Flipkart Complaints & Reviews

On 19th March 2022, i ordered 250ml Vaseline cocoa moisturizing cream from Flipkart Order ID- OD[protected] and it was delivered on 25th March. But when I checked the expiry date, the product had already expired on 10/2021 i.e 5 months ago. When I contacted customer support that i am unable to return the product as the app is saying, " SOMETHING WENT WRONG, PLEASE TRY AGAIN LATER" They said that the problem will be solved in 4 hrs, but still nothing is being done and my request is still UNRESOLVED.

We ordered a Elica Chimney from Flipkart on 20th March, 2022. Received it on 24th March. The technician who came to install it informed that the motor of the chimney was damaged and asked us to put a replacement request for the same. We did that. Since that day we have been following up with them regularly, calling customer helpline 10times a day, explaining the same problem to all their representatives. After so much of followups, complaining on social media’s nothing happened, no replacement or refund activity that we could rely on. Now we received messaged sometime back that the replacement request has been rejected as the problem was resolved by troubleshooting. We don’t know what else to do and whom to talk to. We only know that we want our money back asap and that we are never going to use Flipkart ever.

Hi,

Ordered bosch mixer grinder on 14th March costs 6200/-. But flipkart delivered dog food instead of grinder on 19th March. Immediately spoke to customer care. They created return request quoting wrong product delivery.
However they are cancelling the product return request and making comment that the buyer wants to keep the product.
Cancelation of return happened thrice and they are marking the issue as resolved. Each time they are saying sorry creating a new request and extending resolution time by 4 days.

Hi,

I'm facing issue as the number with which I created Flipkart account was lost and I'm currently not able to change Flipkart account mobile number as it's sending OTP code to the old number.

Although my mail address is intact.
Name - Debak Sen
Email - debak.[protected]@gmail.com

I ordered boat storm stop watch. Watch is defective. I called to flipcart they do 3 time return caption in account after that they blocked my account. In same account I ordered poco x3 mobile I want that mobile bill. So please unblock my account

Ordered a laptop from Flipkart and received one with a broken screen. It says I’ll be contacted within 72 hours to clarify the the replacement request. But it’s been already 5 days and the resolution is still pending. It’ll probably go on longer if I don’t get help soon.

Disappointed at Flipkart’s unresponsiveness. Please initiate replacement or refund.

I need to change registered mobile number as old number is lost

I ordered a game from flipkart on 18/03/2022 i got it on 24/03/2022 liken that game is not working at all and that product is not looking right and product quality not good.
This product cost = 3700/-

I requested in flipkart that I want to return this product but they told that it will be replaced first then it will return then I get a call back from flipkart on the second day of complaint of replacement Mr Hitesh Parmar he says that

your order will be returned I cancel the replacement key request in your key. And in 7 days you will get the refund.

On the second day I checked the online portal and came to know that the replacement request was also canceled and the return request was not taken along with it.

I again talked to the person in flipkart by MR Abhishek and he told me this product cannot be returned, I told him that when I had bought the product, it was not written anywhere that the product cannot be returned and he tells me that our Look at the refund policy which was not shown at the time of buying the product and is showing it now.

I do not want to return this product but they are not taking my return request.

In this way, on online eCommerce business, loco take their money, customers buy products by trusting flipkart and a company like flipkart does not support customer to customer.

It doesn't matter if I didn't get the money for this product, but other people didn't get fooled like this.

Flipkart product buy in online portal not mention any line this product is none returnable.

Bycoart Online Products

Thanks
Yusaf tailor
Cell no- [protected]

I had ordered a furniturehub wooden and wrought iron indoor and outdoor dining table from flipkart worth eleven thousand eight hundred seventy four rupees, i ordered this product on 20th feb 2022 and delievered on 1 march, when i opened the parcell i found that the product was damaged and there are two different types of chair i requested a return on same day after 10 days on 11th march 2022 i had a call from a courier agent and they were telling that we didnt get any request from the company to take the parcell as a return so pls contact customer support. When i called the customer care they told me that we are raised a wrong request for return and we are unable to change from here so pls u should cancel the request and raise a new return requst from ur side and i did this after that i got a msg that ur request for return was cancelled again i have to do the same process and till i am doing the same and didnt get any refund or replacement, everyday i m getting a new agent number and when i try to call the agent nobody replies, the numbers are [protected], [protected], [protected], [protected], [protected], [protected] [ delhivery ]

I ordered Portable laptop table from Flipkart on 5th March 2022 and it got delivered on 12th March and I used the product for 2 days and found there was quality issue Manufacturing Defect the portable table height adjustable clip was very loose that it was not holding 13inch laptop weight and it was dropping at left side all the time hence I raised return & refund on 14th March 2022 and they approved it and pickup was scheduled on 22nd March 2022. When the pickup date was near they canceled my pickup on 20th March 2022 without any reason just asking to refer seller policy, I had raised return request by referring seller policy and they only accepted it. So again I raised 2nd Return on 22nd March 2022 and 2nd time pickup was scheduled on 29th March 2022 However I see that the return/refund request got again canceled and asking me to refer the seller policy, I have the product with original Box and invoice to return the product however they are cancelling it when the pickup date is near which is unethical and Fraudulent, Not providing any reason from Flipkart and no calls or emails from Flipkart I need justice and want my money back, Please help me get this resolved

I have created flipkart account with a mobile number [[protected]]. A few months ago I lost my mobile phone and my number.

The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I am Yogita Khandekar, I have ordered the product on 7th Mar 2022 from flipkart and due to some personal issue I have returned the product on 8th Mar 2022. Flipkart has initiated the refund amount of Rs 729 on 12th Mar 2022 still its not credited to my account. The Refund reference no is 85215222071210541998515.

Please help to get the refund to my account

thanking You...

I have ordered the product on 25th mar and assured delivery date is 28th mar, but still the product is not even shipped. When I contacted Flipkart team, they are saying that product will be shipped on 31st of mar and post that your order will be delivered.

Someone has unauthorized ordered from Flipkart through my Phonepe wallet on 28.03.2022. The order ID for the transaction is PZT[protected]DJFJR01 and Phonepe transaction ID is P2203280708407653085000. Please cancel the order so that my amount is returned to the wallet.

I have created flipkart account years ago with a mobile number. I've lost my mobile with the registered sim in it. I didn't tried to get the same number back.
The main problem is when I tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Mai apne order ko receive kia jo flipkart per se kiya tha. Or jab order receive kiya to box pack tha lekin vo khali tha or delivery boy ne complain kiya mere hi mobile se. Lekin vah complain rejecte kar diya gaya. 7 din ka return ka option tha lekin koi sunvai nahi hui aaj return policy expire ho gaya. Lekin 4 bar return request reject kar diya gay. Or problems ki sunvai kahi nahi hui.

I purchased a sandisk memory card for Rs 999 Order ID : OD[protected] and received a fake product on 6th Mar 2022. Even though the product had 7 days Replacement policy, and I had immediately reported the issue, Flipkart has not helped me.

I have been trying to return the duplicate / defective product since 7th March but flipkart is not arranging for pick up.

Duping customers of hard earned money. I have been calling them continuously but no help.

Resolution expected : I want refund of my money or atleast delivery of original product by Flipkart

I have purhcased i kall mobile on march 6 though online and got it delivered on 11th march 2022. On the same day have given a refund request since we have a over heating, the technichian visited on 14th march and my refund rejected again raised a complaint on 14th march and techician visit again happend on 16 march. Again refund rejected. They are not considering the overheating issues. And several times contacted the customer care now they have close the file has return date over. I dont want to use a defective prodcut. Kindly take back the produt and return my money. My mobile [protected].

Hi Team, I have purchased A Motorola Edge 30 Pro mobile device that is really overheating a lot and can blast also and the reviews are also showing the same. But i am getting replacement and the technician is saying that mobile is okay and i was working in mobile sector for 4 years at a repairing shop and i know that it is harmful to use this phone but Flipkart team isn't processing the refund please help

After the day i ordered i instantly i return the product on the same day 23 march 2022 but now its 27 march i didnt get my money and they are telling that they had refunded ...
i m juust worried about that beacuse i m student and that account was my fathers account i instantly need help sir asap...
PHONE NUMBER -[protected]
DATE I ODERED -23 MARCH 2022
DATE I CANCEL PRODUCT -23 MARCH 2022
ORDER ID--OD[protected]