Flipkart Complaints & Reviews

Recently I ordered a bluetooth headphone and it delivered today`s morning, when we opened the parcel box there is no any headphone or other gagets in the box, and it is filled with lots of papers and bubbles wraps.
I`m still trying to contact wih yours customers service support but no response me yet.
Please help me and contact me as soon as possible so we are connected with well reputed Flipkart in future also.
My order id- OD[protected].

I brought an Apple mobile phone charger. It got repaired in the warrenty period and I raised a complaint with Flipkart support team. It's going to be 20 days, the issue is yet to be resolved. I have been played like tennis ball between Flipkart support team and apple support team. I have ordered the product in Flipkart. It's the moral obligation of the Flipkart support team to make the product replacement or service whichever is right. I was so highly believed that Flipkart is built with high moral and ethical values. I was wrong so much so that the support team is keep on mocking me for the past 20 days. Here chronological order of the events happened.

Issue raised on Feb 3 of 2022 with Flipkart.

1. Filpkart support team asked to call apple support for the replacement the Apple mobile phone charger.
2. When I contacted Apple support team they said that filpkart will do the replacement.
3. Again I contacted Flipkart and said the above point. Flipkart support team wanted the case ID from Apple support in order to do the replacement.
4. Then I called Apple support and explained about the process and Apple team gave the case ID:[protected]
5. Then again I contacted Flipkart support team and gave the case ID given by apple support and the person gave assurance that the product will by replaced on priority basis.
6. After some 4 days of waiting, Flipkart support team is now asking for job sheet from Apple support near to my region.
7. When I asked for escalation of this issue, I am yet to get a call back on this.

I need to resolve this issue ASAP. I couldn't charge my Apple mobile. And i like to mention the Techniques followed by customer support of Flipkart support team to declain the replacement:
1. Support team are giving missed call for the raised issues and closing the issue mentioning that customer not available.
2. When called for "Need higher executive to deal with this issue. Need escalation". The higher offical called me and pretending like that there was some issues in network such that the call was not clear and audible. After some 2 mins of hellos from both the sides the moment I said "I am not going to cut this call" he began to speak again. Such an unethical behaviour from the senior customer support team manager.
3. If you provide with something the flipkart support team with what they have asked ( in my issue the case ID from Apple support) they will come up with the new story of wanting some other thing. Ridiculous!

Note: I am having the recordings of each and every telephonic conversation with the Flipkart support team. If needed I can share them.

This complaint is against the delivery boy who misbehaved and used slang words over the phone with my sister who was supposed to received her percel yesterday. This kind of misbehaviour is totally not acceptable so please look into this matter. Otherwise I will never order anything from the flipkart.
Delivery executive ID no. [protected]

Placed an order on Flipkart on 7th Jan.
It was supposed to be delivered by 18th Jan, but it didn't.
Then they updated it as 22nd Jan but even then I didn't get it.

They said of transit issues and placed a replacement request. I asked to cancel it and process my refund.

From then on, I've been contacting them every now and then but still I didn't get my refund.

Everytime, they say like they're escalating the issue but there's no action on it.

I ordered this product on 1st February 2022, I received the bag which was sealed under bag product bag was also sealed, when I open the bag there was no machine inside, only a booklet and a pin was there. I raised the issue several times on Custumer care, several times, but after assuring investigation, they rejected my complaint. When I raised the issue again they blocked my account. So please take suitable action.
Thanks
Haider

Already many complain forward in Flipkart...
but process of this company very slow.
on date 13-feb.-2022, Order no.-OD[protected], Shown in the screen bill amount reflected Rs.2236 and payment deducted Rs.2354/-.
Both amounts are not same...
so please check the all details and solve my issue...

Thanks,

Regards,
Raman Saini
Mobile No.-[protected]

I Have Purchased A Study Table In The Link Below From Flipkart. The Product Was Delivered On The Time But The Product Was Damaged When It Was Opened By The Technical Person Guy From Flipkart. So The Return With Replacement Request Was Made At The Same Time By The Flipkart Technical Person. However, The Replacement Request Is Being Canceled By The Flipkart Seller Side. So We Made The Request Again And The Same Technical Guy Came Again And...

My old mobile number is lost and I want to update my new number in my Flipkart account.
My old mobile number is [protected]
My new number ( which I want to update my Flipkart account) - [protected]
My email ID is- [protected]@gmail.com
Plz update my new mobile number as soon as possible.

Regards

Vijay Bahuguna
Mob- [protected]
Email ID- [protected]@gmail.com

On Feb 10 money has been initiated by flipkart but I didn't received in my account till now..
There was no reference id was given to me

My problem is related to Order ID - OD[protected], i placed order of Samsung Galaxy f12 smartphone for me, parcel delivered without product, so i raised complaint to them, after few days they asked my Id proof, i sended my aadhar card then after few days they asked me any other alternate id proof then this time i sended my voter id card, after few days they asked another alternate id proof like driving license, but i don't have Driving License so declined this request then they closed my complaint by saying i didn't provided requested documents, i was too irritated but i made another complaint by saying all incidents like if i don't have Driving License or passport then how can i send the same, after few days they called me and told that Their Seller is ready to provide refund so they need my bank details, i gave my bank details, then they told me to wait 24 hours for same, but after 24 hours i received Email saying Their system detected high numbers of return requests in my purchase history thus my account blocked, Although it is my first return request, I am Very fraustrated now, they didn't reverting my emails and when i contacted them via Twitter they are saying same thing like "we addressed your concern in earlier tweet." Or "we already clarified earlier". Although no clarification at all, this is my first and genuine return PLEASE NOTE EVERYONE That YOUR MONEY IS NOT SAFE IN FLIPKART, I DON'T NEED MY FLIPKART ACCOUNT, PLEASE HELP ME TO GET MY MONEY BACK.

My Flipkart account is blocked, please unblock me

Oredered a asus laptop for my office work it was uregent and was waiting eagerly for it but the dispatch stucked at the seller shipper location and no proper response from customer care regarding it

Sir, Flipkart has blocked my account i have complained to their customer support many times but nothing helpful. I have also mailed to [protected]@flipkart.com, Cs- [protected]@flipkart.com and to grievance.[protected]@flipkart.com also.
Received reply mail on 17 feb 22 about account activation but still my account is blocked. When I call customer support they just write a complain and gives me new date of resolution. I am unable to shopping with Flipkart due to this reason. I am a Flipkart Plus member also . Please help me to accelerate my complain so that Flipkart at least hear my opinion.
Thanks & regards
Pinki Kumari
[protected]

Flipkart account with same no. and mail
[protected]
[protected]@ymail.com

Sir, I have order a Milton Glassy 500 ml Flask vide order ID OD[protected] on 7th Feb’22. But, the product was received on 21st Feb’22. After 14 days, I have received wrong product. I ordered above mentioned ID Pink colour and size is 500 ml. But the received product is not only different in colour but also different in size. On received I called the customer care executive and got incident ID IN[protected].
As, I am plus member I am never expect such unreasonable delay. Before that it was two more times extension had been made by Flipkart, those dates were 12th Feb, 22 and 15th Feb, 22.
My question is why unnecessary delay where I am paid full amount more than 14 days before.
Please take action against such kind of activities.
Thanking you,
With regards,

Dear Team,
Greetings,

Date Of incident: 21.02.22
Client No: Not provided by Flip-kart, [protected], [protected]. [protected], [protected]
Order ID : OD[protected]

I have ordered Oppo Reno 7 mobile with cost of 28990/- in exchange of my old mobile Oppo F3 plus (Exchange value for OLD phone is 6450/-) which was fully in running conditions in ON conditions). payment was already done by EMI through credit card.

Today morning flip-kart delivery boy came and he has verified my old phone, Person has switch on my phone, phone was in running conditions, phone gets switch On. Phone get switch of on his hand and the person is saying that "there is hardware issue with the phone and i cant exchange the mobile". You just pay remaining amount(6450) and i will give you new phone, or else i will cancel you ordered.

In the terms and conditions of FLIPKART for exchanging the phone. no written conditions was there related to Hardware issue. Only, written conditions was about, phone dentin, banding, display cracks and etc. Screen shoots attached.
as per their my old phone is eligible for exchanging with flip-kart terms and conditions. because phone is in running conditions.
And person has cancel my ordered at 11:30 a.m in morning
but in Flip kart application, my ordered is still in pending mode. and my deducted amount is still not refunded back (19620)/-
Person has not giving me new phone and also not exchange my old phone which was fulfilled all requirements by flipkart terms and conditions.

Since my ordered product( a POCO X3 PRO phone) stopped working and it is suitable to be covered by warranty by the service, I need the invoice to show them and accept the warranty to fix my phone.
Please Flipkart, I need as soon as possible, I am begging you because I need the warranty claim even before it hits the expiry date. Understand my problem and I am not that rich as well to get it repaired with my own money. Just give me a copy of the invoice. I give you the Order ID. Just track it and send me the invoice copy of this
Order ID : OD[protected] to the
email below :

[protected]@gmail.com

Flipkart doesn’t recognize my phone’s IMEI number when I enter the same for exchange. It shows an error: ‘entered IMEI number did not match with selected brand and model’.
I’ve checked online for my phone’s authenticity using IMEI number and it appears clean. I don’t see any other reason why it is not recognizing. Please check and let me know. My Flipkart id:[protected]@outlook.com.

My games are not working it's showing something went wrong

My login id nav.[protected]@gmail.com and My previous mobile no [protected] is deactivated from 2 Years, my new number is [protected].
When i try to buy via pay later on flipkart it sends OTP to my old number.
I am sending you my address proof ID. Please change my number to my current number [protected].
Please help.

Navraj singh
nav.[protected]@gmail.com
M:[protected]

I have order a mobile phone poco m3 pro from flipkart and received poco m3 after receiving the product I raise a return request immediately but flipkart customer care is denied my request my order ID is OD[protected] if they send wrong product why they are not replacing my phone please no needful
Regards,
Raj medhi