Flipkart Complaints & Reviews

Recently I ordered a bluetooth headphone and it delivered today`s morning, when we opened the parcel box there is no any headphone or other gagets in the box, and it is filled with lots of papers and bubbles wraps.
I`m still trying to contact wih yours customers service support but no response me yet.
Please help me and contact me as soon as possible so we are connected with well reputed Flipkart in future also.
My order id- OD[protected].

I ordered an wooden almirah from Flipkart (order number OD[protected] on 20th Jan 21, which got delivered on 24th Jan.
The team came for installation on 28th Jan and found that the product is defective. They promised the product will be replaced within two days and fresh piece will be installed. However, no action was taken from their end till 5th Feb. I called them continously to get the product picked up but they always transfer my case to some or other team. On 9th Feb, the case has been transferred to higher escalation social media team because of my continuous tweets to them. They promised the case will be resolved within 48 hours but no action taken. Again I followed up with them, my case transferred to some other team. On 20th Feb, the team confirmed the replacement will be done on 23rd. The team came with new product part and it was also defective. I need my money back but they are not ready to refund. I am mentally harassed by flipkart team. Need to get it resolved asap. I want my money back

I have ordered realme wireless buds 2 on 12th Feb. and it got delivered on 13th Feb. but inside the box it was oneplus damaged earphone. i requested for replacement and they Schule for 18th Feb. but product never got delivered. I have called delivery boy (Ekart) over 50 times and he either talk for 10 seconds or don't pick up the call. eventually replacement got cancelled and then I called flipkart customer care over 20 times. no-one give proper answer if i will get replacement or refund. they put my call on hold and then cancelled the call. I have recording of every single call conversation in my phone.

Hi,

I have made a purchase of two products from Flipkart using Flipkart Pay Later EMIs of total tenure of 3 months

Order ID of First Product : OD[protected] on 2nd of October which costs ₹2299/- (EMI amount : ₹794/-)
Order ID of Second Product :
OD[protected] on 10th of October which costs ₹1399/- (EMI amount : ₹483/-)

EMI was supposed to end by January 2022, but I have cleared all EMIs for both of the products on time without making any delay and even before the end of tenure. i.e, By the end of December 2021, I've made a payment of remaining amount & cleared the EMIs. (Payments Receipt have attached here along with Flipkart Pay Later Due Report on monthly basis)

But now I'm facing a issue with Cibil Report, although there is no due, where these two loans are updated as Over Due & in November and December of 2021 & still showing as both accounts as active without closing it off, which made my Cibil Score to decrease drastically,
Details of these two products of loan account (IDFC First Bank) given below for your reference:

1) A/c no :[protected]Order Id : OD[protected]
2) A/c no :[protected]Order Id : OD[protected]

Detailed Cibil Reports of these two accounts have been attached here.

I tried reaching out CIBIL Credit beuro and raised the dispute to update correct details, tried reaching out IDFC First Bank bas well multiple times, but still I have not received any kind solution from thier end, both were asked to me reach out Flipkart Pay Later to resolve the issue, I'm trying reaching out Flipkart Customer Support team from past 2 months, but the service I'm getting is pathetic, it's still updated as overdue for both of the accounts in all credit reports which made an huge impact of decreasing credit score.

Finally I'm here to file a complaint on Flipkart. I again request you to please solve the issue which causing me decrease in credit score and incorrect data in the report
I request you to please contact CIBIL Team and send them a proper account status so that they can able to correct the wrong information.

Thank you,

I made order of 573 money got debited but order is pending when called customer care of Flipkart they are says let me check and then putting the call on hold I waited hour but he did not came again.Every time I am calling they are putting my call on hold.Below is transaction no

Debit
INR 573.00
A/c no. XX8486
[protected]:54:14
INB/[protected]/TECHPROCESS SOLUTIONS LTD/
Please help me and take action on such fraud they are doing .

The seller just keeps cancelling my request unessarily i will take action on thsi person kindly dont entertain such cxs in ur plaformRefund Accepted Refund ID:[protected]
We'll pick up the item you wish to return by Tomorrow, Feb 26. ₹1695.0 will be refunded to your Bank Account within 2 business days(Bank holidays not included) after pick up is completed
Refund Cancelled Refund ID:[protected]
We're sorry. We are unable to process your refund request. Please refer to seller return policy.
Refund Cancelled Refund ID:[protected]
We're sorry. We are unable to process your refund request. Please refer to seller return policy.
Refund Cancelled Refund ID:[protected]
We're sorry. We are unable to process your refund request. Please refer to seller return policy.
Refund Cancelled Refund ID:[protected]
We're sorry. We are unable to process your refund request. Please refer to seller return policy.
Refund Cancelled Refund ID:[protected]
We're sorry. We are unable to process your refund request. Please refer to seller return policy.

Almost all all products are showing not deliverable to many Pin codes in Hyderabad. I am living at Kukatpally a prime location where every delivery is possible from almost all the vendors.
Have been ordering Flipkart products to Pin code 500072 for almost 10 yrs.
Now unable to order with error Out of stock always. Even the main Hyderabad pin code seems to be not serviceable. Despite calling customer care no action has been...

I have ordered House of Kuber Solid Woods Shoe Rack from Flipkart on 20th Jan 22 and I payed online through my ICICI debit card. While ordering the product they have promised me that they will deliver the product on 16th February 22. But they reschedule the delivery on 17th and they said they will be able to deliver it on 24th Feb. Because of that I have requested them to cancel the order and they cancel the same on 17th Feb 22. They have promised me that they will refund my money (15349 INR) to the original payment mode within 24 hours. But till now I have not received my money back. Its been almost 10 days now. I have requested multiple call backs form Flikart and every time their executives are saying different promises. They are not giving any proper answer for getting my money back.

This such a pathetic customer experience from Flipkart. They are trying to cheat their customers.

KINDLY LOOK INTO THIS MATTER AND RESOLVE THE ISSUES, i dont think this is the way the cx should be treated and create a minus points on the platform

I ordered Ayur shampoo but I received pyjama set of children which is completely different product

It's time of about approx. month of november i received an email of ordered purchasing 15 gogle playstore cards from flipkart in the mid night (2:00 am), on next morning i received a message that order is out for delivery, then i checked in my flipkart app that there are many ordered in queue (total 15) of aprox. rupees 15000. After confirmed from relavites that no one will purchase these orders then i call to flipkart customer care that this is happened to my account and i am not do this kindly cancel these orders which is in queue.they clearly say ordered not cancelled by us and today some are out for delivery . In reality there is no order reached in home and no transactions deducted from my and my family members account. They said there may be your flipkart account hacked by other so kindly changed the password and other formalities. i do the same as per flipkart guidances. after that incident happened i am not login to my flipkart account. and i also talk to flipkart for this that i am unable to login my account then they told me that we put request and your account will be re-activated in 1 or 2 days, and now my username and even mobile number showing invalid when i trying to login but problem still not resolved. after getting hopless and checking the feedback i come to this site and hope my account is also re- activated.

I ordered a smartphone fro 31000 but they sent me a refurbished one, when I asked for replacement they misguided me for 10 days and when now the return policy is over they asked me to contact with the brand. I got the phone delivered on 15th February 2022, but it has a message from Airtel of 11th January 2022. I need to be helped immediately as my hard earned money I gave is grasped by them

I have purchased a blue star brand water filter from the filter. when the install engineer open it from its wrapping he found the broken body from the top. I raised request to replace on the 18/02/2022.
details are below -

Replacement Requested Replacement ID:[protected]
We will contact you within 72 hrs to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy.

Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.

Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.

Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.

Replacement Rejected Replacement ID:[protected]
We're sorry. We are unable to process your replace request.

so many times i raised request but it is cancelled without any action .

I am very disappointed and now felling like cheated.

please help.

Why not pin code delivery 855113 and case no delivery

I am tired of talking to customer care for the past 4 months.

Date of incident:- 2nd November 2021.
Number:-[protected]/[protected].
I am not able to use the Pay Later service I am not receiving OTP on my phone number or email address.

Hi, i placed order on Flipkart Whirlpool 215L Refrigerator for my home. But after delivered product when i checked that's same model or same product but the issue is they are giving me 200L refrigerator. I have Compain More then time for Flipkart Mobile app and Customer care services but the seller IWQNBecommerce always Rejected the replacement product order.
Now anybuddie tell me what i can take action against Flipkart And Seller IWQNBecommerce.

I m totally Frustrating every time i share details on email and Provide documents for verification but they are not accepting the replacement product issue.

Sir,
We had ordered 1 mobile from Flipkart Motorola g40 fusion champagne which got delivered on 12.02.2022

But the same is defective piece for which we had raised return request. The problem with the mobile is when we are receiving the call the screen gets blank and the mobile is not showing anything on the display. No number, name, cal receive button, cal decline button.

Your technician has visited our home for checking it but at that moment the same didn't happened because it is happening sometimes only so we don't know what is the issue in the brand new phone

We would request you either give us a new piece or else refund our amount. We would be forced to file a complaint in consumer forum if the same is not taken seriously.

Dear sir /madam
I have purchased narzo 50a on[protected]Rs) .
That product have overheating issue so iam requested for return on[protected] .return request accepted on 19 February. And Flipkart shows that replacement will complete on 21 February.
But I didn't get replacement on that date. Still replacement product not shipped .iam requested you to resolve this issue
Vivek T

Dear sir /madam
I have purchased realme narzo50a on[protected]Rs).
That product have overheating issue so iam requested for return on[protected] .return request accepted on 19 February. And Flipkart shows that replacement will complete on 21 February.
But I didn't get replacement on that date. Still replacement product not shipped .iam requested you to resolve this issue
Vivek T

Dear Sir/Madam,

I have ordered WROGN Printed Men Round
Neck White T-Shirt in flipkart on 28 January 2022 and it was successfully delivered on 01 February 2022. Due to size issue as it was small i have requested a big size in exchange of this product. They have approved the exchange request on 01 February 2022 and new exchange order has been placed after that and they said that during the delivery of this exchange product they will pickup the old product.

Since then i have waited for more than 2 weeks still the exchange order has not been shipped by the seller and all of a sudden seller cancelled the product on 16th February 2022 without any information. Now the old product is with me it is not showing any option for exchange now. I have called flipkart customer care regarding this issue several times they are saying invalid reasons as to give some time and they will call back regarding this issue but till date I didn't get any call from flipkart customer care.

Even though I am a flipkart plus member they never care for customers like us. This is completely irresponsible. Now what should I do with the t shirt which is smaller in size? What should I do with the product? How to return it? Customer care persons are simply making excuses and extending the return period unnecessarily. Please do the needful

PS : Images and invoice are attached for your reference.