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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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-aditi-
from Rewari, Haryana
Feb 19, 2022
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Website: Flipkart.com

I ordered samsung f42 mobile phone from flipkart and since 1 month it is not delivered to me amount I s already deducted and they just show different locations on daily basis.
For wasting time and reliability of fliokart I want phone as soon as possible with compensation...
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    A
    Aayush Srivastavaa
    Feb 19, 2022
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    This is one of the worst experience from Flipkart.. whole customer care department is useless they don't even note the customer grievances related to product.
    I've ordered Bata Company Formal Shoes(Black), I received a used product without any MRP tag, No Brand Box, No warranty card.. they're fooling people by selling the wrong product and not making a single resolution through customer executives.. I've talked more than 10+ times to customer executives mentioned them all product issues.. still delivery agent is declining my return pickup.. it's really pathetic
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      C
      chitraprabhakar
      Feb 19, 2022
      Resolved
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      Resolved

      Address: coimbatore

      I purchased POOWEREST micro fiber collasible wardrobe from flipkart and i received the product on FEB 8th 2022. After opening i realised the stiches were not good and there was no tax invoice. when i tried return the product. It showed as the product has been cancelled. so there where no return option. i called up customer care they asked me to send product photo, shipping bill & Tax invoice which i dint receive. i mailed them the product pic &shipping bill. But they say i can't return my product because no Tax invoice. I been following for this for almost 10 day. THE FLOOR INCARGE called me, i told him what had happed but he was rude he asked me to find out the delivery guy to update as delivered.
      1. I received the product but i shows as the product has been cancelled.
      2. i dint receive TAX INVOICE
      +2 photos
      Mar 7, 2022
      Complaint marked as Resolved 
      Refund has been made
      Flipkart customer support has been notified about the posted complaint.
      Feb 27, 2022
      Updated by chitraprabhakar
      Not received my refund

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        S
        Suman7482
        Feb 19, 2022
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        Address: Banglore
        Website: Flipkart.com

        OD[protected] [Incident: IN[protected]]
        Dear Sir I have shared order I'd and incident details above my issue was follow up by Rashmi Gupta he has been also promised me to provide me alternative resolution with seller but not respond me so please help me and immediately provide me resolution
        My contact no-[protected]
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          S
          SRIRAM KANKATALA
          Feb 19, 2022
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          I would like to change to new number . I dont have access to my number. I have acces to my registered mail id . Can you please help to change ?
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            R
            Rohit Pabale
            from Mumbai, Maharashtra
            Feb 19, 2022
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            Have purchased a product (eventh Heaven 5×6 Jute Fabric 3 Seater Sofa cum Bed with 3 Cushions Double Sofa Bed (Finish Color - Grey Mechanism Type - Fold Out Delivery Condition - Pre-assembled)) from Flipkar.com on 25-Jan-2022 for rs. 8, 299, i have received delivery date of 5-Feb-2022. But its 13 days passed from date of delivery I have yet not received my product.
            the flipkart customer support saying that there is issue with courier partner.
            but my question is that the product I have ordered is not the only single piece made on the earth so that I have to wait so many days.
            i am taking follow-up with them and every time I am getting answer of 3 days waiting period for resolution, but they did not give me delivery date till now.

            they are giving me only one solution every time that i can either wait for delivery of the product or i can cancel this product and order the same product again and they will gave me rs. 750 for my patience i showed that too after 72 hours of order of new product. and that amount will added in my flipkart account that means it is not useful for me in buying in this product.
            but that product value at present is rs 9, 449, means i have to pay more 1, 300 to buy this product.
            hence there offer is not having any meaning.

            i purchased the product in the winter season so that my child will sleep on that bed but winter is now over it means my main reason behind ordering this product is over. but still i need that product due to its durability.

            i need my product as soon as possible.
            +4 photos
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              rajitshankarghosh
              Feb 19, 2022
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              I was earning quite regularly from my Flipkart Affiliate marketing but since August of last year, they have stopped sending any payment. I have sent all required documents including the non-GST declaration and it has been pending for approval for several months. I had also contacted the finance team and sent them all required documents several times yet no solution or feedback and I have not received payments.
              Very disappointed and it has also made things difficult financially.
              Would be grateful if this could be solved and I could receive my payments and continue with the affiliate programme once again.
              Affiliate ID: Rajitshan
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                K
                Kundan Kumar98
                from PATNA, Bihar
                Feb 19, 2022
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                Address: Kailuchak MASAURHI Patna Bihar India pin8044

                My Flipkart account with contact [protected] was using since last 4year but in 2020they blocked me saying your account has unusual High return i know I have returned rarely but I used replacement policy in case of colour or size issue it's not fair they should mention before hand no of replacement customer can have overall i have lost invoice of many applliance pls unblock my account also i had got pay later facilities which is due till i want to pay that amount fearing legal action against me in future my bank
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                  Pradnya Sanganwar
                  Feb 19, 2022
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                  The number which is registered on Flipkart is no longer in use. I want to update the number but it's asking the OTP sent on exist registered number which is not accessible now.
                  Flipkart customer support has been notified about the posted complaint.
                  Did you got any reponse on this ??
                  I am also facing same problem
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                    H
                    Himanshu9999
                    Feb 18, 2022
                    Resolved
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                    Resolved

                    I have purchased realme 8 smartphone phone from Flipkart and in my device i got so e issue after use 3-5 days when i raise replacement request then Flipkart block my account what I can do sir please help me
                    My Flipkart account ragister Gmail ID:- [protected]@gmail.com
                    +1 photos
                    Feb 19, 2022
                    Complaint marked as Resolved 
                    Give my refund or replace my product and unblock my account as soon as possible. My Flipkart ragister Gmail ID [email protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      N
                      Neeraj Sachdeva
                      from New Delhi, Delhi
                      Feb 18, 2022
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                      I am Flipkart plus member.today my account is hacked by someone and I have received message and mail that my mobile account is linked with another mobile number. I contacted customer support to report this security incident and block the account temporarily team said they cant do as per their policy. What kind of policy is this I am a user and proving my identity with govt document but they said the saw its suspicious but they cant block the account temporarily. I have KYC registered and pay later activated and having EGV loaded. Poor customer support and poor policy. Policy made for hackers interest not for the customers. Please help me to retrieve my account asap.
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                        Jazzzkaur
                        Feb 18, 2022
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                        I booked a flight with Booking Id: FF[protected] and PNR no. 6UZY9M which was on 6th feb 2022 New Delhi to Manchester and return flight was on 16th feb 2022 Manchester to New Delhi. Due to some unseen circumstances, I wasn't able to travel and requested airlines to reschedule my flight. I started following up continuously since 16th Jan 2022 via emails and telephonic support. After several days of follow ups, they provided me with the rescheduled dates of travel but did not provide any payment link/mode along that email. Even after requesting for the payment link via emails, over telephone and on their social media handle @flipkartsupport (twitter), They did not send any payment link for rescheduling. Asked them repeatedly just one thing 'Kindly send me the payment link so I can make the payment and re-book my flights' over and over.
                        Due to inefficiency and negligence of Flipkart travel team my hard earned money is wasted as they couldn't provide me with a LINK to make payment on time and airlines has put me on no show case. I've lost my money because of them. I demand a full refund or provide me with flight tickets for the same journey.
                        I have all the proof of emails, call recordings and social media chats in which I'm repeatedly asking them to provide me a mode of payment to reschedule the flights but they never sent me one just gave me false hope and kept saying we're working on it till the airlines cancelled my flight as it was a no show.
                        This isn't my fault, why should I suffer the loss for this? This has caused me a major mental distress and anxiety.
                        I have a attached screenshot of Email and twitter chat in which I'm asking for a way to make the payment so I could reschedule my flight and as you can see, never received that.
                        Do let me know if you require any additional proof, I have it all to prove this was because of their negligence.
                        +2 photos
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                          S
                          suman_das94
                          Feb 18, 2022
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                          Address: Singur, pincode- 712409

                          I had placed a shoe with order ID[OD[protected]] from HYDTEL RETAIL SALES on 10th feb 2022 and given assured delivery on feb 14th 2022 but till now the product has not been shipped by the seller . And when I reached flipkart customer care to my amazement they too do not have answer to this situation and they are just giving date which is not fullfilled. This is why people are afraid to trust even big ecommerce sites like yours also.
                          Please kindly resolve my issue asap
                          This is a gift to a special person flipkart and you've just ruined both time and money.
                          +1 photos
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                            R
                            Rohit Pabale
                            from Mumbai, Maharashtra
                            Feb 18, 2022
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                            Website: www.flipkart.com

                            I have purchased a product (eventh Heaven 5×6 Jute Fabric 3 Seater Sofa cum Bed with 3 Cushions Double Sofa Bed (Finish Color - Grey Mechanism Type - Fold Out Delivery Condition - Pre-assembled)) from Flipkar.com on 25-Jan-2022 for rs. 8, 299, i have received delivery date of 5-Feb-2022. But its 13 days passed from date of delivery I have yet not received my product.
                            the flipkart customer support saying that there is issue with courier partner.
                            but my question is that the product I have ordered is not the only single piece made on the earth so that I have to wait so many days.
                            i am taking follow-up with them and every time I am getting answer of 3 days waiting period for resolution, but they did not give me delivery date till now.

                            they are giving me only one solution every time that i can either wait for delivery of the product or i can cancel this product and order the same product again and they will gave me rs. 750 for my patience i showed that too after 72 hours of order of new product. and that amount will added in my flipkart account that means it is not useful for me in buying in this product.
                            but that product value at present is rs 9, 449, means i have to pay more 1, 300 to buy this product.
                            hence there offer is not having any meaning.

                            i purchased the product in the winter season so that my child will sleep on that bed but winter is now over it means my main reason behind ordering this product is over. but still i need that product due to its durability.

                            i need my product as soon as possible.
                            +4 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              R
                              Rajattt@123
                              from New Delhi, Delhi
                              Feb 18, 2022
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                              My order: OD[protected], where I purchased Asus ROG 5, is having heating issues and it feels like it will burst in my pockets. The temperature is going beyond 45 degrees C. I got this handset delivered on 28th Jan 2022 and started contacted Flipkart since 12th however I didn't have any direct contact. Post this, I arranged call back on 15th of Jan however Flipkart's representative called, listened to my query and disconnected the call(as it happens all the time). I arranged another call and requested for Supervisor who then gave me email address to drop an email: [protected]@flipkart.com and I added another email grievance.[protected]@flipkart.com, I have followed up with them twice however NO ONE is responding. I have requested to return this product as the Asus Official Forums and Flipkart comments are full of heating issues with the phone and I am not satisfied with the product.

                              Flipkart is becoming worst day by day, from delivery standpoint to customer service.
                              Flipkart customer support has been notified about the posted complaint.
                              Feb 26, 2022
                              Updated by Rajattt@123
                              Please check the emails, there is no response from the Team for more than 12 days, the handset is heating to almost 50 degrees Celcius...what to do with this phone...Flipkart is duping their customers!!

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                                A
                                Arun12345693452
                                from Singrauli, Madhya Pradesh
                                Feb 18, 2022
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                                I am a genuine customer of Flipkart from so long
                                I shopped many item from Flipkart but one of the his product is defective which is Campus shoe and I wanted to replace that product but it was cancelled so I placed return to that item but
                                Inspite giving me solution they blocked my account
                                Does Flipkart provide this kind of solution when customer not satisfied with there defective product s

                                Orderid: OD[protected]
                                Product- CG-248- blu- sky-9

                                Thanks!
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                                  T
                                  TECHGURUADIL1
                                  Feb 18, 2022
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                                  Sir, i have ordered Xiaomi 11Lite NE (Jazz Blue, 128 GB) from flipkart now after shipping, they are giving lame excuses that it can not be deliver as "Out of delivery area (Pincode-Address mismatch) " why they accept the order if they not able. my Area code is 193401. i want my item to be delivered.
                                  +1 photos
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                                    R
                                    Rajattt@123
                                    from New Delhi, Delhi
                                    Feb 18, 2022
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                                    My order: OD[protected], where I purchased Asus ROG 5, is having heating issues and it feels like it will burst in my pockets. The temperature is going beyond 45 degrees C. I got this handset delivered on 28th Jan 2022 and started contacted Flipkart since 12th however I didn't have any direct contact. Post this, I arranged call back on 15th of Jan however Flipkart's representative called, listened to my query and disconnected the call(as it happens all the time). I arranged another call and requested for Supervisor who then gave me email address to drop an email: [protected]@flipkart.com and I added another email grievance.[protected]@flipkart.com, I have followed up with them twice however NO ONE is responding. I have requested to return this product as the Asus Official Forums and Flipkart comments are full of heating issues with the phone and I am not satisfied with the product.

                                    Flipkart is becoming worst day by day, from delivery standpoint to customer service.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Feb 18, 2022
                                    Updated by Rajattt@123
                                    The complaint is not resolved
                                    Please check the emails, there is no response from the Team for more than 12 days, the handset is heating to almost 50 degrees Celcius...what to do with this phone...Flipkart is duping their customers!!

                                    Phone Heating issues: OD123979101157842000 - Comment #3963908 - Image #0
                                    Phone Heating issues: OD123979101157842000 - Comment #3963908 - Image #1
                                    Phone Heating issues: OD123979101157842000 - Comment #3963908 - Image #2
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                                      Raviteja_123
                                      Feb 18, 2022
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                                      Address: Hyderabad

                                      Flipkart after cancel not returned my amount too many request and call to cc no response.
                                      order no: OD[protected]
                                      Booking date 22nd jan 2022
                                      no response from flipkart
                                      Flipkart customer support has been notified about the posted complaint.
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                                        SeemaBhatia1
                                        from Gurugram, Haryana
                                        Feb 18, 2022
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                                        Address: Gurgaon
                                        Website: Flipkart

                                        Flipkart blocked my account on 8 May 21 and not returning my wallet money even after repeated calls.

                                        When I called them to know the reason of blocking my account they mentioned it was due to high number of returns. It is customer's right not to accept damaged / degraded / low quality product.

                                        I called their Customer Care and logged complain more than 10 times. Everytime their representative said you will get call by our team within DDMMYY day but after few days I used to receive email that my mobile was not reachable. I cant accept this excuse by Flipkart as without mobile fulfilling day to day need is impossible.

                                        Kindly help me in getting my wallet money back and unblocking my account associated with [protected].
                                        Flipkart customer support has been notified about the posted complaint.
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