Flipkart Complaints & Reviews

I have purchased this TV in[protected] online from Flipkart under EMI option. Initially, we had lot of issue regarding delivery, wrong TV and other issue and once it is fixed, the TV they have delivered me again has some defeat which has screen issue. The screen layer is very poor and now it starts showing gap at top, in dark picture you can easily identify that there is a white line at the top screen right just down to bezel. Please help me with this defective TV issue immediately,

Below are the details:
HSN : 85287217
IN05UUTV[protected]
DOP:[protected]
INVOICE : FAEANV[protected]

Please let me know in case you need more information .

You can contact me on [protected]

thanks
Lakshman Singh
[protected]@gmail.com

On 30th October, i ordered one plus buds Bluetooth headset in grey colour. I recieved the product on 2nd November, but before that let me explain. The delivery was to be on 1st November but i called the delivery person and told him to come on 2nd November as i was out of town. Actually before that i told him that i will try to come in the evening but as i was late, I called him again and told Him to come on second November. On second November when I received my parcel instead of the headphones I received a stone. I was so disappointed as it was my first time ever happened to me from Flipkart. It is indeed because i have ordered iphone11 pro last year on November but nothing like that happened. And the most shocking part is that iphone 11pro cost more than the earbuds I ordered this time. May i know the reason why this has happened to me?
And continuing with the incident, right after I receive my parcel and open the box (actually it was a Diwali gift for my brother as he really needed one) But When he did the unboxing, it was a stone. And if you could see the video that I have sent you, you will automatically understand that the AirPods should be on the top of the AirPods shape handle, but instead there was nothing and then when we checked the small envelope on it, we received a stone. Right after that, I called the delivery person and then I asked him to come and check and return my item. He told me that he will come after sometime But instead he never returned. So I called the Flipkart customer care (by sending them a chat in the help section and which they called me in 5min) I first complain regarding the item and then I asked him to kindly look into my issue so He told me to have patience and that they are looking for my issue. After that I again call the delivery man but he told me that he would come after sometimes since he is delivering items to other customer. And then he never returned so I again asked the customer care to talk to me and she told me that she’s looking into my issue and even asked me to return from my Flipkart app through my account regarding the earbuds, but I could not do it as it got rejected and I don’t blame the seller because it was the same seller who sold me the iPhone 11pro last year. According to my suspect, it would be the delivery guy because he keeps ignoring my call and then later when I called him again and again instead of him his friend pick the call and talk to me. I asked him several times regarding his name and details that you would never give his details and ask me who asked for it. I told him that I was going to file a suit against him as well as the Flipkart company. But he never told me his name and his details and cut my call. Instead he told me to go and complain in the Kamla Palace where there is Flipkart courier centre. After so many call at times he never pick up my call. So he’s the suspicious person regarding this fraud situation.
I again called the customer care And was told that she have tried to put the complain and for the return, but it got rejected again and again so she said that I should place the return option but it happened the same way to get rejected. She told me that within 24 to 72 hours, I would receive a mail where I should raise my complain and then it will be all sort out. But since my email ID was not updated I did not received the email. So right after 48 hours and above, I asked the customer care to call me since it was emergency. But
The call got disconnected. So again I asked the other customer care to called me and I reported the same issue to him. He even asked me to give him 24 to 48 hours regarding the issue. He told me the same that Ill received an mail but I didn’t even after I updated my email id . But I didn’t recieve a mail till now and its already 50hours. Thats the reason m writing it to you. As i was told to report it to this mail. I have already waited for almost a week and i have lost patience. M sending all the evidence of this situation and so if within 2days I didn’t recieve my refund, i will take the case to the court as m already a lawyer. Please investigate and the other evidence you can find it in the audio of the flipkart as everything gets recorded. its been already been more than 6 months and no action has been taken yet

I ordered a product from flipkart 'Ziraat High Quality Mirror Gold Rubix Cube 3x3 High Speed Magic Puzzle Cube (1 Pieces)' at discounted prize on 5 April, 2022 and flipkart promised to deliver it on 21 April, 2022 but unfortunately they had cancelled it on 9 April, 2022 with the statement 'Since the item went out of stock, it was cancelled.'
When I ordered, the product is in stock so they don't have any right to cancel it.
I request you to solve this as soon as possible because I really need my order, I'am details below:-
Order ID - OD[protected]
Refund ID - CR2204091716293430029407
Refund ID - CR2204091716296479664607

My name - sohanlal
my number - [protected]
my email ID - [protected]@gmail.com
Sir I have order adidas shoes on flipkart. I have size fit issue inside it. That's why we wanted to return it. But we didn't get the approval even after trying 3-4 times and my account was blocked due to which I lost ₹4199. Please unblock my account. Due to which I can return the original product.

I have ordered motoG31 mobile in FLIPKART website on 07.04.2022 (Order No : OD[protected] and delivery date promised was 08.04.2022. On 08.04.22 at 12.45pm delivery person reached my house street and informed me by call to keep my exchange mobile ready by resetting the same. Iam waiting whole day, but delivery didnt reach me back until night. In intermediate time, I have called the delivery person more than three times i hope, each time he gave a rude and irresponsible reply. It seems that he have no intention to do his delivery on time. I have contacted flipkart customer care and explained the issues around 6pm. But nothing worked for me. Flipkart simply closing the complaints as resolved. Also as a surprise, after making complaints, expected delivery date of my ordered product was extended by flipkart/its delivery partner to 14.04.2022. Flipkart have no track or control over its delivery partners. Its seems not a fruitful thing from flipkart end. Feeling very tired on repeated useless calls with flipkart customer care

Hello sir/Madam,

Since more than 20 days am waiting for my product still it is not delivered. Customer care guys are simply disconnecting the call without proper resolution. Am fed up with calling again and again to your great service team. Kindly look into the issue and provide us resolution ASAP.

I placed an order for realme 9 pro plus on 3th April and was delivered 9 pro on 4th April. I immediately placed an return for the product and provided all the necessary documents to the Flipkart team and contacted many times with the customer care and still my return request was rejected on 9th April

I purchased symphony cooler on 13th March from flipkart
Order ID - OD[protected]

As it is not working, I want to claim 3rd party insurance for repair and for this I need to provide the invoice copy.
After chasing flipkart for about a week, they still couldn't provide me with the invoice copy and I now have to bear all the repair expenses as I no longer can claim insurance.
Very disappointed in the way they store important customer documents.

My SATYANARAYAN HANDLOOM by Bhagalpuri Chadar Solid Queen Top Sheet is also not returning from many days and Now time out

My dull chadar is also not returning from many days, due to very small and not proper of cotton cloths.

When I buy electronics items mouse but when I received a product is a default not working properly and the button problems.

and my return canceled automatically, I called many times approx 10 plus times, and he/she said give me 2 minutes I'm checking now he/she can't reply to any things and kept silent no response from Flipkart.

I have Order One Meco Digital 81 USB Multimeter with PC on dated[protected]. But Delivered iproduct is different as per my Order. Invoice is generated Meco Digital 81 USB Multimeter with PC and inside box product is Unity make Model DT 9205A. product name is printed Meco Digital 81 USB Multimeter with PC on Flipkart Packing but in side box product is Unity make Model DT 9205A. I was requesting complaint same day for replacement. replacement request received customer care three time but first time replacement delivery boy refused replacement and told me you are wrong complaint login, advise me you needs to again login make & model different complaint. I have login Complaint again but no buddy came from Flip kart and updated massage is Item Missing on my Flipkart massage box. again 3rd time login complaint to flip kart customer care but again no buddy came and Complaint request closed.
Still more than 25 days goes, and my paid amount Rs 4199/-but delivered product is Unity make Model DT 9205A and not replaced.several time contact to Flip kart customer care but after listen my Order issue they are cut the call, I have attached delivered product of pic.
Kindly help to resolve issue
Regards

Hari Om
Contact: [protected]/[protected]
Email: hari.[protected]@outlook.com

I placed order by paying 4300 for new apple i phone. I lost my money and order not placed

I have received wrong color of the shoes against Order OD[protected] and I have raised this concern again and again but no resolution has been provided. I am getting a standard template from Email team that Seller and Courier Team has notified that product was intact while delivery then how did I receive the wrong product? If the mistake happened from Seller or Courier Partner, why should I be suffering? Also, what is the new policy Flipkart has framed to ask ID details - under which government regulation Flipkart is authorised to ask such details?

Purchased an led tv under Flipkart-Jeevees complete protection. After 2 years its panel become complaint. I informed that their customer care. A service technician came after a few days and picked up TV for service. After that no updates or reply from Flipkart/Jevees. It almost gone past one month.

1). Order ID: OD[protected]
2). Refund ID:[protected]
3). Refund ID:[protected]
4). Refund ID:[protected]
5). Refund ID:[protected]
I have 5 orders to be picked up but after getting an SMS -OUT for PICK-UP, their logistic team will cooly send an SMS stating pick-up canceled as you decided to keep it. However, I have not canceled any pick-up requests.

Yet again Flipkart has a pick-up issue. And because of this, a refund amount of around 2000 INR has been stuck. Kindly look into this and please resolve the issue. I don't want to get stuck for another 14-20 days for this again.

As I ordered from Flipkart it is not delivered to me but marked as delivered as Money also deducted from my account I need my refund

I bought Samsung f62 phone from a dealer in secundrabad last year. Now my phone has been locked since yesterday as it wants me to make some payment.
Firstly I don't understand why I have to make this payment.
Secondly I dont have any link to make payment as the phone order is not showing in my flipkart app.
Please advise or rectify my problem as customer care No is not responding as it is only asking order No which I dont have since not purchased on flipkart app.

Regards
Tushar Sapru
Mob No [protected]

I have ordered a top from Flipkart on 21 Jan and it was delivered to me and due to some problem with the top I place a replacement request and the top was collected by a delivery executive. The replacement order was supposed to be delivered by Feb but it's been more than 2 month and till now I have not received my order or money.
And when I trying to contact them via their messaging service then they are lining me with a call and them about the order they tell me that the issue will be solved till a certain time.
Please solve the problem as soon as possible.
Or i have to take the issue to another level.

Dear Parveen,

Greetings from Air India!

We acknowledge the receipt of your mail and apologize for the unintentional delay in responding to you.

As you have booked the ticket from travel agency, kindly inform your travel agent to contact Air India Sales team for the refund process as the refund of the booking made from the third party can only be processed by the Air India sales team.

For any further assistance we would be glad to assist you.

Thank you for connecting Air India. Have a Great Time!

Regards,

Sayali

?Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 17/2/2022 12:16 pm
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Dear Team,
Good Day !!

Still i am waiting for my Refund.

Regards
PARVEEN

On Sat, Feb 12, 2022 at 11:19 PM Air India wrote:

Dear Sir/Ma'am,

?

?Greetings from Air India!

?

Please accept our sincere apologies for the unintentional delay in response.

?

?With reference to your email, we hope your query has been solved. If you have any concerns kindly contact us back through e-mail or contact us on our customer care number[protected].

?
We deeply apologize for the inconvenience caused to you.

?

?Thank you for writing us. Have a great time!

?

?Regards,
Rashmi
Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 29/1/2022 8:38 am
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Pls attached the ticket
M [protected]

On Thu, 27 Jan 2022, 13:48 Air India, wrote:

Dear Parveen,

Greetings from Air India.

It is our pleasure to help you with your query.

With the reference to your email, we request you to kindly provide us the PNR Number and the e-ticket number starting with 098(13 digits) for us to retrieve the reservation and assist with your query.

We are looking forward to your reply.

Thank you for contacting Air India

Regards,
Vaishnavi
AI Contact us team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 24/1/2022 10:43 am
To: [protected]@airindia.in
Subject: Fwd: Reg. Cancellation and PNR Change

adding Flikart Team

[protected] Forwarded message[protected]
From: Parveen Kumar
Date: Mon, Jan 24, 2022 at 10:15 AM
Subject: Reg. Cancellation and PNR Change
To:

Dear Sir, ,

PNR No. Z0R0F
Flikpkart booking id :[protected]


Please cancel the Air Ticket of 2 Passanger out of 3 due to 2 passanger are Covid Possitive.

Covid Possitive Passanger are :-

A) Mr. Gurcharan Singh (Report attached)

B) Mr. Akira Ishikawa (Report Attched)


Passanger will Fly (Covid Nagetive) = Mr. Akhil Awasthi


I have already requested to Agent Flipkart/clear Trip and they are suggested to Change the PNR No. through Airline so that cancellation/Refund process will Process.

Parveen
M-[protected]

ref:_00D2v1u6V0._5002uQsXIC:ref

Parveen Kumar

Mon, Feb 28, 3:50 PM

to cs-travel
Dear Team,
Please check the below mentioned mail.

Regards
PARVEEN
M-[protected]
Parveen Kumar

Mon, Feb 28, 3:51 PM

to travelcustomersupport
Dear Team,
Good Day !!

Please check the below mentioned mail.

Regards
PARVEEN
M-[protected]
Parveen Kumar

Thu, Mar 10, 5:35 PM

to travelcustomersupport
Dear Flipkart Team,
Please check the below mentioned team and update the status of my Refund.

i am unable to understand the following points :-

A) i submitted the cancel request dt on 24th Jan'2022 at 7:00 AM and Flight Time was 1:30PM and why Flipkart Team submit the Cancel request to Airline dt on 26th Jan'2022 ???????????????? (Is it my Fault).

B) I shared the passenger covid report also dt on 24th Jan'2022 in the Morning at 7.00 AM and clear mentioned in the mail "Pls Cancel the Ticket" now team ia making the excuse like we received only covid report.

C) i already received the 7-8 call from Flipkart Team and thay always making the different different excuses like

Flipkart Team did not received the any cancel msg from you in written (i have proof also)

Flipkart Team did not received the call from your side (i have proof also)

Flipkart Team did not get the Refund from Airline and and we will not give the refund.(is it my Fault if flipkart team contact after 2 days)

Now the my questions are:-

Why Flipkart Team not contacted to the Airline before departure of Flight.

Why Flipkart Team not contacted with me on time.

Why Flipkart Team not contacted to the Airline dt . on 24th Jan.(Same Day) it is chances to get the Refund.

Flipkart Team suggested me, Pls contact to Airline and Cleartrip, This is not my duty if i have to contact than why you are taking the chrages anyway i contacted (mail to airline and cleartrip also dt on 24th Jan'2022) but still my Refund is pending.

I want to my Refund otherwise i have to raise the complaint on Conusmer court.

Once check, How much Business i am giving on the monthly basis to the Flipkart.

Regards
PARVEEN
M-[protected]
Parveen Kumar

Wed, Mar 23, 5:29 PM

to travelcustomersupport
STILL WAITING FOR REPLY AND REFUND.

On Thu, Mar 10, 2022 at 5:35 PM Parveen Kumar wrote:

Dear Flipkart Team,
Please check the below mentioned team and update the status of my Refund.

i am unable to understand the following points :-

A) i submitted the cancel request dt on 24th Jan'2022 at 7:00 AM and Flight Time was 1:30PM and why Flipkart Team submit the Cancel request to Airline dt on 26th Jan'2022 ???????????????? (Is it my Fault).

B) I shared the passenger covid report also dt on 24th Jan'2022 in the Morning at 7.00 AM and clear mentioned in the mail "Pls Cancel the Ticket" now team ia making the excuse like we received only covid report.

C) i already received the 7-8 call from Flipkart Team and thay always making the different different excuses like

Flipkart Team did not received the any cancel msg from you in written (i have proof also)

Flipkart Team did not received the call from your side (i have proof also)

Flipkart Team did not get the Refund from Airline and and we will not give the refund.(is it my Fault if flipkart team contact after 2 days)

Now the my questions are:-

Why Flipkart Team not contacted to the Airline before departure of Flight.

Why Flipkart Team not contacted with me on time.

Why Flipkart Team not contacted to the Airline dt . on 24th Jan.(Same Day) it is chances to get the Refund.

Flipkart Team suggested me, Pls contact to Airline and Cleartrip, This is not my duty if i have to contact than why you are taking the chrages anyway i contacted (mail to airline and cleartrip also dt on 24th Jan'2022) but still my Refund is pending.

I want to my Refund otherwise i have to raise the complaint on Conusmer court.

Once check, How much Business i am giving on the monthly basis to the Flipkart.

Regards
PARVEEN
M-[protected]

On Mon, Feb 28, 2022 at 3:51 PM Parveen Kumar wrote:

Dear Team,
Good Day !!

Please check the below mentioned mail.

Regards
PARVEEN
M-[protected]

[protected] Forwarded message[protected]
From: Air India
Date: Thu, Feb 24, 2022 at 7:35 PM
Subject: Re: Fwd: Reg. Cancellation and PNR Change
To: [protected]@gmail.com

Dear Parveen,

Greetings from Air India!

We acknowledge the receipt of your mail and apologize for the unintentional delay in responding to you.

As you have booked the ticket from travel agency, kindly inform your travel agent to contact Air India Sales team for the refund process as the refund of the booking made from the third party can only be processed by the Air India sales team.

For any further assistance we would be glad to assist you.

Thank you for connecting Air India. Have a Great Time!

Regards,

Sayali

?Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 17/2/2022 12:16 pm
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Dear Team,
Good Day !!

Still i am waiting for my Refund.

Regards
PARVEEN

On Sat, Feb 12, 2022 at 11:19 PM Air India wrote:

Dear Sir/Ma'am,

?

?Greetings from Air India!

?

Please accept our sincere apologies for the unintentional delay in response.

?

?With reference to your email, we hope your query has been solved. If you have any concerns kindly contact us back through e-mail or contact us on our customer care number[protected].

?
We deeply apologize for the inconvenience caused to you.

?

?Thank you for writing us. Have a great time!

?

?Regards,
Rashmi
Air India Contact Us Team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 29/1/2022 8:38 am
To: [protected]@airindia.in
Subject: Re: Fwd: Reg. Cancellation and PNR Change

Pls attached the ticket
M [protected]

On Thu, 27 Jan 2022, 13:48 Air India, wrote:

Dear Parveen,

Greetings from Air India.

It is our pleasure to help you with your query.

With the reference to your email, we request you to kindly provide us the PNR Number and the e-ticket number starting with 098(13 digits) for us to retrieve the reservation and assist with your query.

We are looking forward to your reply.

Thank you for contacting Air India

Regards,
Vaishnavi
AI Contact us team

[protected] Original Message[protected]
From: [protected]@gmail.com [[protected]@gmail.com]
Sent: 24/1/2022 10:43 am
To: [protected]@airindia.in
Subject: Fwd: Reg. Cancellation and PNR Change

adding Flikart Team

[protected] Forwarded message[protected]
From: Parveen Kumar
Date: Mon, Jan 24, 2022 at 10:15 AM
Subject: Reg. Cancellation and PNR Change
To:

Dear Sir, ,

PNR No. Z0R0F
Flikpkart booking id :[protected]


Please cancel the Air Ticket of 2 Passanger out of 3 due to 2 passanger are Covid Possitive.

Covid Possitive Passanger are :-

A) Mr. Gurcharan Singh (Report attached)

B) Mr. Akira Ishikawa (Report Attched)


Passanger will Fly (Covid Nagetive) = Mr. Akhil Awasthi


I have already requested to Agent Flipkart/clear Trip and they are suggested to Change the PNR No. through Airline so that cancellation/Refund process will Process.

Parveen
M-[protected]