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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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S
san654
Mar 9, 2022
Resolved
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I have order a mobile OPPO Reno 7 5g having a value of Rs.28999, with that i have exchange my mobile ( which have a buyback guarantee scheme purchased with it), so that i have to finally pay Rs.2999.
One delivery attempt has been made but at that time i was not available (because no message or any notification has been send that this will be your delivery date) so i asked him to deliver tomorrow, which delivery person agreed on and said i will deliver tomorrow. On that day i also called customer care to tell them to deliver the product tomorrow, they said don't worry three delivery attempts has to been done, before cancelling the product.
But on next day at 4 a.m. my product has been cancelled by the seller.
When i contact customer care regarding it, they simply say we can not help you and told me to reorder the product, but while reordering the product i am not able to use buyback guarantee scheme, and now i have to pay Rs. 19849 for that.
My product has been cancelled on 4th of march, from that day i have called customer care service so many times but no resolution was done.
I asked them to reactivate buyback guarantee scheme, but no action has been taken so far.
My order no- OD[protected].
+4 photos
May 14, 2022
Complaint marked as Resolved 
After complaining so many times, after raising my concern to several other platform, finally issue has been resolved. Flipkart accepted their mistake and in email they told me to order the product again, and whatever the price difference is there i have to pay first, then the seller will credit the difference amount in my flipkart wallet. Though i can't transfer this directly to my bank account, but atleast after 1month of struggle i was able to get the same product at the old price.
Flipkart customer support has been notified about the posted complaint.
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    Sonu362
    Mar 9, 2022
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    I ordered a mobile phone and I got damage mobile, I realised return request and by providing pictures of damage mobile my return request accepted by the seller and they shipped replacement but replacement order didn't deliver by the courier again I raised complaint second time return request accepted by the seller and courier unable to deliver the order third time I raised refund request but uncertaintie the backent team chosen wrong category which is damage on screen but I confirm them that no damage on screen but unfortunately my refund request cancelled. Again I raised return request which taken enough time and today I show my issue resolved but I didn't get any call and email form Flipkart's team. Now please help me to return my order and help me to get my money i.e 8550 rupees .
    +3 photos
    Flipkart customer support has been notified about the posted complaint.
    Mar 23, 2022
    Updated by Sonu362
    I am still waiting for your update, Flipkart team didn't resolve my issue. And none of any executive contact with me. Please take my problem seriously and resolve the issue.
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      Bhagya_lakshmi
      from Port Blair, Andaman and Nicobar Islands
      Mar 9, 2022
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      Address: C/o shri Lakshmi stores, police line

      I ordered an leggings worth Rs157 from Order ID - OD[protected] on 4th March 2022. I cancelled the order on 5th March 2022. I received a message from Flipkart that I will get a refund within next 24hrs. When I didn't get the refund, I called the customer care on 7th. The agent said I will get the refund on 8th March as it's been credited to my account. It's 9th March today. I haven't received it yet.
      Flipkart customer support has been notified about the posted complaint.
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        venkat.pennamareddi
        from Amalapuram, Andhra Pradesh
        Mar 9, 2022
        Resolved
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        Resolved

        I have created flipkart account 8 years back with a mobile number [protected] and Email - venkat.[protected]@gmail.com. Few years ago I lost my mobile phone and the number.

        The main problem is when I tried to update my new mobile number, the OTP's are being sent to both the new number and the old number. I got the new number OTP and account password, but I'm not able to enter the OTP of the old number as I lost the number. This is making me unable to change the mobile number. I already contact to your costumer service persons but they don't give me a solution.
        Please do suggest me to update my new mobile number to my flipkart account.
        Mar 11, 2022
        Complaint marked as Resolved 
        Thank you for resolved my issue. The Flipkart customer representative was called and explained that according their policies there is no possible way of changing the number which i mentioned in my complaint as that have already an account. So that I was provided another number and my issue was solved.
        Flipkart customer support has been notified about the posted complaint.
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          T
          Thanish varma
          Mar 9, 2022
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          I was ordered (ID-OD[protected]the refubrished mobile on 4th march, it was delivered on 7 th march, after opnening the package there is no product in that, only empty white box whith paper are present in the pckage.
          immediately informed to the flipkart customer care service .they said place the return reqst then we will investigate the problem.no one is cleraly responding on this issue.i have provided the package images and my personal addhar card for verification.still they are rejecting my issue.
          so im requesting a speed investigation on this and provide solution .i need my mobile, otherwise return the package and give the refund
          +8 photos
          Flipkart customer support has been notified about the posted complaint.
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            I
            from Pune, Maharashtra
            Mar 9, 2022
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            Address: Pune

            I ordered Muscletech Whey protein from Flipkart. The Product seems Smelly (Oily or else). When i rise a complain, Flipkart official telling me to talk to manufacture i.e. Muscletech, USA.
            Other then that i ordered from some seller and flipkart delivered me from other seller. No response from last one week.
            Since it is a 5.3 K priced product, Need help.
            Flipkart customer support has been notified about the posted complaint.
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              S
              skumarr7978
              from Tindivanam, Tamil Nadu
              Mar 9, 2022
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              Address: Tindivanam-604001

              Team

              I Purchased a Motorola TV and it was not yet installed yet and it was almost 18 Days now. Every time I call the customer care they say 24 to 48 Hours it will be fixed. But no progress yet and now they saying that by 12th March it will be fixed. But I doubt the reason being again on 12th March I will have call talk to new customer care representative and he will ask another 24 hrs to 48 Hrs. Out of all the biggest joke without installation all my warranty had started.

              Till date I had spoken to 20+ customer representative, spend 30+ Hrs and no progress. Worst service from Flipkart without progress and no escalation matrix.

              I had asked them to take back the TV, even for that they are saying without Installation there is no return options. Now with all this Issues I don't how many 24 Hrs and 48 Hrs I have to wait and I made my mind not use Flipkart online purchase.

              Regards
              R.Senthilkumar
              Flipkart customer support has been notified about the posted complaint.
              Mar 11, 2022
              Updated by skumarr7978
              No Update yet. Worst Installation service. Yesterday they called us and Said they will come but never turned up. Is there any other escalation matrix.
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                S
                Shailesh01991
                from Surat, Gujarat
                Mar 9, 2022
                Resolved
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                Resolved

                Address: Dindoli, Surat
                Website: www.flipkart.com

                On dated 08-March-2022 I ordered speaker (Soundcore by Anker Select Pro 30 W Bluetooth Party Speaker) around 3PM and it shipped ekart logistics and 6PM Flipkart cancelled the order. Then i went on help section of flipkart and write my query regarding cancellation that why my product get cancelled by flipkart. I got response that it was a price error so flipkart cancelled your order.
                I was amazed how it could be happened. It is Flipkart's responsibility to check price and all i am customer i was searching for speakers and got good deal so i ordered and paid then how can flipkart cancel my product.
                I don't need refund I want product only.
                contact no: [protected]
                name: Shailesh Singh
                order ID: OD[protected]
                Apr 27, 2022
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 17, 2022
                Flipkart Customer Care's response
                Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 644 on March 08, 2022, and this will reflect in your credit card by March 09, 2022. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
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                  L
                  Luharia
                  Mar 9, 2022
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                  I received a package today that I didn't ordered from Flipkart. I had to pay for it because it was placed on COD. I have no idea who ordered it on my name and address as no such info like email and number is printed on the package. I want my refund.
                  Flipkart customer support has been notified about the posted complaint.
                  The same problem has arised to me as well please, do the needful, as i want a refund.
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                    L
                    Luharia
                    Mar 9, 2022
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                    Website: Flipkart.com

                    Today i got a package from Flipkart that I didn't ordered I had to pay for it because it was on COD. I have no idea who ordered it and I don't want the product. How can I return it. There is no email or contact number printed on the package through which I can get to know who ordered it. Seeking for a refund.
                    Flipkart customer support has been notified about the posted complaint.
                    I also have the same problem, please make sure I get a refund.
                    Today i got a package from Flipkart that I didn't ordered I had to pay for it because it was on COD. I have no idea who ordered it and I don't want the product. How can I return it. There is no email or contact number printed on the package through which I can get to know who ordered it. Seeking for a refund.
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                      S
                      Sachin2309
                      from Gurugram, Haryana
                      Mar 9, 2022
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                      Address: India

                      I have order PORTICO NEW YORK Solid Double Comforter on 4th march 2022 with Price of 279 and order confirmed and show product will be delivered on 9th March. But on 8th march order stand cancelled and show reason that due to price incorrect order is cancelled. This is very bad thing of flipkart that customer is waiting the order and before 1 day product is cancelled. I have raise this issue to customer care but he said that this order is cancelled by seller side so he cannot help but assure for future order and for now if you want this than do fresh order with current available price of 1645 but why i accept this things i want my order at Rs. 279. Please resolve my issue.

                      Flipkart should deliver this order PORTICO NEW YORK Solid Double Comforter with price of 279 or compensate the difference amt. of Current market price of this product and Rs. 279 so that i can purchase this product again
                      Flipkart customer support has been notified about the posted complaint.
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                        Rahul13709
                        Mar 9, 2022
                        Resolved
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                        Resolved

                        Address: Malda
                        Website: www.flipkart.com/order_details?order_id=OD124291984885007000&item_id=12429198488500700&unit_id=12429198488500700000

                        I Am A Plus User. I Ordered My Product At 28 February And They First Promised 3 March As Delivery Date and My Product Was Shipped At 1 March and it arrived at my nearest hub also then they gave the excuse of technical error and then they changed the date to 4 March then also delivery delayed and they gave the same excuse again they changed the delivery date to 6 March then also my product not delivered then they changed the date to 8 march then also not delivered till now they are saying the same excuse again and again changing dates Order Id- FMPP[protected] will i get my product delivered or not .It Was my worst experience . I Will never buy anything from flipkart again.
                        Mar 12, 2022
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Similar issue with me also.
                        And this is how they are giving service

                        Worst Services - Comment #3970259 - Image #0
                        Worst Services - Comment #3970259 - Image #1
                        Worst Services - Comment #3970259 - Image #2
                        Worst Services - Comment #3970259 - Image #3
                        Similar issue with me as well
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                          S
                          sudiksha mishra
                          from Noida, Uttar Pradesh
                          Mar 9, 2022
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                          Delivery Agent Name_Naresh Contact Number_[protected] is not coming for pickup for past 18 days, I have raised several complaints but no resolution provided. He does not talk professionally; says buy me a van then only I can come for pickup.
                          Flipkart customer support has been notified about the posted complaint.
                          Jun 11, 2022
                          Updated by sudiksha mishra
                          Kindly revert, its been months lodging complaint still no response.
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                            A
                            avijit3k
                            from Duliajan, Assam
                            Mar 9, 2022
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                            Pick up got rejected

                            Address: Oil India Limited Duliajan, Dept.-Field Communication

                            I have ordered (Order ID OD[protected] one VAN HEUSEN
                            Solid Single Breasted Casual Women Full Sleeve Blazer (Green) Worth Rs. 1099 (Refund ID:[protected]) and one VAN HEUSEN
                            Solid Single Breasted Formal Women Full Sleeve Blazer (Grey) Worth Rs. 3059 in Flipkart which was delivered on 2nd March and request for return on the same day (2nd March) after few minutes. After the Pickup team come to me for picked...
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                            Vasu Vyas
                            Mar 9, 2022
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                            I ordered shoes from flipkart with order number :- OD[protected], the package which i received was empty their were no shoes inside it I raised multiple refund requests but everytime my request is getting rejected without providing any resolution.
                            Flipkart customer support has been notified about the posted complaint.
                            I have raised 4 different return order and customer support is saying that it is getting rejected due to system issues flipkart is facing from past 7 days

                            Got an empty box for the shoes which I bought. - Comment #3970177 - Image #0
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                              manjeet1395
                              from Hansi, Haryana
                              Mar 9, 2022
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                              Few months back I ordered a redtape shoes and a book using the flipkart pay later service but when the shoes delivered to me It was defected so i try to return these shoes, but when i trying to return these shoes the flipkart blocked my account. So i am neither be able to return this order not be able to do payment of my flipkart pay later. I tried many times to communicate the flipkart customer services but all in vain. Now when i checked my cibil score it shows pending payment in my credit score and all my loans are effected by it . I am no able to take any loan because of this. Kindly please solve this problem. thanks.
                              Flipkart customer support has been notified about the posted complaint.
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                                O
                                Overload Grand Masti
                                Mar 9, 2022
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                                Address: Bihar kahalgaon Ntpc Murkatia chowk, Malakar Nursery road

                                Dear Flipkart,

                                Order ID: OD[protected],
                                I had bought Infinix TV on 26th March or it was delivered on 3rd March or the installment also arrived on 3rd March but if the TV or its remote was found to be a problem, then I had given the product for replacement, after that my product Pickup date was 7th March but today is 9th March no pickup has come from your company's side, whatever problem you people have, we don't care, you guys delivered my new product as soon as possible.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  saramahmood
                                  Mar 9, 2022
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                                  Website: www.flipkart.com

                                  Order - OD[protected]

                                  I RECEIVED my order VERO MODA Slim Women White Jeans with order id OD[protected] on 20th jan but it has not been updated on the app. In the orders section, it shows 'cancelled'. I wanted to place a return but I was unable to. I have talked to customer service 1000 times but the issue has still not been resolved. I sent Flipkart pictures of the parcel also.

                                  Flipkart promised me a refund via email and asked for my bank details. I sent it to the. Then they said due to a 'technical issue' they were not able to issue my refund. Then they started asking for my id proof for 'seller verification', which is ridiculous. I have read Flipkart's return policy, it's nowhere written that an id proof is required for refund. I emailed them with my flipkart registered email id.

                                  Now when I email them on their flipkart support email, it says 'email id not available'. They keep closing my issue on the app also without resolving it.

                                  I want my refund!
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Dhiraj1995
                                    Mar 9, 2022
                                    Resolved
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                                    Resolved

                                    Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India 560034
                                    Website: www.flipkart.com

                                    This issue is regarding my account.
                                    Flipkart blocked my account without giving any reasons.
                                    I am a Flipkart user approx 6 years
                                    I
                                    I always oder products for my personal use. Last time i
                                    ordered mobile from Flipkart but the seller cancel my order. Then I
                                    ordered again a new launch mobile from different seller & again seller cancel my order. After that flipkart blocked me. What should i do? Even there is no communication from Flipkart and I tried a lot.
                                    Please kindly help me.
                                    +1 photos
                                    May 13, 2025
                                    Complaint marked as Resolved 
                                    I didn't recieved any call/ mail from flipkart, I don't know how my complain was resolved. They didn't unblock my account till now.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Shyam BishNòe
                                      Mar 9, 2022
                                      Resolved
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                                      Resolved

                                      Address: 342312
                                      Website: Flipkart

                                      Account blocked 29
                                      No response
                                      Mar 10, 2022
                                      Complaint marked as Resolved 
                                      कोई कदम नहीं उठाया गया । मेरी problem सॉल्व ही नहीं हुई ।
                                      Flipkart customer support has been notified about the posted complaint.
                                      Unblock account
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