Flipkart Complaints & Reviews

Hi, I have been Flipkart customer for almost 8 years now. My account has been blocked. I reached to customer car executive on 22nd March. They told that issue will resolve by 26th March. But to my surprise it hasn't been resolved. It's pathetic. I request you to unblock my account. Ans please do take necessary steps. Your earliest action is highly appreciated.

Thanks & Regards
Mujeebur Rahaman, Oomerbad.
Tirupattur District, Tamil Nadu.
Pin 635808

I am trying to change my email address on the Flipkart account but it is asking the otp from the old and the new email, but if i have no access to older email thats why I want to change the email.
I have my balance in the Flipkart gift card and i am not able to use it just because they need email verification not mobile verification.
Please help me i have everything but not the older email address....

Sir I had ordered Sonata watch but to unavailable as I was out of town the order had been returned I kindly request you to arrange a delivery again my phone number is [protected] as I want to share it with delivery boy I again request you to arrange for delivery again

I have realme X7 pro 5g mobile IMEI no. [protected] is blocked by Flipkart. I purchase mobile from shop with cash payment . Msg display that as the payment due under this plan has not been made with stipulated time. I have don't order I'd no. Or bill. So kindly solution my problem. Any other mathod for payment

Hi

This is regarding order # OD[protected].

I received this order on 21st Mar and there is 1 item missing. The item which is missing is Duke kaju cookies, which cost me re. 1 after adding certain amount of items in my order. I added few items which were on bit higher rate then on other shopping portals. But I thought if I get that 1 re. Offer then it will balance the average price. You have not delivered the item which was balancing the kart price, now I am in loss.

Let's say: I am selling you an item 'A' for 100 rs and saying buy this item from me and I will give you item 'B' for 5 rs. You know that 'A' is available in market on 80 rs and item 'b' on 40 rs. So you thought ok, if I will buy these products from this vendor the total cost (rs. 105) will be less than from other vendor(rs 120). But after purchasing if I will say that I am really sorry I cannot give you item 'b', but I can refund you 5 rs., what will be your reaction same is my reaction after hearing the same response from your customer care executives, they are saying that I will get refund of 1 rs. Is this justify in any way.

Whenever, I talked to your customer executives for this issue, they ALL were agreed with my point and agreed that I should get refund of 60 rs but they don't know how I will get my money back. I have recordings of all those conversations. If you want I can share all those recordings with you as well. Now, here is the issue:

I just want you to deliver that item or refund the actual amount i.e. 60 rs.

I bay a watch from flipkart that watch not fit on my hand that's why i want to return the watch but flipkart don't return the watch.i want my money back .so help me sir/mam.

My order no. Is OD[protected].
I purchased yellow top from Flipkart on 21st March..But top quality is not good so I wanted to return the product.I raised a return request but they didn't picked up my product yet..I complained so many times on Flipkart but they are extending my date day by day and giving excuses. Now filpkart services is going poor day by day. Now I'm never gonna buy anything from Flipkart

Order Id OD[protected]

I have ordered via Flipkart but order cancelled without my permission and improper reason after 7 days of ordering

I request Flipkart to kindly pay compensation for this order as it is against consumer rules and regulations

My name is SOWMIALAKSHMI, I have recently purchased Crusial 16GB DDR4 Ram, first time the seller (TGEITMALL) sent me USB audio card.

Then I raised the complaint to Flipkart return, but they denied because this seller not allowed for return only replacement. After they replaced the product today(1st April 2022) now they sent me old generation unpacked un named without box DDR3 RAM.

Again I have raised the complaint now FLIPKART mentioning this issue will resolve next few days.

I ordered a phone from flipkart on 22nd March, 2021 and the product got delivered to me on the next day. But the phone has got a faulty display problem because of which the screen flickers periodically and the phone becomes unusable at that moment. Since then I have raised 5 replacement request but it has been rejected by Flipkart. During the technician visit, the technician(from Jeeves, the company with which Flipkart has been tied with) himshelf assured there is a faulty display problem due to which the screen is flickering, but still then the replacement has been rejected for 5 times.

As a student I have to attend my online classes and check my emails, but because of the problem, I can't even attend my classes properly.

Further, I want to say that Flipkart has been torturing me since last 6 days of my purchase by rejecting my replacement request and ignoring my complaint. Now I want a refund/replacement for my phone from Flipkart.

I have ordered mobile phone on 22nd of march and delivery date was 24th later it got changed to 27th of march. But till 29th, it didn't ship also. So i cancelled the order. now i m asking for refund status they are telling it should reach to seller then the refund will initiate. Order was not shipped then y it should reach to seller. And it's almost 3 days i cancelled the order still there is no update regarding the refund and executives are telling to wait till6th April after that item will ship to seller. Please give me proper status of my order status and try to refund it as soon as possible.

Someone ordered sofa covers to my address nd gave my address nd phone number there but i didn't ordered that and the order shows on my flipkart account's order list and there is no return option. When the order courier agent came for delivery I was not there at my home my child received the order she thought I ordered something nd she pays the amount now I'm not able to return the parcel as there is no return option is given on flipkart i don't know how it's possible do somethin please!!!

I have made an replacement order for a refrigerator in Flipkart on 24-Mar-22, it was scheduled to deliver on 26-Mar-22.

From the delivery, the issue has started the delivery partner have humiliated me as he could not deliver the product due to its size and Flipkart not providing more than 2 men for delivering a product and asked me cancel the order and purchase smaller one, i have later requested and provided extra hand and made the delivery happen.

Second issue started when the whirlpool service engineer came for installation after Opened the package materials he found basic parts like Power Cord Wire, Relay OLB cover, Capacitor found Missing so the Installation Engineer from Whirlpool denied service due to defective nature and could not start the installation and warranty and request me to refund. He attested this issue on missing parts in the Job Sheet.

Since 26-Mar the issue is pending without any resolution, they initially asked 72 hours until 29-Mar and then postponed to 30-Mar and till today the issue is pending without any reply or resolution. Even I have uploaded the image proof of the back side of Refrigerator where parts missing and Job sheet from engineer which mentioned the missing of basic parts its still pending since 26-Mar.

Finally they have taken away working refrigerator and delivered a defective Whirlpool refrigerator.

This is one very worst customer service i have ever experienced from Flipkart, in future i will think twice or thrice to buy some thing in Flipkart.

Dear flipkart, my order id is FMPN[protected], ekart is showing it is invalid.
If I am not able to track but what is the guarantee that parts of my AC are not been replaced by seller, and the main thing is even flipkart customer care is also not able to track it even though it is shipped by Ekart.
What is the issue with you guys, and you are not allowing me to cancle my order.
What is this, it should be delivered today

Order Number :

Order ID - OD[protected]

Worth Rs.795/- ()

This order was placed on March 12th, 2022 ; with Flipkart

Flipkart was supposed to deliver the same by March 17th, 2022.

Then, Flipkart started postponing the dates by a day, two days and so on till today I.e March 31st, 2022 ; through the Messages and Telephone Calls.

I, too, tried to...

Hello Dear Flipkart Team.
I order all my stuff from Flipkart, And I am also happy with Flipkart. But for the first time after years of faith or trust, a fraud has happened to me. I have received empty box from Flipkart. I ordered Earbuds and didn't receive it. As at the time of delivery we cannot open the product and check.The product was completely sealed from above like every time but the packaging was open from inside.
I am basically a regular customer of Flipkart and prefer to order products from Flipkart itself. But if this type of fraud happens with customers then I will have to order from some other shopping site.
Today Flipkart is because of the trust and faith of the customers. And I guess you wouldn't want to lose your regular customer.
Dear Flipcart Please Refund My Money Back.
Order Number: OD[protected]

I have ordered a fitbit versa 3 from Flipkart..it got delivered to me on 16th march but the package was not sealed pack...it was open..so i opted for replacement and then i got my replaced packet on 19th march which was completely empty...i was complaining to flipkart customer care..and everytime they request a return request formy product but everytime it gets rejected...fitbit versa 3 is of 17000 rupees...so please help me file a complaint and get my money back!

I ordered an air conditioner from flipkart with great confidence which was delivered to me on 25/3/2022. Next day when the people who came to do the installation unboxed the air conditioner, at that time we saw that the ac is old which is used or scrap and indoor and outdoor of different brands in which I have shared the images. I have put for replacement on the same day but till now I am not getting any update, my time and money both is getting wasted. Please help .

Dear Sir,

This is regarding a Flipkart order with order ID OD[protected] of the amount of Rs 15040 paid through an SBI debit card. The order was placed on 20 March 2022. Due to some reasons, the order was canceled by me on the same day. As per the information provided by Flipkart the refund was processed on 20 March 2022. The amount should have been credited to my account by 22 March 2022 as per Flipkart. But the refund amount has not been transferred to my account till today.

For this problem, I raised an issue with Flipkart customer care. And here comes the unexpected series of events.

After multiple follow-ups with the Flipkart call center, I received a mail to share my debit card statement in pdf statement. (Account statements were already shared two times). The statement was asked to submit within 48 hours. I sent back the requested statement immediately within 30 minutes.
After that, I never received a response from Flipkart.
After multiple attempts, I was able to talk to a so-called senior executive on 28 March 2022. He provided me an ARN number of six digits stating me to connect to my bank as they have processed the refund (ARN 730274 ). And disconnected the call rudely. I contacted my bank and they are unable to track that number.
Then on 29 March 2022, I again talked to Flipkart, this time the executive said that the previously provided ARN was not correct and gave me a fresh 20 digit alphanumeric number ({PZT[protected]K1E404}). Again I contacted my bank and like before the bank has no clue about that number.

My concerns are:
1 Why the account has not been credited if Flipkart has made a successful refund transaction?
2 Why Flipkart has provided me a wrong transaction reference number? Is it a joke?
3 How can there be two transaction reference numbers for a single transaction.
4 Why Flipkart is disconnecting my phone calls to their customer care?
5 When will I get my refund amount back?

Tracking Id showing .oops there seems to issue with tracking Id. ..
No updates. FMPN[protected] this is the tracking id