Flipkart Complaints & Reviews

My money has been deducted from my bank acc. And yet they couldn't confirm my order so i would like my refund back asap. Such a useless behaviour. No one is replying the customers support. Return and refund my money.
It's Rs1000

Flipkart blocked my account due to high number of returns request but the product is not same thats why i reaise returns procces many times in a day but they block my account i have to pay my dues thiere but i am unble due to log in procces they call daily to me to pay the due
so i humble request please unblcok my account
thank you
my account name - Sandeep vishwakarma
mobile number - [protected]
mail [protected]@gmail.com

Copper wire not received with the AC, due to which not able to install AC and even after taking follow up with flipkart multiple times i did not get refund or missing accessories yet.
Order id : OD[protected]

I ordered Air Sofa 3 seater from Flipkart, instead of product I received bunch of waste paper in package . Order id :OD[protected]

I have ordered Xiaomi 11x (8 GB ram and 128 Rom) on March 17th, 2022 (order no.OD[protected] and I got the delivery on 19th March, 2022. When I opened box it look like old device when i reached out to Mi Authorize service center to confirm about the device is new or used.

There we got to now that device is already activated on October 13, 2021 after that we reached to customer care they are calling me asking same question and rescheduling the call no resolution.

Hello sir i purchased a smartphone on flipkart pay later and when i try to payment but its just surfing and then i payment into idfc website and everything is clear but flipkart not settle amount

Hi i had purchased Kodak LEd tv from flipkart and i recived my product on 19 march 2021 and installation was expected with in 48 hours but till now did not receive any technician call as well as any other information and my retrurn policy clock is still active.

I ordered apple airpods on 16 martch 2022 through flipkart and when I received i found on my airpods box serial number are different from invoice bill and I can’t get any warranty without mentioning serial number on invoice. And I contacted to apple support they said serial number is not valid mentioned on invoice. My order id is OD[protected]

Product not delivered and don't know when they deliver it. There is no tracking and no response from flipkart customer care.

When they deliver my product I am not sure, it was already 3 days delayed.

I ordered two quantity of the product and got only one and I paid the value of two products and got only one i need the 2nd product or refund of both of the product

I ordered grocery from flipkart on[protected] with order id OD[protected] worth of Rs.1452 with 18 items in basket using flipkart pay later service. Among 18 items only one order of rice bag worth of Rs.430 delivered on 22-feb-22. Rest of 17 items cancelled due to lost in transport by flipkart and is worth of Rs.1022. Regarding this i received only Rs. 59 rupees as refund and there is a gap Rs. 963 not refund properly to pay later account.

Regarding this i raised the refund request on 24-02-22 and they raised the reqest and replied the refund process within 48 hours. and later postponed to 26 feb and then 27 feb. but at the end of month i did not recieve single rupee to my account. And it was purchased through pay later bill is generated at the end of month i pay the minimum fee of Rs.300 they convert that amount in to finanance charges of Rs. 120 and rest is credited to my paylater account. i convey this to Flipkart escalation team they said that including charges all the amount refund to pay later service i trust on thier words and calm for two days.

After this flipkart started playing game with me i called to customer care around 42 times for making this issue to resolve they call to me and ask me to wait on call for checking and put call for 30 to 40 minutes and disconnect the calls. They repeat the same each time i try to contact them luckily three times connected to their higher team but they also do the same by putting call on hold and auto disconnect with out resolve the issue.

its more than one month i waited for their resolution flipkart is failed to resolve the issue i face worst service even i have flipkart plus membership. by the flipkart mistake the pay later service is temporarily on hold by capital first and have entry in CIBIL file and loss of money.

And from today onwards they disable chat option for contacting customer care.

This was the issue faced from Flipkart for the 7+ years of Flipkart plus member.

I ordered a product from Flipkart and due to some issues I had to return the product it's been about a week yet I haven't received the refund amount back to my credit card. And it's showing that the refund is completed when I contacted flipkart and yet i haven't received the refund. I tried many ways to contact the customer service and initiated chat with the customer care there was no response from that side also they were not able to solve the issue . I have attached my credit card statement screenshot with this complaint

The ekart delivery boy has cancelled my pickup of 6 products saying that we will reschedule for tomorrow because he cannot come today to which I have agreed and later I got a message that your pickup has been cancelled and now I’m unable to raise a new return because flipkart has blocked my account because I have few returns in the past which is weird because people use online shopping liberally because of the return policy. I have purchased expensive laptops and phones from the same account. Now I have been following up on this multiple times via Twitter and customer care but there is just no response or resolution . Requesting consumer court to take serious actions against the e-commerce sites who take advantage of prepaid orders

I got a message that 2 items were delivered but I have not received those 2 items I’m unable to speak to customer care because they have blocked my account. When I call customer care I m notified that since the account is blocked we are unable to trace your orders I live in. A society I have also checked the cctv footage of delivery guy to my aptmt but there is none now I’m unable to do anything here an I lost my money also

The product Order ID OD[protected] was damaged and thus requested to replace and after so much rejecting of product without concerned reason they gave the date of technician visit. But they didn't came yet and only delaying it.

Order OD[protected]
I have ordered TV with Flipkart along with 2 years warranty.
This order was cancelled by Flipkart and reason they saying the payment was made with international credit card and the same time they charged warranty amount from the same card (which is international and it was on the same order). This happened two time, one order fully refunded and the second order still pending; I am following the same since Jan 21-2022.
Reference to Flipkart Incident ID: IN[protected]
Order OD[protected]

February 14 2022 - I wakeup due to an incoming call from - [protected]. But, I am unable to attend. I unexpectedly cut the call. after that see the transaction. first that transaction attempt from my sbi fbb credit. there are 3 transactions done. I lost Rs, 37125.00 in sbi credit. in Kotak savings account rs. 14850. overall Rs.51975.00 was lost on that day. As a cybercrime report that day before, I click an anonymous link due to this my phone was hacked. so OTP received. But, even I did not open the message. But the amount debited message came. even I am unable to switch off my mobile data as well as the switch off mobile.

I have ordered for IFB 6 kg 5 Star Aqua Energie, Laundry Add, Tub Clean, Fully Automatic Front Load with In-built Heater White (Diva Aqua VX).

While ordering i have selected sliver color, but system taken white color due product not availability, while i have received the order i came to know on billing its showing white color.

My wife requested them to take it back to the delivery person, but the person refused stating that, tomorrow flipkart will send someone to take back, we only do delivery.

at the same time i have cancelled the order and requested for refund.
I have raised refund request, and canceled the order on flipkart app, i spoke with customer care and explained about the issue.
Every time someone will call from the customer care and ask the same and i explained the same, they use to do fake promise that the issue will be resolved.
But every time they rejected my complaint.
I have been cheated and forced to take wrong product.

Kindly help me on this.

Regards
Mohan Sarvandar

I ordered wooden study table on Feb 26. I got it delivered by March 4. Then next day the assembly guy came and told one part was missing and he told he will ask only for the replacement part and not for entire set and said it will get delivered within 2 days. I waited and waited and i ordered for a replacement again on March 7 and it is supposed to be arriving on March 14. It is showing it already came to the nearest hub on March 13 itself but hasn't been delivered to me till March 21. Whenever I call they are saying some issue not revealing true things and saying today it will arrive. I am feeling like I am being cheated here.

Flipkart support is not unblocking my account..they have not mentioned in return policy that account will be blocked if you raise return request..I raised return request of a product after talking with customer service agents many times but they blocked it..there are lots of coins, orders, and plus account for next 1year ..I can't order from that account..unblock it...