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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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B
Bablu890
from koraput, Odisha
Mar 28, 2022
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Address: Pujariput Back side of Girls High School Koraput

I have created flipkart account with a mobile number [[protected]]. A few months ago I lost my mobile phone and my number.

The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
Flipkart customer support has been notified about the posted complaint.
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    Y
    ypratish
    from Navi Mumbai, Maharashtra
    Mar 28, 2022
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    I am Yogita Khandekar, I have ordered the product on 7th Mar 2022 from flipkart and due to some personal issue I have returned the product on 8th Mar 2022. Flipkart has initiated the refund amount of Rs 729 on 12th Mar 2022 still its not credited to my account. The Refund reference no is 85215222071210541998515.

    Please help to get the refund to my account

    thanking You...
    Flipkart customer support has been notified about the posted complaint.
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      PolicherlaShashank
      Mar 28, 2022
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      I have ordered the product on 25th mar and assured delivery date is 28th mar, but still the product is not even shipped. When I contacted Flipkart team, they are saying that product will be shipped on 31st of mar and post that your order will be delivered.
      Flipkart customer support has been notified about the posted complaint.
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        N
        NehaMishra1997
        from New Delhi, Delhi
        Mar 28, 2022
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        Someone has unauthorized ordered from Flipkart through my Phonepe wallet on 28.03.2022. The order ID for the transaction is PZT[protected]DJFJR01 and Phonepe transaction ID is P2203280708407653085000. Please cancel the order so that my amount is returned to the wallet.
        Flipkart customer support has been notified about the posted complaint.
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          G
          Ganesh Pedapati
          Mar 28, 2022
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          Website: Flipkart.com

          I have created flipkart account years ago with a mobile number. I've lost my mobile with the registered sim in it. I didn't tried to get the same number back.
          The main problem is when I tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.
          Please do suggest me to update my new mobile number to my flipkart account.
          Flipkart customer support has been notified about the posted complaint.
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            J
            Jaivendra Kumar Tripathi
            Mar 28, 2022
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            Address: Village - Manikaura kala, Post-Munderwa, District - Basti, Uttar Pradesh

            Mai apne order ko receive kia jo flipkart per se kiya tha. Or jab order receive kiya to box pack tha lekin vo khali tha or delivery boy ne complain kiya mere hi mobile se. Lekin vah complain rejecte kar diya gaya. 7 din ka return ka option tha lekin koi sunvai nahi hui aaj return policy expire ho gaya. Lekin 4 bar return request reject kar diya gay. Or problems ki sunvai kahi nahi hui.
            Flipkart customer support has been notified about the posted complaint.
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              H
              himanshu2504
              Mar 28, 2022
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              I purchased a sandisk memory card for Rs 999 Order ID : OD[protected] and received a fake product on 6th Mar 2022. Even though the product had 7 days Replacement policy, and I had immediately reported the issue, Flipkart has not helped me.

              I have been trying to return the duplicate / defective product since 7th March but flipkart is not arranging for pick up.

              Duping customers of hard earned money. I have been calling them continuously but no help.

              Resolution expected : I want refund of my money or atleast delivery of original product by Flipkart
              Flipkart customer support has been notified about the posted complaint.
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                M
                Mar 27, 2022
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                Website: www.flipkart.com

                I have purhcased i kall mobile on march 6 though online and got it delivered on 11th march 2022. On the same day have given a refund request since we have a over heating, the technichian visited on 14th march and my refund rejected again raised a complaint on 14th march and techician visit again happend on 16 march. Again refund rejected. They are not considering the overheating issues. And several times contacted the customer care now they have close the file has return date over. I dont want to use a defective prodcut. Kindly take back the produt and return my money. My mobile [protected].
                Flipkart customer support has been notified about the posted complaint.
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                  C
                  Chiraggupta8769
                  Mar 27, 2022
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                  Hi Team, I have purchased A Motorola Edge 30 Pro mobile device that is really overheating a lot and can blast also and the reviews are also showing the same. But i am getting replacement and the technician is saying that mobile is okay and i was working in mobile sector for 4 years at a repairing shop and i know that it is harmful to use this phone but Flipkart team isn't processing the refund please help
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                    S
                    shaurya69
                    from Allahabad, Uttar Pradesh
                    Mar 27, 2022
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                    Address: sec A shantipuram prayagraj

                    After the day i ordered i instantly i return the product on the same day 23 march 2022 but now its 27 march i didnt get my money and they are telling that they had refunded ...
                    i m juust worried about that beacuse i m student and that account was my fathers account i instantly need help sir asap...
                    PHONE NUMBER -[protected]
                    DATE I ODERED -23 MARCH 2022
                    DATE I CANCEL PRODUCT -23 MARCH 2022
                    ORDER ID--OD[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      C
                      Chanu S
                      from Gurugram, Haryana
                      Mar 27, 2022
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                      Pick-up not done after accepting return request

                      Address: Gurugram

                      I have been contacting Flipkart to make the pick-up from the 11th March and suppose to be done by 14th March. However, they extended to 15th March, then to 16th march, then to wait 24-48 hours, and each day they kept going on with the same reply.

                      Today, it's 27th March, yet no pick-up is done, and it's not been solved. I am finding it very hard to understand that Flipkart not being able to solve this simple pick-up issue as...
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                      A
                      Amit Hanwate
                      Mar 27, 2022
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                      Resolved

                      Website: flipkart.com

                      Dear Team,

                      Order ID: OD[protected]

                      Multiple follow up with Flipkart from day one which is 22nd March-2022 and I have called Jeeves and Lg service toll free number.

                      [protected][protected][protected][protected][protected][protected]
                      I have been calling flipkart from 22th-March and ( Flipkart ) told me kindly wait for 2-5 working days, but unfortunately 2-5 working days from the delivery of the product is expired. They told me that your issue will resolved by 26th-March and 26th March deadline is gone now new date they provided which is 28th-March. There is no coupon or no gift card is given to be for this matter . I have purchased the item worth 32k.

                      Request for team to kindly cooperate and help me out from this problem.
                      I cannot spend my daily 1-2 hrs to arrange and make phone calls to your department.

                      When i have purchased the product its mentioned as given below service information

                      "Dear Customer,
                      INSTALLATION of LG Split Air Conditioner (PS-Q13ENZE) has been registered with Jeeves (Case ID: FLIL-1LERR3-310QI3-N7PNLG-ZH2SKKS). Please click http://fkrt.it/OwNAU1NNNN if you wish to change your INSTALLATION slot. You will receive technician details on the day of allocation. Our technicians have been trained on best practices for personal hygiene and safety measures to ensure Safe INSTALLATION.
                      To know more click on http://fkrt.it/OwDr_kNNNN
                      -Flipkart"

                      And after that they assign one technician. With phone number when I tried that phone number I got buzy message.
                      "Dear Customer,
                      ANSHU MALHOTRA (Call [protected], PIN 103) has been assigned for INSTALLATION of LG Split Air Conditioner (PS-Q13ENZE) (Case ID: FLIL-1LERR3-310QI3-N7PNLG-ZH2SKKS). Please expect a call from him. Click on http://fkrt.it/YitUsiNNNN to find out more about the Jeeves INSTALLATION process.

                      Pls share code 5576 if happy
                      -Flipkart"

                      They assigned technician 5 time but still installation and demo is pending. I have already informed flipkart about this issue but still issue not got resolved.

                      Kindly initiate the process of installation and demo for this product.

                      Thanks and regard,
                      Amit Hanwate
                      Apr 12, 2022
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Abhiswa143
                        Mar 27, 2022
                        Resolved
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                        Resolved

                        Website: www.flipkart.in

                        Respected Sir
                        I had ordered online mobile from filpkart whose order id OD[protected] I put in replacement as accessories was missing. I haven't got my replacement yet. And today the replacement cancellation order was given.

                        It's been more than 15 days today but I still haven't received the replacement. Today I am not able to go to my office because from last 5 days people have deducted my 5 days salary. it's all flipkart

                        Tracking id :-FMPP[protected]
                        Mar 28, 2022
                        Complaint marked as Resolved 
                        फिर से प्रतिस्थापन अनुरोध करने बोल रहा लेकिन मेरे आवेदन में विकल्प हाय नहीं आ रहा है। Aj fir se mera replacement cancel kr mujhe pratadit kiya gya hai.
                        Flipkart customer support has been notified about the posted complaint.
                        Mar 29, 2022
                        Updated by Abhiswa143
                        27 मार्च को फिर से मुझे se रिप्लेसमेंट के liye कहा गया ki 29 मार्च को आपका रिप्लेसमेंट मिल जाएगा लेकिन आज फिर रिप्लेसमेंट कैंसिल कर दिया गया। मेरा मानसिक उत्पीड़न हो रहा
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                          H
                          Harshal Dhukate
                          from Pune Metropolitan Area, Maharashtra
                          Mar 27, 2022
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                          Flipkart has done a fraud with me. I ordered a new tecno camon 17 mobile Phone from Flipkart on 24th March 2022 which was delivered to me today on 27th March 2022 . It was a cash on delivery order so I paid Rs. 15048 to the ekart delivery person. When I opened the box what I saw is smartphone is not their in the box and instead there was a stone delivered to me for Rs. 15048.
                          It is a fraud done to me by flipkart. Need resolution on this and also take strict action against the people doing fraud cases like this
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            Abhiswa143
                            Mar 27, 2022
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                            Website: www.flipkart.in

                            Respected Sir
                            I had ordered online mobile from filpkart whose order id OD[protected] I put in replacement as accessories was missing. I haven't got my replacement yet. And today the replacement cancellation order was given.

                            आज 15 दिनों से ज्यादा हो चुके हैं लेकिन मुझे अभी तक मेरा रिप्लेसमेंट नहीं दिया गया। अभी तक फ्लिपकार्ट के करना मेरा 5 दिन का वेतन मेरे ऑफिस के द्वारा कट कर लिया गया है। कृपया मदद करें श्रीमान
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              ash190581
                              Mar 27, 2022
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                              My old phone which I'm exchanging is in mind condition without any fault whatsoever but the delivery guy was trying to reduce exchange value by Rs. 600 by giving vague reason of some redness on the screen. They are just trying to fool the customers but I'm not ready to be fooled by them. Kindly look into this issue as this is denting Flipkart's image.
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Sudhirlko7
                                from Lucknow, Uttar Pradesh
                                Mar 27, 2022
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                                Maine Flipkart se ek smartphone purchase kiya jiski order id hai OD[protected] iske regarding maine replacement order kiya because iske speaker ki sound quality kharaab thi or Flipkart ki site pe bhi koi info nhi thi speaker ke baare me or replaced product ki bhi speaker quality kharaab hai iske liye maine customer executive se baat krne ki request ki to customer executive bolte nhi hain ya fir problem sunne ke baad call cut kr dete hain.
                                Flipkart customer support has been notified about the posted complaint.
                                Mar 31, 2022
                                Updated by Sudhirlko7
                                Not a single response against it.
                                Apr 03, 2022
                                Updated by Sudhirlko7
                                Rejected my return request.
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                                  V
                                  Vas Anth
                                  Mar 27, 2022
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                                  I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                  Please do suggest me to update my new mobile number to my flipkart account.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    R
                                    Rakesh tin
                                    from Jaipur, Rajasthan
                                    Mar 27, 2022
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                                    Order ID - OD[protected]
                                    Flipkart se maine Asian company ke shoes order Kiya tha but muje different shoes mila jo size aur design me different tha. Maine return request ki thi jo approved ho gyi but return pic-kup delay ho rha delivery boy ke karan. Delivery boy usko pic-kup karne ke liye mana kar rha hai or galiya bhi de rha . Kal ki return pic-kup date thi jo already delay ho rhi Flipkart wale kuch nahi kar rhe
                                    Aap se request hai ki aap kuch karo
                                    Flipkart customer support has been notified about the posted complaint.
                                    All Issues solved
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                                      S
                                      sravanbob123
                                      from Hyderabad, Andhra Pradesh
                                      Mar 26, 2022
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                                      Address: HYDERABAD-MIYAPUR
                                      Website: www.flipkart.com/order_details?order_id=OD124411541329743000&item_id=12441154132974302&unit_id=12441154132974302000

                                      Hi sir

                                      i have ordered the whirlpool fridge online on flipkart on 14 march and promised delivery date by flipkart is 16 march 2022 but till 26 march the product not delivered due to the delay and issue at logistics at flipkart.

                                      I have many times requested flipkart team to cancel the product or to give proper resolution but they have not taken my request, and keep on extending the resolution date of delay in delivery despite of my request to cancell the product the resolution date has been extended to to 28th march 2022 even after many calls and follow up to cancel the product.

                                      I want to sue flipkart servies and their policies for there actions are not justifiying the promise date for customer and they making customer to wait not keep on extending with out customer confirmation or even call back to customer.

                                      Please look into the issue and get it cancel and more over i have puchase the product on filpkart emi for 9 months where interest also being charged for this product and i also explain to flipkart that my cibil score will go down due to this issue since product have not delivery despite the first emi is nearing to pay which is frustrating to explain many times to customer care but totally they not care and value the customer concern.

                                      Please punish flipkart for there actions and will go through the screen shots attached for this case

                                      whirlpool fridge -22240- on flipkart emi
                                      Flipkart customer support has been notified about the posted complaint.
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