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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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P
prashant.check
from New Delhi, Delhi
Mar 24, 2022
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Tried purchasing mobile phone on 4th Mar 2022 through EMI option of Yes bank credit card, but purchase was unsuccessful and EMI started deduction from 7th March. Recently, checked with Bank. but as per them the payment is made to flipkart on which emi deducted. I tried contacting flipkart, but they denied as no order referance is available with them. I only have the statement of credit card stating the transaction/deduction. Request flipkart to act on stoping the uneven emi deduction issue
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    Mohammed Hussain U
    from Panruti, Tamil Nadu
    Mar 24, 2022
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    I ordered asus laptop (OD[protected] from flipkart and got delivered on Feb 23, 2022. There was a heating issue in the laptop and i raised return/replacement request on Feb 26. Technician visited, checked the laptop and confirmed that laptop has heating issue and gave DOA(Dead On Arrival) Certificate on Mar 1, 2022. After that I have been flipkart customer care to move fast on the issue till now but no proper updates yet, In Every call, they are saying 'we will escalate to the concerned team'. But not yet resolved. Replacement Last Date was March 13. When I called customer care, they told to wait till March 18 and after posponed to March 23. Today (March 24), I called and asked about the updates, they are telling to wait till march 29. It has been already a month I raised return request and technician visit got over before 23 days. Customer service is very worst. In my flipkart order details. Technician Visit(Expected by March 12th) is still not updated. I want my money back. Pls do the needful.
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Mar 31, 2022
    Updated by Mohammed Hussain U
    No response from Flipkart Customer care. They are saying that the issue has been escalated and no furher updates from them.
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      M
      Mohammed Abdul Jawed
      Mar 24, 2022
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      Website: Flipkart.com

      I have ordered two Realme c35 128gb mobile phones from flipkart on 12th March 2022 . They said it will be delivered on 17th March . 20th March gone and no idea where the product is . And on 20th March the seller called me and said the product has been destroyed while getting delivered . They will take back the product from the Ekart and will send a new product within 2 days . After that the estimated delivery date was showing 22th March 2022 . Today is 24th March and no idea where the product is . No call nothing from the flipkart regarding the issue
      .
      Order ID :- FMPP[protected]
      Seller name :- SriramanaSolveX
      Flipkart customer support has been notified about the posted complaint.
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        A
        akhilkrishna20
        Mar 24, 2022
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        Address: Coimbatore

        I ordered an iphone 13 on 19th March 2022, the promised delivery date was 21st march 2022. The product reached the final station on 21st march 7am. Today 24th march the product is not yet out for delivery. I contacted customer care multiple times and they initially asked me to wait till 21st then it got extended to 23rd march and now extended to 28th march. I don't know what the issue is exactly when contacting customer care they are saying there is some issue with the logistic team (speculation). After contacting the nearest hub, they are saying that the flipkart team is not providing approval for delivery. Informed the same to the customer care team and no action was taken from their side even after explaining all the issues clearly. The best part is many calls were dropped by the executive themselves due to their lack of knowledge. Even after speaking with the escalation desk the resolution provided was to WAIT. Customers can only wait to an extent and for such a high price order they should take it at its highest priority.

        [order id : OD[protected]]
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          A
          Ali Hassan Sai
          Mar 24, 2022
          Resolved
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          Resolved

          Maine ek trouser order kiya tha flipkart se lakin wo muje different color and size me mila tha jab maine usko return kar diya par abhi tak muje mera refund nahi mila hai aaj 27 din ho gye hai par abhi tak kuch bhi hua agar aap kuch kar sakte ho too karo aapse request hai uski details
          Order ID - OD[protected]
          +1 photos
          Mar 26, 2022
          Complaint marked as Resolved 
          Abhi kuch bhi nahi hau
          Flipkart customer support has been notified about the posted complaint.
          Mar 26, 2022
          Updated by Ali Hassan Sai
          Aap kuch karo unke against abhi return or refund muje nahi mila hai
          Apr 01, 2022
          Updated by Ali Hassan Sai
          Too much time has passed. Till now my complaint is not resolved.It's been a long time. Till now you have done something why not against Flipkart?
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            F
            Farook007
            Mar 24, 2022
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            I have placed my 5th order Order ID - OD[protected]
            I placed almost 5 orders and all orders reach nearest hub but doesn't get to the point "Out for Delivery" stage. The delivery gets postpone for 2 more days and this is happening for all my mobile orders. The only reason is that i placed order with Buyback option availed for MI10t. I bought this phone with Buyback option and now i am trying to exchange this phone with new phone buy paying difference amount. The flipkart customer service is not at all bothered about the issue and disconnected my call in confusion. When I reached the nearest hub, they clearly say that its Flipkart issue and they are getting problem in "Runsheet", i said the same to 15 customer service agents and nobody is figuring out whats the issue. This is my last order i am placing and it is also stuck in nearest hub and can't be delievered.
            Flipkart customer support has been notified about the posted complaint.
            Hi, I'm also facing the same issue right now. Are there any updates from flipkart end? is your product delivered ?
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              M
              mvnaveen.snk
              Mar 24, 2022
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              I received a call from [protected]. he claimed as a consumer complaint forum officer. and instruct me to open yono sbi app and select atm and enter the 20000 amount in the column. he claimed my disputed transaction amount can be redeemed as a reward and can be collected by the bank. this is true or again misguide. please confirm.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 25, 2022
              Flipkart Customer Care's response
              Hi,

              Greetings from Flipkart!

              We're truly sorry about the trouble caused. This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We totally understand your concern.

              Note: You must not share your OTPs over the phone. Banks or any service provider never ask for your passwords or OTPs. App pin, UPI pin, CVV number, expiry date of debit card and 16 digit debit card number is for personal use. These should never be shared with anyone in any circumstances.
              We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site, or app are not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support to initiate legal action against the spammer/spamming organization too.

              Your kind understanding and patience will be greatly appreciated in this regard.

              Thank you.
              Mar 25, 2022
              Updated by mvnaveen.snk
              I am not sharing my details with anyone. I am really aware of all this. even that day I am not open the OTP message. My phone is a completely wrong manner that day. I can't switch off my phone. even I can't off my mobile data. May that is look like Hacking my phone.
              Mar 25, 2022
              Updated by mvnaveen.snk
              After this complaint, I get a call from Flipkart and a guide to open YONO app and try to take cash in my account. the number is [protected]. please find this person.
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                N
                Nibir
                Mar 24, 2022
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                Address: Rampur no 3

                Iam order a mobile phone redmi note 10 s march 15/2022 but mobile delivery process is very slow...plz deliver the mobile shortly
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  Physics Tech
                  Mar 24, 2022
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                  Respected sir, i booked coco diper pack of large size worth rupees 649 for 88 diper on 15 march 2022 and it was deliverd on 20 march .i had paid rupees 649 cash on delivery but in the pack of 88 i found only 44 diper.i have try many times on customer care of flipkart but not resolve my problum so sir what i can do .
                  book by mobile number [protected]
                  Order ID - OD[protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    neerajchutani
                    Mar 24, 2022
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                    I ordered a Sofa cum bed as on 13.02.22 order id is OD[protected] from Flipkart and i paid all amount from Flipkart emi option. Expected delivery date was 28.02.22 but till date order not delivered. Even customer care executive can not track where is my shipment.

                    This is request to you please cancel my order. Next time i will order from Amazon.
                    Flipkart customer support has been notified about the posted complaint.
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                      D
                      DC tourister
                      Mar 24, 2022
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                      Address: Santoshi Mandir Ward No- 05,Garhara

                      Hello sir,
                      I buy a smartphone in flipkart and i pay with flipkart pay later emi and i pay first month emi easily and then i try next month payment when i click on pay bill then only surfing and not open payment page i tried lots of time regular 3 days but nothing happen then i login idfc (flipkart banking partner)then i login loan payment pagethrogh my mobile number and there show my bill and then i pay my bill and then flipkart told me that we are settle your account in 1-2 days and then i tried lots of time flipkart customer care they just listen my complaint and hold my call and disconnect i am suffering them 20 days what i do
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      My phone no [protected] has been changed .my new no is [protected] and my mail id [protected]@gmail.com was attached to my no my new [protected]@gmail.com.I hv tried too much so I hve a request to send me link related to flipkart pay later as soon as possible I m so much tensed about flipkart pay later.cousrmer care has not solved my problem.so please help me out my new no is [protected]
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                        S
                        sachinyadav9643
                        from Jaipur, Rajasthan
                        Mar 24, 2022
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                        Address: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company.
                        Website: Flipkart.com

                        I order all my stuff from flipkart, And I am also happy with Flipkart. But for the first time after four years faith or trust, an Issue has happened to me. I Want To Return A Product ( Order ID OD[protected]
                        On The Basis Of Colour Issue I Know It Was My Mistake That I Don't Read Properly About The Details But I am Not Satisfied With The Product And Want To Buy Other Product Of Noise. Flipkart Is Rejecting This. I tried Too Many Times To Contact To Customer Care And Chat Section But In Vain.

                        I Want Refund My Money.

                        Product - Noise Colour fit caliber Smartwatch
                        Issue - Colour Issue, Battery Issue, it is not fulfilling my expectations.
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Mar 24, 2022
                        Updated by sachinyadav9643
                        I Want Refund Of This Product And Want To Return This Product. But Flipkart has Denied to Refund Either This Product Is Under Return Period. And Their Are Also Not Other Reason Available Of My Return Reason.

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                          G
                          gkanaujia11
                          Mar 24, 2022
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                          On last Sunday I received some items as cash on delivery. The delivery person did not show the items without cash. After getting the cash the person went away. When I opened the package I was shocked to see the item I received which I or my family never ordered. Later while lodging complaint with Flipkart it came to know that some unknown person whose name I never heard in my life has ordered this from his account as Cash on delivery. Now the Flipkart neither accepting this item as return nor refunding the cash amount. The Flipkart helpline team refused to accept any request. Now I am at loss without any fault of mine.
                          Flipkart customer support has been notified about the posted complaint.
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                            D
                            Dr Manisha Sinha
                            from bhilai, Chhattisgarh
                            Mar 23, 2022
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                            Website: Flipkart

                            I ordered a realme narzo phone worth 14249 on 17th march 2022 on flipkart and prepaid for the same.
                            Later I cancelled my order and got a notification that my order has, been cancelled and refund is completed and i will get my refund by 23rd march . But till now I haven't got my refund.. I contacted them and they said refund has, been done.. But I haven't received any refund
                            I am sharing my refund id too..
                            Refund ID - CR22031700405423148192003

                            Pls look into the matter...
                            I am also attaching my bank statement for further clarification
                            Flipkart customer support has been notified about the posted complaint.
                            Mar 23, 2022
                            Updated by Dr Manisha Sinha
                            They(costumer care) said today that the refund has been done and i will be receiving it by 7pm today that is 23rd march 2022 but i haven't yet received any refund

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                              Bala_rajendran
                              from Chennai, Tamil Nadu
                              Mar 23, 2022
                              Resolved
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                              Resolved

                              Address: No 24/3A thadi rathinam Street West saidapet Chennai 600015

                              Dear Flipkart,

                              I had purchased online lotto sandals Actually the price is 539 and I added coins and I already voucher code and voucher pin so I applied the voucher code and voucher pin remaining I have to pay 225 rupees and I paid the amount but through Paytm which I was received from Flipkart but my order is not placed successfully and the site shows payment is failed but the amount debited from my account.

                              So many times called customer care executive they are not giving any proper communication.

                              Kindly refund the amount otherwise process my order without any hassle.
                              +1 photos
                              Apr 27, 2022
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 25, 2022
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Nikhilkumar31
                                from Shamli, Uttar Pradesh
                                Mar 23, 2022
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                                Address: Police line etawah

                                My name is Nikhil Kumar i have bought pocco f3 gt product from flipkart i got it on 17th march which is defective spots in display and i have not received warranty card in the box due to which replacement is not possible also solve my problem from customer care number Can't get it please help me.
                                Flipkart customer support has been notified about the posted complaint.
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                                  R
                                  Rohitsk98
                                  Mar 23, 2022
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                                  Grocery order OD[protected] was placed on 16th march and was to be delivered on 18th march..The delivery person did not come with my full order so he mentioned they will deliver next day.The delivery day has been extended every single day..1st it was 20th then 22nd 23rd 24th and now 25th..The customer care is not allowing for cancellation of the order or further escalations.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Update on march 28th..The order is not delivered and still the date gets postponed every single day..contacted support every single day they cannot cancel the order or they cut the call purposely
                                  Kavya Raghunath's reply, Mar 29, 2022
                                  Same thing is happening to me. Where do I file a complaint?
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                                    Apeaksa
                                    Mar 23, 2022
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                                    Address: NO:10, Pudu thottam,5th cross,, near sherieff colony

                                    I ordered multiple items in Flipkart and one day they delivered two-three items and all were COD so got the payment whole together. we paid the cash. Later when I checked one of the packages was someone else's. My name is also Abhii and the other person's name was Abhi but his surname was different and also the address was different.

                                    But later we realized that it was not from any of our accounts and the delivery agent might have made a mistake. we called customer care, made them understand the situation. And he confirmed the registered phone number which is completely a different account. They also accepted that it was a mistake from their delivery side. But the Customer agent told me that he can't help me further as he sees no options in his system and this is a very new case. I asked for the customer's ph number. so that I can ask him to get his package from me. But he did not provide due to policies.

                                    I asked him to connect to a senior person but I was put on hold for a very long time.

                                    I have an unwanted, packed package with me that I did not order and Flipkart is not showing any compassion to help me out.
                                    Flipkart will also receive another call from the concerned customer whose package went missing.

                                    ORDER ID : OD[protected]
                                    Tracking ID : FMPC[protected]
                                    +1 photos
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                                      Akash.singh579
                                      from Basi, Rajasthan
                                      Mar 23, 2022
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                                      Website: Flipkart

                                      I was order IFB microwave from flipkart dtd 27/02/22 and received incomplete item on dtd 08/03/22, I wanted to gift this to someone and it didn't happen. I put in a replacement request but I haven't received the replacement item yet. By flipkart customer care executives giving date 14 first time then 17 and now 25 march. I don't think my problem will be solved even till 25.
                                      Why do flipkart keep such thieves sellers who send wrong things?
                                      Kindly help me in this matter.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Mar 23, 2022
                                      Updated by Akash.singh579
                                      My complaint still not resolved, how you marked as resolved?
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                                        maharshi dayanand
                                        Mar 23, 2022
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                                        Address: VILL POST SIKHARNA THANA JAWAN

                                        Sir mene flipkart se 22 february ko order kiya 27 February ko delivery hua pr defect nikla and vapsi hua fir 8 march ko dubara automatic order hua fir 16 ko delivery date itna late and or abhi 23 march ho gyi sir koi delivery nhi hui daily daily bolte h ho jayegi aaj evening tk mera balance cut hua uska interest and jo mera balance phle liya uska kon hisab dega plz meri delivery jaldi ho jaye NEETU KUMARI AND DEVESH KUMAR KE NAME SE ACCOUNT AND Order NUMBER OD[protected]
                                        +4 photos
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