Flipkart Complaints & Reviews

When I buy electronics items mouse but when I received a product is a default not working properly and the button problems.

and my return canceled automatically, I called many times approx 10 plus times, and he/she said give me 2 minutes I'm checking now he/she can't reply to any things and kept silent no response from Flipkart.

I have Order One Meco Digital 81 USB Multimeter with PC on dated[protected]. But Delivered iproduct is different as per my Order. Invoice is generated Meco Digital 81 USB Multimeter with PC and inside box product is Unity make Model DT 9205A. product name is printed Meco Digital 81 USB Multimeter with PC on Flipkart Packing but in side box product is Unity make Model DT 9205A. I was requesting complaint same day for replacement. replacement request received customer care three time but first time replacement delivery boy refused replacement and told me you are wrong complaint login, advise me you needs to again login make & model different complaint. I have login Complaint again but no buddy came from Flip kart and updated massage is Item Missing on my Flipkart massage box. again 3rd time login complaint to flip kart customer care but again no buddy came and Complaint request closed.
Still more than 25 days goes, and my paid amount Rs 4199/-but delivered product is Unity make Model DT 9205A and not replaced.several time contact to Flip kart customer care but after listen my Order issue they are cut the call, I have attached delivered product of pic.
Kindly help to resolve issue
Regards

Hari Om
Contact: [protected]/[protected]
Email: hari.[protected]@outlook.com

I placed order by paying 4300 for new apple i phone. I lost my money and order not placed

I have received wrong color of the shoes against Order OD[protected] and I have raised this concern again and again but no resolution has been provided. I am getting a standard template from Email team that Seller and Courier Team has notified that product was intact while delivery then how did I receive the wrong product? If the mistake happened from Seller or Courier Partner, why should I be suffering? Also, what is the new policy Flipkart has framed to ask ID details - under which government regulation Flipkart is authorised to ask such details?

Purchased an led tv under Flipkart-Jeevees complete protection. After 2 years its panel become complaint. I informed that their customer care. A service technician came after a few days and picked up TV for service. After that no updates or reply from Flipkart/Jevees. It almost gone past one month.

1). Order ID: OD[protected]
2). Refund ID:[protected]
3). Refund ID:[protected]
4). Refund ID:[protected]
5). Refund ID:[protected]
I have 5 orders to be picked up but after getting an SMS -OUT for PICK-UP, their logistic team will cooly send an SMS stating pick-up canceled as you decided to keep it. However, I have not canceled any pick-up requests.

Yet again Flipkart has a pick-up issue. And because of this, a refund amount of around 2000 INR has been stuck. Kindly look into this and please resolve the issue. I don't want to get stuck for another 14-20 days for this again.

As I ordered from Flipkart it is not delivered to me but marked as delivered as Money also deducted from my account I need my refund

I bought Samsung f62 phone from a dealer in secundrabad last year. Now my phone has been locked since yesterday as it wants me to make some payment.
Firstly I don't understand why I have to make this payment.
Secondly I dont have any link to make payment as the phone order is not showing in my flipkart app.
Please advise or rectify my problem as customer care No is not responding as it is only asking order No which I dont have since not purchased on flipkart app.

Regards
Tushar Sapru
Mob No [protected]

I have ordered a top from Flipkart on 21 Jan and it was delivered to me and due to some problem with the top I place a replacement request and the top was collected by a delivery executive. The replacement order was supposed to be delivered by Feb but it's been more than 2 month and till now I have not received my order or money.
And when I trying to contact them via their messaging service then they are lining me with a call and them about the order they tell me that the issue will be solved till a certain time.
Please solve the problem as soon as possible.
Or i have to take the issue to another level.

Dear Parveen,

Greetings from Air India!

We acknowledge the receipt of your mail and apologize for the unintentional delay in responding to you.

As you have booked the ticket from travel agency, kindly inform your travel agent to contact Air India Sales team for the refund process as the refund of the booking made from the third party can only be processed by the Air India sales team.

For any further assistance we would be glad to assist you.

Thank you for connecting Air India. Have a Great Time!

Regards,

Sayali

?Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 17/2/2022 12:16 pm
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Dear Team,
Good Day !!

Still i am waiting for my Refund.

Regards
PARVEEN

On Sat, Feb 12, 2022 at 11:19 PM Air India wrote:

Dear Sir/Ma'am,

?

?Greetings from Air India!

?

Please accept our sincere apologies for the unintentional delay in response.

?

?With reference to your email, we hope your query has been solved. If you have any concerns kindly contact us back through e-mail or contact us on our customer care number[protected].

?
We deeply apologize for the inconvenience caused to you.

?

?Thank you for writing us. Have a great time!

?

?Regards,
Rashmi
Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 29/1/2022 8:38 am
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Pls attached the ticket
M [protected]

On Thu, 27 Jan 2022, 13:48 Air India, wrote:

Dear Parveen,

Greetings from Air India.

It is our pleasure to help you with your query.

With the reference to your email, we request you to kindly provide us the PNR Number and the e-ticket number starting with 098(13 digits) for us to retrieve the reservation and assist with your query.

We are looking forward to your reply.

Thank you for contacting Air India

Regards,
Vaishnavi
AI Contact us team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 24/1/2022 10:43 am
To: [protected]@airindia.in
Subject: Fwd: Reg. Cancellation and PNR Change

adding Flikart Team

[protected] Forwarded message[protected]
From: Parveen Kumar
Date: Mon, Jan 24, 2022 at 10:15 AM
Subject: Reg. Cancellation and PNR Change
To:

Dear Sir, ,

PNR No. Z0R0F
Flikpkart booking id :[protected]


Please cancel the Air Ticket of 2 Passanger out of 3 due to 2 passanger are Covid Possitive.

Covid Possitive Passanger are :-

A) Mr. Gurcharan Singh (Report attached)

B) Mr. Akira Ishikawa (Report Attched)


Passanger will Fly (Covid Nagetive) = Mr. Akhil Awasthi


I have already requested to Agent Flipkart/clear Trip and they are suggested to Change the PNR No. through Airline so that cancellation/Refund process will Process.

Parveen
M-[protected]

ref:_00D2v1u6V0._5002uQsXIC:ref

Parveen Kumar

Mon, Feb 28, 3:50 PM

to cs-travel
Dear Team,
Please check the below mentioned mail.

Regards
PARVEEN
M-[protected]
Parveen Kumar

Mon, Feb 28, 3:51 PM

to travelcustomersupport
Dear Team,
Good Day !!

Please check the below mentioned mail.

Regards
PARVEEN
M-[protected]
Parveen Kumar

Thu, Mar 10, 5:35 PM

to travelcustomersupport
Dear Flipkart Team,
Please check the below mentioned team and update the status of my Refund.

i am unable to understand the following points :-

A) i submitted the cancel request dt on 24th Jan'2022 at 7:00 AM and Flight Time was 1:30PM and why Flipkart Team submit the Cancel request to Airline dt on 26th Jan'2022 ???????????????? (Is it my Fault).

B) I shared the passenger covid report also dt on 24th Jan'2022 in the Morning at 7.00 AM and clear mentioned in the mail "Pls Cancel the Ticket" now team ia making the excuse like we received only covid report.

C) i already received the 7-8 call from Flipkart Team and thay always making the different different excuses like

Flipkart Team did not received the any cancel msg from you in written (i have proof also)

Flipkart Team did not received the call from your side (i have proof also)

Flipkart Team did not get the Refund from Airline and and we will not give the refund.(is it my Fault if flipkart team contact after 2 days)

Now the my questions are:-

Why Flipkart Team not contacted to the Airline before departure of Flight.

Why Flipkart Team not contacted with me on time.

Why Flipkart Team not contacted to the Airline dt . on 24th Jan.(Same Day) it is chances to get the Refund.

Flipkart Team suggested me, Pls contact to Airline and Cleartrip, This is not my duty if i have to contact than why you are taking the chrages anyway i contacted (mail to airline and cleartrip also dt on 24th Jan'2022) but still my Refund is pending.

I want to my Refund otherwise i have to raise the complaint on Conusmer court.

Once check, How much Business i am giving on the monthly basis to the Flipkart.

Regards
PARVEEN
M-[protected]
Parveen Kumar

Wed, Mar 23, 5:29 PM

to travelcustomersupport
STILL WAITING FOR REPLY AND REFUND.

On Thu, Mar 10, 2022 at 5:35 PM Parveen Kumar wrote:

Dear Flipkart Team,
Please check the below mentioned team and update the status of my Refund.

i am unable to understand the following points :-

A) i submitted the cancel request dt on 24th Jan'2022 at 7:00 AM and Flight Time was 1:30PM and why Flipkart Team submit the Cancel request to Airline dt on 26th Jan'2022 ???????????????? (Is it my Fault).

B) I shared the passenger covid report also dt on 24th Jan'2022 in the Morning at 7.00 AM and clear mentioned in the mail "Pls Cancel the Ticket" now team ia making the excuse like we received only covid report.

C) i already received the 7-8 call from Flipkart Team and thay always making the different different excuses like

Flipkart Team did not received the any cancel msg from you in written (i have proof also)

Flipkart Team did not received the call from your side (i have proof also)

Flipkart Team did not get the Refund from Airline and and we will not give the refund.(is it my Fault if flipkart team contact after 2 days)

Now the my questions are:-

Why Flipkart Team not contacted to the Airline before departure of Flight.

Why Flipkart Team not contacted with me on time.

Why Flipkart Team not contacted to the Airline dt . on 24th Jan.(Same Day) it is chances to get the Refund.

Flipkart Team suggested me, Pls contact to Airline and Cleartrip, This is not my duty if i have to contact than why you are taking the chrages anyway i contacted (mail to airline and cleartrip also dt on 24th Jan'2022) but still my Refund is pending.

I want to my Refund otherwise i have to raise the complaint on Conusmer court.

Once check, How much Business i am giving on the monthly basis to the Flipkart.

Regards
PARVEEN
M-[protected]

On Mon, Feb 28, 2022 at 3:51 PM Parveen Kumar wrote:

Dear Team,
Good Day !!

Please check the below mentioned mail.

Regards
PARVEEN
M-[protected]

[protected] Forwarded message[protected]
From: Air India
Date: Thu, Feb 24, 2022 at 7:35 PM
Subject: Re: Fwd: Reg. Cancellation and PNR Change
To: [protected]@gmail.com

Dear Parveen,

Greetings from Air India!

We acknowledge the receipt of your mail and apologize for the unintentional delay in responding to you.

As you have booked the ticket from travel agency, kindly inform your travel agent to contact Air India Sales team for the refund process as the refund of the booking made from the third party can only be processed by the Air India sales team.

For any further assistance we would be glad to assist you.

Thank you for connecting Air India. Have a Great Time!

Regards,

Sayali

?Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 17/2/2022 12:16 pm
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Dear Team,
Good Day !!

Still i am waiting for my Refund.

Regards
PARVEEN

On Sat, Feb 12, 2022 at 11:19 PM Air India wrote:

Dear Sir/Ma'am,

?

?Greetings from Air India!

?

Please accept our sincere apologies for the unintentional delay in response.

?

?With reference to your email, we hope your query has been solved. If you have any concerns kindly contact us back through e-mail or contact us on our customer care number[protected].

?
We deeply apologize for the inconvenience caused to you.

?

?Thank you for writing us. Have a great time!

?

?Regards,
Rashmi
Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 29/1/2022 8:38 am
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Pls attached the ticket
M [protected]

On Thu, 27 Jan 2022, 13:48 Air India, wrote:

Dear Parveen,

Greetings from Air India.

It is our pleasure to help you with your query.

With the reference to your email, we request you to kindly provide us the PNR Number and the e-ticket number starting with 098(13 digits) for us to retrieve the reservation and assist with your query.

We are looking forward to your reply.

Thank you for contacting Air India

Regards,
Vaishnavi
AI Contact us team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 24/1/2022 10:43 am
To: [protected]@airindia.in
Subject: Fwd: Reg. Cancellation and PNR Change

adding Flikart Team

[protected] Forwarded message[protected]
From: Parveen Kumar
Date: Mon, Jan 24, 2022 at 10:15 AM
Subject: Reg. Cancellation and PNR Change
To:

Dear Sir, ,

PNR No. Z0R0F
Flikpkart booking id :[protected]


Please cancel the Air Ticket of 2 Passanger out of 3 due to 2 passanger are Covid Possitive.

Covid Possitive Passanger are :-

A) Mr. Gurcharan Singh (Report attached)

B) Mr. Akira Ishikawa (Report Attched)


Passanger will Fly (Covid Nagetive) = Mr. Akhil Awasthi


I have already requested to Agent Flipkart/clear Trip and they are suggested to Change the PNR No. through Airline so that cancellation/Refund process will Process.

Parveen
M-[protected]

It was food item and expected delivery was 6th April. I got the call from delivery boy but couldnt take his call as I was in meeting. Immediate after 5 mins I called back on number [protected] and he said He already left from that area and deliver it by tomorrow which is 7th April. 7th Whole day I was waiting just because I ordered 10 packets and its food Item. Now its 8th April and No body knows where is my order? I called the same delivery boy he said He doesnt have order, I called Flipkart customer care they said system is giving me error and we dont know where is your Order ?? Seriously ?????
STOP making fool to customer.

FLIPKART - I am allowing you to please open those packets and distribute it with in your staff !!! Enjoy !!

Please don't deliver it as your staff member said it will be deliver by 13th :) ... Are you serious guys, order which was expected by 6th you are telling me will be delivery on 13th?
You just give me the answer WHERE is my order now?? Who is point of contact? and when and what time it will be deliver???

When i try to login from my computer it always says "Login unsuccessful. Pease retry in a minute". I cannot enter into my account by mobile also.
Please do something.

The mail id of the account is [protected]@gmail.com and the phone number is [protected].

Please resolve this issue as soon as possible.

Ac delivered on 2nd April and installation scheduled at 5th April. But after several attempts their telecaller only giving me a new date on every date.
Pathetic service. Their tone of talking is not sorry.
Shame Flipkart Shame.

Order ID OD[protected]
8days go but refund isn't initiated to my account. I requested to flipkart authorities pl solve this kind of issue and initiated ( rs 4249) pending refund to original payment mode.

Thank you
Keka das
[protected]@gmail.com

I had se Bharat purchase is on Flipkart through Flipkart pay later. the regular chain of Flipkart palette is that you what are a product from Flipkart and pay with period and then on the next month a bill will be generated and you have to pay it within 5th of that month. and accordingly I did so I had no payment defaults on my part. suddenly I received message from Flipkart saying that my pay later account has been disabled due to non compliance with the terms and conditions of Flipkart a pay later. so when I contact the Flipkart customer service they asked me to contact IDFC customer service and I did so. when I provided them with my multiple accounts, loan account number actually.. they said I had some overdues. Maine check my CIBIL report I find there are multiple overdues on my credit report. but I had not missed a single payment due date even I had paid before due dates. now the Flipkart and IDFC juggling me to each other.. and due to this my CIBIL score has dropped below 500.. and I am asking them to settle this town

Dear Sir / Madam,

I am writing to you to raise an issue about: Money Transfer & UPI Services

The issue that I have experienced was: My name is keka das I'm customer of indian bank since 2014.1st april time 4:14pm I was trying to made a transaction through Gpay [ upi Id [protected]] unfortunately my transaction was failed but on that time I received a sms from my bank about duction of amount rs 4249 . I lodge complaint indian bank online customer support but I didn't get any reply from them.I requested to authorities of indian bank pl solve this technical issue and credited the above amount as refund on my account.

It occurred on: 1/04/2022

I really need support from bank bcz rs 4249 isn't a small amount to me. I hope bank authorities understand my concern and they credited my pending amount.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Keka Das

: [protected]

:contact number: [protected]

27/8 J Mahendra banerjee road, Behala

Kolkata

700060

Thank you.

I am unable to change the phone number on the account as the existing phone number on the account is not active any more and it keeps sending OTP messages to the non active number.

recently when i updated the application i had to create a new account as it was not allowing me to register with my inactive already registered phone number due to OTP troubles again.

i am a flipkart plus member but currently i am unable to use my existing account. this is so horrible alteast email should be given as option for OTP.

Sir I bought flipkart sandals. That shoe was torn. I asked for another pair of shoes. still has not come. It's been 3 weeks

I have been contacting flipkart customer service for my order ID OD[protected] for the item "Rare Rabbit Yellow T-Shirt"

I have placed order for this on 16-March-2022. Flipkart failed to deliver it by delivery date and flipkart placed a replacement order for this. The replacement ID is "CU[protected]" on 25-March-2022.
But I cancelled the replacement order on the same day. The item is still in cancelled state and I got the product delivered too on 31-March-2022.

From 31-March-2022 I am trying to return this product, but there is no return option available. I have been contacting customer service for this. But no one is helping me on this.

If I call, the call will get disconnected after some time and no one call me back.

Please reach me on [protected] if you need further details.

Dear Sir/Madam/Team,

Order No : OD[protected]
Refund reference number[protected]

This is follow-up on previous complaint on Whirlpool 440L refrigerator which delivered without power cord and other two electrical hardware's.

After returning the defective Whirlpool 440L refrigerator with much delay and hurdle and follow-ups on Apr 3rd, Now fighting for refunds. Flipkart is dragging the refund more than their promised 4 business days and keep asking 24 -48 hours time.

I don't know what happens to Flipkart why it goes these low on customer service. Its is not good sign for Flipkart and eventually its pushing his customer towards its competitors.

Request you to act actively on the refund AEAP and try gaining the old and active customers like me.

Attached Screen shot of proof of communication on refunds and timelines.