Flipkart Complaints & Reviews

I need to change registered mobile number as old number is lost

I ordered a game from flipkart on 18/03/2022 i got it on 24/03/2022 liken that game is not working at all and that product is not looking right and product quality not good.
This product cost = 3700/-

I requested in flipkart that I want to return this product but they told that it will be replaced first then it will return then I get a call back from flipkart on the second day of complaint of replacement Mr Hitesh Parmar he says that

your order will be returned I cancel the replacement key request in your key. And in 7 days you will get the refund.

On the second day I checked the online portal and came to know that the replacement request was also canceled and the return request was not taken along with it.

I again talked to the person in flipkart by MR Abhishek and he told me this product cannot be returned, I told him that when I had bought the product, it was not written anywhere that the product cannot be returned and he tells me that our Look at the refund policy which was not shown at the time of buying the product and is showing it now.

I do not want to return this product but they are not taking my return request.

In this way, on online eCommerce business, loco take their money, customers buy products by trusting flipkart and a company like flipkart does not support customer to customer.

It doesn't matter if I didn't get the money for this product, but other people didn't get fooled like this.

Flipkart product buy in online portal not mention any line this product is none returnable.

Bycoart Online Products

Thanks
Yusaf tailor
Cell no- [protected]

I had ordered a furniturehub wooden and wrought iron indoor and outdoor dining table from flipkart worth eleven thousand eight hundred seventy four rupees, i ordered this product on 20th feb 2022 and delievered on 1 march, when i opened the parcell i found that the product was damaged and there are two different types of chair i requested a return on same day after 10 days on 11th march 2022 i had a call from a courier agent and they were telling that we didnt get any request from the company to take the parcell as a return so pls contact customer support. When i called the customer care they told me that we are raised a wrong request for return and we are unable to change from here so pls u should cancel the request and raise a new return requst from ur side and i did this after that i got a msg that ur request for return was cancelled again i have to do the same process and till i am doing the same and didnt get any refund or replacement, everyday i m getting a new agent number and when i try to call the agent nobody replies, the numbers are [protected], [protected], [protected], [protected], [protected], [protected] [ delhivery ]

I ordered Portable laptop table from Flipkart on 5th March 2022 and it got delivered on 12th March and I used the product for 2 days and found there was quality issue Manufacturing Defect the portable table height adjustable clip was very loose that it was not holding 13inch laptop weight and it was dropping at left side all the time hence I raised return & refund on 14th March 2022 and they approved it and pickup was scheduled on 22nd March 2022. When the pickup date was near they canceled my pickup on 20th March 2022 without any reason just asking to refer seller policy, I had raised return request by referring seller policy and they only accepted it. So again I raised 2nd Return on 22nd March 2022 and 2nd time pickup was scheduled on 29th March 2022 However I see that the return/refund request got again canceled and asking me to refer the seller policy, I have the product with original Box and invoice to return the product however they are cancelling it when the pickup date is near which is unethical and Fraudulent, Not providing any reason from Flipkart and no calls or emails from Flipkart I need justice and want my money back, Please help me get this resolved

I have created flipkart account with a mobile number [[protected]]. A few months ago I lost my mobile phone and my number.

The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I am Yogita Khandekar, I have ordered the product on 7th Mar 2022 from flipkart and due to some personal issue I have returned the product on 8th Mar 2022. Flipkart has initiated the refund amount of Rs 729 on 12th Mar 2022 still its not credited to my account. The Refund reference no is 85215222071210541998515.

Please help to get the refund to my account

thanking You...

I have ordered the product on 25th mar and assured delivery date is 28th mar, but still the product is not even shipped. When I contacted Flipkart team, they are saying that product will be shipped on 31st of mar and post that your order will be delivered.

Someone has unauthorized ordered from Flipkart through my Phonepe wallet on 28.03.2022. The order ID for the transaction is PZT[protected]DJFJR01 and Phonepe transaction ID is P2203280708407653085000. Please cancel the order so that my amount is returned to the wallet.

I have created flipkart account years ago with a mobile number. I've lost my mobile with the registered sim in it. I didn't tried to get the same number back.
The main problem is when I tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Mai apne order ko receive kia jo flipkart per se kiya tha. Or jab order receive kiya to box pack tha lekin vo khali tha or delivery boy ne complain kiya mere hi mobile se. Lekin vah complain rejecte kar diya gaya. 7 din ka return ka option tha lekin koi sunvai nahi hui aaj return policy expire ho gaya. Lekin 4 bar return request reject kar diya gay. Or problems ki sunvai kahi nahi hui.

I purchased a sandisk memory card for Rs 999 Order ID : OD[protected] and received a fake product on 6th Mar 2022. Even though the product had 7 days Replacement policy, and I had immediately reported the issue, Flipkart has not helped me.

I have been trying to return the duplicate / defective product since 7th March but flipkart is not arranging for pick up.

Duping customers of hard earned money. I have been calling them continuously but no help.

Resolution expected : I want refund of my money or atleast delivery of original product by Flipkart

I have purhcased i kall mobile on march 6 though online and got it delivered on 11th march 2022. On the same day have given a refund request since we have a over heating, the technichian visited on 14th march and my refund rejected again raised a complaint on 14th march and techician visit again happend on 16 march. Again refund rejected. They are not considering the overheating issues. And several times contacted the customer care now they have close the file has return date over. I dont want to use a defective prodcut. Kindly take back the produt and return my money. My mobile [protected].

Hi Team, I have purchased A Motorola Edge 30 Pro mobile device that is really overheating a lot and can blast also and the reviews are also showing the same. But i am getting replacement and the technician is saying that mobile is okay and i was working in mobile sector for 4 years at a repairing shop and i know that it is harmful to use this phone but Flipkart team isn't processing the refund please help

After the day i ordered i instantly i return the product on the same day 23 march 2022 but now its 27 march i didnt get my money and they are telling that they had refunded ...
i m juust worried about that beacuse i m student and that account was my fathers account i instantly need help sir asap...
PHONE NUMBER -[protected]
DATE I ODERED -23 MARCH 2022
DATE I CANCEL PRODUCT -23 MARCH 2022
ORDER ID--OD[protected]

I have been contacting Flipkart to make the pick-up from the 11th March and suppose to be done by 14th March. However, they extended to 15th March, then to 16th march, then to wait 24-48 hours, and each day they kept going on with the same reply.

Today, it's 27th March, yet no pick-up is done, and it's not been solved. I am finding it very hard to understand that Flipkart not being able to solve this simple pick-up issue as though it's an unsolvable or undoable problem.

My refund amount of Rs.3600/- is still pending because of this.
An SMS last sent from Ekart out for a pick-up tracking ID FMPR[protected] is still pending. Please refer to the screenshots attached.
I have also attached other screenshots.
I request you to kindly look into this.

Dear Team,

Order ID: OD[protected]

Multiple follow up with Flipkart from day one which is 22nd March-2022 and I have called Jeeves and Lg service toll free number.

[protected][protected][protected][protected][protected][protected]
I have been calling flipkart from 22th-March and ( Flipkart ) told me kindly wait for 2-5 working days, but unfortunately 2-5 working days from the delivery of the product is expired. They told me that your issue will resolved by 26th-March and 26th March deadline is gone now new date they provided which is 28th-March. There is no coupon or no gift card is given to be for this matter . I have purchased the item worth 32k.

Request for team to kindly cooperate and help me out from this problem.
I cannot spend my daily 1-2 hrs to arrange and make phone calls to your department.

When i have purchased the product its mentioned as given below service information

"Dear Customer,
INSTALLATION of LG Split Air Conditioner (PS-Q13ENZE) has been registered with Jeeves (Case ID: FLIL-1LERR3-310QI3-N7PNLG-ZH2SKKS). Please click http://fkrt.it/OwNAU1NNNN if you wish to change your INSTALLATION slot. You will receive technician details on the day of allocation. Our technicians have been trained on best practices for personal hygiene and safety measures to ensure Safe INSTALLATION.
To know more click on http://fkrt.it/OwDr_kNNNN
-Flipkart"

And after that they assign one technician. With phone number when I tried that phone number I got buzy message.
"Dear Customer,
ANSHU MALHOTRA (Call [protected], PIN 103) has been assigned for INSTALLATION of LG Split Air Conditioner (PS-Q13ENZE) (Case ID: FLIL-1LERR3-310QI3-N7PNLG-ZH2SKKS). Please expect a call from him. Click on http://fkrt.it/YitUsiNNNN to find out more about the Jeeves INSTALLATION process.

Pls share code 5576 if happy
-Flipkart"

They assigned technician 5 time but still installation and demo is pending. I have already informed flipkart about this issue but still issue not got resolved.

Kindly initiate the process of installation and demo for this product.

Thanks and regard,
Amit Hanwate

Respected Sir
I had ordered online mobile from filpkart whose order id OD[protected] I put in replacement as accessories was missing. I haven't got my replacement yet. And today the replacement cancellation order was given.

It's been more than 15 days today but I still haven't received the replacement. Today I am not able to go to my office because from last 5 days people have deducted my 5 days salary. it's all flipkart

Tracking id :-FMPP[protected]

Flipkart has done a fraud with me. I ordered a new tecno camon 17 mobile Phone from Flipkart on 24th March 2022 which was delivered to me today on 27th March 2022 . It was a cash on delivery order so I paid Rs. 15048 to the ekart delivery person. When I opened the box what I saw is smartphone is not their in the box and instead there was a stone delivered to me for Rs. 15048.
It is a fraud done to me by flipkart. Need resolution on this and also take strict action against the people doing fraud cases like this

Respected Sir
I had ordered online mobile from filpkart whose order id OD[protected] I put in replacement as accessories was missing. I haven't got my replacement yet. And today the replacement cancellation order was given.

आज 15 दिनों से ज्यादा हो चुके हैं लेकिन मुझे अभी तक मेरा रिप्लेसमेंट नहीं दिया गया। अभी तक फ्लिपकार्ट के करना मेरा 5 दिन का वेतन मेरे ऑफिस के द्वारा कट कर लिया गया है। कृपया मदद करें श्रीमान

My old phone which I'm exchanging is in mind condition without any fault whatsoever but the delivery guy was trying to reduce exchange value by Rs. 600 by giving vague reason of some redness on the screen. They are just trying to fool the customers but I'm not ready to be fooled by them. Kindly look into this issue as this is denting Flipkart's image.