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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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R
Rishab88
from Shahdol, Madhya Pradesh
Mar 20, 2022
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Website: Flipkart

Hello...
I am Rishab tripathi. I have activated flipkart pay later on my account. I have paid the sum of Rs.1075 on 03/03/2022. The amount is being deducted from my bank account. Since i had made a payment through phone pay, it clearly states the amount is being received by flipkart and even my passbook entry shows the transaction was successful. Even after sharing UPI ID, Phone Pay transaction ID, it is not updated on flipkart. I am totally upset and disappointed by customer service. I please request to solve my issue as soon as possible.
P.s : I have been charged penalty.
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    E
    EGreen
    Mar 20, 2022
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    My return of the order is accepted but the company is not picking up the order and it's been almost a week now. Return id[protected]
    Flipkart customer support has been notified about the posted complaint.
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      A
      aabhishekporwal
      from Bhopal, Madhya Pradesh
      Mar 19, 2022
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      The company didn't deliver the product but took my product for exchange saying that we will deliver the product but they didn't deliver the product. They said that we don't have the product available now so we will provide you refund for your exchange product and as a compensation you will be given a 10% gift voucher of your order. Their senior agent Sourabh wrote everything in an incident IN[protected] and assured me that they will provide refund & gift voucher within 1 day.

      They didn't credit any of them and its been 5 days I have been contacting them and they say we will look into it. They are mentally draining people and say the same thing everytime.

      Please help here.
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        S
        Saunak Roy
        Mar 19, 2022
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        Resolved

        Address: Library Road Talikhola

        Flipkart refusing return of product as item tag was not present at the time of return but the item item tag was not present in the packet. I feel cheated. Help immediately

        Phone number: [protected]
        Jul 5, 2022
        Complaint marked as Resolved 
        took to twitter
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          B
          Bipra Pratim Paul
          Mar 19, 2022
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          I received a defective product.
          1. The fingerprint sensor is not working.
          2. Calls are dropping. Network issue in phone.
          3. Phone is extremely slow and hangs a lot.
          However, even after trying to communicate the same with Flipkart, they are not responding and not trying to help in anyway.
          Flipkart customer support has been notified about the posted complaint.
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            V
            vikram138
            from Ahmadnagar, Maharashtra
            Mar 19, 2022
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            Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru560103

            I have had four fraudulent transactions done and have used it on flipkart by some unknown person with my credit card whose last four digits are 8892 which i have had saved in my account related with flipkart on the early hours of 20/02/2022 started at 02:09 to 02:16 each of 4950/- and a total of four transactions of all totalling 19800/-.
            these all four transactions have not done by me or my family and are all fraudulent transactions.
            I have raised an issue by calling the customer care center of flipkart whose number is IN[protected].
            Please help me with this.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Spidoxtreme
              from Kolkata, West Bengal
              Mar 19, 2022
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              Address: Kolkata
              Website: Flipkart.com

              I purchased a iffalcon TV (50 inches) from Flipkart app on 28th of February 2022, it was scheduled to be delivered by 1st of March. The delivery did not happend on 1st. I was told that the issue will get resolved by 5th of March but again it did not happened by 5th, thereafter they said by 10th it will be resolved but It did not happen by 10th as well. Next they gave me date of 15th, then 16th then 17th and now on 19th they are asking me to cancel the order and reorder it from the website. Its not feasible for me to reorder as the price of the tv has increased. I had to cancel my other personal travel program due to the scheduled delivery. This is the 3rd class service provided by Flipkart, no help recieved by the customer care support.

              My Flipkart Order ID - OD[protected]

              I raised the complain through customer support, but they did not help me at all. I raised again to social media team but they also did not help me and just gave me fake promises. I was left with no other option but to raise it to this platform.
              Flipkart customer support has been notified about the posted complaint.
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                M
                Mahachaithu
                Mar 19, 2022
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                Address: [email protected]

                I have ordered 5product all together in flipkart on 11 March 2022 and I have planned to cancel 1 product out of 5 it was asking me to cancel all then I given ok and everything was cancelled and unexpectedly on 12th March 2022 morning I got message in that 3 of the product was out for the delivery and delivery boy called and I refused to accept the product even I shown the status of the order cancelled and he was forced me and accept the product and he told by the app u can make return I will only come and pick up he said because of he brought the order from the hub and then I was keep on trying to reach the customer car multiple times the executives are not giving proper response and they r disconnecting the calls and keeping the call hold and simply telling me to wait system not got updated but in the app itself showing request will take max 4hrs to cancel and initiate the refund. Seriously i fedup and lost my patience i keep on calling and waited 4days even in I accepted one of the product also and asked to send me the installation person for that also they r not helping this is really unfair and not able to accept and I can’t wait anymore and I have investmented totally 50+k to these products and who will waste money and time.seriously I lost my patience at least here i am expecting some of the resolution pls do the needful. They can take the product immediately and ask them to refund it or send me the installation person even I lost the excitement I don’t want the product anymore and even I don’t want to be as plus member with flipkart.I lost trust on flipkart I was keep on ordering more products for my entire family too.Hereafter I don’t want anything from flipkart and I will not refer to anyone.Pls do the needful for my money.
                +2 photos
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                  D
                  devarshi thakar
                  from Ahmedabad, Gujarat
                  Mar 19, 2022
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                  Address: A-404, Swarnim Square, Malabar County road, SG highway, Ahmedabad

                  Product delivered on 15-Mar-2022
                  Initial installing eta :17-Mar-2022
                  Post that whenever I connect with customer care - they say to wait for 24-48 hours.
                  Complaint already escalated multiple times.

                  I am yet to get any comm from Flipkart by when it will be installed.

                  Further, if I ask them to get it installed from other electrician, then they say that in that case if issue is found then product can not be returned.

                  I would be grateful if can get resolution.
                  Flipkart customer support has been notified about the posted complaint.
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                    F
                    franklobo46
                    from Mumbai, Maharashtra
                    Mar 19, 2022
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                    Address: mira road

                    Hi, i have purchased a philips tv from
                    Flipkart and didn’t receive installation service till now. It’s been 5 business days, i have received my ordered tv.

                    I have received tv on monday15.03.2022 and still it is remains as packed.

                    I am complaining flipkart to give us installation asap.

                    Reach out me on this number for installation: [protected]

                    my mail id : [protected]@gmail.com
                    Flipkart customer support has been notified about the posted complaint.
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                      D
                      Deepanshu Saini
                      from Delhi, Delhi
                      Mar 19, 2022
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                      Website: Flipkart

                      I was ordered a mobile phone oppo a16 4/64 on 12th March 2022. I got a wrong product hanger instead of mobile. It was delivered on 16th march 2022. I raised issue many times but it rejected. I frustrated now. I call coustomer care executive and said I want to talk to senior but there is no response from other side. Here's my details.
                      My order I'd- OD[protected]
                      My product name oppo a16 4/64 royal gold
                      Price-11974rs
                      My name- Deepanshu Saini
                      My phone number- [protected]
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Mar 21, 2022
                      Updated by Deepanshu Saini
                      Flipkart rejected my complaint.
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                        S
                        Souvik Tripathy
                        from kolkata, West Bengal
                        Mar 19, 2022
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                        Address: bengaluru

                        I placed an order online in Flipkart of an item (Wakefit Organza Plus Engineered Wood 4 Door Wardrobe (Finish Color - Columbia Walnut, Mirror Included, Knock Down)) on 9th March 2022, when I received the product on 13th March around 11.30 AM I found the product is broken and damaged completely. The technician who came for the product installation took the snapshots and sent to his team for the resolution. From that day onwards I am chasing Flipkart as well as Wakefit but I am getting no resolution from the them. I placed a return and refund request multiple times but my please is neglected and they are giving false promises and hopes over the call. Flipkart Complain ID : IN[protected] I am completely shattered, harrased. I wasted so much of my valuable time chasing these people.
                        +1 photos
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                          S
                          Sudhakar Mavuri
                          Mar 19, 2022
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                          My order was cancelled without any notification.
                          Actually i ordered smartwatch in offer price but today price increased. Flipkart says they are unable resolve my issue
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            Siraam Hussain
                            from Kannur, Kerala
                            Mar 19, 2022
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                            I have a complaint to register with reference to my order number OD[protected] as I have recieved an empty box without any item on it. I would like to register a complaint and take necessary actions on it as I have heard so many similar cases happened from flipkart and till now they are not doing anything for this problem.
                            Flipkart customer support has been notified about the posted complaint.
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                              T
                              T Brahmendra
                              from Nellore, Andhra Pradesh
                              Mar 19, 2022
                              Resolved
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                              Resolved

                              Address: pincode - 524314

                              Registered mobile number - [protected]
                              Order ID - OD[protected]
                              Product details

                              1. Product Ordered - 09.03.2022
                              2. Product delivered - 12.03.2022
                              3. Installation scheduled - 13.03.2022
                              Installation cancelled by Jeeves tech staff because of the product manufacture defects identified by them on 13.03.2022.

                              We applied for a return and replacement two times. But two times they cancelled the return and replacement. We contacted flipkart customer care and Jeeves consumer service provider so many times, but no one has not rectified our issue.
                              Mar 21, 2022
                              Complaint marked as Resolved 
                              Jeeves technician and installation staff not installed the product. And they said the product has manufacturing defect and apply for return. Recently Flipkart team visited and installed the product.
                              Flipkart customer support has been notified about the posted complaint.
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                                E
                                Ekalaivan Chidambaram
                                Mar 19, 2022
                                Resolved
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                                Resolved

                                Recently I bought a poco f3 gt mobile from the Flipkart app, on the first use I felt it has too much heat. So I have requested for replacement, on that process a representative called from Flipkart and gave me a list of procedure to resolve the problem, I have followed all those instructions bul till not solved my issue, so I have again requested a call from Flipkart customer care. No the representative gives me the same procedure, I told him I have done this earlier and that not resolved my problem, this argument goes a hour, finally I accepted second procedure and done the same, again I requested for a call but the return request accepted without any calls, but the return scheduled for 18th March, one week duration, on the next day of my return date which is fixed by Flipkart I have got the message saying return or replacement cancelled, and my return policy date of 7 days already completed. I am not able to return or replace my product. On the day I have requested for the call from Flipkart customer care, the representative said wait a moment will get back to you. But I have waited for 15 mins no response from that end and call still continues, worst ever feeling from Flipkart, such a bad domain Flipkart
                                Apr 23, 2022
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 20, 2022
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  V
                                  Vaibhav Burgute
                                  Mar 19, 2022
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                                  Address: Wagholi pune

                                  My order jn not delivered but status is showing product is delivered
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                                    Y
                                    Yogesh Mathur hi ihh
                                    Mar 19, 2022
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                                    My ac was installed by authorized technicians but it is showing in the app that the installation was cancelled
                                    Flipkart customer support has been notified about the posted complaint.
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                                      S
                                      Suryarout
                                      from Balangir, Odisha
                                      Mar 18, 2022
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                                      Address: Delhi

                                      I just order whirlpool side by side fridge from flipkart on dated 12 march 2022 and the product sold by the seller omnitech when i got delivered the product it damaged from all theree cornor side and same time i uploded the image in flipkart but they delaying the replacement neither any update from seller nor flipkart as i trusted a lot flipkart but finally i got cheated by flipkart and the associated the omnitech company . I hope i will get the solution as i have invested a hugh amount of money in fridge
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Kiruthika Vijayan
                                        from Tindivanam, Tamil Nadu
                                        Mar 18, 2022
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                                        Product Name:GIONEE Max Pro(Blue, 32 GB)
                                        ORDER ID:OD[protected]

                                        Above product has been ordered and recieved on March 4th 2022. and the return has been raised on 10th March 2022.

                                        Buggy product has been delivered to me and return request is even getting rejected without even trouble shooting.

                                        After a week now return request is rejected with statement that "issue resolved by troubleshooting ", But no trouble shooting is done so far.

                                        Flipkart is providing false statements to the consumer,

                                        Expected resolution:
                                        1. Replace the product
                                        2.Refund the money for product.
                                        Flipkart customer support has been notified about the posted complaint.
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