Flipkart Complaints & Reviews

The issue that I have experienced was: The air cooler was delivered on 18th March, 2022 and today is 30th March. Till now, I have not received any call from any technician for installation. What the **** is this? I have been a flipkart customer for a long time and I really had a huge faith in you. But, this is never acceptable. I did wait for a few days after getting this product delivered as I thought the technician would call me, but neither any technician, nor any flipkart customer support associate called me. Then I tried to contact your customer care by receiving a callback option on 24th March. I raised a complaint through that call. But till today, I have not received any call from any technician for installation and demo. Is it my fault that I have trusted you for purchasing most of my items? I have been told by the customer support associate that time that the product will be installed by 28th March. But it did not happen. Then I again raised a call back request and the customer support associate have told me that the product will be installed by 31st March. But I have not got any call from any technician yet. Moreover, everyday I am going to my complain page in Flipkart, I can see that they are closing the ticket by saying that the issue has been resolved which is not correct, then again I am re opening this issue. Please look into this issue urgently.

Don't you think that it should be your responsibility to call the customer proactively from your side to know about the installation status rather than waiting for the customer to reach you after facing an issue? Not only the seller but Flipkart is equally responsible for approving such sellers on their online platform who do not keep their commitment.

Rather than calling and giving me false assurance of installation everyday, do some real work please.

Dear Sir/Madem, I am Kousar Vali Shaik, I bought Samsung Galaxy S20 plus on 18 October 2020 through flipkart Smart Upgrade plan, Order ID OD[protected], my phone IMEI Number [protected], total paid 30, 274, balance 15000 need to pay before 18 November 2021, but my flipkart upgrade plan was expired, my phone got locked and blocked, so I was requested to get payment link on 15th February 2022, then so many times requested to get payment link, after long time 13th March 2022 got payment link and paid immediately 15000 rupees, got payment confirmation from flipkart through mail, then I requested to flipkart to unlock my phone so many times, they extended time again and again, almost 3 weeks over, still my phone locked, from starting to today total 8 weeks over, still I am waiting for resolution, contacted to flipkart through email, calls and messages, they are not responding, I don't know what to do, flipkart providing worst service ever, if they don't want to provide resolution to me, what is the use of flipkart, I am plus member since the program started, I am very active and bought hundreds of products worth of lakhs of rupees from 2016, I am requesting you to please help me on this issue, here I am attaching payment screen shot and phone locked pic, contact numbers [protected] and [protected].

I have received a fake G-Shock Watch from flipkart. Order Id - OD[protected].

Now they are saying the product was intact. The product is intact but the product is not genuine. I want full refund asap.

I ordered redmi 9 activ mobile on 19th March (Order ID - OD[protected] .I canceled it when I didn't
reach on time.I do not get my refund 12406 rupees on cancellation.I had ordered the
mobile after deducting the money from my account.You can view my account
statement ...19 MAR 2022 OTHPG[protected] Flipkart Internet Pvt [protected]

Flipkart has suddenly blocked my account without any reason. Also regarding one of my order with Order ID# OD[protected] worth Rs. 2400 the product I received was defective and of poor quality and seven times they have rejected the return request without explaining any reason and finally when they are not able to resolve it they have blocked my account. Everytime when I asked them for reason they told me that there is some system problem and sometimes reason is unforseen. Everytime when they don't have any solution either they block the account or left the problem unsolved.

Flipkart has suddenly blocked my account without any reason. Also regarding one of my defective product worth Rs. 2400, seven times they have rejected it without explaining any reason and finally when they are not able to resolve it they have blocked my account. Everytime when I asked them for reason they told me that there is some system problem and sometimes reason is unforseen. Everytime when they don't have any solution either they block the account or left the problem unsolved.

I raside request to flipkart twise with issue and i sent pic also even flipkart asked id card even i asked that too still flipkart saying seller reject, with wt hope i need to buy device from flipkart?
I hope will get solution atleast hear

Order id : OD[protected]

I have order an mobile worth 15, 000 and got delivered, i realised that I got a tampered one when try to turn on the handset it isn't turning on, i turned the mobile Back, the back panel was opened (not closed completely) and immediately i asked for an replacement, which i got rejected for 3 times by the ### Flipkart, even after sharing the required documents like the photos of the device/handset and they prolonged it to the end of my return policy, and now they have a reason not to take return as my return policy ended. Ridiculous from Flipkart to a plus memeber, never ever going to buy electronics from it again, i hope i get solved with my issue here. Thankyou

My Flipkart account has been blocked since 21 March 2022 without any prior notice by the company and also they didn't gave any reason about the same. I had earned 600 supercoins because of my shopping and loyal Flipkart Plus customer in my Flipkart Wallet which were unused which as per company policy I could have used to pay for my future orders i place but now I can't even check my account. I was never informed or told any reason either by my email or phone that why my account is blocked.
I have tried contacting the customer support through their toll free number with my issue 3 times so far, as this is the only option available to me to contact them and everytime they had told me to wait till 3 days for resolution but my problem is never resolved. I didn't get any information from them yet. I haven't received any phone call or email regarding my query from them yet. But still I'm waiting for my problem to get resolved.

I am Flipkart Plus customer and always do prepaid shopping. In my last prepaid order they have themselves cancelled delivery of certain items and had not delivered them but didn't provide any refund plus they provide one of the rotten items (strawberry) whose return they didn't accept inspite of sharing images with them. I have placed numerous orders in last 2 months but had hardly returned 1 item, that too because of poor quality and i always placed prepaid orders and nothing is due from my side for payment but they haven't paid for cancelled items which they didn't deliver due to unavailability as per them.
Also, i have about 600 points which I could have used for my order plus i believe i had some money in my wallet which I am unable to check as i am unable to login into account.

I request them to refund my money of cancelled items from my last order and reinstate my account in previous condition for checking my account wallet balance and dues.
Plus I need the reason of this pathetic behavior of the customer support. Also, I would request the forum to help me get a compensation from the Flipkart because of the problem that I have faced. The company blocked my account without any prior notice or giving any reason which highly unfair.

I have ordered Philips breeze led light on 24th March but the product is missing from parcel so I contact to customer care but there is no refund credits in my account till date my order I'd is OD[protected]

My order id is OD[protected]
Nd the company is not giving the refund to the credit card company which is Idfc bank which has not got the refund from last six months nd they are affecting my cibil score very badly . As i dont have the product nor the refund .what should i do in this case flipkart always demand for the new date nd fails on that date again they demand for a new date so what should i do .. flipkart is now playing with our cibil scores this is just not tolerable .
Thanku

I ordered (Order ID - OD[protected] an hindware air cooler worth 8999 rs. Along with it i got an offer that if I will pay 349rd as advance payment then I will get one year Disney plus Hotstar membership. I paid rs 349 as advance payment and remaining amount for air cooler as cash on delivery. But I immediately cancelled the order as I wanted to make some changes to the order. The main product which was the air cooler got cancelled...

I ordered Timex mens watch from flipkart, seller gave us wrong and fully diffrent model what I ordered. After 20 days continues followup with flipkart team and mail we won’t abel to find our return . Rediculas service by such big E commerce company.

Sir mene ek mobile flipkart se purchage kiya ta but vo automatic cancal ho gya ta . or uska refund uska mujhe abi tk nhi mila h or na mere credit card me show kr rha h . mene flipkart ko statment bi send kr di h but koi abi tk response nhi mila plz help me sir mera refund mere card me provide kre,
Thanku sir

I have ordered grocery items worth ₹1, 426 on 24th March 2022. It was promised to be a in two day delivery.
The order is not yet even shipped. And the support team is giving misleading information. The shipment tracking link
https://ekartlogistics.com/shipmenttrack/FMPP[protected] says its not yet shipped. But support team is saying that its shipped and I have to wait till next business day. Next business day being tomorrow, But they says next business day is whenever they will promise to deliver. Attaching the call audio to support team in malayalam language regarding this.

All items of Flipkart for pincode 411019 are out of stock and there are no restrictions in the area mentioned.

Order id OD[protected]
Date 22 march 2022
Amount 13048 Rs
Pickup by Tuesday, Mar 29, 2022

Return ID[protected]

I purchased Realme 9i for 13048 Rs on 22 march 2022.It was delivered on 24 march. After using 2 days i found it has battery drain and heating problem. Camera not performing good, it captures blur images.It reboot automatically but Flipkart is not helping me . They first accepted refund then cancelled same day after few hours.I request government official to take action

Received a damaged product and then i requested a replacement and then got no replies for it my order id OD[protected]

I am flipkart plus customer i cancel my return request of my order kelsey mens black sandal in this request regarding i recived call from unknown number at 11.26 a.m. & they ask for otp to complete return request.
then after some time i get lots of mail to regarding change my password & mobile number at 11.29 a.m. to 11.30 a.m. before acting i recived a mail at 11.31 a.m. about a order worth rs 69994.00 using my flipkart pay later facilty location delhi which i havent placed.
then i notice my flipkart account has been hack
after that i try to login in my flipkart account to cancel this order but i notice i cant login my flipkart account because my password & mobile number has been changed & someone request for maximum time & limit reach & i got to know that i can request otp after 24 hours
then i call lots of time to flipkart customer care number [protected]
but at customer care number flipkart don't connect my call to customer
care executive directly.
the customer care service of flipkart arrange call back
flipkart call back received not connected 2 times
then i call flipkart customer care again & again but in this due time order which i havent placed was out for delivery.
after some time i recieved call from flipkart at 1.02 p.m. i told every thing to customer care executive but between my call i get another mail from flipkart that the order has been delivered at delhi adress

i am resident of Maharashtra before i never order anything at delhi location from flipkart
now its clearly shows i am not liable to pay this order.

also how did the scammer got to know about my order kelsey mens black sandal return request
this clearly shows my data has been compromised by flipkart.

please resolve my issue

My register email id. smarttechnocomputer.[protected]@gmail.com. this is my flipkart account. block 2 year ago. flipkart tell i am reseller, but i am not reseller. many time complaint but not resolve this account. i request totally unblock flipkart accout otherwise this account actived pay letter. deactived this pay later. because my civil score effect.