart notifications also, they are not sending. i can't expect this big company is doing this kind of fraud with their plus member customer. every day they use to say in next 24-48 hours issue will be resolved...but this timeline never ending...please take into this issue seriously and refund my amount as soon as possible

I ordered a Sujata juicer/Mixer grinder along with a jar in Feb last week, I received only juicer with jar missing, I applied for the replacement through their ill-framed caller confirmation system. Due to some technical issue with Jio network, the call gets disconnected automatically after some duration, and they reschedule it to other duration. It has been happening for the past 3 days and I am not able to call them back to complete the request.

We have purchased Moto G71 5G on Flipkart 27th March 2022, We were assured of the delivery on 29 March. We have not received the same and once we checked the website it was updated that due to unforeseen conditions the delivery is delayed to 1st April. We waited on 1st April till 7:00 PM, the product was not delivered, Once we enquired from the call center on request raised in the site, they said it will be delivered in 24 Hrs i.e by 2nd April 7:00 PM, I had informed them that i was travelling on 3rd April 2022 so kindly ensure that the delivery dead line is met. To our surprise the delivery did not happen on 2nd also. i have raised a call back again and again after multiple requests they called up said it would be delivered in next 24 Hrs for sure. I was supposed to travel on a business trip on 3rd April 2022 which I could not as buy back of my existing mobile was included in the offered price. I could not leave the phone nor travel which caused a revenue loss for me. I have been following up with them on 3rd constantly but there was no resolution. Now they have updated that they would resolve the same by 7th April 2022, but no commitment on the delivery of the product. On 7th April, again I got a message that the issue will be resolved on 8th April. On 8th April I get a message that the issue will be resolved by 13 April. When I called their customer care they promised that the product will be delivered on 9th April. Today on 9th April they still say that the it will be delivered on 13th April regardless of what they promised. I waited almost 11 days till today. Their support agents are just dummies they only read what is there on their screen but do nothing. I have already raised a complaint on National Consumer Helpline against 3402752 but there is no resolution till date. I want the product to delivered on[protected] at any cost.

We have purchased Moto G71 5G on Flipkart 27th March 2022, We were assured of the delivery on 29 March. We have not received the same and once we checked the website it was updated that due to unforeseen conditions the delivery is delayed to 1st April. We waited on 1st April till 7:00 PM, the product was not delivered, Once we enquired from the call center on request raised in the site, they said it will be delivered in 24 Hrs i.e by 2nd April 7:00 PM, I had informed them that i was travelling on 3rd April 2022 so kindly ensure that the delivery dead line is met. To our surprise the delivery did not happen on 2nd also. i have raised a call back again and again after multiple requests they called up said it would be delivered in next 24 Hrs for sure. I was supposed to travel on a business trip on 3rd April 2022 which I could not as buy back of my existing mobile was included in the offered price. I could not leave the phone nor travel which caused a revenue loss for me. I have been following up with them on 3rd constantly but there was no resolution. Now they have updated that they would resolve the same by 7th April 2022, but no commitment on the delivery of the product. On 7th April, again I got a message that the issue will be resolved on 8th April. On 8th April I get a message that the issue will be resolved by 13 April. When I called their customer care they promised that the product will be delivered on 9th April. Today on 9th April they still say that the it will be delivered on 13th April regardless of what they promised. I waited almost 11 days till today. Their support agents are just dummies they only read what is there on their screen but do nothing. I have already raised a complaint on National Consumer Helpline against 3402752 but there is no resolution till date.
I want the product to be delivered by[protected] at any cost.
Order no: OD[protected]

I have purchased my phone from Flipkart itself and now when I want to exchange it to buy another phone under flipkart exchange policy it shows that IMEI no doesn't match with any Realme X7 phone.
What type of service flipkart providing to their customers.

Maine ek product order kiya tha flipkart se wo order unho nai delivery to kri nhi lekin mujhe msg bej diya ki delivery ho gyi h.
Uske maine kaiii baar call request k liye request kri tab ja k inke customer service ki call aayi or wo bs harrasment krte h bs ek hi cheez bolte wait kro wait kro.
Koi bhi real reason nhi batata ki kyu hua h esha.
Uske baad unse bolo ki manager ko call transfer kr do to bolte h ki call transfer krne ka option hi nhi h.
Delivery partner ka customer number mango to bolte h number show nhi ho rha
Flipkart ki eshi service h